Steffens Insurance Group

COMMERCIAL LINES ACCOUNT MANAGER Steffens Insurance Group — Waterford Steffens Insurance Group is a family-owned independent agency in Waterford. We're hiring the one person who makes everything else possible... a Commercial Lines Account Manager who can take a real book and own it. Not service it. Take ownership of the accounts. THE WORK You take the renewals from start to finish. Pulling expiration reports, running the carrier conversations, preparing submissions, and delivering the finished package to the client... without a principal reviewing it first. When a client calls with a coverage question, you answer it. The book carries real complexity. Contractors, manufacturers, retail, and professional services. You manage all of it. WHO BELONGS HERE The SIG team runs on five values: Relationships Before Revenue. You know a client's business well enough to have a real conversation, not just a service call. Ownership Without Permission. When an...

OPERATIONS MANAGER Steffens Insurance Group — Waterford, WI Steffens Insurance Group is a family-run financial and insurance firm in Waterford, WI. Nearly four decades in business, same market, same families... and now the leadership team is building the internal infrastructure to run without the founder in every seat. This hire is part of that plan. You'd report to the Director of Operations and own the infrastructure that keeps compliance clean, systems running, people paid correctly, and the hiring pipeline moving. In a firm this size, that's not a support seat. It's the seat that holds the place together. What the Work Actually Looks Like You own the compliance and documentation calendar... carrier requirements, licensing renewals, regulatory deadlines. Nothing gets tracked loosely, and nothing expires because it was forgotten. You own payroll accuracy and the accounting workflows. That means precision under pressure, and catching the problem before it...