MAA

The Resident Experience Specialist reports to the property manager and provides customer service to residents and administrative support to the property management office to promote resident satisfaction and retention. Primary duties include managing move-in and move-out experiences, conducting inspections, resident orientations, coordinating service requests, and facilitating transfers within MAA communities. The successful candidate will embody and work to reinforce MAA’s Core Values throughout all aspects of MAA.   Those values include: • Appreciating the uniqueness of each individual • Communicating openly and with integrity • Embracing opportunities • Doing the right thing at the right time for the right reasons Duties and Responsibilities •   Conducts pre-walk inspections of units prior to move-in. Performs move-in and move-out inspections using SightPlan. •   Procures and prepares personalized move-in gifts for new residents. Facilitates move-in...

The Resident Experience Specialist reports to the property manager and provides customer service to residents and administrative support to the property management office to promote resident satisfaction and retention. Primary duties include managing move-in and move-out experiences, conducting inspections, resident orientations, coordinating service requests, and facilitating transfers within MAA communities. The successful candidate will embody and work to reinforce MAA’s Core Values throughout all aspects of MAA.   Those values include: • Appreciating the uniqueness of each individual • Communicating openly and with integrity • Embracing opportunities • Doing the right thing at the right time for the right reasons Duties and Responsibilities •   Conducts pre-walk inspections of units prior to move-in. Performs move-in and move-out inspections using SightPlan. •   Procures and prepares personalized move-in gifts for new residents. Facilitates move-in...

The Market Leasing Specialist reports to the Sales and Leasing Manager and supports the leasing operations and financial performance of assigned apartment communities for MAA.   Primary responsibilities include delivering personalized leasing experiences to potential residents, escorting prospects to multiple locations, conducting post-tour follow-ups, and ensuring smooth application processing. The successful candidate will embody and work to reinforce MAA’s Core Values.   Those values include: •   Appreciating the uniqueness of each individual •   Communicating openly and with integrity •   Embracing opportunities •   Doing the right thing at the right time for the right reasons Duties and Responsibilities •   Meets the prospect at the designated community or location to begin the personalized leasing experience and assumes full ownership of the prospect journey. Drives personal vehicle to lead and escort each prospect following in their personal...

The Resident Experience Specialist reports to the property manager and provides customer service to residents and administrative support to the property management office to promote resident satisfaction and retention. Primary duties include managing move-in and move-out experiences, conducting inspections, resident orientations, coordinating service requests, and facilitating transfers within MAA communities. The successful candidate will embody and work to reinforce MAA’s Core Values throughout all aspects of MAA.   Those values include: • Appreciating the uniqueness of each individual • Communicating openly and with integrity • Embracing opportunities • Doing the right thing at the right time for the right reasons Duties and Responsibilities •   Conducts pre-walk inspections of units prior to move-in. Performs move-in and move-out inspections using SightPlan. •   Procures and prepares personalized move-in gifts for new residents. Facilitates move-in...

The Regional Vice President reports to the Senior Vice President and oversees a portfolio of properties in a specific geographic region and works to ensure that the assigned properties perform in accordance with corporate expectations.   This will be accomplished by providing leadership to property-level staff maintaining a high level of market awareness in order to interpret and anticipate trends, and successfully communicating and implementing corporate policies, programs and initiatives at the property level. The successful candidate will embody and work to reinforce MAA’s Core Values.   Those values include: • Appreciating the uniqueness of each individual • Communicating openly and with integrity • Embracing opportunities • Doing the right thing at the right time for the right reasons Duties and Responsibilities • Audits all properties in the assigned area on a regular basis to ensure that they present the highest quality image possible. An audit includes...

The Sales and Leasing Manager reports to a Regional Vice President to manage the leasing operations and support the financial performance of a portfolio of MAA apartment communities within a market.   Primary scope of responsibility includes ensuring the delivery of personalized leasing experiences to potential residents; escort of prospects to multiple locations for scheduled tours; completion and audit of post-tour follow-ups; efficient lease application processing. This role will also organize and deploy targeted lead recovery campaigns to help boost conversion and lead engagement at properties of concern in coordination with digital marketing and lead generation partners. The successful candidate will embody and work to reinforce MAA’s Core Values.   Those values include: • Appreciating the uniqueness of each individual • Communicating openly and with integrity • Embracing opportunities • Doing the right thing at the right time for the right reasons Duties...

The Resident Experience Specialist reports to the property manager and provides customer service to residents and administrative support to the property management office to promote resident satisfaction and retention. Primary duties include managing move-in and move-out experiences, conducting inspections, resident orientations, coordinating service requests, and facilitating transfers within MAA communities. The successful candidate will embody and work to reinforce MAA’s Core Values throughout all aspects of MAA.   Those values include: • Appreciating the uniqueness of each individual • Communicating openly and with integrity • Embracing opportunities • Doing the right thing at the right time for the right reasons Duties and Responsibilities •   Conducts pre-walk inspections of units prior to move-in. Performs move-in and move-out inspections using SightPlan. •   Procures and prepares personalized move-in gifts for new residents. Facilitates move-in...

The Resident Experience Specialist reports to the property manager and provides customer service to residents and administrative support to the property management office to promote resident satisfaction and retention. Primary duties include managing move-in and move-out experiences, conducting inspections, resident orientations, coordinating service requests, and facilitating transfers within MAA communities. The successful candidate will embody and work to reinforce MAA’s Core Values throughout all aspects of MAA.   Those values include: • Appreciating the uniqueness of each individual • Communicating openly and with integrity • Embracing opportunities • Doing the right thing at the right time for the right reasons Duties and Responsibilities •   Conducts pre-walk inspections of units prior to move-in. Performs move-in and move-out inspections using SightPlan. •   Procures and prepares personalized move-in gifts for new residents. Facilitates move-in...