Middlesex Savings Bank

Loan Processor US-MA-Westborough Job ID: 5722 Type: Full Time # of Openings: 1 Category: Retail Lending - Retail Lending Operations Westborough Operations Center Overview Responsible for the timely and accurate processing of residential mortgage and consumer loan applications in conformance with established bank policies, objectives and regulatory requirements. Performs any functions, within scope of authority and expertise, to provide the highest level of service and responsiveness to customers and co-workers. Responsibilities Processes residential mortgage and consumer loan applications. Receives and opens applications. Prepares and delivers required disclosures within established timeframes. Orders various supporting documents such as appraisals, credit reports, flood certifications and title rundowns, and tracks the timely receipt thereof. Manages assigned pipeline to assure that commitment, rate lock and closing dates are met on purchase transactions,...

Teller US-MA-Holliston Job ID: 5721 Type: Part Time # of Openings: 1 Category: Community Banking - Tellers/CSR/Branch Management Holliston Branch Overview It is the responsibility of the Teller to represent Middlesex Savings Bank to the public and to their colleagues, and to promote the Bank's core values and mission. They accomplish this by focusing on the customer experience, achievement of operational excellence, achievement of performance goals, solid decision making, and a commitment to the success of the Bank and of their team. The Teller promotes strong customer relationships as follows: conducts a wide array of customer transactions; recommends products and services in conformance with Bank objectives; and assists customers with questions, as requested. Responsibilities Customer ExperienceDevelops an understanding of customers needs and expectations, and offers products and services that address those needs and expectations. Develops new business by...

Contact Center Specialist Trainee US-MA-Westborough Job ID: 5720 Type: Full Time # of Openings: 1 Category: Customer Service/Support - Customer Service/Support Westborough Operations Center Overview It is the responsibility of the Contact Center Specialist Trainee to represent Middlesex Savings Bank to the public and to their colleagues, and to promote the Bank's core values and mission. This position provides the training needed to acquire and develop the skills necessary to function successfully in the role of a Contact Center Specialist I. The training period will include a focus on both technical skills, such as proper phone call basics, processing of transactions and servicing of accounts, and on advisory skills, such as uncovering customer needs and providing information on products that meet those needs. During the training period, trainees will promote strong customer relationships as follows: conduct a wide array of customer transactions, assist customers...

Contact Center Specialist Trainee US-MA-Westborough Job ID: 5719 Type: Full Time # of Openings: 1 Category: Customer Service/Support - Customer Service/Support Westborough Operations Center Overview It is the responsibility of the Contact Center Specialist Trainee to represent Middlesex Savings Bank to the public and to their colleagues, and to promote the Bank's core values and mission. This position provides the training needed to acquire and develop the skills necessary to function successfully in the role of a Contact Center Specialist I. The training period will include a focus on both technical skills, such as proper phone call basics, processing of transactions and servicing of accounts, and on advisory skills, such as uncovering customer needs and providing information on products that meet those needs. During the training period, trainees will promote strong customer relationships as follows: conduct a wide array of customer transactions, assist customers...

Banker Trainee, Float US-MA-Concord Job ID: 5717 Type: Part Time # of Openings: 1 Category: Community Banking - Tellers/CSR/Branch Management Concord Branch Overview It is the responsibility of the Banker Trainee to represent Middlesex Savings Bank to the public and to their colleagues, and to promote the Bank's core values and mission. This position provides the training needed to acquire and develop the skills necessary to function successfully in the role of a Banker I. The training period will include a focus on both technical skills, such as the processing of transactions and opening and servicing of accounts, and on advisory skills, such as uncovering customer needs and providing information on products that meet those needs. During the training period, trainees will promote strong customer relationships as follows: conduct a wide array of customer transactions, assist customers with questions and problem resolution, and recommend products and services as...

Teller US-MA-Walpole Job ID: 5718 Type: Part Time # of Openings: 1 Category: Community Banking - Tellers/CSR/Branch Management Walpole Overview It is the responsibility of the Teller to represent Middlesex Savings Bank to the public and to their colleagues, and to promote the Bank's core values and mission. They accomplish this by focusing on the customer experience, achievement of operational excellence, achievement of performance goals, solid decision making, and a commitment to the success of the Bank and of their team. The Teller promotes strong customer relationships as follows: conducts a wide array of customer transactions; recommends products and services in conformance with Bank objectives; and assists customers with questions, as requested. Responsibilities Customer Experience Develops an understanding of customers’ needs and expectations, and offers products and services that address those needs and expectations. Develops new business by...

Treasury Operations Specialist US-MA-Westborough Job ID: 5716 Type: Full Time # of Openings: 1 Category: Operations - Payment Operations Westborough Operations Center Overview The Treasury Operations Specialist provides operational support for cash management products and services within Payment Operations. This role serves as a centralized, end-to-end resource for cash management operations - handling all aspects of setup, configuration, validation, maintenance, and review across the full lifecycle of cash management services. Responsibilities include system configuration, account analysis, and periodic assessments, with a focus on accuracy, efficiency, and strong internal controls. The position partners closely with internal teams to ensure operational accuracy, strong controls, and efficient delivery of services. Responsibilities Client Setup, System Configuration & Testing Execute cash management service implementations based on approved internal...

Senior Banker II US-MA-Sherborn Job ID: 5714 Type: Full Time # of Openings: 1 Category: Community Banking - Tellers/CSR/Branch Management Sherborn Overview It is the responsibility of the Senior Banker II to represent Middlesex Savings Bank to the public and to their colleagues, and to promote the Bank's core values and mission. They accomplish this by focusing on the customer experience, achievement of operational excellence, achievement of performance goals, solid decision making, and a commitment to the success of the Bank and of their team. The Senior Banker II promotes strong customer relationships as follows: conducts a wide array of customer transactions; recommends products and services in conformance with established Bank objectives; and assists customers with questions and problem resolution, as requested. Responsibilities Customer Experience - Develops an understanding of customers needs and expectations, and offers products and services that...

Teller US-MA-Sherborn Job ID: 5715 Type: Part Time # of Openings: 1 Category: Community Banking - Tellers/CSR/Branch Management Sherborn Overview It is the responsibility of the Teller to represent Middlesex Savings Bank to the public and to their colleagues, and to promote the Bank's core values and mission. They accomplish this by focusing on the customer experience, achievement of operational excellence, achievement of performance goals, solid decision making, and a commitment to the success of the Bank and of their team. The Teller promotes strong customer relationships as follows: conducts a wide array of customer transactions; recommends products and services in conformance with Bank objectives; and assists customers with questions, as requested. Responsibilities Customer Experience Develops an understanding of customers needs and expectations, and offers products and services that address those needs and expectations. Develops new business by...

Banker Trainee US-MA-Maynard Job ID: 5712 Type: Part Time # of Openings: 1 Maynard Powdermill Overview It is the responsibility of the Banker Trainee to represent Middlesex Savings Bank to the public and to their colleagues, and to promote the Bank's core values and mission. This position provides the training needed to acquire and develop the skills necessary to function successfully in the role of a Banker I. The training period will include a focus on both technical skills, such as the processing of transactions and opening and servicing of accounts, and on advisory skills, such as uncovering customer needs and providing information on products that meet those needs. During the training period, trainees will promote strong customer relationships as follows: conduct a wide array of customer transactions, assist customers with questions and problem resolution, and recommend products and services as appropriate. Responsibilities Customer Experience Develops...