WEOKIE Federal Credit Union

  The Member Advocate I will deliver extraordinary service while accurately and efficiently processing a variety of cash and inquiry transactions for members while adhering to applicable policies and procedures. The Member Advocate I will proactively suggest appropriate products and services to help members better manage their financial needs and provide information about the Credit Union, its mission, and its products and services.   Provide extraordinary member service by being knowledgeable, engaging with members, making members feel valued and consistently applying defined service standards. Accurately process transactions for members, including but not limited to, cashing checks, receiving deposits and payments, processing withdrawals, conducting information inquiries.   Listen actively to fully understand and answer members’ questions/concerns, and offer guidance to appropriate products and services. Proactively identify and make appropriate, qualified referrals...

Title: Member Advocate II   The Member Advocate II delivers extraordinary service while encouraging members and non members to choose the Credit Union as their primary financial services provider by proactively building member relationships. The Member Advocate II proactively suggests appropriate products and services to help members better manage their financial needs and provide information about the Credit Union, its mission, and its products and services.   Consultatively interact with members to help meet their spoken and unspoken financial needs, proactively recommend Credit Union products and services, and accurately address member service needs. Educate members on ease of use and convenience services, including technology where applicable, to encourage increased use of the cooperative while building and increasing member engagement.  Accurately process new accounts for new and existing members and perform maintenance on members’ accounts as requested. (Do it right...

MEMBER ADVOCATE I The Member Advocate I will deliver extraordinary service while accurately and efficiently processing a variety of cash and inquiry transactions for members while adhering to applicable policies and procedures. The Member Advocate I will proactively suggest appropriate products and services to help members better manage their financial needs and provide information about the Credit Union, its mission, and its products and services.  Major Activities:  Provide extraordinary member service by being knowledgeable, engaging with members, making members feel valued and consistently applying defined service standards. Accurately process transactions for members, including but not limited to, cashing checks, receiving deposits and payments, processing withdrawals, conducting information inquiries.  2. Listen actively to fully understand and answer members’ questions/concerns, and offer guidance to appropriate products and services. Proactively identify and make...

Title: Mortgage Development Officer Description:  The Mortgage Development Officer plays a crucial role in originating a diverse range of first, second, and ITIN mortgage loan products, catering specifically to the unique financial needs and goals of WEOKIE members and non-members within the OKC metro area. Preference to be fluent in both English and Spanish, this officer provides expert guidance, ensuring exceptional service that turns clients into raving fans. This position requires substantial time working outside of the office, building meaningful relationships within the community, and actively generating new loan opportunities through strategic business development efforts. The Mortgage Development Officer is expected to work independently while maintaining strong communication and accountability with their manager. 1. Work primarily in the field and outside of the office when meeting with members, referral partners, and prospective clients. Available to take...

We are seeking an experienced and mission-driven Manager of Information Security to help protect our credit union’s systems, safeguard member data, and support our commitment to being the best place our employees have ever worked and the best place our members have ever banked . The ideal candidate holds a current CISSP certification, and has experience in IT Security, Business Continuity, and Vendor Management , demonstrating deep expertise across all cybersecurity domains, and maintains ongoing training to stay ahead of evolving threats and regulatory requirements in the financial services sector. The Manager Information Security responsible for overseeing the Information Security program, Vendor Management program, and the administration of the Business Continuity Plan at WEOKIE Federal Credit Union. Responsibilities include but are not limited to developing and maintaining the information security framework, monitoring and managing vendor risk, and maintaining,...

The Member Advocate I will deliver extraordinary service while accurately and efficiently processing a variety of cash and inquiry transactions for members while adhering to applicable policies and procedures. The Member Advocate I will proactively suggest appropriate products and services to help members better manage their financial needs and provide information about the Credit Union, its mission, and its products and services. Provide extraordinary member service by being knowledgeable, engaging with members, making members feel valued and consistently applying defined service standards. Accurately process transactions for members, including but not limited to, cashing checks, receiving deposits and payments, processing withdrawals, conducting information inquiries. Listen actively to fully understand and answer members’ questions/concerns, and offer guidance to appropriate products and services. Proactively identify and make appropriate, qualified referrals for members...

  Title: Member Advocate III (Sr. Counselor) Revised: 05/04/2025   Salary Grade: Non Exempt                                                                            Reports to: Member Relationship Manager  Department: Member Relationship Center                                            # Supervised Staff: 0 Mobile Device Eligible: No                                                                            Laptop Eligible: No     The Member Advocate III delivers extraordinary service while encouraging members and non members to choose the Credit Union as their primary financial services provider by proactively building member relationships. The Member Advocate III proactively suggests appropriate products and services to help members better manage their financial needs and provide information about the Credit Union, its mission, and its products and services.   Consultatively interact with members to help meet their spoken and unspoken financial needs,...

Title: Member Advocate II   Salary Grade: Non Exempt                                                                            Reports to: Member Relationship Manager Department: Member Relationship Center                                            # Supervised Staff: 0 Mobile Device Eligible: No                                                                            Laptop Eligible: No   The Member Advocate II delivers extraordinary service while encouraging members and non members to choose the Credit Union as their primary financial services provider by proactively building member relationships. The Member Advocate II proactively suggests appropriate products and services to help members better manage their financial needs and provide information about the Credit Union, its mission, and its products and services.   Consultatively interact with members to help meet their spoken and unspoken financial needs, proactively recommend Credit Union products and...

We are seeking an experienced and mission-driven Manager of Information Security to help protect our credit union’s systems, safeguard member data, and support our commitment to being the best place our employees have ever worked and the best place our members have ever banked. The ideal candidate holds a current CISSP certification, and has experience in IT Security, Business Continuity, and Vendor Management, demonstrating deep expertise across all cybersecurity domains, and maintains ongoing training to stay ahead of evolving threats and regulatory requirements in the financial services sector. The Manager Information Security responsible for overseeing the Information Security program, Vendor Management program, and the administration of the Business Continuity Plan at WEOKIE Federal Credit Union. Responsibilities include but are not limited to developing and maintaining the information security framework, monitoring and managing vendor risk, and maintaining, enhancing, and...

POSITION DESCRIPTION Title: Centralized Lending Manager Revised: 12/01/2021   Salary Grade: Exempt                                                               Reports To: VP of Consumer Loan Origination Department: Consumer Lending                                                                # Supervised Staff: 12  Mobile Device Eligible: Yes                                                                            Laptop        Cell Phone      The Centralized Lending Manager is responsible for leading a team of Centralized Sales Specialist and Processors. Train, coach and develop an outstanding sales team and foster internal business partner relationships to ensure a positive member experience from the time of application to loan closing. Lending Manager must maintain a thorough knowledge of lending policies procedures and regulatory requirements and consistently demonstrate a commitment to quality and professional ethics.        Maintain a highly...

  Title: Information Technology Specialist (Server Virtualization and Storage Administrator) Revised: 04/16/2024   Salary Grade: Exempt                                                                            Reports To: VP of IT Department: Information Technology                                              # Supervised Staff: 0 Mobile Device Eligible: Yes                                                               Laptop: Yes                                                               Cell Phone: Yes     The Information Technology Specialist (Server Virtualization and Storage Administration) role is responsible for managing and maintaining the virtualization infrastructure, storage systems, and associated technologies within the organization. This role ensures optimal performance, availability, and security of server virtualization platforms and storage solutions.  Major Activities:   Providing support for all IT systems including day-to-day operations and...

POSITION DESCRIPTION Title: Consumer Loan Underwriting Manager Revised: 6/26/2025 Salary Grade: Reports To: VP of Consumer Lending Department: Consumer Lending # Supervised Staff: 3 Mobile Device Eligible: Yes Laptop Cell Phone The Consumer Loan Underwriting Manager provides strategic leadership and expert oversight of the consumer loan underwriting team and processes, in close collaboration with the VP of Consumer Lending. This role ensures accurate, timely, consistent, and compliant lending decisions while delivering an exceptional service experience to our members and partners. The Manager works alongside the VP of Consumer Lending to grow the Credit Union’s consumer loan portfolio across direct and indirect channels, while maintaining high loan quality, managing portfolio risk, and achieving strong growth with controlled delinquency. The ideal candidate is a transformational leader with a proven ability to analyze lending performance using key metrics, assess risk...

    Title: Member Relationship Assistant Manager (Asst. Branch Manager) Revised: 05/04/2025   Salary Grade: Exempt                                                                                     Reports to: Member Relationship Manager Department: Member Relationship Center                                            # Supervised Staff: 1-15 indirect Mobile Device Eligible: Yes                                                                            Laptop Eligible: No   The Assistant Member Relationship Center Manager assists in all aspects of managing the WEOKIE Member Relationship Center including member service and membership growth for his/her Member Relationship Center in alignment with the organization’s Service Delivery Strategy.   Leads the member relationship center’s service delivery strategy. Manages the delivery of an extraordinary service experience for all members and staff.   Assists with supervisory duties for Member Relationship...

  The Member Advocate I will deliver extraordinary service while accurately and efficiently processing a variety of cash and inquiry transactions for members while adhering to applicable policies and procedures. The Member Advocate I will proactively suggest appropriate products and services to help members better manage their financial needs and provide information about the Credit Union, its mission, and its products and services.   Provide extraordinary member service by being knowledgeable, engaging with members, making members feel valued and consistently applying defined service standards. Accurately process transactions for members, including but not limited to, cashing checks, receiving deposits and payments, processing withdrawals, conducting information inquiries.   Listen actively to fully understand and answer members’ questions/concerns, and offer guidance to appropriate products and services. Proactively identify and make appropriate, qualified referrals...