eScholar LLC

Part-Time Sales & AI Sales Agent Coordinator (Remote) We are looking for a part-time Sales & AI Sales Agent Coordinator to help expand eScholar’s reach with education agencies, districts, and partner organizations. This role will work directly with AI sales agents and internal teams to generate qualified pipeline, support RFP response activity, arrange introductory sales conversations with potential new customers, maintain website content, and coordinate the monthly customer newsletter. The ideal candidate is organized, comfortable using AI-assisted workflows, and able to communicate clearly with prospective customers and internal stakeholders. Primary Responsibilities: Work with AI sales agents to identify, research, and prioritize prospective customers and partner opportunities. Use AI-assisted workflows to create and maintain prospect lists, outreach drafts, meeting preparation notes, and follow-up summaries. Support a goal of producing more than $2 million...

eScholar Customer Support is looking for an exceptional talent to become our Customer Support/ Customer Success Intern. In this role, our intern will participate in rotations with focus areas: Customer Support, Product Management, and Customer Success . What your impact will be: Work closely with the Customer Support, Product Management, and Customer Success teams to develop a sound understanding of eScholar products, customers, and internal operating processes. Provide technical support to eScholar customers and help manage incoming support issues through eScholar’s incident management system. Identify opportunities to enhance incident intake, issue tracking, reporting, knowledge capture, and workflow efficiency within the incident management system. Participate in testing and continuous improvement efforts related to support processes, service workflows, and internal tools. Experiment with AI-enabled tools and automation to improve reporting, knowledge management,...