NFI Industries

Overview: The Customer Account Manager is responsible for driving both the strategic growth and operational excellence of existing brokerage customers. This role combines commercial account management and shipper experience oversight, ensuring high levels of customer satisfaction, account growth, and operational performance. This position reports to Sr Shipper account managers, Operations manager or Director of operations. Responsibilities: Develop and manage strong, multi-level shipper relationships (3x3 coverage) to ensure long-term retention and account expansion. Drive organic revenue growth by identifying opportunities to increase volume, margin, and service adoption across FTL, LTL, and Intermodal modes. Deliver a high-level operational performance in alignment with customer KPIs, SLAs, and service expectations. Create and maintain account-specific business plans outlining goals, risks, and opportunities; present insights and pipeline updates to branch leadership....

Overview: The Inventory Control Clerk is responsible for maintaining accurate records of inventory. This position reports to the Inventory Control Manager.   Weekend 1st Shift Available  Friday - Sunday 6:00AM-6:00PM Responsibilities: Maintains and updates inventory records Creates efficient and accurate inventory management procedures Performs all daily activities necessary to maintain effective inventory management procedures Reconciles inventories to book records and make adjustments when necessary Coordinates the annual physical inventory procedures Recommends programs to improve the management of inventory Plans and implements a recoup program to ensure all damaged/defective product is accounted for and properly handled by either dumping, salvaging or returning to stock Maintains records to accurately track recouped product and return saleable product to stock Supervises the inventory quality and accuracy assurance programs, including weekly and...

Overview: NFI is a leading, family-owned, fully integrated third-party supply chain solutions provider.  Serving customers around the world, across a variety of industries, NFI is dedicated to providing customized, engineered solutions that propel a business to succeed. Privately-held by the Brown family since its inception in 1932, NFI generates more than $3.9 billion in annual revenue and employs more than 17,000 associates. NFI operates over 75 million square feet of warehouse and distribution space, and its company-owned fleet consists of over 5,000 tractors and 14,500 trailers.   Job Summary   Reporting to the Vice President of Sales, the Director of Sales – Warehousing and Distribution is responsible for developing and maintaining business relationships with customers and prospects by exploring opportunities focused on warehousing and distribution solutions – including public/shared, labor only and dedicated arrangements - in addition to selling NFI’s full...

Overview: NFI is a leading, family-owned, fully integrated third-party supply chain solutions provider.  Serving customers around the world, across a variety of industries, NFI is dedicated to providing customized, engineered solutions that propel a business to succeed. Privately-held by the Brown family since its inception in 1932, NFI generates more than $3.8 billion in annual revenue and employs more than 18,000 associates. NFI operates over 75 million square feet of warehouse and distribution space, and its company-owned fleet consists of over 5,100 tractors and 14,000 trailers.     Job Summary    Reporting to the Senior Vice President of Sales, the RVP of Sales-Distribution is responsible for developing and maintaining business relationships with customers and prospects by exploring opportunities focused on warehousing and distribution solutions.    Primary responsibilities are to lead a North American-based sales team and deliver against established sales goals...

Overview: The Carrier Development Specialist is responsible for leading the carrier lifecycle for NFI’s Brokerage division, including sourcing, onboarding, negotiating, and managing strategic carrier partnerships to achieve operational, service, and profitability goals. This position exercises independent judgment and discretion in evaluating, selecting, and developing carriers, making commercial and operational decisions that directly impact network capacity, cost management, and customer service delivery. The role reports to the Capacity Manager or Director of Capacity. Responsibilities: Carrier Development Exercise independent judgment in researching, analyzing, and selecting carrier partners aligned with NFI’s procurement standards and strategic objectives. Approve and onboard carriers, ensuring compliance with NFI’s qualification and risk requirements, with authority to manage, and offboard carriers that do not meet standards. Develop & maintain a pipeline of...

Overview: The Customer Account Manager is responsible for driving both the strategic growth and operational excellence of existing brokerage customers. This role combines commercial account management and shipper experience oversight, ensuring high levels of customer satisfaction, account growth, and operational performance. This position reports to Sr Shipper account managers, Operations manager or Director of operations. Responsibilities: Develop and manage strong, multi-level shipper relationships (3x3 coverage) to ensure long-term retention and account expansion. Drive organic revenue growth by identifying opportunities to increase volume, margin, and service adoption across FTL, LTL, and Intermodal modes. Deliver a high-level operational performance in alignment with customer KPIs, SLAs, and service expectations. Create and maintain account-specific business plans outlining goals, risks, and opportunities; present insights and pipeline updates to branch leadership....

Overview: The primary responsibility of the Vendor Service Clerk is to aid the Vendor Services Team by processing common and or systemic repairs. This position reports to Vendor Services Manager. Responsibilities: Responsible for addressing all incoming emails for the assigned Vendor Services Team. Opens Repair Orders to start repair process. Assigns Purchase Order numbers for high volume and low cost repairs. Email and Phone duties include answering vendor requests and repair follow up. Works with Operations to handle all repairs in a timely manner. Follow up on repairs in process. Receives invoices and PM sheets and attaches to the R.O. Other duties as assigned. Qualifications: High School Degree or GED required Excel, Word Knowledge Computer Data Entry Skills Limited Mechanical Aptitude Knowledge of VMRS is a Plus We are excited to share the base hourly rate for this position is $18.27  - $30.00/HOUR.  NFI takes into consideration applicants'...

Overview: The Level II Technician performs all aspects of MHE planned and unplanned maintenance service on LP or electric equipment. Individual must be an expert in one of the two (LP or electrical) and self-sufficient on all repairs associated to this equipment.   This position requires knowledge of mechanics, hand tools, and basic automotive experience. Must have computer experience, good communication skills and good customer service skills. This position will report to a lead tech or manager level and support level 3 techs. Responsibilities: Responsible for forklift (LP and electrical) Preventative Maintenance services Fluid change, engine oil, transmission fluid, differential gear lube and hydraulic fluid. Filter replacements, Air filter, oil filter, fuel filter and ATF filter. Perform Tune Up’s- adjust valves and replace spark plug and spark plug wires. Brake / riser adjustments Inspect and repack wheel bearings Inspect and water forklift batteries on a...

Overview: The Carrier Development Specialist is responsible for developing the carrier base for NFI’s third-party or fourth-party transportation services and for overseeing the provision of alternative transportation options for NFI’s Domestic Transportation Services. This role reports to a Lead or Manager of Carrier Capacity. Responsibilities: Researches and analyzes the suitability of carriers, in order to identify and secure carrier partners and capacity in specific market areas. Understand the requirements associated with the parameters for an acceptable carrier within NFI’s standard carrier qualifications and use his discretion in analyzing whether such requirements are met by carriers. Develop a carrier base to strategically work on incoming RFP’s and transactional business sourced via brokerage. Monitor market requirements by lane and capacity demand vs. supply in order to maximize efficiency and smooth network operation. Work with logistics brokerage to...

Overview: The Cycle Counter position is responsible for continuous cycle counts of inventory in a timely manner while on feet. The Cycle Counter researches for all data available to resolve discrepancies and adheres to proper inventory control and procedures. Responsibilities: Perform physical inventory count and compare results with system data Research discrepancies between physical and system count Communicate cycle count finding to those responsible for inventory Adheres to the cycle counting procedures and guidelines Maintains inventory count records and data files Investigates origin of discrepancies Other duties as assigned Qualifications: At least 2 year experience in similar position Must have experience operating a forklift Computer applications experience using MS Office Excellent oral and written communications skills Excellent analytical and mathematical skills Excellent customer service skills Able to work independently High school education or...

Overview: The Allocator reports to the Inventory Supervisor with a dotted line to the shift supervisor. The Allocator is responsible for allocating work to the crew, directing truck drivers to docks and various locations on the facility premises. Allocated matches loads to the proper trucks, communicates with the shift departing and the shift arriving. The Allocator must be able to communicate effectively with customer service and all internal and external customers. Responsibilities: Exhibit exceptional organizational skills. Be proficient in Microsoft Office applications. Exhibit the willingness to learn new processes. Knowledge of e-mail processes. Ability to work with minimal supervision. Ability to multi task. Must be able to troubleshoot and maintain composure under pressure. Ability to communicate well with others and maintain a good disposition. Manage resources and meet deadlines. Structure work load so it flows smoothly throughout shift. Ability to follow...

Overview: The Warehouse Operations Lead has general responsibility to assist in coordinating and supervising all warehouse activities on a daily basis. Under the direction of the Operations Supervisor, this position is responsible for directing work assignments in a manner consistent with company service and cost objectives.   1st Shift Available  Monday to Thursday 6:00AM-4:30PM Responsibilities: Work closely with shift leadership to accomplish shift goals Oversees and coordinates warehouse processes such as receiving, put away, picking, and loading of products. Directs work assignments to employees Provide daily hands-on support in Material Handling and Forklift responsibilities Drives compliance with safety, quality, and productivity goals in support of warehouse leadership team objectives Brainstorms and suggests new ideas on how to improve processes to supervisor Communicates professionally, both orally and written, to internal and external partners...

Overview: As a strategic partner to business leaders, the Human Resources Business Partner (HRBP) drives the alignment of people strategies with business objectives. Working across multiple sites, states/provinces and/or departments, this role serves as a key advisor and advocate for fostering a high-performing, engaged, and inclusive workforce. The HRBP may report to a Human Resources Regional Manager or Director of HR Operations. The HRBP thrives on building relationships, understanding business goals, and executing HR solutions that deliver results. From coaching managers on performance and talent development to leading initiatives that elevate employee retention and engagement, the HRBP is an integral player in navigating organizational change, ensuring compliance, and enhancing the employee experience. This role uniquely blends people analytics with hands-on HR expertise to support the full employee lifecycle while influencing a positive workplace culture. As a key...

Overview: The Material Handler is responsible for manually or by hand truck moving materials, supplies, and finished goods to designated places in the facility or onto trucks. Position typically reports to the Warehouse Supervisor or Lead. Responsibilities: Manually or using hand truck performs various material handling duties in the facility. Manually loads finished product on pallet or hand truck. Stacks skids or pallets in designated areas. Provides cleaning services, as necessary, including sweeping floors, cleaning offices and removal of trash in proper containers or designated areas. Performs other related tasks to keep the work area safe, clean and organized. Qualifications: High School Diploma/GED preferred. Must be able to stand/walk for up to 10-12 hours. Must be able to lift and/or pull 50 lbs without restriction. Regular bending, lifting, stretching and reaching both below the waist and above the head. Walking in the distribution center and...

Overview: The purpose of the Assistant General Manager role is to relieve a high potential Operations Manager from their day-to-day responsibilities so they can dedicate their time to shadowing and learning how to become an effective General Manager. The time in this training role will last approximately nine to fifteen months, depending on the individual. The Assistant General Manager will be assigned to a Tier One Customer site or a larger site with multiple customers. Responsibilities: Operations Management Learns how a General Manager leads Managers/Supervisors to ensure operational procedures for executing activities for incoming and outgoing shipments, handling and disposition of products, and keeping the highest standards of inventory accuracy are in place.Observes and becomes an active participant in developing and managing a comprehensive strategy for the facility by shaping requirements, assessing deliverables and utilizing resources to help eliminate process...

Overview: The  Equipment Trainer  effectively trains and certifies employees into qualified equipment operators. The Trainer position handles all trainings, testing (both written and physical) in the warehouse. This position requires and extreme safety awareness, understanding the PKMS, WMS system as it relates to all operational task, and requires a commitment for accuracy. Responsibilities: Must successfully complete and pass the equipment trainer/turret operator training course written exam and hands on evaluation. Turret, Reach, Dock Truck, Electric Pallet Jack certification required Ensure the safe handling of equipment at all times Follow all operating guidelines and safety expectations as they relate to the handling of all equipment. Ensure the placement of all pallets within the racking does not impede the required 6”flue space Maintain the minimum KPI standards PPH pallet per hours productivity for the position after a reasonable training time expires Completes...

Overview: The Transportation Manager effectively manages the dedicated fleet operations and has full P&L responsibility. In addition, they will exceed customer expectations and develop additional business opportunities for NFI. The Transportation Manager is the person ultimately responsible for that operation. Responsibilities: Operations Management Manages day-to-day operations of facilities and subordinate staff including supervisors, coordinators, clerks, spotters, and drivers. Accountable for interaction with the customer on an ongoing basis regarding customer reviews and continuous improvement Develops and manages a comprehensive strategy for the project by shaping requirements, assessing deliverables and utilizing resources to help eliminate process problems. Plans long-term labor needs based on sales, forecasts and historical data Develops a strategic plan to ensure the efficient and cost effective operation and utilization of the equipment and personnel. Oversees...

Overview: The Forklift Operator II is responsible for operating material handling equipment for the purpose of moving, locating, relocating, stacking and counting merchandise. The Operator is accountable for the safe and efficient operation of the forklift and may also be required to perform order filler or order checker duties in addition to his or her own. This position is responsible for operating multiple types of forklift equipment and ability to operate within a rack warehouse environment. Forklift operator needs to be able to operate sit-down/standup, clamp, cherry and reach equipment. Forklift certification required on at least 3 pieces of equipment. Must operate as their scope of work fifty percent or more of their time on these types of equipment. Responsibilities: Stacks and stores merchandise in designated areas using a sit-down/standup, clamp, cherry and/or reach equipment. 50% of their service time in the business. Unloads inbound shipments safely and moves...

Overview: The Warehouse Operations Supervisor is responsible for the efficient day-to-day operation of the warehouse with particular emphasis on supervising warehouse personnel and achieving daily production goals.   Weekend 2nd shift available  Saturday - Monday 6:00PM-6:00AM  Responsibilities: Operations Management Develops and implements shipping and receiving work schedules and assignments to assure effective and efficient operations to meet goalsProvides direct supervision to warehouse personnel matching skill and background of personnel to work required.Supervises all inbound and outbound shipments to ensure they are correct and carried out in a timely fashionEnsures that equipment is utilized in the most efficient manner Coordinates the maintenance of equipment with managementReviews the daily work objective and determines productivity requirements to produce during the shift to meet the overall building objectivesPartners with other leaders to balance labor...

Overview: The Warehouse Operations Lead has general responsibility to assist in coordinating and supervising all warehouse activities on a daily basis. Under the direction of the Operations Supervisor, this position is responsible for directing work assignments in a manner consistent with company service and cost objectives.   Available shift: 2nd Responsibilities: Work closely with shift leadership to accomplish shift goals Oversees and coordinates warehouse processes such as receiving, put away, picking, and loading of products. Directs work assignments to employees Provide daily hands-on support in Material Handling and Forklift responsibilities Drives compliance with safety, quality, and productivity goals in support of warehouse leadership team objectives Brainstorms and suggests new ideas on how to improve processes to supervisor Communicates professionally, both orally and written, to internal and external partners Communicate problems, concerns, and ideas...