Gregory Poole Equipment Company

Primary Function The Service Administrator provides operational, administrative, and customer support to service operations by coordinating service activities, maintaining accurate records and financial transactions, and facilitating effective communication between customers, technicians, and internal stakeholders. Essential Duties Coordinate Service Operations Open, assign, track, and close service work orders to ensure timely completion of customer service and repair requests Prioritize equipment repairs, maintenance, and readiness activities Monitor equipment status and communicate service priorities to appropriate stakeholders Support multiple locations and assist with operational initiatives and special projects Participate in an after-hours on-call rotation to support service operations Support Service Technicians and Repair Execution Coordinate repair activities and work assignments to align with operational priorities Verify...

Primary Function The Yard Coordinator I is responsible for loading and unloading equipment. Essential Duties Yard Equipment Movement and Handling Move machines within the yard to designated locations using established safety protocols Safely load and unload equipment in support of yard operations Yard Housekeeping and Safety Maintenance Maintain daily gate logs and disburse transaction reports to appropriate personnel Enforce safe working practices and monitor yard activity for compliance with safety standards Maintain a clean and organized yard and surrounding work areas free of debris and hazards Minimum Requirements Education High School diploma. Work Experience 0-1+ years of machinery experience. Physical Has physical ability to stoop, kneel, bend and climb up and down from equipment repeatedly and daily. Must be able to routinely lift and handle items up to 75 pounds. Other PC exposure is...

PRIMARY FUNCTION : The purpose of this position is to weld damaged equipment & parts, to fabricate new equipment & parts, build up metal in places where it has worn, & to straighten bent or distorted equipment components. ESSENTIAL DUTIES: Check the equipment and supplies required to perform the work scheduled, comply with PPE requirements, and otherwise prepare for duties. Use electric & gas welding to do welding for repairs or fabrication of new parts & uses liquid nitrogen to chill metal during bearing replacement. Use hand tools & power tools to disassemble/assemble parts, grind metal, drill metal, or otherwise fabricate parts. Use large hydraulic press to straighten large frame members of construction equipment. Use all equipment to do facility repairs & new fabrication when necessary. Use hand tools & powered tools such as grinders to take equipment apart & to prepare metal for welding together pieces,...

Primary Function The Fleet Strategy & Analytics Manager is responsible for driving the strategic performance, efficiency, and cost effectiveness of the rental fleet through data-driven decision-making and cross-functional leadership. This role oversees fleet planning and maintenance strategy, translating operational and financial insights into initiatives that improve fleet availability, utilization, and overall return on investment. Essential Duties & Responsibilities Fleet Strategy, Planning & Analytics Lead fleet planning and optimization efforts to ensure the appropriate fleet size, mix, and allocation based on utilization, customer demand, seasonality, and business needs Analyze fleet utilization, financial performance, asset lifecycle, depreciation, and other key metrics to identify opportunities to improve fleet productivity and return on investment Develop forecasts, KPIs, dashboards, and recommendations that support fleet acquisition,...

Primary Function The Vice President of Marketing provides executive leadership for the company's marketing strategy, brand, customer engagement, and growth initiatives. This position translates market, customer, competitive, and industry insights into strategic priorities that strengthen market position, drive demand, and support profitable growth across the organization. The Vice President leads the marketing organization, oversees strategic resources and technology, and partners with executive and business leaders to align marketing capabilities with company objectives and deliver measurable business results. Essential Duties Enterprise Marketing Strategy & Business Growth Develop and lead 3 to 5-year marketing strategies aligned with company objectives and long-term growth priorities Translate market, customer, competitive, and industry insights into growth strategies, market opportunities, and go-to-market priorities Lead market coverage,...

PRIMARY FUNCTION: Responsible for assembling, diagnosing, and repairing both Cat and non-Cat hoses to customer specifications. ESSENTIAL DUTIES: Assembles, diagnoses and repairs hoses according to customer specifications. Troubleshoots and determines proper repair procedures for failed CAT and non-CAT hose assembly. Inspects, disassembles, and determines parts needed and reassembles hoses to factory specifications. Interprets and utilizes information from Caterpillar's Hose Information System (HIS) and Service Information Systems (SIS) programs. Prepares parts requisitions and other necessary paperwork. Serve as the primary customer service contact in assisting customers and gathering customer hose specifications. MINIMUM REQUIRMENTS: Education : High School Graduate Work Experience : Two years of experience assembling hydraulic hoses. Physical : Must be able to periodically lift parts weighing up to 60 lbs. Other : Must have excellent customer...

Primary Function The Warehouser implements the warehouse activities in a manner that maximizes service to customers and effectively utilizes the facilities and equipment allotted for parts inventories. Essential Duties Manage Daily Parts Receiving, Storage, and Distribution Ensure receiving, storing, and distribution activities are carried out in a professional manner in accordance with warehouse policies Process all incoming parts accurately, load appropriately, and record transactions within two working days Process inventory maintenance transactions and system changes within two working days of generation Process weekly location availability reports within two days of receipt Conduct daily bin count listings within four hours of receipt Ensure all parts are received, identified, and warehoused in a safe and efficient manner Execute Order Processing and Delivery Operations Process all orders for delivery or pickup promptly and...

Primary Function The Yard Coordinator II serves as a key point of contact in the yard, supporting daily operations through coordination of equipment movement, customer and driver interaction, and accurate documentation of transactions Essential Duties Yard Operations Coordination and Equipment Handling Coordinate movement of machines within yard and assign locations based on operational needs Load and unload equipment and attachments for rentals, returns, repairs, and sales Stage equipment for inspections, service, and transport readiness Direct Yard Tech I activities as appropriate to ensure efficient workflow and adherence to priorities Customer and Driver Coordination Greet customers and drivers entering yard and direct them to appropriate personnel Coordinate inbound and outbound equipment traffic and communicate yard procedures Serve as primary contact for drivers to ensure safe and efficient equipment flow Inventory and...

PRIMARY FUNCTION: The primary function of this position is to independently perform all major repairs to material handling equipment to the customer's satisfaction while in the field. Perform necessary service, preventative maintenance, repairs, replacements, installations, or re-building of components to restore material handling equipment to proper operation. ESSENTIAL DUTIES: Review the work schedule, check the equipment and supplies required to perform the work scheduled, comply with PPE requirements, and otherwise prepare for duties. Use repair manuals, parts manuals, and parts diagrams to troubleshoot engines, engine fuel systems, transmissions, or other components on material handling equipment. Load service truck with parts & equipment needed for field repairs to material handling equipment. Use lift trucks, hoist on truck, & other aides to lift or move parts into position to be repaired. Use hand & power tools to remove, install,...

Primary Function The Branch Manager I plans and manages the branch operations to ensure efficient and profitable parts and service. The role provides effective customer relation activities designed to enhance continuing services use by customers. Essential Duties Customer Service and Operational Oversight Oversee Service and Parts department operations to ensure timely, professional, and value-based customer support Ensure prompt response to customer needs to minimize equipment downtime and maintain clear communication on service and parts status Manage Planned Maintenance, Guaranteed Maintenance, and On-site maintenance programs Ensure 24/7 customer support availability including emergency response Oversee consignment parts inventory for service vehicles and customer locations Ensure accurate quotations for service work and support Product Support Sales Representatives and external customers Manage vendor-requested repairs and assist...

PRIMARY FUNCTION: This position will be assigned as a resident service advisor at a customer site. Responsibilities include quoting and scheduling repair jobs in an efficient and professional manner and providing technical support through prompt, accurate and courteous communications to all internal and external customers to achieve the best customer satisfaction possible. ESSENTIAL DUTIES Customer Service Accept and coordinate customer inquiries and requests (phone, walk-in or mail) for machine repair/service. Utilize a Visual format to schedule all repairs by Service Technicians providing assignments and direction to ensure efficiency, quality, and timeliness in meeting customer commitments. Advise Group Leader of any significant activity or potential customer concerns, major shifts in work loads, or time delays. Monitor the status of ongoing jobs to provide the following communications: Obtain approval for additional repairs found Advise the...

Candidates for this position may live within the territory (Richmond to Roanoke, Western Virginia) PRIMARY FUNCTION: Responsible for analyzing, developing and recommending comprehensive warehouse solutions to increase productivity, emphasize safety and optimize utilization of equipment and space while reducing cost and improving efficiency for the customers. ESSENTIAL DUTIES: • Work with the sales force and customers to survey customer facilities, analyze specific needs and put together professional proposals for storage rack, mezzanines, in-plant offices, wire enclosures, guard railing, conveyors, etc. • Monitor industry trends and innovations, maintain contact with existing vendors and potential suppliers on a broad range of material handling products. • Develop and maintain connections with contractors/installers. • Manage warehouse solution projects: o Provide the Sales Coordinator plans, drawings, bill of materials and supporting quotes from suppliers for ordering the...

PRIMARY FUNCTION : The primary function of this position is to troubleshoot, remove, install, replace, re-build, repair, & test parts/equipment on construction equipment at an expert level. ESSENTIAL DUTIES: Check the equipment and supplies required to perform the work scheduled, comply with PPE requirements, and otherwise prepare for duties. Uses manuals, repair manuals, parts manuals, parts diagrams to perform independent troubleshooting and repair of construction equipment. Uses lift trucks, overhead cranes, & other aides to lift or move parts into position to be repaired. Uses hand & power tools to remove, install, replace, re-build, repair, & test parts/equipment on construction equipment. Be proficient at using resources and computers to reference parts, get information about parts & enter data into record systems. Uses tools to disassemble/re assemble parts or equipment; cleans parts with rags, cleaners, power washer;...

PRIMARY FUNCTION : The primary function of this position it to perform advanced systems repair and assembly by performing independent trouble shooting using various diagnostic equipment and manuals. ESSENTIAL DUTIES: Check the equipment and supplies required to perform the work scheduled, comply with PPE requirements, and otherwise prepare for duties. Uses manuals, repair manuals, parts manuals, parts diagrams to perform independent troubleshooting and repair of construction equipment. Uses lift trucks, overhead cranes, & other aides to lift or move parts into position to be repaired. Uses hand & power tools to remove, install, replace, re-build, repair, & test parts/equipment on construction equipment. Uses miscellaneous resources and computers to reference parts, get information about parts & enter data into record systems. Uses tools to disassemble/re assemble parts or equipment; cleans parts with rags, cleaners, power washer;...

PRIMARY FUNCTION : The primary function of this position is to perform routine mechanical repairs on construction equipment ESSENTIAL DUTIES: Check the equipment and supplies required to perform the work scheduled, comply with PPE requirements, and otherwise prepare for duties. Uses manuals, repair manuals, parts manuals, parts diagrams to troubleshoot construction equipment. Uses lift trucks, overhead cranes, & other aides to lift or move parts into position to be repaired. Uses hand & power tools to remove, install, replace, re-build, repair, & test parts/equipment on construction equipment. Uses miscellaneous resources and computers to reference parts, get information about parts & enter data into record systems. Uses tools to disassemble/re assemble parts or equipment; cleans parts with rags, cleaners, power washer; uses test equipment to make diagnostic checks; and controls powered equipment or tools to make repairs....

Primary Function The Corporate Fleet Technologies & Compliance Advisor will serve as the dedicated subject matter expert for fleet technology, regulatory compliance, safety analytics, and camera-based risk management within Corporate Fleet and provide centralized oversight of Samsara telematics and AI-powered camera systems while coordinating compliance activities with Lee Trans Services. The role will analyze fleet performance, driver behavior, and safety data to identify risks, recommend improvements, optimize technology investments, and support informed business decisions and partner with Fleet, Safety, HR, Risk Management, and Operations to strengthen compliance, reduce organizational exposure, and drive continuous improvement in fleet safety and operational efficiency Essential Duties Fleet Technology Management & Optimization Serve as primary administrator and subject matter expert for Samsara telematics and AI-powered camera platforms Oversee...

PRIMARY FUNCTION : The primary function of the apprentice technician is to learn through classes and hands on training how to perform routine mechanical repairs on construction equipment. ESSENTIAL DUTIES: Learn / utilize safety practices associated with shop operations and usage of various types of shop equipment and shop tooling. Learn required PPE for different shop situations. Learn and understand basic business concepts associated with the service department. Learn and complete proper service documentation as required. This will include time entry, service reports, part order forms and returns, core tags and warranty tags, Exposure / utilization of the Caterpillar information systems to assist with diagnostics, troubleshooting, assembly/disassembly process, ordering parts, etc. Learn / utilize logical troubleshooting procedures using information provided in the Cat network or from external sources. This information should include computer...

PRIMARY FUNCTION : The purpose of this position is to rebuild track rollers, load tracks onto the track rebuilding "bench", dismantle & rebuild track links. ESSENTIAL DUTIES: Check the equipment and supplies required to perform the work scheduled, comply with PPE requirements, and otherwise prepare for duties. Use forklift to move pallets loaded with rollers, use hoist to lift rollers onto worktable, replace worn parts of rollers. Use forklift to move tracks & load them onto the track rebuilding bench, unbolt tracks. Use cable to pull links to the pin driver mechanism, lift links to rebuild bench, replace bushings, reassemble track. Use material movers to move pallets of track rollers to the rebuilding station, use special hoist to lift rollers onto the rebuild bench, use tools to dismantle the rollers & replace worn parts. Use mauls/drivers to remove pins from tracks, use forklift to remove track from vehicle & move the track to...

Primary Function The Warehouser implements the warehouse activities in a manner that maximizes service to customers and effectively utilizes the facilities and equipment allotted for parts inventories. Essential Duties Manage Daily Parts Receiving, Storage, and Distribution Ensure receiving, storing, and distribution activities are carried out in a professional manner in accordance with warehouse policies Process all incoming parts accurately, load appropriately, and record transactions within two working days Process inventory maintenance transactions and system changes within two working days of generation Process weekly location availability reports within two days of receipt Conduct daily bin count listings within four hours of receipt Ensure all parts are received, identified, and warehoused in a safe and efficient manner Execute Order Processing and Delivery Operations Process all orders for delivery or pickup promptly and...

POSITION SUMMARY The Paving Technician inspects, maintains, diagnoses, and repairs paving equipment and related machinery. This role supports customer uptime by completing safe, efficient, high-quality repairs in the shop and at customer job sites. Key Responsibilities • Perform preventive maintenance and repairs on paving equipment, including pavers, rollers, milling machines, and supporting machinery. • Diagnose and troubleshoot mechanical, hydraulic, electrical, and electronic system failures. • Complete repairs according to manufacturer specifications and company standards. • Conduct machine inspections and identify needed repairs or additional service recommendations. • Accurately document work performed, labor, parts used, and repair recommendations. • Communicate clearly with supervisors, service coordinators, customers, and other technicians. • Use diagnostic tools, service literature, schematics, and technical resources to support...