Covenant Transport Solutions

As a Dedicated Operations Representative, you are responsible for managing Strategic Customer/Carrier Accounts within a high-volume brokerage operation. The Dedicated Operations Representative must provide carrier procurement and transportation solutions across multiple modes, improve profitability and provide a high level of customer service. This individual will also develop and foster strategic relationships with an extensive customer/carrier base. At Covenant Transport Solutions, we are committed to servicing our customers and exceeding expectations. Our team members are trained to see the world through the eyes of our customers and transcend the investment of a traditional broker relationship. Responsibilities Tactical Responsibilities: Daily management of dedicated customer/carrier relationships and all freight in transit Focus on load management, assigning carriers to loads, tendering shipments, and holding carriers accountable to committed shipments Focused...

The Tracking Representative is responsible for tracking carriers’ progress on Solutions customer shipments. The role will manage shipment pick ups, deliveries, and loads in transit while identifying and resolving issues Responsibilities Proactive and diligent execution of on-time tracking and tracing for all shipments in transit. Disseminate relevant and accurate tracking updates to internal team members. Continuous maintenance of internal and external platforms with updated shipment details as required. Communicate with drivers and carriers' load requirements and details to ensure a successful lifecycle from dispatch to delivery with little to no issues. Field any and all inquiries from customers and/or carriers regarding the status of a specific shipment. Gather driver information and perform check calls as needed (i.e Dispatch, pick up/arrival, pickup/depart, in-transit, cosignee/arrival, cosigness/depart). Update tracking information in shipments....

As a Carrier Sales Representative you will work closely with our extensive network of carriers, as well as develop new relationships focusing on improving efficiency and managing transportation costs. You will source and procure the carrier services that will physically move freight for our clients. Top priority is ensuring timely pick-up and delivery of customer freight while building and maintaining relationships with carriers. Masters of negotiation, you secure the best rates on a spot or transactional basis. You thrive in an ever-changing environment, taking a proactive approach in learning the pricing and capacity fluctuations in the truckload shipping market. At Covenant Transport Solutions, we are committed to servicing our customers and exceeding expectations. Our team members are trained to see the world through the eyes of our customers and transcend the investment of a traditional broker relationship. Responsibilities: Source and procure carrier capacity to book...

This role is responsible for turning operational data into actionable insights that support decision making. The position analyzes trends, identifies performance drivers, and makes data-backed recommendations to improve business results. This role will apply proven communication, analytical, and problem-solving skills to help maximize the profitability and productivity of the business unit. Responsibilities Independently analyze financial and operational performance, identifying trends, risks, and opportunities across business units. Identify opportunities to improve efficiency and reduce manual effort through automation using various platforms including DOMO and Power Automate. Partner with business unit leaders to define reporting requirements and translate business needs into analytical solutions. ⁠Prepare reporting packages for business units, including Brokerage, Dedicated Operations, and Highway Services. Collaborate with stakeholders to improve decisions based on...

*The schedules for these roles are: 1 Fri-Sun 0700-1900 & 1 Sat-Mon 0700-1900 * The Extended Coverage Representative supports customers by ensuring the efficient movement of inventory through proactive after-hours logistics support. This role is responsible for managing existing customer accounts, negotiating rates based on market conditions, identifying and resolving shipment issues, and maintaining strong service execution during non-standard business hours. Responsibilities Proactive and diligent execution of on-time tracking and tracing for all shipments in transit. Disseminate relevant and accurate tracking updates to internal team members. Maintain internal and external systems with current shipment details. Communicate load requirements to drivers and carriers to ensure successful execution. ⁠Provide proactive communication when delays or service risks arise. Respond to customer and carrier inquiries regarding shipment status. Conduct driver check calls...

*The schedules for these roles are: 1 Sun-Tues alt Sat 1900-0700 & 1 Wed-Fri alt Sat 1900-0700 & 1 M-F 1700-0200* The Extended Coverage Representative supports customers by ensuring the efficient movement of inventory through proactive after-hours logistics support. This role is responsible for managing existing customer accounts, negotiating rates based on market conditions, identifying and resolving shipment issues, and maintaining strong service execution during non-standard business hours. Responsibilities Proactive and diligent execution of on-time tracking and tracing for all shipments in transit. Disseminate relevant and accurate tracking updates to internal team members. Maintain internal and external systems with current shipment details. Communicate load requirements to drivers and carriers to ensure successful execution. ⁠Provide proactive communication when delays or service risks arise. Respond to customer and carrier inquiries regarding...

The Capacity Management Coordinator will assist with the daily operations of carrier compliance and capacity strategies for brokerage accounts to reduce risk for the Managed Freight division and ensure capacity plans are being executed in a timely manner. Responsibilities Update or build brokerage carrier profiles in respective TMS. Maintain brokerage carrier contracts in Mercurygate. Vet carriers for brokerage loads to ensure compliance and integrity. Perform analysis for bids and for any received carrier pricing. Negotiate rate pricing for new bids and customers. Generate carrier service reports with accurate and up to date data. ⁠Complete invoice reviews and maintains the capacity management review queue, escalating issues as they arise. Handle day to day operational issues with capacity issues with Managed Transportation. Ensure the Claims Department has updated information as needed. Maintain all capacity lane and rate contracts in appropriate TMS. Perform...

The Transportation Management Coordinator ensures the operational execution of contract transportation customer requirements by acting as the primary point of contact for the Customer/Carrier. Responsibilities Owns order receipt, planning and optimization, as well as carrier selection and tender Executes track & trace functionality for exception loads Execute spot buy for hot, one off and/or unusual non-contracted lanes Primary point of contact with customer/carrier interaction and daily tactical communication via phone and email Route and tender shipments using technology and business processes to ensure maximum value to customers and Landair Provide carrier compliance, root cause analysis, and EDI problem resolution Facilitate non-typical or specialized customer requests Provide assistance to new hires in training and on-going operational activities Utilize methods and procedures to achieve process compliance and organization goals Support and maintain...