Middlesex Savings Bank

Commercial Business Lending Officer II (On-Site) US-MA-Southborough Job ID: 5760 Type: Full Time # of Openings: 1 Category: Commercial Banking - Community Business Banking Southborough Branch Overview The Commercial Business Lending Officer II provides superior relationship management and portfolio management for a moderate to large sized commercial loan portfolio. Develops new loan opportunities from both new and existing customers, identifies qualified potential new borrowing customers and initiates business development activities to establish new lending relationships. Creates market visibility through the development of a productive outside referral network and participation in business and community organizations. Responsibilities Portfolio Development and Management Provides superior relationship management for a moderate to large sized commercial portfolio. Maintains regular proactive outreach with existing customers through a combination of...

Branch Manager II US-MA-West Concord Job ID: 5763 Type: Full Time # of Openings: 1 Category: Community Banking - Tellers/CSR/Branch Management West Concord Branch Overview It is the responsibility of the Branch Manager II to represent Middlesex Savings Bank to the public and to their employees, and to promote the Bank's core values and mission. This is accomplished by focusing on the customer and employee experience, development of staff, achievement of operational excellence, focus on performance goals, solid decision making, and a commitment to the success of the Bank and of their team. A Branch Manager II manages a second, satellite office.The Branch Manager II plans, organizes, and manages branch functions as follows: manages staff and schedules, coordinates, and delegates work assignments to maximize effectiveness and efficiency; develops and supports branch service and sales goals, and assists staff in meeting said goals; conducts a wide array of customer...

Network System Administrator II US-MA-Westborough Job ID: 5754 Type: Full Time # of Openings: 1 Category: IT/Operations - Network Administration Westborough Operations Center Overview The Network System Administrator II role is to perform all primary responsibilities defined for the Network System Administrator I. Provide 2nd level technical support and training to Network System Administrator I personnel. Provide 2nd-level support for the Bank’s enterprise Internet Perimeter infrastructure to include Firewall administration, web-filtering, multi-factor authentication and secure file transfer. Pro-actively monitor data and voice network to maximize network availability for the Bank’s network infrastructure in conformance with Bank policies, procedure and objectives. Work with other departments in the implementation of network technologies. Must be able to support a variety of technologies. Performs any functions, within scope of authority and expertise, to provide...

Teller US-MA-Bellingham Job ID: 5761 Type: Part Time # of Openings: 1 Category: Community Banking - Tellers/CSR/Branch Management Bellingham Overview It is the responsibility of the Teller to represent Middlesex Savings Bank to the public and to their colleagues, and to promote the Bank's core values and mission. They accomplish this by focusing on the customer experience, achievement of operational excellence, achievement of performance goals, solid decision making, and a commitment to the success of the Bank and of their team. The Teller promotes strong customer relationships as follows: conducts a wide array of customer transactions; recommends products and services in conformance with Bank objectives; and assists customers with questions, as requested. Responsibilities Customer Experience Develops an understanding of customers needs and expectations, and offers products and services that address those needs and expectations. Develops new business by...

Loan Processor US-MA-Westborough Job ID: 5764 Type: Full Time # of Openings: 1 Category: Retail Lending - Retail Lending Operations Westborough Operations Center Overview Responsible for the timely and accurate processing of residential mortgage and consumer loan applications in conformance with established bank policies, objectives and regulatory requirements. Performs any functions, within scope of authority and expertise, to provide the highest level of service and responsiveness to customers and co-workers. This position is located in the Operations Center, Massachusetts and will be required to work on-site 3 days per week. Responsibilities Processes residential mortgage and consumer loan applications. Receives and opens applications. Prepares and delivers required disclosures within established timeframes. Orders various supporting documents such as appraisals, credit reports, flood certifications and title rundowns, and tracks the timely...

Senior Banker I US-MA-Walpole Job ID: 5753 Type: Full Time # of Openings: 1 Category: Community Banking - Tellers/CSR/Branch Management Walpole Overview It is the responsibility of the Senior Banker I to represent Middlesex Savings Bank to the public and to their colleagues, and to promote the Bank's core values and mission. They accomplish this by focusing on the customer experience, achievement of operational excellence, achievement of performance goals, solid decision making, and a commitment to the success of the Bank and of their team. The Senior Banker I promotes strong customer relationships as follows: conducts a wide array of customer transactions; recommends products and services in conformance with established Bank objectives; and assists customers with questions and problem resolution, as requested. Responsibilities Customer Experience - Develops an understanding of customers needs and expectations, and offers products and services that address...

Senior Payment Operations Assistant US-MA-Westborough Job ID: 5762 Type: Full Time # of Openings: 1 Category: Operations - Payment Operations Westborough Operations Center Overview The Senior Payment Operations Assistant supports several of the Bank's critical functions and is required to work in a fast-paced environment processing high-risk transactions at a high volume and dollar amount. The role focuses on providing exceptional service to consumer and business customers through direct customer contact, administrative activities, and transaction processing related to various digital payment systems and services. The Senior Payment Operations Assistant is expected to be highly proficient in resolving problems, aid in the resolution of complicated customer issues, understand and explain various digital payment systems and services (included but not limited to ATM, ACH, Wire Transfers, Internal Transfers, Check and Statement Processing), identify customer needs,...

Banker II US-MA-Boxborough Job ID: 5759 Type: Full Time # of Openings: 1 Category: Community Banking - Tellers/CSR/Branch Management Boxborough Branch Overview It is the responsibility of the Banker II to represent Middlesex Savings Bank to the public and to their colleagues, and to promote the Bank's core values and mission. They accomplish this by focusing on the customer experience, operational excellence, achievement of performance goals, solid decision making, and a commitment to the success of the Bank and of their team. The Banker II promotes strong customer relationships by conducting a wide array of customer transactions, recommending products and services as appropriate, and assisting customers with questions and problem resolution. Responsibilities Customer Experience - Develops an understanding of customers needs and expectations, and offers products and services that address those needs and expectations. Develops new business by establishing...

Regional Branch Manager US-MA-Medway Job ID: 5749 Type: Full Time # of Openings: 1 Category: Community Banking - Tellers/CSR/Branch Management Medway Branch Overview It is the responsibility of the Regional Manager to represent Middlesex Savings Bank to the public and to their employees, and to promote the Bank's core values and mission. This is accomplished by focusing on strategic and proactive decision making, the customer and employee experience, development of staff, achievement of operational excellence and performance goals, and a commitment to the success of the Bank and of their region. The Regional Manager provides support, direction, accountability, and coaching to branch staff within their region to assist them with meeting and exceeding stated goals, while maximizing effectiveness and efficiency. The Regional Manager works in collaboration with the division's administrators and leaders to support continuous improvement of processes and procedures,...

Teller US-MA-Walpole Job ID: 5755 Type: Part Time # of Openings: 1 Category: Community Banking - Tellers/CSR/Branch Management Walpole Overview It is the responsibility of the Teller to represent Middlesex Savings Bank to the public and to their colleagues, and to promote the Bank's core values and mission. They accomplish this by focusing on the customer experience, achievement of operational excellence, achievement of performance goals, solid decision making, and a commitment to the success of the Bank and of their team. The Teller promotes strong customer relationships as follows: conducts a wide array of customer transactions; recommends products and services in conformance with Bank objectives; and assists customers with questions, as requested. Responsibilities Customer Experience Develops an understanding of customers needs and expectations, and offers products and services that address those needs and expectations. Develops new business by...

Cash Management Sales Officer US-MA-Westborough Job ID: 5757 Type: Full Time # of Openings: 1 Category: Commercial Banking - Cash Management Sales & Services Westborough Operations Center Overview The Cash Management Sales Officer is responsible for driving revenue growth by delivering tailored cash management solutions to commercial and business clients. This role partners closely with commercial and business banking lenders to conduct joint client and prospect calls, proactively develop new business, and manage ongoing complex client relationships. Acting as a trusted advisor, the officer provides superior relationship management for a large portfolio of more complex clients and ensures clients receive optimal solutions to improve liquidity, streamline operations, and strengthen their overall banking relationship. Responsibilities Collaborate with commercial and business banking lenders to plan and execute joint calls with existing and prospective...

Banker Trainee US-MA-Sherborn Job ID: 5751 Type: Full Time # of Openings: 1 Category: Community Banking - Tellers/CSR/Branch Management Sherborn Overview It is the responsibility of the Banker Trainee to represent Middlesex Savings Bank to the public and to their colleagues, and to promote the Bank's core values and mission. This position provides the training needed to acquire and develop the skills necessary to function successfully in the role of a Banker I. The training period will include a focus on both technical skills, such as the processing of transactions and opening and servicing of accounts, and on advisory skills, such as uncovering customer needs and providing information on products that meet those needs. During the training period, trainees will promote strong customer relationships as follows: conduct a wide array of customer transactions, assist customers with questions and problem resolution, and recommend products and services as appropriate....

Senior Banker I US-MA-Ashland Job ID: 5750 Type: Full Time # of Openings: 1 Category: Community Banking - Tellers/CSR/Branch Management Ashland Branch Overview It is the responsibility of the Senior Banker I to represent Middlesex Savings Bank to the public and to their colleagues, and to promote the Bank's core values and mission. They accomplish this by focusing on the customer experience, achievement of operational excellence, achievement of performance goals, solid decision making, and a commitment to the success of the Bank and of their team. The Senior Banker I promotes strong customer relationships as follows: conducts a wide array of customer transactions; recommends products and services in conformance with established Bank objectives; and assists customers with questions and problem resolution, as requested. Responsibilities Customer Experience - Develops an understanding of customers needs and expectations, and offers products and services that...

Banker Trainee, Float US-MA-Maynard Job ID: 5748 Type: Full Time # of Openings: 1 Category: Community Banking - Tellers/CSR/Branch Management Maynard Crossing Overview It is the responsibility of the Banker Trainee to represent Middlesex Savings Bank to the public and to their colleagues, and to promote the Bank's core values and mission. This position provides the training needed to acquire and develop the skills necessary to function successfully in the role of a Banker I. The training period will include a focus on both technical skills, such as the processing of transactions and opening and servicing of accounts, and on advisory skills, such as uncovering customer needs and providing information on products that meet those needs. During the training period, trainees will promote strong customer relationships as follows: conduct a wide array of customer transactions, assist customers with questions and problem resolution, and recommend products and services as...

Teller US-MA-Holliston Job ID: 5746 Type: Part Time # of Openings: 1 Category: Community Banking - Tellers/CSR/Branch Management Holliston Branch Overview It is the responsibility of the Teller to represent Middlesex Savings Bank to the public and to their colleagues, and to promote the Bank's core values and mission. They accomplish this by focusing on the customer experience, achievement of operational excellence, achievement of performance goals, solid decision making, and a commitment to the success of the Bank and of their team. The Teller promotes strong customer relationships as follows: conducts a wide array of customer transactions; recommends products and services in conformance with Bank objectives; and assists customers with questions, as requested. Responsibilities Customer Experience Develops an understanding of customers needs and expectations, and offers products and services that address those needs and expectations. Develops new business...