Sirsi Corporation

This posting is for SirsiDynix, Harris company. It is a full-time fully remote position in the US or Canada. The Senior Proposal Writer is responsible for leading the development of compelling, compliant, and strategic proposals for integrated library systems (ILS), library services platforms (LSP), discovery tools, and related technology and services. This role bridges technical, functional, and library-domain expertise to clearly articulate how solutions support libraries in improving access, operations, and patron experience. This individual partners closely with Sales, Research & Development, Professional Services, Support, Security, and other teams to produce high-quality responses to RFPs, RFIs, and RFQs from academic, public, and special libraries. Key Responsibilities 1. Proposal Leadership & Execution Lead end-to-end proposal development for library system procurements (ILS/LSP, discovery, digital resource management, analytics). Analyze RFP...

This posting is for SirsiDynix, Harris company. It is a part-time fully remote position in the US or Canada. The Salesforce & CPQ Analyst (Part-Time) is responsible for supporting the administration, optimization, and ongoing enhancement of the Salesforce platform and Salesforce CPQ environment. This role focuses on maintaining system health, improving sales processes, and ensuring accurate configuration of products, pricing, and quoting capabilities. The analyst collaborates with Sales, Product, and Operations teams to support pricing strategies, improve system usability, and ensure data integrity—while also helping modernize and document legacy configurations. Key Responsibilities 1. Salesforce Administration & Optimization Support day-to-day Salesforce administration, including: Objects, fields, reports, dashboards, and permissions (Lightning Experience) Review Salesforce seasonal releases and help lead targeted modernization efforts (e.g.,...

This posting is for SirsiDynix, Harris company. It is a full-time fully remote position in the US or Canada. The Customer Success Manager (CSM) will be primarily responsible for serving as the primary liaison and customer advocate throughout CloudSource implementation and beyond. After go-live, the CSM will serve as the primary company liaison for customers, maximizing ongoing usage and satisfaction with CloudSource. This position reports to the SVP of Content Solutions and coordinates activities with the implementation team, the support team, and library relations managers. Essential Functions: During new customer implementation: Acts as a customer liaison and advocate, beginning with the initial contact during the project kickoff call; Assists with project profiling; Offers advice on integration of CloudSource in all pertinent areas of the library’s website and discovery applications; Assists Support team to field questions and troubleshoot connectivity issues,...