$65,000 - $75,000 yearly
National Capitol Contracting
Washington, DC
National Capitol Contracting Position Summary NCC is seeking a Telecom Analyst/Telecom Engineer to work in an operations and maintenance environment with a team of telecommunication engineers and analysts. In this position, you will uphold and update unified voice, video, and web conference communication infrastructure services and offer full-life cycle engineering support to ensure the Avaya communication management and unified communication solutions and products are secure, effective, efficient, complete and responsive. Essential Duties and Responsibilities Provide tier 2/3 support to investigate and resolve problems, inefficiencies, and performance issues which may require shift work or after hours call-in 7/24/365 to meet customer SLAs. Manage and Administer Virtual servers, vmware esxi hosts, AVPS. Manage and Administer Avaya CM infrastructure. Manage and Administer Legacy telecommunications services (e.g., analog, digital PSTN lines and trunks, etc.)....