WEOKIE Federal Credit Union

    Title: Member Advocate III (Sr. Counselor) The Member Advocate III delivers extraordinary service while encouraging members and non members to choose the Credit Union as their primary financial services provider by proactively building member relationships. The Member Advocate III proactively suggests appropriate products and services to help members better manage their financial needs and provide information about the Credit Union, its mission, and its products and services.   Consultatively interact with members to help meet their spoken and unspoken financial needs, proactively recommend Credit Union products and services, and accurately address member service needs. Educate members on ease of use and convenience services, including technology where applicable, to encourage increased use of the cooperative while building and increasing member engagement.   Accurately process new accounts for new and existing members and perform maintenance on...

BASIC FUNCTION The Consumer Loan Funding Specialist is responsible for funding consumer loans accurately, efficiently, and compliantly across both the Direct/Centralized Lending channel and the Indirect dealership channel. This position manages loans from approval through funding, performs final review and post-funding audit of loan documentation, communicates directly with members and dealership partners, and adjusts priorities between channels based on business need, staffing levels, and loan volume. This position is regularly scheduled Tuesday through Saturday in order to extend WEOKIE's consumer lending capability into Saturday, when member and dealership demand is highest. The role enables members to complete and fund a loan on a Saturday rather than waiting until the following business day, and provides same-day dealership funding support during peak weekend vehicle sales volume. Saturday coverage is a core purpose of this...

Title: Member Advocate II   The Member Advocate II delivers extraordinary service while encouraging members and non members to choose the Credit Union as their primary financial services provider by proactively building member relationships. The Member Advocate II proactively suggests appropriate products and services to help members better manage their financial needs and provide information about the Credit Union, its mission, and its products and services.   Consultatively interact with members to help meet their spoken and unspoken financial needs, proactively recommend Credit Union products and services, and accurately address member service needs. Educate members on ease of use and convenience services, including technology where applicable, to encourage increased use of the cooperative while building and increasing member engagement.   Accurately process new accounts for new and existing members and perform maintenance on members’ accounts as...

    Title: Member Advocate III (Sr. Counselor) The Member Advocate III delivers extraordinary service while encouraging members and non members to choose the Credit Union as their primary financial services provider by proactively building member relationships. The Member Advocate III proactively suggests appropriate products and services to help members better manage their financial needs and provide information about the Credit Union, its mission, and its products and services.   Consultatively interact with members to help meet their spoken and unspoken financial needs, proactively recommend Credit Union products and services, and accurately address member service needs. Educate members on ease of use and convenience services, including technology where applicable, to encourage increased use of the cooperative while building and increasing member engagement.   Accurately process new accounts for new and existing members and perform maintenance on...

Title: Member Advocate II   The Member Advocate II delivers extraordinary service while encouraging members and non members to choose the Credit Union as their primary financial services provider by proactively building member relationships. The Member Advocate II proactively suggests appropriate products and services to help members better manage their financial needs and provide information about the Credit Union, its mission, and its products and services.   Consultatively interact with members to help meet their spoken and unspoken financial needs, proactively recommend Credit Union products and services, and accurately address member service needs. Educate members on ease of use and convenience services, including technology where applicable, to encourage increased use of the cooperative while building and increasing member engagement.   Accurately process new accounts for new and existing members and perform maintenance on members’ accounts as...

BASIC FUNCTION The Marketing Specialist – Content Creation is responsible for developing, writing, editing, and proofing content that supports WEOKIE Federal Credit Union’s overall marketing strategy. This position focuses heavily on social media content creation (graphics and video), email marketing, copywriting, and proofreading to ensure clear, consistent, and compliant communication with members. Assists Director of Marketing in developing, executing, and reporting on the annual product promotion calendar, email campaigns, and social media content calendar.  MAJOR ACTIVITIES Create engaging social media content , including platform-specific graphics, video, and copy that align with WEOKIE’s brand and credit union goals. Manage day-to-day posting, scheduling, and monitoring of social media communities. Develop, write, proof, and distribute email campaigns that highlight products, services, promotions, and community events. Collaborate with team members to...

    Title: Member Relationship Assistant Manager (Asst. Branch Manager) The Assistant Member Relationship Center Manager assists in all aspects of managing the WEOKIE Member Relationship Center including member service and membership growth for his/her Member Relationship Center in alignment with the organization’s Service Delivery Strategy.   Leads the member relationship center’s service delivery strategy. Manages the delivery of an extraordinary service experience for all members and staff.   Assists with supervisory duties for Member Relationship Center employees. Responsible for training, certification, consistent coaching, conducting regular/yearly reviews, assist in developing Member Relationship Center employees for advancement.   As a working Manager, interacts with members to help meet their needs. Educates and trains Members on how to utilize convenient services, including products, online banking technology where applicable, and...

Title: Member Advocate II   The Member Advocate II delivers extraordinary service while encouraging members and non members to choose the Credit Union as their primary financial services provider by proactively building member relationships. The Member Advocate II proactively suggests appropriate products and services to help members better manage their financial needs and provide information about the Credit Union, its mission, and its products and services.   Consultatively interact with members to help meet their spoken and unspoken financial needs, proactively recommend Credit Union products and services, and accurately address member service needs. Educate members on ease of use and convenience services, including technology where applicable, to encourage increased use of the cooperative while building and increasing member engagement.   Accurately process new accounts for new and existing members and perform maintenance on members’ accounts as...

    Title: Member Advocate III (Sr. Counselor) The Member Advocate III delivers extraordinary service while encouraging members and non members to choose the Credit Union as their primary financial services provider by proactively building member relationships. The Member Advocate III proactively suggests appropriate products and services to help members better manage their financial needs and provide information about the Credit Union, its mission, and its products and services.   Consultatively interact with members to help meet their spoken and unspoken financial needs, proactively recommend Credit Union products and services, and accurately address member service needs. Educate members on ease of use and convenience services, including technology where applicable, to encourage increased use of the cooperative while building and increasing member engagement.   Accurately process new accounts for new and existing members and perform maintenance on...