Middlesex Savings Bank

Commercial Banking Officer II US-MA-Westborough Job ID: 5644 Type: Full Time # of Openings: 1 Category: Commercial Banking - Commercial Banking Westborough Operations Center Overview The incumbent develops new loan, cash management, and deposit business from both new and existing customers. They will call in an assigned geographic territory and/or in particular industry verticals as well as follow their referral sources. The incumbent will provide superior relationship management and portfolio management for a moderate to large size commercial loan portfolio. This involves (i) interacting regularly with assigned customers to stay abreast of their banking needs, business strategy and operating performance in order to provide superior banking service; and (ii) ensuring required financial information is provided on a timely basis and is reviewed and analyzed promptly to identify any areas of potential concern. Responsibilities Develop new business...

HR Operations Intern US-MA-Westborough Job ID: 5639 Type: Intern # of Openings: 1 Category: Human Resources - Other Westborough Operations Center Overview The position of Intern will perform duties relative to their department to assist in achieving the overall goals of the Bank. The role will require some essential functions to be performed independently, however, the incumbent will often be expected to work in a team environment as well. Internship will be fully on-site in Westborough, MA Responsibilities Wellbeing – partner with us on wellness initiatives and help drive increased participation Compliance – work on several projects to analyze and evaluate HR compliance Risk/Vendor Management – support our risk and vendor management programs in a fast-paced and highly regulated environment Payroll – understand delivering a successful payroll and work on a project to optimize the Bank’s process. HR Operations – support the HR Operations...

Seasonal Teller US-MA-Hopkinton Job ID: 5646 Type: Seasonal # of Openings: 1 Category: Community Banking - Tellers/CSR/Branch Management Hopkinton Overview It is the responsibility of the Seasonal Teller to represent Middlesex Savings Bank to the public and to their colleagues, and to promote the Bank's core values and mission. They accomplish this by focusing on the customer experience, achievement of operational excellence, achievement of performance goals, solid decision making, and a commitment to the success of the Bank and of their team. The Seasonal Teller promotes strong customer relationships as follows: conducts a wide array of customer transactions; recommends products and services in conformance with established Bank objectives; and assists customers with questions, as requested. Responsibilities Customer Experience Embraces the Customer Experience, including related initiatives. Develops an understanding of customers’ needs and expectations...

Seasonal Teller US-MA-Concord Job ID: 5647 Type: Seasonal # of Openings: 1 Category: Community Banking - Tellers/CSR/Branch Management Concord Branch Overview It is the responsibility of the Seasonal Teller to represent Middlesex Savings Bank to the public and to their colleagues, and to promote the Bank's core values and mission. They accomplish this by focusing on the customer experience, achievement of operational excellence, achievement of performance goals, solid decision making, and a commitment to the success of the Bank and of their team. The Seasonal Teller promotes strong customer relationships as follows: conducts a wide array of customer transactions; recommends products and services in conformance with established Bank objectives; and assists customers with questions, as requested. Responsibilities Customer Experience Embraces the Customer Experience, including related initiatives. Develops an understanding of customers’ needs and...

Branch Manager I US-MA-Walpole Job ID: 5641 Type: Full Time # of Openings: 1 Category: Community Banking - Tellers/CSR/Branch Management Walpole Overview It is the responsibility of the Branch Manager I to represent Middlesex Savings Bank to the public and to their employees, and to promote the Bank's core values and mission. They accomplish this by focusing on the customer and employee experience, development of staff, achievement of operational excellence, achievement of performance goals, solid decision-making, and a commitment to the success of the Bank and of their team. The Branch Manager I oversees a small or medium size branch, ensuring that the branch functions in an effective and efficient fashion. They manage staff and schedules, coordinate and delegate work assignments; develop and support branch service and sales goals, and assist staff in meeting those goals; conduct a wide array of customer transactions; and recommend product and services in...

Learning Experience Designer US-MA-Westborough Job ID: 5642 Type: Full Time # of Openings: 1 Category: Human Resources - Training Westborough Operations Center Overview The Learning Experience Designer (LXD) designs, develops, and delivers high-quality learning solutions that support employee performance, regulatory compliance, and organizational priorities. This role combines instructional design, LMS administration, and facilitation to create engaging, accessible, and audit-ready learning experiences across the Bank. Responsibilities Instructional Design & Content Development: Design and develop eLearning, microlearning, instructor-led, and blended learning programs using established instructional design methodologies Create high-quality learning assets, including facilitator guides, participant materials, job aids, assessments, and evaluation tools Develop interactive, learner-centered content using authoring tools such as Articulate...

IT Security Intern US-MA-Westborough Job ID: 5627 Type: Intern # of Openings: 1 Category: IT/Operations - Information Security Westborough Operations Center Overview The position of Intern will perform duties relative to their department to assist in achieving the overall goals of the Bank. The role will require some essential functions to be performed independently, however, the incumbent will often be expected to work in a team environment as well. Responsibilities Identifying security risks (SOC, vulnerability issues, patching issues, configuration hardening issues, end of life issues, etc.), creating tickets for the issue, assigning responsibility to appropriate owners, and tracking issue to completion. Creating IT control reports that articulate effectiveness of security controls and IT governance programs. Troubleshooting “offline” workstations and working with support to bring them back online. Perform security scanning (AV, patch scan,...

Business Intelligence/Data Analytics Intern US-MA-Westborough Job ID: 5629 Type: Intern # of Openings: 1 Category: IT/Operations - Business Solutions Westborough Operations Center Overview The position of Intern will perform duties relative to their department to assist in achieving the overall goals of the Bank. The role will require some essential functions to be performed independently, however, the incumbent will often be expected to work in a team environment as well. Responsibilities Work with the Business Intelligence team to support the daily operations. Participate in meetings and contribute to Data Governance, Data Management and Business Intelligence Initiatives. Assist BI Team members in developing, maintaining, testing and debugging BI Solutions. Assist in inventorying critical data, documenting business rules for quality and profiling the data, and implementing systematic monitoring to proactively identify issues impacting data...

Seasonal Teller US-MA-Maynard Job ID: 5623 Type: Full Time # of Openings: 1 Category: Community Banking - Tellers/CSR/Branch Management Maynard Powdermill Overview It is the responsibility of the Seasonal Teller to represent Middlesex Savings Bank to the public and to their colleagues, and to promote the Bank’s core values and mission. This is accomplished by focusing on the customer experience, achievement of operational excellence, focus on performance goals, solid decision making, and a commitment to the success of the Bank and of their team. The Seasonal Teller promotes strong customer relationships as follows: conducts a wide array of customer transactions; recommends products and services in conformance with established Bank objectives; and assists customers with questions, as requested. Responsibilities Customer Experience Embraces the Customer Experience, including related initiatives. Develops an understanding of customers’ needs and...

Community Banking Administration Intern US-MA-Westborough Job ID: 5628 Type: Intern # of Openings: 1 Category: Community Banking - Community Banking Operations Westborough Operations Center Overview The position of Intern will perform duties relative to their department to assist in achieving the overall goals of the Bank. The role will require some essential functions to be performed independently, however, the incumbent will often be expected to work in a team environment as well. Responsibilities Assist the Community Banking Analyst in developing reports to support decision-making and performance tracking, providing insight into customer habits, preferences and needs. Collaborate with the Community Banking Analyst to create a repository for the division’s campaign reporting documentation including campaign planning documents and recommendations, campaign tracking and monitoring tools and post campaign analysis reports. Support the Community Banking...

Marketing Intern US-MA-Natick Job ID: 5633 Type: Intern # of Openings: 1 Category: Marketing Natick Summer St. Administration Center Overview The position of Intern will perform duties relative to their department to assist in achieving the overall goals of the Bank. The role will require some essential functions to be performed independently, however, the incumbent will often be expected to work in a team environment as well. Responsibilities Recommend blog topics and draft articles Assist with social media content creation Help bring internal awareness to marketing campaigns by updating Banks intranet. Performs a wide variety of tasks depending on the departmental assignment. These functions may encompass providing technical or customer support, administrative responsibilities or other tasks related to the department operations or programs. Builds understanding of the overall concept of the company, including the brand, customer, product goals, and/or...

Deposit Operations Intern US-MA-Westborough Job ID: 5630 Type: Intern # of Openings: 1 Category: Operations - Deposit Servicing Westborough Operations Center Overview The position of Intern will perform duties relative to their department to assist in achieving the overall goals of the Bank. The role will require some essential functions to be performed independently, however, the incumbent will often be expected to work in a team environment as well. Responsibilities Shadow Deposit Operations and Retirement Specialists, supervisors, and managers to learn more about each of the departments specific tasks as well as day to day operations. Assist Record Fulfillment with the processing of returned mail. Also assist with the QC of uploaded daily documents for accuracy. Assist Deposit Operations with credit verifications, this entails calling customers for verbal authorization, completion of required information, and the return of the documents to the...

Recruiting Intern US-MA-Westborough Job ID: 5632 Type: Intern # of Openings: 1 Category: Human Resources - Recruitment/Employee Relations Westborough Operations Center Overview The position of Intern will perform duties relative to their department to assist in achieving the overall goals of the Bank. The role will require some essential functions to be performed independently, however, the incumbent will often be expected to work in a team environment as well. Responsibilities Assist recruitment, on-boarding, and compliance checks before and during the employment life cycle of employees. Assist Recruitment Manager with the planning and implementation of recruitment events, career fairs and internship program. Create, maintain and monitor the status of candidate/employee profiles in applicant tracking system. Performs a wide variety of tasks depending on the departmental assignment. These functions may encompass providing technical or customer support,...

Seasonal Teller US-MA-Westborough Job ID: 5640 Type: Seasonal # of Openings: 1 Category: Community Banking - Tellers/CSR/Branch Management Westborough Branch Overview It is the responsibility of the Seasonal Teller to represent Middlesex Savings Bank to the public and to their colleagues, and to promote the Bank's core values and mission. They accomplish this by focusing on the customer experience, achievement of operational excellence, achievement of performance goals, solid decision making, and a commitment to the success of the Bank and of their team. The Seasonal Teller promotes strong customer relationships as follows: conducts a wide array of customer transactions; recommends products and services in conformance with established Bank objectives; and assists customers with questions, as requested. Responsibilities Customer Experience Embraces the Customer Experience, including related initiatives. Develops an understanding of customers’ needs and...

Accounting & Finance Intern US-MA-Natick Job ID: 5631 Type: Intern # of Openings: 1 Category: Accounting/RPA - Accounting Natick Summer St. Administration Center Overview The position of Intern will perform duties relative to their department to assist in achieving the overall goals of the Bank. The role will require some essential functions to be performed independently, however, the incumbent will often be expected to work in a team environment as well. Responsibilities Analyze deposit and service fee data and prepare summary reports Assist with Excel model review, formula validation, and basic VBA cleanup Support Power BI dashboard development and enhancements Document financial reporting processes and data sources Help standardize and improve internal financial reports Participate in job shadowing and cross-functional learning Performs a wide variety of tasks depending on the departmental assignment. These functions may encompass providing...

Seasonal Teller US-MA-Maynard Job ID: 5624 Type: Full Time # of Openings: 1 Category: Community Banking - Tellers/CSR/Branch Management Maynard Crossing Overview It is the responsibility of the Seasonal Teller to represent Middlesex Savings Bank to the public and to their colleagues, and to promote the Bank’s core values and mission. This is accomplished by focusing on the customer experience, achievement of operational excellence, focus on performance goals, solid decision making, and a commitment to the success of the Bank and of their team. The Seasonal Teller promotes strong customer relationships as follows: conducts a wide array of customer transactions; recommends products and services in conformance with established Bank objectives; and assists customers with questions, as requested. Responsibilities Customer Experience Embraces the Customer Experience, including related initiatives. Develops an understanding of customers’ needs and...

Credit Analysis Intern US-MA-Natick Job ID: 5634 Type: Intern # of Openings: 1 Category: Credit Administration - Credit Administration Recruitment Team Test Overview Provides analytical support to the Credit Analysis Department and assists in the preparation of credit analyses. Performs any functions necessary, within scope of authority and expertise, to provide the highest level of service and responsiveness to internal and external customers. Responsibilities Spread a variety of financial statements and prepare cash flow analyses. Assist Credit Analysts in the analysis process, including obtaining industry information, comparables, providing spreads and cash flow tables, and other support. Train with an assigned Senior Credit Analyst to further develop skillset. Under the guidance of assigned Senior Credit Analyst, analyze financial statements and provide interpretative analysis for use in loan decision making. Underwrite investment reviews. May be...

Business Process Management Intern US-MA-Westborough Job ID: 5637 Type: Intern # of Openings: 1 Category: IT/Operations - Business Solutions Westborough Operations Center Overview The position of Intern will perform duties relative to their department to assist in achieving the overall goals of the Bank. The role will require some essential functions to be performed independently, however, the incumbent will often be expected to work in a team environment as well. Responsibilities Work with SharePoint Administrator for document clean-up initiatives. Working with various productivity tools (Nintex workflow, UiPath RPA, SQL/PowerBI, DRUID AI) used in creating bank solutions. Actively participating in document management, solutions testing. Performs a wide variety of tasks depending on the departmental assignment. These functions may encompass providing technical or customer support, administrative responsibilities or other tasks related to the department...

System Support Intern US-MA-Westborough Job ID: 5636 Type: Intern # of Openings: 1 Category: IT/Operations - System Support Westborough Operations Center Overview The position of Intern will perform duties relative to their department to assist in achieving the overall goals of the Bank. The role will require some essential functions to be performed independently, however, the incumbent will often be expected to work in a team environment as well. Responsibilities Assist with physical asset inventory for all retail branch and back office locations. Provide first-level day-to-day phone and email support for all employee computer related requests Travel to company locations to trouble shoot, repair or replace equipment. Performs a wide variety of tasks depending on the departmental assignment. These functions may encompass providing technical or customer support, administrative responsibilities or other tasks related to the department operations or...

Seasonal Teller US-MA-Hudson Job ID: 5635 Type: Full Time # of Openings: 1 Category: Community Banking - Tellers/CSR/Branch Management Hudson Branch Overview It is the responsibility of the Seasonal Teller to represent Middlesex Savings Bank to the public and to their colleagues, and to promote the Bank's core values and mission. They accomplish this by focusing on the customer experience, achievement of operational excellence, achievement of performance goals, solid decision making, and a commitment to the success of the Bank and of their team. The Seasonal Teller promotes strong customer relationships as follows: conducts a wide array of customer transactions; recommends products and services in conformance with established Bank objectives; and assists customers with questions, as requested. Responsibilities Customer Experience Embraces the Customer Experience, including related initiatives. Develops an understanding of customers’ needs and...