Inspira Financial Trust, LLC

The Director of Cloud Engineering is a senior engineering leader accountable for the strategy, architecture, and operational excellence of the company's multi-cloud platform. Reporting to the Sr. Director of IT Operations, this role owns the end-to-end cloud estate across Google Cloud Platform (GCP) and Microsoft Azure, setting the technical direction for cloud-native infrastructure, platform engineering, and developer experience. You will build and lead a high-performing distributed team of cloud engineers, SREs, and platform engineers while partnering closely with product, security, data, and application engineering to deliver a reliable, secure, and cost-efficient cloud foundation. This is a hands-on leadership role that balances deep technical credibility with the strategic thinking and organizational influence expected at the Director level. Key Responsibilities: Cloud Platform Strategy & Architecture • Define and own the multi-cloud architecture strategy across GCP...

The Implementation Manager will report to the Sr. Manager, Client Management in the CDB Client Services Department. This role is responsible for providing focused service from pre-sale consultation through initial post-sale client administration fostering strong, long-term partnerships with clients and the consulting community. This role directs all aspects of client benefit plan installation for new and existing clients of Inspira's products and services and develops/executes an implementation strategy consistent with client expectations. Ultimately creating, managing and tracking detailed project plans and issue logs) outlining required actions, parties responsible and assigned target dates associated with the delivery of the services and projects. Act as the single point-of-contact for benefit plan implementation; mediate and coordinate resolution of all project deliverables and implementation related issues Ensure implementation strategy is administered in accordance with...

The Sr. Support Content Strategist is responsible for developing, implementing, and maintaining the support content strategy for partner, administrator, and member-facing Help Centers across Inspira's white-label platform. This role leads the creation, governance, optimization, and delivery of self-service support content, ensuring information is accurate, accessible, scalable, and aligned with partner-specific requirements. This position collaborates closely with Support, Implementation, Product, UX Writing, Compliance, and other stakeholders to drive content effectiveness, support successful partner implementations, and improve the overall user experience through data-driven content strategies. 1.Develop, prioritize, and manage the support content backlog across Health Wallet, Health Wallet Manager, and related platforms. 2. Create, maintain, and optimize support content for multiple audiences, including members, organization administrators, and partner administrators. 3....

The Sr. Manager, Implementation Excellence leads Inspira Financials' implementation standards function, a shared service serving the Partner & Employer Onboarding team. This role is designed to build and manage the infrastructure, tools, and processes that power the onboarding function. The Sr. Manager will build from the ground up: establishing cross-team standards, designing and delivering training infrastructure, owning the implementation playbook library, managing change in a fast-paced environment, and partnering with internal stakeholders on onboarding best practices and collateral. This role requires a builder mindset - the ability to create structure where little exists, move fast under ambiguity, and earn trust across organizational boundaries. Duties & Responsibilities: Tools & Process Design Own and evolve the implementation toolset across all platforms, driving prioritization and adoption while eliminating manual tracking workarounds. Standardize...

The Cloud Operations Admin (COA) role is responsible for the administration and support of the enterprise infrastructure for a dynamic, growing business. The environment spans private and public clouds, networks, firewalls, servers, operating systems, applications, mobile devices, process schedulers, telecommunications, and general databases. The COA will interface with Cloud Engineering team, development teams, and client service teams regarding the operations of the Platform Architecture within Inspira. Working within a team environment, the COA participates directly in solution creation, providing hands-on support as well as operational support and training. This individual must be creative, client focused, solutions-driven, organized, and can thrive in a dynamic environment. Provide direct support in the day-to-day operations of hardware and operating systems, including Cloud Services: Evaluate system utilization, monitor response time, and provide primary support for...

The position is responsible for partnering closely via verbal or written communications with members who reach our contact center. The role provides valuable support, education, and direction on products like Flexible Spending Accounts (FSA), Healthcare Savings Accounts (HSA), Health Reimbursement Accounts (HRA) and commuter benefits. This role requires the candidate to handle high call, email and chat volume daily. The role also assumes the primary responsibility of interacting with all the necessary internal Inspira departments to resolve member requests or answer any inquiries related to their account activity. The individual in this position develops, strengthens, and maintains a positive relationship with our members and firm associates. Duties & Responsibilities: You will be responsible for helping members understand how their Inspira Financial accounts work. When someone calls with questions, you will provide friendly, knowledgeable, and helpful service, ensuring...

This role is responsible for building and maintaining the relationship with the client and serve as the main point of contact for all questions and concerns. This role identifies client issues, solutions and may lead resolution working with other operational areas. This role is also responsible for supporting assigned employers and institutional clients utilizing Inspira Workplace Savings (WPS) and Emergency Saving Funds (ESF) products while ensuring the highest quality of service. The primary responsibility of this role is to work directly with assigned contacts to develop and maintain positive relationships through telephone and email communication. The incumbent is also responsible for interacting with all necessary internal departments to on-board new relationships, answer inquiries related to assigned accounts and address client requests This position is instrumental in growing and maintaining Institutional client relationships for Inspira. • Serve as a dedicated point of...

The Sr. Cloud Security Engineer (Sr. CSE) is a hybrid cloud and security engineering role responsible for the hands-on remediation of infrastructure and cloud vulnerabilities, ensuring cloud and infrastructure resources maintain compliance with established policies and Minimum - Security Baselines (MSBs), and reporting the organization's current compliance posture. The Sr. CSE will partner with the Security team to define, author, and maintain cloud security policies - keeping pace with evolving industry trends and regulatory requirements. This role will also actively participate in audit activities, including evidence gathering, reporting, and cross-functional collaboration with Compliance, Legal, and IT teams. Duties & Responsibilities: Vulnerability Remediation & Security Operations Perform hands-on remediation of infrastructure and cloud vulnerabilities, driving issues to closure within established SLAs and policy requirements Operate and administer...