PlanSource

Summary: Join Us at PlanSource: Your Exciting Career Awaits! At PlanSource, a leading cloud-based provider of benefits administration technology and services, we are on a mission to simplify how people choose, use, and manage benefits through cutting-edge, AI-powered experiences. This is an incredible time to launch your career with us!   The Customer Success Manager is responsible for leading customer relationships within the benefits administration industry that promotes customer satisfaction, loyalty, retention, and growth. The Customer Success Manager will support an operational foundation ensuring the proper support, consistency, and service excellence is delivered to each PlanSource customer.   This role will work under the supervision of the Director of Customer Success.  The Customer Success Manager is a key member of a team of subject matter experts who are involved in all activities related to benefits administration for their book of business. This role...

Summary: Join Us at PlanSource: Your Exciting Career Awaits! At PlanSource, a leading cloud-based provider of benefits administration technology and services, we are on a mission to simplify how people choose, use, and manage benefits through cutting-edge, AI-powered experiences. This is an incredible time to launch your career with us!   We are hiring a Principal AI Productivity Engineer to directly build, iterate, and deploy AI powered workflows that materially improve how our Product, Engineering, Test, and Operations teams work.   This is a hands on builder role, not a research, strategy, or standards first position. Your primary focus will be identifying high leverage workflow bottlenecks and rapidly shipping AI agents and skills - primarily using Claude - to help teams move faster without sacrificing quality.   You will partner closely with product leaders, engineers, testers, and operations teams, releasing improvements weekly, learning from real usage,...

Summary: Join Us at PlanSource: Your Exciting Career Awaits! At PlanSource, a leading cloud-based provider of benefits administration technology and services, we are on a mission to simplify how people choose, use, and manage benefits through cutting-edge, AI-powered experiences. This is an incredible time to launch your career with us!   The Implementation Leader is pivotal in ensuring PlanSource exceeds client expectations by delivering exceptional support for our software and services. This role entails comprehensive ownership, planning, direction, and coordination of project activities. As a customer-facing position, the Implementation Leader manages the client project plan and collaborates with both internal and external stakeholders from project kickoff through to a seamless transition to the ongoing delivery team.   Implementation Leaders will handle our most complex and high-level client interactions. They are responsible to guide the implementation POD to...

Summary: Position is Remote OR Hybrid locations: Orlando, FL or Salt Lake City, Utah.   Join Us at PlanSource: Your Exciting Career Awaits! At PlanSource, a leading cloud-based provider of benefits administration technology and services, we are on a mission to simplify how people choose, use, and manage benefits through cutting-edge, AI-powered experiences. This is an incredible time to launch your career with us!   The Implementation Manager ensures PlanSource exceeds client expectations by supporting its software and services, overseeing project activities, and coordinating with stakeholders from project kickoff to transition to the delivery team. This customer-facing role that works closely with the Implementation Leader to complete implementation tasks for timely delivery.   This role will help create mitigation plans to overcome roadblocks, ensure all project documentation is accurate and up-to-date, aid in system setup, collaborating with the analyst and...