iTech AG

OVERVIEW iTech AG is seeking a highly skilled Platform Technology Consultant to lead technical delivery for a platform implementation initiative, a critical phase of a large-scale transformation to establish and mature a centralized technology platform across the enterprise. This individual will serve as a senior technical resource, accountable for architecting, configuring, and delivering complex platform solutions that meet design specifications, performance standards, and long-term scalability requirements. ROLES AND RESPONSIBILITIES Lead hands-on platform configuration, customization, and deployment activities in alignment with enterprise design specifications and architectural standards Architect and implement complex platform integrations with existing enterprise systems, data sources, and third-party applications Conduct in-depth analysis of current-state technical environments to identify gaps, dependencies, risks, and migration requirements...

Overview:   iTech AG is seeking a Technical Intern to support iTech AG’s marketing team. This role offers a unique opportunity for hands-on experience in a fast-paced and dynamic environment, allowing the intern to contribute directly to the growth and success of iTech AG. Responsibilities: AI Tools & Solutions Support the prototyping, testing, and documentation of internal AI tools and agents, including document summarizers, chat assistants, and workflow automations. Draft, refine, and maintain prompt templates and AI tool configurations to improve output quality, consistency, and reliability. Execute structured test cases, document findings, and identify functionality gaps and enhancement opportunities. Compile, clean, organize, and maintain datasets and reference materials used to support AI demonstrations, evaluations, and solution development. Assist with solution development projects focused on improving internal workflows, automation,...

Overview:   iTech AG is seeking a Technical Intern to support iTech AG’s marketing team. This role offers a unique opportunity for hands-on experience in a fast-paced and dynamic environment, allowing the intern to contribute directly to the growth and success of iTech AG. Responsibilities: Building AI Tools & Solutions Support the prototyping and testing of internal AI tools and agents (e.g., document summarizers, chat assistants, workflow automations), documenting functionality, gaps, and improvement opportunities Draft, refine, and version prompt templates and tool configurations; execute structured test cases and log results to help improve output quality, consistency, and reliability Compile, clean, and organize sample datasets and reference materials used to ground, demo, and evaluate AI solutions AI Enablement & Training Create how-to guides, quick-reference sheets, and short training materials that help iTech staff adopt...

OVERVIEW iTech AG is seeking a technically skilled Platform Technology Consultant to support delivery for a platform implementation initiative, a critical phase of a large-scale transformation to establish and mature a centralized technology platform across the enterprise. This individual will serve as a key technical resource, accountable for hands-on platform configuration, integration, and deployment activities that drive implementation forward and ensure the platform is built to design specifications and quality standards. ROLES AND RESPONSIBILITIES Execute hands-on platform configuration, customization, and deployment activities in alignment with design specifications Develop and maintain technical documentation including configuration guides, integration specs, and deployment runbooks Analyze current-state technical environments to identify gaps, dependencies, and migration requirements Design and implement platform integrations with existing...

OVERVIEW iTech AG is seeking an experienced Lead Developer / Sr. Technical Consultant to serve as the primary technical lead on a complex ServiceNow engagement supporting a federal agency customer. This role is responsible for the end-to-end design, configuration, and delivery of ServiceNow solutions spanning AI and Now Assist activation, ITSM workflow engineering, and ITOM/CMDB assessment and implementation. Beyond hands-on platform delivery, this role carries an advisory responsibility — translating client operational requirements into scalable, maintainable ServiceNow capabilities and guiding junior team members through controlled multi-environment promotion cycles. The successful candidate will serve as the primary technical point of contact for client stakeholders and the engagement delivery lead. The ideal candidate combines deep ServiceNow platform expertise across ITSM, AI features, and ITOM with strong communication skills, federal delivery experience, and a...

OVERVIEW iTech AG is seeking an experienced IT Service Management (ITSM) Business Process Consultant (BPC) to lead delivery for an ITSM implementation initiative, a critical phase of a large-scale transformation to establish and mature a centralized IT service management program across the enterprise. This individual will serve as the primary client-facing lead, accountable for driving implementation, aligning stakeholders, and ensuring high-quality, actionable outputs that enable downstream deployment of ITSM processes, tooling, and governance. ROLES AND RESPONSIBILITIES Serve as the primary point of accountability for SOW delivery Establish and manage engagement governance, cadence, and reporting Build strong relationships with client leadership and key ITSM stakeholders across the organization Lead executive communications, including steering committees and status reporting Lead end-to-end ITSM implementation activities across multiple business...

OVERVIEW iTech AG is seeking an experienced IT Asset Management (ITAM) Business Process Consultant (BPC) to participate in the delivery for an ITAM implementation initiative, a critical phase of a large-scale transformation to establish and mature a centralized IT asset management program across the enterprise. This individual will serve as the a point of contact, accountable for driving implementation, aligning stakeholders, and ensuring high-quality, actionable outputs that enable downstream deployment of ITAM processes, tooling, and governance. ROLES AND RESPONSIBILITIES Establish and manage engagement governance, cadence, and reporting Build strong relationships with client leadership and key ITAM stakeholders across the organization Lead executive communications, including steering committees and status reporting Facilitate workshops to capture: Current-state asset management processes (hardware, software, lifecycle management) Variations...

OVERVIEW iTech AG is seeking a Senior ServiceNow Developer – SPM to support federal programs by designing, developing, and enhancing ServiceNow Strategic Portfolio Management (SPM) solutions in secure, scalable, and compliant environments. This role serves as a senior technical contributor responsible for implementing and supporting ServiceNow SPM capabilities including Idea Management, Demand Management, Project Portfolio Management (PPM), Goals Framework, Resource Management, IT Financial Management (ITFM), and Agile integrations. The ideal candidate brings strong hands-on ServiceNow development and configuration experience across the SPM suite, with the ability to translate complex business and portfolio management requirements into scalable, maintainable platform solutions. This role requires collaboration with architects, product owners, business stakeholders, and Agile delivery teams to modernize portfolio governance, planning, investment tracking, and enterprise...

OVERVIEW iTech AG is seeking a Senior ServiceNow Developer – Field Service Management (FSM) to support federal programs by designing, developing, and enhancing ServiceNow Field Service Management solutions in secure, scalable, and compliant environments. This role serves as a senior technical contributor responsible for implementing and supporting advanced FSM capabilities that improve operational efficiency, workforce coordination, customer experience, and field service delivery. The ideal candidate brings strong hands-on ServiceNow development experience with deep expertise across FSM modules including work order management, scheduling and dispatch, mobile workforce enablement, customer engagement, inventory management, and field operations optimization. This role requires collaboration with architects, product owners, dispatch teams, field operations staff, and Agile delivery teams to modernize enterprise service delivery capabilities across federal organizations....

OVERVIEW iTech AG is seeking an experienced Senior Developer / Technical Consultant to provide focused implementation and configuration support on a complex ServiceNow engagement for a federal agency customer. Working under the direction of the Lead Developer, this individual will execute platform build tasks, support AI feature configuration and testing, contribute to CMDB and ITSM workstreams, and ensure quality through structured environment promotion and QA activities. The role requires solid ServiceNow fundamentals, strong attention to detail, and the ability to operate semi-independently on assigned deliverables within a structured delivery framework. The successful candidate will be a reliable, detail-oriented contributor who takes ownership of assigned tasks and maintains thorough documentation throughout the engagement lifecycle. This is an excellent opportunity for a mid-level ServiceNow practitioner looking to deepen expertise across AI features, ITSM, and ITOM in...

OVERVIEW iTech AG is seeking an Engagement Manager with 3–5 years of experience within the ServiceNow ecosystem to support the design, delivery, and optimization of ServiceNow solutions. The ideal candidate will act as a bridge between business stakeholders and technical teams, translating requirements into well-defined user stories and ensuring successful Agile delivery. This role requires hands-on experience working within ServiceNow implementations and enhancements, with a strong understanding of platform capabilities and Agile delivery methodologies. ROLES AND RESPONSIBILITIES Engage with stakeholders to gather, document, and validate business requirements Leads end-to-end client engagement for Field Service Management (FSM) and Enterprise Asset Management (EAM) implementations, serving as the primary point of contact between the customer, project teams, and senior stakeholders to ensure delivery alignment and satisfaction. Oversees project scope,...

OVERVIEW   iTech AG is seeking a ServiceNow Business Analyst to support the Plan Discovery initiative for SBP’s multi-year Inquiry360 transformation program. This initiative supports onboarding BCBS Local Plans onto a centralized customer service and inquiry management platform while preparing for future ServiceNow-enabled operational modernization.  The consultant will perform Discovery activities, facilitate stakeholder alignment, document current-state operations, identify process and technology gaps, and define future-state workflows aligned to Inquiry360 and future ServiceNow implementation objectives.  ROLES AND RESPONSIBILITIES   Perform Discovery and business process analysis activities across multiple BCBS Local Plans  Facilitate workshops and SME sessions to capture:  Current-state workflows  Operational variations  Pain points and opportunities  Technical and integration dependencies  Document:  As-is and future-state...

OVERVIEW iTech AG is seeking a Senior ServiceNow Developer to support a federal program by designing, developing, and enhancing ServiceNow solutions in a secure, scalable, and compliant environment. This role serves as a senior technical contributor responsible for building high-quality platform functionality, developing user-facing portals, and supporting core ServiceNow capabilities aligned to mission and business needs.   The ideal candidate brings strong hands-on ServiceNow development experience, deep familiarity with portal technologies, and the ability to work collaboratively within Agile and SAFe delivery environments. This role requires a developer who can translate requirements into maintainable, performant ServiceNow solutions while adhering to federal standards and best practices.   ROLES AND RESPONSIBILITIES Design, develop, and configure ServiceNow solutions to support federal program requirements Build and maintain custom applications,...

OVERVIEW iTech AG is seeking a Senior ServiceNow Developer to support a federal program by designing, developing, and enhancing ServiceNow solutions in a secure, scalable, and compliant environment. This role serves as a senior technical contributor responsible for building high-quality platform functionality, developing user-facing portals, and supporting core ServiceNow capabilities aligned to mission and business needs.   The ideal candidate brings strong hands-on ServiceNow development experience, deep familiarity with portal technologies, and the ability to work collaboratively within Agile and SAFe delivery environments. This role requires a developer who can translate requirements into maintainable, performant ServiceNow solutions while adhering to federal standards and best practices.   ROLES AND RESPONSIBILITIES Design, develop, and configure ServiceNow solutions to support federal program requirements Build and maintain custom applications,...

OVERVIEW iTech AG is seeking a Senior ServiceNow Developer to support a federal program by designing, developing, and enhancing ServiceNow solutions in a secure, scalable, and compliant environment. This role serves as a senior technical contributor responsible for building high-quality platform functionality, developing user-facing portals, and supporting core ServiceNow capabilities aligned to mission and business needs.   The ideal candidate brings strong hands-on ServiceNow development experience, deep familiarity with portal technologies, and the ability to work collaboratively within Agile and SAFe delivery environments. This role requires a developer who can translate requirements into maintainable, performant ServiceNow solutions while adhering to federal standards and best practices.   ROLES AND RESPONSIBILITIES Design, develop, and configure ServiceNow solutions to support federal program requirements Build and maintain custom applications,...

OVERVIEW iTech AG is seeking a Senior ServiceNow Developer to support a federal program by designing, developing, and enhancing ServiceNow solutions in a secure, scalable, and compliant environment. This role serves as a senior technical contributor responsible for building high-quality platform functionality, developing user-facing portals, and supporting core ServiceNow capabilities aligned to mission and business needs.   The ideal candidate brings strong hands-on ServiceNow development experience, deep familiarity with portal technologies, and the ability to work collaboratively within Agile and SAFe delivery environments. This role requires a developer who can translate requirements into maintainable, performant ServiceNow solutions while adhering to federal standards and best practices.   ROLES AND RESPONSIBILITIES Design, develop, and configure ServiceNow solutions to support federal program requirements Build and maintain custom applications,...