iTech AG

O VERVIEW   iTech AG is   seeking an experienced Engagement Lead / Lead Business Process Consultant (BPC) to lead delivery for the Plan Discovery initiative, a critical phase of SBP’s multi-year transformation to onboard   Health Plans   onto a centralized customer service platform.   This individual will serve as the primary client-facing lead, accountable for driving discovery, aligning stakeholders, and ensuring high-quality, actionable outputs that enable downstream implementation.   ROLES AND RESPONSIBILITIES   Serve as the primary point of accountability for SOW delivery   Establish and manage engagement governance, cadence, and reporting   Build strong relationships with SBP leadership and Local Plan stakeholders   Lead executive communications, including steering committees and status reporting   Lead end-to-end Plan Discovery activities across multiple BCBS Local Plans...

OVERVIEW iTech AG is seeking a ServiceNow Technical Architect to support presales solutions, in house lab development and demos, and one or more federal contracts. The Technical Architect will solve problems with a complete end-to-end solution in a fast-paced, Agile environment. iTech AG is looking for a developer with the skills needed to build solutions within the ServiceNow platform that will directly impact the client’s mission and iTech AG by modernizing and automating various customer processes. Additionally, iTech AG is looking for an architect who can support growth through consulting services including: business capture, customer demos, and proposal activities including orals as a subject matter expert, technologist, and proposal content creator with a focus on ServiceNow and IT modernization solutions. ROLES AND RESPONSIBILITIES Support Demos and Sales Growth - Design, develop, integrate, and operate ServiceNow prototypes and advanced POCs to showcase...

O VERVIEW   iTech   AG is   seeking an experienced Engagement Manager / Lead Business Process Consultant (BPC) to lead delivery of ServiceNow solutions in support of a federal client program.  This individual will serve as the primary client-facing lead, accountable for driving discovery, aligning stakeholders, and ensuring high-quality, actionable outputs that enable downstream implementation.   ROLES AND RESPONSIBILITIES   Serve as the primary point of accountability for SOW delivery  Establish and manage engagement governance, cadence, and reporting  Build strong relationships with stakeholders Lead executive communications, including steering committees and status reporting  Facilitate workshops to capture:  Current-state processes  Pain points and opportunities  Define future-state process frameworks  Develop standardization and harmonization recommendations  Coordinate across diverse stakeholders including:  Compliance...

OVERVIEW iTech AG seeks a Senior Federal Business Development Manager to support business development, capture, and client growth efforts across the federal government market. The Federal Business Development Manager will successfully promote iTech AG’s offerings and solutions, win competitive pursuits, and position iTech AG as a trusted leader in IT consulting and digital transformation, driving the company’s expansion across civilian and defense agencies. This position reports onsite on Mondays, Wednesdays, and Fridays, and on an as-needed basis on Tuesdays and Thursdays, to iTech AG’s corporate headquarters in Arlington, VA. ROLES AND RESPONSIBILITIES Leverage existing relationships and identify new federal clients to expand iTech AG’s portfolio across civilian, defense, and intelligence sectors. Develop and execute strategic business development plans to achieve corporate growth objectives within the federal marketplace. Identify, qualify, and pursue...

OVERVIEW   iTech AG seeks a dynamic professional to support business development and capture management efforts. We are looking for an energetic self-starter who can successfully promote our offerings and solutions, win competitive pursuits, and position iTech AG as a leader in the IT consulting space. This position is based in the DC Metro area. The ideal candidate will have sales experience with a proven track record of building client relationships and growth and achieving company goals. The Business Development Manager I will be pivotal in identifying new business opportunities, managing capture processes for bids, and driving the company's strategic growth. This role requires a blend of business development and capture management experience, as well as strong collaborative skills to work effectively with cross-functional teams.   ROLES AND RESPONSIBILITIES Leverage existing relationships and identify new clients to expand iTech AG’s Portfolio....

About the Role   iTech is building AI-powered delivery tooling that changes how ServiceNow solutions are designed, built, and delivered. A critical piece of that investment is our internal AI tooling platform, which powers research, knowledge management, and delivery enablement across our consulting practice. We're hiring an AI Platform Administrator to own the day-to-day operations of our internal AI tooling platform and ensure it runs reliably, securely, and effectively for our internal teams. You'll be the person who keeps it running, configured correctly, and continuously improving for the people who depend on it. Beyond platform administration, this role has a development component. When the platform is running smoothly and admin work is caught up, you'll use the platform to build internal demos, prototype offerings, and develop delivery assets that showcase what it can do. This is a role that rewards initiative - the better you run the platform, the more time you...

About the Role   iTech is investing heavily in AI-powered delivery. We're building purpose-built tooling that changes how ServiceNow solutions are designed, built, and delivered. We're hiring a ServiceNow AI Orchestrato r  to operate at the center of that investment. This is not a traditional ServiceNow developer role. Your primary working environment will be AI development tools like Claude Code and internal tooling, not ServiceNow Studio. You won't be writing code by hand. You'll be directing AI agents to produce production-grade ServiceNow solutions by writing precise, well-structured prompts grounded in deep platform knowledge. What You'll Do   Direct AI agents to build ServiceNow solutions. Use Claude Code and internal AI tooling as your primary development interface to produce scoped applications, integrations, workflows, and automation. Write precise, token-efficient prompts. Translate business requirements into structured instructions that include...

OVERVIEW:   iTech AG is seeking a ServiceNow   Business Process Consultant   to support federal customer engagements by leading process discovery, analysis, optimization, and solution alignment efforts across the ServiceNow platform. This role serves as a trusted advisor to customer stakeholders, helping translate business needs into clear, actionable process designs and platform capabilities.       The ideal candidate combines strong business analysis and consulting skills with hands-on ServiceNow experience. They are   confident in   facilitating   workshops, uncovering current-state challenges, defining future-state outcomes, and partnering closely with architects, developers, product owners, and client stakeholders to deliver practical, scalable solutions.       This role is best suited for a process-minded consultant who understands that successful ServiceNow delivery starts with understanding how the business works...

OVERVIEW iTech AG is seeking an experienced Scrum Master to support a federal program by leading and enabling an Agile Scrum team within a Scaled Agile Framework (SAFe) environment. The Scrum Master will be responsible for guiding a team of approximately five (5) individuals as part of a 45-person Agile Release Train (ART), ensuring Agile principles, Scrum practices, and SAFe ceremonies are consistently and effectively applied. This role serves as a servant leader and Agile coach, focused on fostering collaboration, accountability, and continuous improvement at both the team and ART levels. The Scrum Master will work closely with Product Owners, Release Train Engineers (RTEs), and other Scrum Masters to support Program Increment (PI) planning, manage dependencies, and drive predictable, high-quality delivery in alignment with federal program objectives. The ideal candidate brings experience operating in large-scale Agile environments, strong facilitation and...

OVERVIEW:    iTech AG is looking for an MQ / Middleware Systems Engineer to provide key input and support into technical designs for various projects for our Federal Government customer.     RESPONSIBILITIES:    Report to MQ/Middleware Task Lead  Provide 24x7x365 via an on-call rotation for integration support for all Middleware components (including networking) and supported applications interfaces, including but not limited to IBM MQ/ThirdParty MQ (Apache ActiveMQ / Kafka), IBM MQ IPT, IBM AppConnect support products (commercial-off-the-shelf, proprietary, and OpenSource)  Support configuration queue managers and brokers  Support efforts to automate operation and maintenance functions  Support patching and maintenance  Supporting Application team troubleshooting and root cause analysis  Engaging Vendor as required for technical support  Maintain the status of all tasks and projects in Jira and/or ServiceNow  Provide on-call incident...