N C Machinery Co.

In-Store Sales Representative – Rural Alaska  About the Role As an In-Store Sales Representative, based out of our Anchorage, Wasilla or Fairbanks, AK location, you will play a key role in driving sales growth within N C Machinery’s existing customer base. Through proactive telephone outreach and strong relationship management, you will identify opportunities, strengthen customer partnerships, and contribute to overall business success. Key Responsibilities Collaborate with the Marketing team to develop targeted customer strategies and support lead generation efforts, ensuring timely follow-up on sales opportunities. Build and maintain strong relationships with assigned key accounts to drive engagement and repeat business. Conduct outbound customer calls to meet or exceed established contact and performance goals. Prepare and present customer sales quotes in a timely and professional manner. Represent N C Machinery at...

About the Position:   We are seeking an experienced Heavy Equipment Technician to join our team.  This technician will use a company truck to travel to customer sites to diagnose, repair, and maintain CAT equipment.   Key Responsibilities:   Diagnosing and repairing Caterpillar equipment, including removing, repairing, assembling, and installing Diagnosing and troubleshooting engines, powertrains, electrical, and hydraulic systems Using CAT diagnostic equipment, CAT repair tooling, rigging, and blocking equipment Planning and organizing multiple projects with an emphasis on controlling job costs Investigating, analyzing, and identifying problems to make recommendations Communicating effectively with a variety of people, using strong interpersonal and writing skills for utilizing internal software and other software programs Qualifications:     3-5 years of heavy equipment mechanic / technician...

About the Position: Do you like to solve technical problems? Are you effective at troubleshooting? If so, we have a challenging opportunity as a Rental Technician in our  Tukwila, WA  branch. This is a key role in our company. Key Responsibilities: Our technicians are responsible for diagnosing and repairing Caterpillar, Allied and Genie or aerial equipment including removing, repairing, assembling and installing. Able to diagnose and troubleshoot engines, powertrains, electrical and hydraulic systems, experience with CAT diagnostic equipment, CAT repair tooling, rigging and blocking equipment is essential. Due to the multiple projects you will be assigned, this position requires planning and organizing skills with a particular emphasis on controlling job costs. You will need to investigate, analyze and identify the problem in order to make recommendations that eliminates the issue. Our technicians work with a variety of...

About the Position:  The warehouse position serves as an interface with our valuable customers. The primary responsibilities of this role requires friendly, helpful and expeditious customer service to our VIP customers. We have thousands of parts for our many pieces of machinery and it is essential that our warehouse employees safely ship and receive parts orders ensuring accuracy in each order and to the expectations of our customers. Solid communication skills are necessary as this role is responsible for contacting our customers to advise them of back order status updates. We need a team player who will partner with our parts counter staff to expedite the parts orders of our customers. Qualifications & Experience Needed: To be successful in this role, you will need a valid driver’s license and be able to lift up to 50 pounds at times utilizing a forklift. This is a physically demanding job that...

Summary The Helpdesk Technician is responsible for providing excellent technical support and maintenance for internal and client-facing systems, software, and services. This role acts as a Tier 1-2 resource for problem identification and elevated remediation, answering technical questions, providing training, troubleshooting, and following up with users to resolve their computer issues in a complex IT hybrid (on-premises and cloud) environment. The Helpdesk Technician will also provide regular training workshops to internal staff, covering usability and functionality topics to maximize the efficiency of using HGI business systems and services. Primary Responsibilities: Set up and configure computers, applications, and peripherals for new employees and contractors, and conduct IT onboarding orientation. Provide in-depth Tier 1-2 support services to HGI staff and contractors who are using HGI hardware, software, and services with minimal guidance or...

About the Position:   We have an opportunity in our  Tukwila, Washington  location for a safety and customer focused  Class A CDL Truck Driver  who will be responsible for preparing equipment, loading it and returning it from customer sites to our rental yards. Key Responsibilities: Our drivers will provide training and/or instructional direction on the safe use of the equipment. It is a physically demanding job, requires attention to detail and a strong commitment to safety. You must be willing to communicate and cooperate with customers, respond to their questions, and safely operate delivery vehicle in compliance with company and DOT Guidelines, Rules and Regulations. Previous experience in heavy equipment delivery is preferred and in the rental industry is desired. Experience using commercial vehicles is essential in order to identify the need for repairs and/or maintenance and ensuring the maintenance or repairs are...

About the Position: Do you like to solve technical problems? Are you effective at troubleshooting? If so, we have a challenging opportunity as a Rental Technician in our Fairbanks, AK branch. Hourly Range: $34.90-46.60 per hour (based on skills & experience) Diagnosing and repairing Caterpillar, Allied and Genie or aerial equipment including removing, repairing, assembling and installing. Diagnose and troubleshoot engines, powertrains, electrical and hydraulic systems, experience with CAT diagnostic equipment, CAT repair tooling, rigging and blocking equipment is essential. Planning and organizing skills with a particular emphasis on controlling job costs. Investigate, analyze and identify the problem in order to make recommendations that eliminates the issue.  Excellent communication skills that include strong interpersonal skills and effective writing is necessary for utilizing internal software and other software programs and accurately completing...

About the Position: In this position, you will provide central/focused leadership at our Tukwila, WA Branch and be responsible for making the operations of the branch team function. You will be developing a customer orientated organization that produces good value in terms of product and services. In this position, you will manage the operations of the business to achieve the best possible return on investment for the ownership and be responsible for overall branch operations and in charge of the utilization and maintenance of all company operational assets and property to ensure they are protected and kept in good working condition. Key Responsibilities: Manage branch personnel while promoting our products and services to our valued customers. Ensure strong relationships are maintained with our customers. Responsible for meeting sales growth in the Parts and Service Department and coordinating customer calls with our Sales Team monthly. Ensure customer...

We have an opening for a Regional   Credit Specialist   who will be a member of the N C Machinery Alaska Credit Team and supports our operations from Anchorage office. We are looking for a candidate skilled in relationship management and adept at resolving problems. What sets this position apart from a typical credit specialist role is our environment which promotes an individual to develop functional skills, apply expertise to a wide variety of operations and stretch capabilities. Our Credit Team is highly skilled, results-oriented and team-focused in meeting the business objectives. To be successful in this role, you will need to perform a variety of duties which include the following:                Essential Responsibilities:              Call on customers for the collection of accounts receivables. Provide financing support as necessary to credit manager. Approve open accounts in accordance with Company policy and procedures....

Harnish Group Inc. is the Caterpillar Dealer in Central and Western Washington, Central and Eastern Montana, Northwestern Wyoming, Northwestern North Dakota and the state of Alaska. Our Member Companies are N C Machinery, N C The Cat Rental Store, N C Power Systems, Tractor & Equipment Co., T&E The Cat Rental Store, and SITECH Northwest Inc., representing Caterpillar and other manufacturers.  A family owned and managed company, our Mission is to help our customers succeed by providing premier business solutions delivered by engaged employees through teamwork and excellence.  About this Position: Our Service Writer position is responsible for managing the administrative areas of our team and is an important role within our Washington operations. It is the Service Writer’s job to manage many work orders in all parts. Service Writer’s create work orders using data given by customer or supervisor. They approve technician’s service notes, attach reports...

About the Position:  The warehouse position serves as an interface with our valuable customers. The primary responsibilities of this role requires friendly, helpful and expeditious customer service to our VIP customers. We have thousands of parts for our many pieces of machinery and it is essential that our warehouse employees safely ship and receive parts orders ensuring accuracy in each order and to the expectations of our customers. Solid communication skills are necessary as this role is responsible for contacting our customers to advise them of back order status updates. We need a team player who will partner with our parts counter staff to expedite the parts orders of our customers. Qualifications & Experience Needed: Shift:  Monday through Friday from 2am to 10:30am PST To be successful in this role, you will need a valid driver’s license and be able to lift up to 50 pounds at times utilizing...

About the Position: Do you like to solve technical problems? Are you effective at troubleshooting? If so, we have a challenging opportunity as a Rental Technician in our Prudhoe Bay, AK branch. Hourly Range: $31.85 - 42.55 per hour (based on skills & experience) This position works on a rotation.  3 weeks on/ 3 weeks off. Diagnosing and repairing Caterpillar, Allied and Genie or aerial equipment including removing, repairing, assembling and installing. Diagnose and troubleshoot engines, powertrains, electrical and hydraulic systems, experience with CAT diagnostic equipment, CAT repair tooling, rigging and blocking equipment is essential. Planning and organizing skills with a particular emphasis on controlling job costs. Investigate, analyze and identify the problem in order to make recommendations that eliminates the issue.  Excellent communication skills that includes strong interpersonal skills and effective...