Empower Federal Credit Union
Buffalo, NY
Role: The Mortgage Loan Officer (MLO) is responsible for proactively generating new mortgage business and promoting Empower FCU's mortgage products to meet production and loan quality goals. The MLO will play a critical role in advancing Empower FCU's strategic objectives by providing exceptional service to both current and prospective borrowers. This includes guiding borrowers through the pre-qualification and pre-approval process, offering expert counseling, assisting with loan applications, and ensuring timely submission to underwriting. Additionally, the MLO will manage the issuance of required disclosure packages, gather necessary documentation, order required services, perform financial calculations, and route files for underwriting to facilitate timely commitment letter issuance' all while adhering to regulatory guidelines, including fair lending and TRID compliance. This position is based in the Western NY region and is fully remote. Candidates should reside...