Transport Management Services
Chattanooga, TN, USA
The Onboarding Lead is responsible for overseeing and supporting the end-to-end onboarding process for new professional drivers to ensure timely, accurate, and compliant activation. This role serves as a key liaison between applicants, internal departments, and onboarding team members, ensuring all regulatory, safety, and company requirements are met. Responsibilities Responsible for communicating with the applicant to get all information needed to complete their Driver Qualification file (employment info, documentation, etc.) for company and owner operator/ lease purchase/ change overs Maintain timely and ongoing communication with applicants to guide them through the onboarding process and ensure timely submission of required materials. Review each application thoroughly to ensure it is 100% accurate and complete, including all required attachments such as MVRs, safety performance histories, and prior employment verifications. Utilize onboarding and applicant tracking...