Covenant HealthCare

Overview: The Operating Room Registered Nurse uses the nursing process, develops a plan of nursing care and then coordinates and delivers care to patients undergoing operative procedures. Operating nurses have the requisite skills and knowledge to assess, diagnose, plan, intervene, and evaluate the outcomes of interventions. The Operating RN addresses the physiological, psychological, sociocultural, and spiritual responses of surgical patients. The RN is concerned with the patients safety as well as physiological and behavioral responses throughout the surgical experience. The RN is responsible for determining the education and competency level of assistive personnel to whom they are delegating. This individual works under the supervision of the Manager/Coordinator. The RN must possess excellent computer and organizational skills. The RN is responsible and accountable for assisting the patient to move as rapidly, uneventfully, safely, and effectively as possible through their...

Overview: The  Radiology Advanced Practice Provider (Radiology APP) is a licensed NP or PA-C employed     in Fluoroscopic and Interventional Radiology (IR) will be trained and expected to perform a combination of various gastrointestinal and genitourinary fluoroscopy studies, diagnostic and therapeutic arthrograms, lumbar punctures, myelograms, CT guided bone marrow biopsies, nuclear medicine injections, paracentesis and thoracentesis procedures, chest tubes, central lines/ports and Aspira drains. Additional training will be required for the    Radiology APP  r to perform pediatric fluoroscopy.  The Radiology APP will provide IR directed patient care including pre/post procedural evaluation and consultation The  Radiology APP   demonstrates excellent customer service performance in that his/her attitude and actions are at all times consistent with the standards contained in the Vision, Mission and Values of Covenant HealthCare and the commitment to Extraordinary Care for...

Overview: The Imaging Transport Associate will transport patients to and from dedicated locations within the hospital and help maintain a cohesive workflow in the department. Under general supervision and/or detailed instruction, assists the technologists in preparing patients and examination rooms for diagnostic imaging procedures, and is involved in continual patient contact, performing basic patient care duties. The Imaging Transport Associate demonstrates excellent customer service performance in that their attitude and actions are at all times consistent with the standards contained in the Vision, Mission and Values of Covenant HealthCare and the commitment to Extraordinary Care for Every Generation.   Responsibilities: Escorts patients to and from waiting rooms to respective departments. Provides appropriate gowning instructions. Answers basic questions about exam. Transports patients between Imaging and Diagnostic Services Department and other departments and...

Overview: The Phlebotomist demonstrates excellent customer service performance in that his/her attitude and actions are at all times consistent with the standards contained in the Vision, Mission and Values of Covenant and the commitment to provide Extraordinary Care for every Generation.   This individual has the documented training appropriate for the testing performed prior to analyzing patient specimens. Testing includes test authorized by the Laboratory Medical Director. The training insures the skills required for proper specimen collection, handling, processing and transporting. The skills required are limited laboratory testing, proper instrument use, performing preventative maintenance and quality control policies under the supervision of the Coordinator/Manager. Responsibilities: Demonstrates excellent customer service. Contributes to organization success targets for patient satisfaction and net operating margin. Demonstrates a positive attitude in the workplace...

Overview: The Pharmacy Medication History Technician demonstrates excellent customer service performance in that his/her attitude and actions are at all times consistent with the standards contained in the Vision, Mission, and Values of Covenant Healthcare and the commitment to Extraordinary Care for Every Generation. Provides technical assistance in the documentation and clarification of medication and allergy histories for patients admitted to the hospital. This information will be used by the physicians and other health care providers to determine treatment plans and will provide the basis for medication reconciliation of orders during and following the hospital stay. The Pharmacy Medication History Technician must communicate effectively and courteously with patients and health care providers, using interview skills, listening techniques, medication knowledge, and available resources to develop a complete and accurate electronic list of medications and allergies for each...

Overview: The role of the Registered Nurse includes leadership, direction and feedback to care team members, assessment, collaboration and coordination regarding plan of care, patient and family education, pain management, patient safety, and planning for patient discharge. This position will assist the patient to move safely and effectively through their hospital stay. The Registered Nurse demonstrates excellent customer service performance in that his/her attitude and actions are at all times consistent with the standards contained in the Vision, Mission and Values of Covenant HealthCare and the commitment to Extraordinary Care for Every Generation. Responsibilities: Supports the organizations patient flow efforts through compliance to unit and Patient Services policies Remains flexible in cooperation with 24-hour staffing patterns and scheduling needs for provision of care in all inpatient units. Communicates with patients and families in a professional, therapeutic, and...

Overview: The role of the Registered Nurse includes leadership, direction and feedback to care team members, assessment, collaboration and coordination regarding plan of care, patient and family education, pain management, patient safety, and planning for patient discharge. This position will assist the patient to move safely and effectively through their hospital stay. Demonstrates excellent customer service performance in that his/her attitude and actions are at all times consistent with the standards contained in the Vision, Mission and Values of Covenant HealthCare and the commitment to Extraordinary Care for Every Generation. Responsibilities: Supports the organizations patient flow efforts through compliance to unit and Patient Services policies. Remains flexible in cooperation with 24-hour staffing patterns and scheduling needs for provision of care in all inpatient units. Communicates with patients and families in a professional, therapeutic, and courteous manner....

Overview: The Nurse Practitioner (NP) is responsible, accountable and has the authority for patient and financial outcomes that result from the quality of care within an assigned patient population. Primary area of responsibility is the trauma population. Integrating excellent communication skills, leadership, decision-making abilities, and advanced knowledge and clinical skills. The NP continuously strives for improvements in the delivery and outcomes of patient care. The NP will be responsible for collecting, analyzing and reporting clinical data elements for MTQIP eligible cases as required for participation in the Michigan Trauma Quality Improvement Program (MTQIP), a Blue Cross Blue Shield/Blue Care Network of Michigan-funded Collaborative Qualtiy Initiative (CQI). The NP�s chief responsibility is to work collaboratively with the trauma program registry staff, clinical staff and the Trauma Program Manager (TPM), and Trauma Medical Director (TMD) to collect, analyze and submit...

Overview: The Clerical Medical Assistant provides administrative support to physicians and advanced care practitioners (APPs), other healthcare professionals and patients. Primary administrative duties include verifying patient insurance coverage, answering telephones, scheduling appointments and collecting co-payments upon completion of patients visit while adhering to confidentiality standards when working with patients. Demonstrates excellent customer service performance in that his/her attitude and actions are at all times consistent with the standards contained in the Vision, Mission and Values of Covenant HealthCare and the commitment to Extraordinary Care for Every Generation. Responsibilities: Verify patient demographics and insurance information. Maintain an accurate schedule for all physicians and APPs. Collect co-payments and other applicable fees. Responsible for accuracy, discrepancies and reconciliation of patient fees (cash, checks) received. Answer and...

Overview: The Clinical Manager of the Utilization Management (UM) Department oversees the daily operations of the UM team. This position manages the Utilization Review Staff and ensures compliance with regulatory requirements related to the appropriateness and medical necessity of care provided. The Manager provides input to the Director of Revenue Cycle regarding daily strategic decisions that affect the UM department. This role maintains a commitment to excellent customer service consistent with the Vision, Mission, and Values of Covenant HealthCare and the commitment to Extraordinary Care for Every Generation. Responsibilities: Serves as the immediate manager for Utilization Review staff. Responsible for daily operational management, supervision of staff, budget preparation and monitoring, and other management duties. Accountable for strategic planning, implementation, evaluation, and revision of systems that support UM department and organizational goals. Maintains...

Overview: The Health Information Management Coding Specialist Outpatient provides timely and accurate clinical and administration data to ensure optimal reimbursement for facility outpatient, ambulatory surgery, observation, recurring accounts to support the facility coding needs. This may include coverage on some Rehab or Skilled Care accounts. Primary patient contact is only social.   Demonstrates excellent customer service performance in that his/her attitude and actions are at all times consistent with the standards contained in the Vision, Mission and Values of Covenant HealthCare and the commitment to providing Extraordinary Care for Every Generation. Responsibilities: Contributes to organization success targets for patient satisfaction. F ormulates and uses effective working relationships with all members of the HIM department, physicians, external customers, patients, and other department staff members. A dhere to coding rules for outpatient coding, APC...

Overview: The Lead Inpatient Phlebotomist demonstrates excellent customer service performance in that his/her attitude and actions are at all times consistent with the standards contained in the Vision, Mission and Values of Covenant and the commitment to Extraordinary Care for Every Generation. � This individual has the documented training appropriate for the pre-analytical phase of patient testing and limited waived laboratory testing. The training insures the skills required for proper specimen collection, handling, processing, and transport. Training and competency are documented for limited laboratory testing, proper instrument use, and performance of preventative maintenance and quality control policies under the supervision of the Manager or Certified Medical Technologist. The Laboratory Medical Director authorizes performance of waived analytical procedures. The Lead Inpatient Phlebotomist will additionally monitor and adjust staffing as needed in the absence of...

Overview: As a member of the Resource Team, it is expected that the RN will strive to achieve the highest standards of excellence every day, demonstrating: •Exemplary Covenant Values •Outstanding Clinical Skills •Amazing Flexibility   The role of the Registered Nurse includes leadership, direction and feedback to care team members, assessment, collaboration and coordination regarding plan of care, patient and family education, pain management, patient safety, and planning for patient discharge. This person will assist the patient to move safely and effectively through their hospital stay. The Registered Nurse demonstrates excellent customer service. He/She upholds the standards contained in the Vision, Mission and Values of Covenant, and commits to Extraordinary Care for Every Generation. Responsibilities:   Supports the organizations patient flow efforts through compliance to unit and Patient Services policies. Remains flexible in cooperation with 24-hour staffing...

Overview: The Graduate Nurse is responsible and accountable for assisting the patient to move safely and effectively through the hospitalization. The primary Graduate Nurse responsibilities include leadership, direction and feedback to care team members; assessment, collaboration and coordination regarding plan of care; patient and family education; pain management; patient safety; and planning for patient discharge under the direct supervision of a Registered Nurse mentor.  Performs other duties as assigned. The Graduate Nurse is a temporary status pending Registered Nurse licensure and successful completion of the Michigan Registered Nurse Board examination within 45 days of hire for external candidates or GN status change for internal hires. Retention following failure of the State Boards will be at the Manager’s discretion. A failed RN Board exam must be repeated no later than two weeks following the 45 day waiting period. Demonstrates excellent customer service performance...

Overview: The Clerical Clinical Medical Assistant will function in both roles of providing clinical and administrative support to Providers, other healthcare professionals and patients. The role will require flexibility, adaptability, and the ability to perform multiple duties and multiple office locations within the same shift. Primary clinical duties include completing vital screenings, recording patients’ personal information and medical history and primary administrative duties include verifying patient insurance coverage, answering telephones, scheduling appointments and collecting co-payments upon completion of patients visit while adhering to confidentiality standards when working with patients. Demonstrates excellent customer service performance in that his/her attitude and actions are at all times consistent with the standards contained in the Vision, Mission and Values of Covenant HealthCare and the commitment to Extraordinary Care for Every Generation....

Overview: The role of the Registered Nurse includes leadership, direction and feedback to care team members, assessment, collaboration and coordination regarding plan of care, patient and family education, pain management, patient safety, and planning for patient discharge. This position will assist the patient to move safely and effectively through their hospital stay. Demonstrates excellent customer service performance in that his/her attitude and actions are at all times consistent with the standards contained in the Vision, Mission and Values of Covenant HealthCare and the commitment to Extraordinary Care for Every Generation. Responsibilities: Supports the organizations patient flow efforts through compliance to unit and Patient Services policies. Remains flexible in cooperation with 24-hour staffing patterns and scheduling needs for provision of care in all inpatient units. Communicates with patients and families in a professional, therapeutic, and courteous manner. Has...

Overview: The role of the Registered Nurse includes leadership, direction and feedback to care team members, assessment, collaboration and coordination regarding plan of care, patient and family education, pain management, patient safety, and planning for patient discharge. This position will assist the patient to move safely and effectively through their hospital stay. Demonstrates excellent customer service performance in that his/her attitude and actions are at all times consistent with the standards contained in the Vision, Mission and Values of Covenant HealthCare and the commitment to Extraordinary Care for Every Generation. Responsibilities: Supports the organizations patient flow efforts through compliance to unit and Patient Services policies. Remains flexible in cooperation with 24-hour staffing patterns and scheduling needs for provision of care in all inpatient units. Communicates with patients and families in a professional, therapeutic, and courteous manner....

Overview: The Health Information Management Support Associate provides clerical duties to facilitate the flow of health information (medical record processing) for all patients. This individual is responsible for assuring the confidentiality, accuracy and timeliness of all health information encountered. Primary patient contact is only social. Demonstrates excellent customer service performance in that his/her attitude and actions are at all times consistent with the standards contained in the Vision, Mission, and Values of Covenant and the commitment Extraordinary Care for Every Generation. Responsibilities: Demonstrates excellent customer service Assure all communications via telephone, email, or in person are timely, tactful, effective, positive, and professional. When needed educating customers in what assistance that we may provide. Demonstrates effective communication methods and skills, both verbally and in writing. Formulates and uses effective working relationships with...

Overview: The Special Procedures Technologist demonstrates excellent customer service performance in that his/her attitude and actions are at all times consistent with the standards contained in the Vision, Mission and Values of Covenant HealthCare and the commitment to Extraordinary Care for Every Generation. This individual assists physicians in a variety of diagnostic and invasive procedures in the Interventional Radiology Lab specializing in the care of patients undergoing such exams as peripheral angiography, stent placement, PTA, cerebral angiography, embolizations, tube placements, and thrombolytic therapies. Responsibilities: Prepares and positions patient for procedures, providing instructions to obtain desired results, gain cooperation, and minimize anxiety.   Selects proper technical factors and operates and positions all digital imaging equipment and accessories. P repares and operates pressure injector per department protocol for administration of contrast media....

Overview: This individual is responsible for receptionist duties, responding to telephone inquiries, using the Radiology Information System (RIS) for data query and entry. A primary aspect of this role includes positive relations with patients, guests, physicians, co-workers and other departments.   The Clerical Associate demonstrates excellent customer service performance in that his/her attitude and actions are at all times consistent with the standards contained in the Vision, Mission and Values of Covenant and the commitment to Extraordinary Care for Every Generation. Responsibilities: Uses excellent customer service skills to greet and service patients Moves outpatients through the registration/ordering process in a timely, professional manner Assists patients in the completion of hospital forms Prepares orders for the technical staff Maintains paperwork/documentation per established protocols Explains examination preparations for tests done in the Imaging and...