San Francisco Health Plan

Provider Experience Liaison Reporting to the Manager, Provider Relations, the Provider Experience Liaison serves as the central intake and escalation point for all provider outreach requests. You will evaluate inquiries, tracking issues, and ensuring resolution across our teams. As an important associate within the Provider Relations team, the Liaison supports trend analysis, feedback loops, and coordination to enhance the provider experience. You are highly organized, professional, and skilled in team member engagement and issue management. This is a hybrid position, based in our Downtown San Francisco office. Please note that while SFHP supports a hybrid work environment, you are required to be onsite and in-office a minimum of 4 days per month. Beginning in early 2027, the minimum onsite requirement is expected to increase to 8 days per month. Salary: 30.00 - $36.00 per hour WHAT YOU WILL DO: Be the primary contact for internal and external provider outreach...

Chief Operating Officer Reporting to the Chief Executive Officer (CEO) and serving as a member of the Executive Team, the Chief Operating Officer (COO) leads all primary service operations for San Francisco Health Plan (SFHP). You will translate SFHP's strategic plans into operational priorities and measurable results, ensuring that member- and provider-facing operations are efficient, compliant, and focused on service excellence. You will partner with peer executives to strengthen organizational processes and infrastructure so SFHP can continue to grow and fulfill our mission. You will be accountable for teams in Business Solutions, Customer Service, Claims, Grievances and Appeals, Member Eligibility Management, Provider Contracting, and Provider Relations. This is a hybrid position, based in our Downtown San Francisco office. Please note that while SFHP supports a hybrid work environment, SFHP requires you to work onsite and in-office a minimum of 4 days per month. We...

Manager, Finance Reporting to the Controller, the Manager, Finance leads a team of staff. This team is responsible for budget, reporting, revenue accounting, and coverage program accounting. They ensure the accuracy, and regulatory compliance of San Francisco Health Plan's (SFHP) financial plans and results. You will manage the team's daily work, sets priorities and workloads, and develops staff capabilities, and raising only complex or strategic issues for review. You will oversee the annual operating, capital, and enterprise project budgets, the preparation of required external regulatory financial reports, and the accounting for revenue and coverage programs across all lines of business. Through variance analysis, process improvements, and sound internal controls, the Manager provides financial information that supports decision-making by Finance leadership, department heads, and the Chief Executive Officer. You will represent Finance on initiatives and contributes to audit...