PhoenixTeam

The AWS Infrastructure Engineer supports the Operations workstream of a large federal client's technology operations, maintenance, and enhancement program, providing infrastructure architecture and automation support. This is an architect-level role: the engineer designs the AWS infrastructure-as-code approach and CI/CD automation that the delivery team executes, rather than performing day-to-day, hands-on-keyboard configuration. Working alongside the Solutioning Architect, DevOps Engineers, and Systems Engineers, this person architects the AWS account structure, instance provisioning, and network connectivity needed to stand up RHEL 8 servers across multiple non-production and production environments, and defines the Infrastructure-as-Code (Terraform, AWS CloudFormation) templates and standards used to build and repeat that migration across each environment tier. The role also owns the architecture for automating the CI/CD pipeline that builds, tests, and promotes...

PhoenixTeam is a remote-first organization seeking a versatile, high-impact AI Value Engineer to join our AI services team. This is not a narrow role — it’s designed for someone who thrives in ambiguity and can move seamlessly between client delivery, rapid experimentation, hands-on education, and internal capability building. The AI Value Engineer will lead the application of generative AI to real-world challenges, particularly in complex, regulated environments, working closely with mortgage industry clients. This role calls for a proactive self-starter who can turn insight into action, operate independently, and lead engagements, experiments, and learning efforts with minimal oversight. Mortgage industry experience is preferred; candidates without it should be prepared to ramp up on the domain quickly. Key Responsibilities Lead client engagements to scope, prototype, and deliver GenAI-powered workflows. Translate business and operational pain points into...

   PhoenixTeam is hiring a Salesforce architect to design, build, and maintain Salesforce Data Cloud (now Data 360) and Agentforce solutions for commercial customers. The work combines data ingestion, harmonization, identity resolution, and calculated insights with agent design, grounding, secure actions, and integrations. This is a hands-on architecture role. You will make technical design decisions, work directly with the platform, and stay involved through testing, deployment, and production troubleshooting. The goal is to give agents access to the right information and control what they can do with it. You will work with Salesforce administrators and developers, data engineers, product owners, and business stakeholders. The role owns technical architecture and implementation, not the product roadmap. Key Functions Architect, implement, and maintain Data Cloud (Data 360) integrations and data flows from Salesforce and external sources, including data streams,...

The Senior Technical Writer supports projects that produce requirements documentation, solution design documentation, and operating model documentation for technical programs. This role is responsible for translating complex technical decisions — including architecture and system diagrams — into clear, well-organized, and accurate documentation.  The Senior Technical Writer works as part of a team to draft, format, and assemble documentation deliverables, maintain version control of documentation, and ensure consistency and quality across artifacts. This role goes beyond editing or transcription: the Senior Technical Writer must be able to read and understand architecture and technical diagrams well enough to update existing diagrams and produce new ones using standard diagramming conventions.  Success in this role requires strong technical acumen, excellent written communication skills, and the ability to work closely with technical stakeholders to accurately capture...

The Generative AI Trainer teaches PhoenixTeam employees and client teams to use generative AI tools safely, confidently, and effectively in their day-to-day work. Reporting to the Managing Director, Chief AI Engineer, this individual contributor designs and facilitates practical workshops, coaches learners through realistic business tasks, and creates reusable training materials that make learning stick. This is a people-training role—not AI model training, data annotation, output rating, or production AI engineering. The trainer combines strong live facilitation and curriculum development with practical fluency in ChatGPT, Claude, Microsoft Copilot, or comparable tools, then improves instruction through learner feedback and available adoption evidence. Key Functions Design and deliver engaging live and virtual generative AI workshops for employees and client staff across functions, experience levels, and practical work scenarios. Develop reusable curricula, slide...

The AWS DevSecOps Engineer builds, secures, and operates the AWS environments and automated delivery pipelines that PhoenixTeam uses for internal and client applications. This is a hands-on production engineering role spanning infrastructure as code, container deployment, CI/CD, security controls integrated into releases, reliability, and incident recovery. The engineer uses shared Platform patterns to make deployment repeatable rather than relying on one-off application setups. Agentic orchestration is a primary delivery approach: the engineer designs, supervises, and verifies AI-assisted workflows for testing, hardening, containerization, infrastructure provisioning, and deployment. Success depends on independent AWS, DevSecOps, and security judgment—especially when generated scripts or configurations are wrong. The goal is to improve speed and reliability from prototype through production without bypassing security reviews or release controls. Key Functions Build...

We are hiring a Product Manager for the modernization of the VA Loan Guaranty (LGY) technology portfolio. The job is translation under pressure: statute, policy, and a sprawling stakeholder ecosystem on one side, a backlog that ships to production every 30 days on the other, while a 20-year-old legacy platform keeps running until the modern one replaces it. If you can hold the Veteran, the lender, and the regulation in your head at the same time, keep reading.  The Opportunity Most product roles let you invent demand. This one hands you something rarer: a product whose demand is guaranteed by law, which means every ounce of product discipline goes into making the experience better instead of making the funnel bigger.  The LGY portfolio spans the loan guaranty lifecycle: origination-adjacent workflows, servicing oversight and loss mitigation, claims, housing grants, and analytics. The modern platform is Salesforce-centered and configuration-first, supplemented by...

The AI Quality Engineer supports a federal customer by helping design and implement AI-enabled solutions, developing and integrating AI capabilities, and ensuring that skills, agents, and AI-generated prototypes meet quality, security, and compliance standards as they move toward production. This work supports broader modernization goals, including automating and streamlining servicing operations, reducing manual processing, improving data quality, aligning with the customer’s modernization standards, and establishing a roadmap toward the eventual retirement of legacy platforms. Success requires a bachelor’s degree (or equivalent experience), demonstrated experience in software quality assurance and test engineering, hands-on experience validating AI-generated code and prototypes, familiarity with CI/CD pipelines and quality gates, strong analytical skills, and excellent written and verbal communication. Key Functions Design and implement AI-enabled solutions for...

The Business Analyst translates business needs into clear, deliverable requirements that support Veterans and stakeholders. The role develops user stories and breaks down requirements into actionable functionality; analyzes data requirements, business rules, and end-to-end data flows from source to screen; and maintains documentation supporting new feature development. The analyst contributes to product design, specifications, and development, produces high-quality deliverables with guidance from a team lead, reviews solution options, and builds strong, collaborative relationships. Success requires 5 years of relevant experience with a bachelor’s degree (or equivalent experience), excellent written and verbal communication, strong attention to detail and problem-solving, the ability to shift priorities, leadership in ambiguous situations, and proficiency with the Microsoft Suite.  Key Functions Develop an understanding of technology products to meet the customer's...

The Engineering Manager is the dedicated people leader for engineers within PhoenixTeam's Chief Technology Office, initially managing seven direct reports. Reporting to the Managing Director, Chief AI Engineer, this role owns the human side of engineering: regular coaching, performance, hiring and onboarding, career development, retention, and staffing engineers effectively across internal work and client engagements. PhoenixTeam separates engineering people leadership from technical-domain ownership. Architecture, engineering standards, implementation decisions, delivery execution, and technical-debt prioritization remain with the appropriate technical and domain leaders. This manager owns staffing and people operations within agreed policies and headcount, and works with the Managing Director to align on compensation and career progression before carrying decisions through. Deep AI expertise or hands-on coding is not a requirement; strong engineering-management judgment...

PhoenixTeam is hiring three Senior Software Engineers to build and support production software for the Department of Veterans Affairs (VA). The work includes services, tools, and integrations, primarily in Python, with AI coding agents such as Claude Code serving as the primary implementation method. This role requires an established software engineering background and the ability to work independently of AI tools when necessary. Engineers must be able to understand unfamiliar codebases, make architectural decisions, troubleshoot failures, and reason about performance, concurrency, and system behavior. Coding agents accelerate implementation, but the engineer remains responsible for the quality and reliability of the software delivered. The Senior Software Engineer directs and verifies agent-driven development, corrects errors in generated code, and improves the workflows used to complete recurring engineering tasks. The position works closely with the Chief AI Engineer,...

Description: The AWS Windows Infrastructure Automation Engineer automates the configuration, hardening, and deployment of a federal client's Windows Server infrastructure, hosted in a FedRAMP-authorized AWS GovCloud environment, in support of the upgrade from Windows Server 2016 to Windows Server 2019 or 2025. Working under the technical direction of the Windows Architect, the role turns upgrade designs and security baselines into automated, repeatable configurations so every server is built and maintained consistently across environment tiers. Key Functions Automate Windows Server configuration, build, and deployment using configuration management tools (e.g., Ansible, PowerShell) and PowerShell scripting. Update existing Windows Server 2016 configuration baselines to Windows Server 2019/2025 standards and correct configuration drift. Build and maintain hardened Windows AMIs and automate EC2 provisioning for upgraded servers. Automate OS hardening and compliance...

PhoenixTeam is hiring a Director of DevSecOps & Platform Engineering to lead a total team of 30+ personnel across the Department of Veterans Affairs (VA) Loan Guaranty (LGY) DSO 2.0 program. The position is accountable for staffing, budgets, delivery performance, and the reliability and security of the program’s engineering platforms and production services. The work spans multiple applications and workstreams, including legacy systems that must remain operational as capabilities move to a Salesforce-centered platform supported by serverless services in a government cloud. Production systems operate 24/7, with releases at least monthly. This position requires established senior management experience supported by substantial DevSecOps and platform engineering expertise. The Director works directly with federal customers and PhoenixTeam leadership and remains involved in architecture reviews, major incidents, and technical decisions. Technical project leadership or...

Description:    The Senior Java Developer is the application-side Java subject matter expert for modernizing a federal client's mission-critical Java web applications. Partnering with the DevOps Architect, who owns the platform, the role owns the application impact of each change across analysis, solutioning, and implementation of the Java 8 to Java 17 upgrade and its dependent technologies, as well as directory authentication across multiple Active Directory domain controllers. Key Functions Work closely      with the DevOps Architect to analyze the Java 8 to Java 17 upgrade from      the application perspective, including dependencies on Oracle WebLogic      Server, Apache components, API gateway technologies, frameworks, and      libraries, then solution and implement the required changes. Map application      dependencies and integrations, assess how each platform change impacts      application behavior, then design and develop the required application      changes,...