Univera HealthСare

Job Description: Based on the book of business and geographic territory associated with this opening, we're exclusively seeking candidates who reside within our 8 county WNY Service Region (Allegany, Cattaraugus, Chautauqua, Erie, Genesee, Niagara, Orleans & Wyoming) Summary: Under the supervision of the local Manager, Sales/Regional Sales Director, and having attained an extensive and thorough knowledge of all contracts, enrollment regulations and membership and billing procedures, will be responsible for sales and leading the provision of service solutions of assigned accounts and territories. In accordance with established annual sales and retention goals, provides account training, benefit consulting, guidance and coordination of account benefit plans. This position is responsible for account activity in their assigned lines of business. For Labor Accounts: positions in this area are additionally responsible for: coordinating efforts with other Account Sales...

Job Description: Thank you for your interest in our Customer Care team. Due to the volume of applications we receive, we review all applications in the order in which they were received. If you are chosen to move to the next step in the process, you will receive a Video Assessment from recruiting@jobalerts.univerahealthcare.com Summary: The Customer Care (CC) Advocate resolves customer inquiries via telephone, walk in, mail, fax, web chat, off-phone work, and email concerning, but not limited to, contract benefits, claim payments, and enrollment in accordance with MTM, Corporate Service strategy, NCQA, and legislative requirements. The Customer Care Advocate provides service for customers and business partners while responding in a professional, efficient, and timely manner to resolve issues and enhance member & provider satisfaction/retention. The B version of this role requires the individual to speak Spanish fluently. Essential...