METRO

POSITION SUMMARY: Manage all aspects of the Accounts payable and Payroll processes for personnel. Including maintaining accurate records of all transactions, Coordinating the maintenance of individual payroll records, payroll distribution and all statutory and internal management reporting. ESSENTIAL FUNCTIONS: Work with both internal and external customers to resolve concerns involving invoices, purchase contracts, blanket orders, and other related issues. Develop departmental policies, procedures, and service standards and advise other departments. Manage preparation of invoices for payment and oversee weekly check printing run and manual check preparation. Manage month end closing activities. Work with IT on issues regarding computer systems used in A/P functions. Prepare, issue, and supervise work schedules, deadlines, and duty assignments of office or administrative staff. Participate in Audits including vendor statements and inventory...

POSITION SUMMARY: The Digital Media Specialist will be responsible for driving and executing the strategic direction of Metro’s social media channels, video, content creation, and digital assets by growing, managing and evaluating those platforms to reflect the organization’s brand and vision. The work involves high-level problem solving, is performed independently, requires the ability to easily adapt and respond to a constantly changing environment, new media, regulations, policies and processes. Excellent writing and analytical skills, creativity, and timeliness are essential. ESSENTIAL FUNCTIONS:     Content Creation: Responsible for developing engaging and high-quality content across various digital platforms to enhance brand awareness and audience engagement. This role involves researching industry trends, generating creative ideas, and producing a mix of written, visual, and multimedia content such as articles, social media posts, videos, and...

POSITION SUMMARY:   Responds to a high volume of telephone, electronic, and/or written inquiries regarding schedule information, transfer routes, fares, hours of service, and other pertinent information for all agencies participating in EZConnect. Document complaints, suggestions, and/or inquiries received by phone, e-mail, or online chat from customers or the general public concerning the services available in the region in the Customer Relationship Management (CRM) software. Ensure CRM information is accurate, complete, and up to date. Route incoming calls using a multi-line VoIP softphone phone system to appropriate department/personnel. ESSENTIAL FUNCTIONS: Converse with customers verbally and/or electronically to determine destination, travel dates and times and accommodations required by answering incoming calls, retrieving emails, and responding to online chat messages from the EZConnect website/portal. Assist customers with regional routing...

Pay Range: $99,800 - $133,700 Basic Function: The Manager, Marketing leads a team of multidisciplinary marketing professionals responsible for developing and executing integrated marketing campaigns across traditional and digital channels. Translates project requirements into strategic marketing plans aligned with business goals and brand standards. Performs duties in a safe, efficient manner and in compliance with applicable rules, procedures, safety standards, and regulatory requirements. Responsibilities and Specific Duties ·       Provides primary managerial direction and performs personnel administrative functions of direct report staff (e.g., training, supervising, assigning work, timesheets, performance evaluations, etc.) for maintaining necessary staffing, enhancing productivity of staff and ensuring necessary department outcomes are achieved. ·       Manages end-to-end project execution for integrated marketing campaigns, overseeing task assignments,...

POSITION SUMMARY Responsible for planning, organizing, directing, and continuously improving the maintenance, repair, cleanliness, safety, reliability, and state of good repair of Metro-owned and operated facilities, grounds, transit centers, maintenance and administrative buildings, bus stops and shelters, and related facility systems and equipment. Manages preventive and corrective maintenance programs, work planning, asset condition, contractors, projects, budgets, regulatory compliance, and assigned personnel to support safe, dependable, cost-effective transit operations.   ESSENTIAL FUNCTIONS Enforce safety and security regulations and compliance with Metro policies, procedures, and applicable federal, state, and local requirements. Plan, organize, direct, and monitor maintenance and repair of Metro facilities, grounds, garages, administrative buildings, transit centers, bus stops, shelters, parking areas, and assigned infrastructure. Oversee state...

POSITION SUMMARY   The Marketing Analyst supports the Marketing & Communications team by turning data, research, and business needs into actionable insights that help Cincinnati Metro better serve its riders and community.   This role combines analytical thinking with strong communication skills. The Marketing Analyst will evaluate marketing performance, rider and customer data, communications initiatives, and operational information to identify trends, measure results, and support informed decision-making. The ideal candidate is comfortable working with data while also understanding the importance of clear, accessible communication in a public-service environment.   ESSENTIAL FUNCTIONS Analyze marketing, communications, customer, and ridership data to identify trends, opportunities, and areas for improvement. Develop and maintain dashboards, reports, and performance metrics for Marketing & Communications leadership. Measure the...