Vital Holdings LLC

Description: Job Title: Digital Specialist I Reports To: Digital Manager or Digital Supervisor Summary: This position is responsible for accurately preparing and scanning a high volume of data to convert printed material into digital images within a reasonable proximity to department hourly average. Essential Functions Responsible for preparing and scanning paper documents according to customer specifications and directions. Accepting changes to those specifications and directions understanding customer needs may change. Utilize the automatic feeder and flatbed scanner to scan a variety of paper sizes. Set scanner parameters as identified for each job to ensure accurate handling per customer specifications. Responsible for daily maintenance/cleaning of scanner to ensure image quality. Responsible for logging document/box numbers assigned during scanning for future retrieval. Assist other team members with document preparation and indexing. Complete all other...

Description: Job Title: Digital Specialist I Reports To: Digital Manager or Digital Supervisor Summary: This position is responsible for accurately preparing and scanning a high volume of data to convert printed material into digital images within a reasonable proximity to department hourly average. Essential Functions Responsible for preparing and scanning paper documents according to customer specifications and directions. Accepting changes to those specifications and directions understanding customer needs may change. Utilize the automatic feeder and flatbed scanner to scan a variety of paper sizes. Set scanner parameters as identified for each job to ensure accurate handling per customer specifications. Responsible for daily maintenance/cleaning of scanner to ensure image quality. Responsible for logging document/box numbers assigned during scanning for future retrieval. Assist other team members with document preparation and indexing. Complete all other...

Description: Job Description At Vital Records Control Companies, we would be nothing without our successful sales team. The Regional Development Manager will have a strong understanding of the sales process, excelling at generating leads, building relationships, and closing deals. The ideal candidate will be a quick learner with strong negotiating skills, and the ability to showcase our offerings in a compelling way. Often tasked with giving presentations, attending networking events, and attending trade shows, it’s essential that our sales personnel be personable and professional. Objectives of this Role Represent our company’s products and services, starting with a deep and comprehensive understanding and following with consumer research to identify how our solutions meet needs. Build, grow and maintain a consistent pipeline through the successful implementation of sales and marketing strategies to meet weekly, monthly, and annual sales quotas. Generate leads and build...

Description: Description: The Release of Information (ROI) Specialist I within the VitalChart department of VRC Companies, LLC (“VRC”) is responsible for processing all assigned requests for medical records in a timely, efficient manner while ensuring accuracy and the highest quality service to healthcare clients. This position must, always, safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information and that all Release of Information requests follow the request authorization, VRC, and healthcare facility policies as well as federal/state statutes, such as HIPAA. Additionally, this position is required to continually perform at a high quality and productivity level. This position interacts with the ROI Area Manager and/or ROI Team Leader regularly and will keep them informed of any concerns or issues regarding quality, connectivity, client concerns, and requestor issues that may impact VRC...

Description: POSITION SUMMARY The Warehouse Associate III supports core warehouse operations including inventory processing, material handling, records management, and facility organization. This role ensures the accurate intake, storage, retrieval, and destruction of customer records while maintaining strict chain-of custody and confidentiality standards. This position represents the most specialized role within the warehouse job family and focuses on operational execution, accuracy, and productivity in support of VRC’s service commitments. This advanced warehouse role includes authorized operation of Powered Industrial Trucks (PITs) and DOT-regulated Commercial Motor Vehicles (CMVs) when assigned. The position supports both warehouse operations and transportation coverage. Employees must maintain required equipment certifications and must meet all DOT driver qualification requirements. A valid driver’s license and acceptable driving record...

Description: Title: ROI Team Lead Reports to: ROI Supervisor  Summary: The ROI Team Lead is an intermediate level position with at least one year of release of information experience required. The ROI Team Lead is responsible for coordinating the activities of the ROI area to ensure a smooth and timely workflow. The Team Lead will help process all requests for medical information, support the ROI Supervisor/Manager with status reports, and supervise ROI Generalists I and II.  Essential Functions: Provide clear direction, set individual associate goals, and ensure timely completion of deadlines are met.  Performs supervisory functions to assist ROI Supervisor and ROI Manager. Receive written requests for medical information through multiple means of delivery Evaluates and determine if request is valid and is in accordance with Company and Facility policies and procedures Read and correctly interpret medical records, forms and authorizations Accurately review and...

Description: Job Description At Vital Records Control Companies, we would be nothing without our successful sales team. The Regional Development Manager will have a strong understanding of the sales process, excelling at generating leads, building relationships, and closing deals. The ideal candidate will be a quick learner with strong negotiating skills, and the ability to showcase our offerings in a compelling way. Often tasked with giving presentations, attending networking events, and attending trade shows, it’s essential that our sales personnel be personable and professional. Objectives of this Role Represent our company’s products and services, starting with a deep and comprehensive understanding and following with consumer research to identify how our solutions meet needs. Build, grow and maintain a consistent pipeline through the successful implementation of sales and marketing strategies to meet weekly, monthly, and annual sales quotas. Generate leads and build...

Description: Job Description At Vital Records Control Companies, we would be nothing without our successful sales team. The Regional Development Manager will have a strong understanding of the sales process, excelling at generating leads, building relationships, and closing deals. The ideal candidate will be a quick learner with strong negotiating skills, and the ability to showcase our offerings in a compelling way. Often tasked with giving presentations, attending networking events, and attending trade shows, it’s essential that our sales personnel be personable and professional. Objectives of this Role Represent our company’s products and services, starting with a deep and comprehensive understanding and following with consumer research to identify how our solutions meet needs. Build, grow and maintain a consistent pipeline through the successful implementation of sales and marketing strategies to meet weekly, monthly, and annual sales quotas. Generate leads and build...

Description: Job Description At Vital Records Control Companies, we would be nothing without our successful sales team. The Regional Development Manager will have a strong understanding of the sales process, excelling at generating leads, building relationships, and closing deals. The ideal candidate will be a quick learner with strong negotiating skills, and the ability to showcase our offerings in a compelling way. Often tasked with giving presentations, attending networking events, and attending trade shows, it’s essential that our sales personnel be personable and professional. Objectives of this Role Represent our company’s products and services, starting with a deep and comprehensive understanding and following with consumer research to identify how our solutions meet needs. Build, grow and maintain a consistent pipeline through the successful implementation of sales and marketing strategies to meet weekly, monthly, and annual sales quotas. Generate leads and build...

Description: Job Description At Vital Records Control Companies, we would be nothing without our successful sales team. The Regional Development Manager will have a strong understanding of the sales process, excelling at generating leads, building relationships, and closing deals. The ideal candidate will be a quick learner with strong negotiating skills, and the ability to showcase our offerings in a compelling way. Often tasked with giving presentations, attending networking events, and attending trade shows, it’s essential that our sales personnel be personable and professional. Objectives of this Role Represent our company’s products and services, starting with a deep and comprehensive understanding and following with consumer research to identify how our solutions meet needs. Build, grow and maintain a consistent pipeline through the successful implementation of sales and marketing strategies to meet weekly, monthly, and annual sales quotas. Generate leads and build...

Description: Title: Driver Reports to: Director of Operations (“DOO”) or management designee Summary: The responsibilities include but are not limited to being responsible for collecting customer information regardless of media type. Additionally, this position, while operating company vehicles, will use the utmost care and discretion by adhering to federal and state transportation laws and any related company policies. Essential functions: Drive vans or box trucks to customer locations for service needs. Report to work on time prepared to perform the duties of the position. Meet department productivity and quality standards. Receive, comprehend, and respond appropriately to direction. Work with customers to fulfill customer service requests. All other duties as assigned by supervisor or DOO. In the event of inclement weather, report to work two hours before regularly scheduled time to allow for delays and to budget time to put tire chains on company vehicles, if...

Description: Job Title: Digital Specialist I Reports To: Digital Manager or Digital Supervisor Summary: This position is responsible for accurately preparing and scanning a high volume of data to convert printed material into digital images within a reasonable proximity to department hourly average. Essential Functions Responsible for preparing and scanning paper documents according to customer specifications and directions. Accepting changes to those specifications and directions understanding customer needs may change. Utilize the automatic feeder and flatbed scanner to scan a variety of paper sizes. Set scanner parameters as identified for each job to ensure accurate handling per customer specifications. Responsible for daily maintenance/cleaning of scanner to ensure image quality. Responsible for logging document/box numbers assigned during scanning for future retrieval. Assist other team members with document preparation and indexing. Complete all other...

Description: Purpose The primary role of the Indexing Clerk at VRC Companies, LLC (“Company”) is to assist in the preparation and scanning of documents for imaging. Imaged documents are then indexed for electronic routing into the Company’s workflows. This position is task-oriented and requires particular attention to detail. Responsibilities: Sorting and preparing documents for scanning Indexing imaged documents Receptionist back-up and other administrative support as assigned. Key Accountabilities: Accuracy: the accuracy of work performed Timeliness: meeting all established deadlines Team Player: willingness to assist others when needed. Productivity: meeting established standards of productivity Requirements: Minimum Requirements: Some college preferred. Computer literate Detail-oriented and reliable Ability to excel in a high-volume environment. Light to moderate lifting is required. Ability to type 35-40 WPM and 10-Key by touch. Notice...

Description: Shred Specialist The Shred Specialist position at Vital Records Control Companies (“VRC”) is responsible for receiving, segregating and loading wastepaper into a paper shredder as well as various traditional warehouse support duties. The Shred Specialist is a member of the local operations team who coordinates the daily volume of shred and assures that services are completed, and the team is prepared for the next day. The Shred Specialist must be a team player and contribute to a safe and harmonious work environment. Responsibilities Assist in unloading and staging of shredded paper, media, and product from VRC trucks at the assigned branch. Operate and maintain shredding and baling machinery at the branch. Ensure all paper bales are staged or loaded for shipment as required. Perform shredding operations in support of VRC's off-site shredding program. Operate forklifts and perform preventative maintenance on forklifts as required. Maintain a clean...

Description: Title: Customer Care Agent Reports To: Customer Care Manager Summary: This position is responsible for interacting with customers to provide information in response to inquiries about services and handling/resolving complaints. Essential Functions: Train, explain tasks, and assist in the solution of customer problems. Answer incoming phone calls, faxes, emails and respond to customer requests. Identify and assess customer’s needs to achieve satisfaction. Handle complaints and provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution. Go the extra mile to engage customers. Key in new box information for all accounts. Data entry includes making computerized location changes, assigning customers new departments in the computer, and sending computer input to printer for printouts. Responsible for taking paperwork from the “ready to be filed tray” and placing it in each customer’s folder. At the end of each...

Description: Title: Customer Care Agent Reports To: Customer Care Manager Summary: This position is responsible for interacting with customers to provide information in response to inquiries about services and handling/resolving complaints. Essential Functions: Train, explain tasks, and assist in the solution of customer problems. Answer incoming phone calls, faxes, emails and respond to customer requests. Identify and assess customer’s needs to achieve satisfaction. Handle complaints and provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution. Go the extra mile to engage customers. Key in new box information for all accounts. Data entry includes making computerized location changes, assigning customers new departments in the computer, and sending computer input to printer for printouts. Responsible for taking paperwork from the “ready to be filed tray” and placing it in each customer’s folder. At the end of each...

Description: POSITION SUMMARY The Warehouse Associate II supports core warehouse operations including inventory processing, material handling, records management, and facility organization. This role ensures the accurate intake, storage, retrieval, and destruction of customer records while maintaining strict chain-of-custody and confidentiality standards. This position represents a skilled role within the warehouse job family and focuses on operational execution, accuracy, and productivity in support of VRC’s service commitments. This role includes authorized operation of Powered Industrial Trucks (PIT) and may include authorized operation of company vans to support route coverage, deliveries, or pickups when assigned. Employees must maintain required equipment certifications. A valid driver’s license and acceptable driving record are required. This role is not classified as a DOT-regulated driving position. WHY VRC VRC is a...

Description: PURPOSE: Under direct supervision, this position is responsible for accurately performing the duties and responsibilities described herein. Additionally, this position can be tasked with operating company equipment and vehicles and while operating said equipment or vehicles the employee will use the utmost care and discretion by adhering to all Occupational Health and Safety regulations, all federal/state transportation laws and any related company policies or procedures. Job Summary Candidate must be able and willing to: Barcode and process new boxes Pull access list. Refile Boxes/Files Barcode and process boxes scheduled for destruction. Perform responsibilities related to bay consolidations. Demonstrate proficiency in operating a picker forklift or other company equipment. Prior to signing out equipment performs operations and safety check, including battery, brakes, lift controls, and fire extinguisher. Proceeds safely to assigned area to pull,...

Description: Job Title: Digital Specialist I Reports To: Digital Manager or Digital Supervisor Summary: This position is responsible for accurately preparing and scanning a high volume of data to convert printed material into digital images within a reasonable proximity to department hourly average. Essential Functions Responsible for preparing and scanning paper documents according to customer specifications and directions. Accepting changes to those specifications and directions understanding customer needs may change. Utilize the automatic feeder and flatbed scanner to scan a variety of paper sizes. Set scanner parameters as identified for each job to ensure accurate handling per customer specifications. Responsible for daily maintenance/cleaning of scanner to ensure image quality. Responsible for logging document/box numbers assigned during scanning for future retrieval. Assist other team members with document preparation and indexing. Complete all other...

Description: Job Title: Digital Specialist I Reports To: Digital Manager or Digital Supervisor Summary: This position is responsible for accurately preparing and scanning a high volume of data to convert printed material into digital images within a reasonable proximity to department hourly average. Essential Functions Responsible for preparing and scanning paper documents according to customer specifications and directions. Accepting changes to those specifications and directions understanding customer needs may change. Utilize the automatic feeder and flatbed scanner to scan a variety of paper sizes. Set scanner parameters as identified for each job to ensure accurate handling per customer specifications. Responsible for daily maintenance/cleaning of scanner to ensure image quality. Responsible for logging document/box numbers assigned during scanning for future retrieval. Assist other team members with document preparation and indexing. Complete all other...