Empower Federal Credit Union

Role: The Enterprise Solutions Engineer designs, develops, and supports enterprise technology solutions that enable critical business capabilities across the Credit Union. The role holds primary responsibility for Salesforce Financial Services Cloud, including platform administration and development, as well as enterprise integrations built on MuleSoft and APIs. This position partners with business stakeholders and technology teams to translate strategic and operational needs into scalable, secure, and well-governed solutions. The engineer contributes to architecture decisions, ensures effective data integration across systems, and supports reliable, high-performing production environments. Overall, the role is instrumental in advancing the Credit Union's digital capabilities, enhancing member and employee experiences, and driving operational efficiency through modern, integrated platforms. Location: Our headquarters are based in Syracuse, NY. We work in a Hybrid...

Role: The Payroll & Benefits Administrator is a key member of the Human Resources/People team responsible for the accurate and timely administration of Empower Federal Credit Union’s bi-weekly payroll, team member benefit programs, and 401(k) retirement plan. This role processes payroll and benefit transactions, reviews data for accuracy, completes reconciliations, maintains required records, and helps ensure team members receive correct pay and benefit coverage. Serving as a trusted resource for team members, the Payroll & Benefits Administrator responds to payroll, benefits, and retirement-plan questions with clarity, care, and appropriate discretion. The position works closely with HR Operations, Finance, leaders, insurance carriers, retirement-plan providers, brokers, and other external partners to resolve issues and support reliable day-to-day administration. Because this position works with highly sensitive payroll, financial, health-benefit, and personal...

Role: As a Teller, you will be the frontline representative of the Credit Union, ensuring members receive accurate and friendly service for their financial transactions and banking needs. In this role, you will build strong member relationships, promote relevant products and services, and collaborate effectively with the team to help achieve the Credit Union’s goals. By maintaining careful attention to detail and adhering to all compliance standards, you will contribute to the Credit Union’s overall success and uphold its trusted reputation.   Essential Functions & Responsibilities: 25%     Member Transaction Processing: - Welcome members and process financial transactions, including deposits, withdrawals, transfers, and loan payments as requested by the member. - Ensure accuracy in all transactions and maintain proper cash and teller drawer management. 25%     Product & Service Engagement: - Engage members to identify opportunities and...

Role: To provide exceptional member service by delivering products and services that enhance members’ financial lives. You will assist with banking and lending needs, from basic transactions to account management and loan products, while educating members on available services. Your role will also involve fostering a positive, inclusive team environment and ensuring accuracy and compliance in all transactions. The pay range for this position is $21.97 - 32.96/hour. Essential Functions & Responsibilities: 30%     Product Knowledge & Cross-Selling: - Engage with members to identify their needs and cross-sell relevant products and services. - Exhibit expertise in a wide range of offerings, including deposit accounts, loan products, and corporate services. - Educate members on the benefits of ancillary lending products such as life, disability, GAP, and MRC. 20%     Member Service & Account Assistance: - Welcome...

Role: The Assistant Branch Manager II works alongside the Branch Manager to oversee the daily operations of the branch. This role includes managing branch staff, ensuring operational efficiency, and supporting the delivery of excellent member service. The Assistant Branch Manager is also responsible for helping foster a collaborative team environment, maintaining compliance with policies and procedures, and assisting in achieving branch goals. Essential Functions & Responsibilities: 30%      Team Management & Culture: - Work closely with the Branch Manager to maintain a collaborative, performance-driven team environment focused on continuous improvement. - Lead, coach, and support branch staff to build a well-trained, motivated, and accountable team. - Promote a respectful and professional workplace that delivers consistent, high-quality service to all members. - Encourage a member-focused approach through consultative service and...

Role: As a Teller, you will be the frontline representative of the Credit Union, ensuring members receive accurate and friendly service for their financial transactions and banking needs. In this role, you will build strong member relationships, promote relevant products and services, and collaborate effectively with the team to help achieve the Credit Union’s goals. By maintaining careful attention to detail and adhering to all compliance standards, you will contribute to the Credit Union’s overall success and uphold its trusted reputation. The pay range for this position is $18.09 - 27.14/hour. Essential Functions & Responsibilities: 25%     Member Transaction Processing: - Welcome members and process financial transactions, including deposits, withdrawals, transfers, and loan payments as requested by the member. - Ensure accuracy in all transactions and maintain proper cash and teller drawer management. 25%     Product & Service...