Riggs CAT

The Compact Equipment Shop Technician is responsible for providing high quality repair service on equipment, in order to respond to customer needs in a positive, caring and timely manner and to ensure maximum value for work performed.  WHAT YOU'LL DO   Complete assigned jobs and tasks to meet flat rate times and re-work metrics. Work safely and follow all Riggs safety policies and procedures. Complete related paperwork and access databases required to complete job (work order, parts order, JSA, DBS, SIMS, SIS web, BMTS) accurately and timely. Follow contamination control and HAZMAT rules and regulations Remove and install parts, disassemble and assemble components, and test and adjust assemblies. with minimal supervision. Complete all assigned training in a timely and proficient manner. Schedule: Tuesday-Saturday WHAT YOU'LL NEED Requires general knowledge of engines, electrical, electronic, hydraulic, mechanical, pneumatic systems and components. General...

Riggs CAT Description: The Power Systems Coordinator will lead the administrative effort for the Engine Division by overseeing the daily activity of the department. This candidate coordinates, monitors, and improves the department by providing support and guidance to internal and external customers. WHAT YOU'LL DO Prepare and submit new engine orders to Caterpillar and selected vendors Complete dealer searches and trades for new engine requirements Manage the department’s inventory (receiving, tracking, storage, etc.) Prepare and monitor new engine configurations for accuracy and application Assist partners with technical requirements and other pertinent information (including rental department, outside vendors, customers, etc.) Monitor usage and hours of EPG rental units Retrieve and review DODGE reports and forward leads to appropriate team member Monitor and advise on aged and slow moving inventory Build relationships with all internal customers and promote...

Riggs CAT Description: The Senior Director of Business Development – Oil & Gas will lead strategic growth initiatives focused on expanding market share within the natural gas compression sector. This role is responsible for driving revenue through the sale of new and used Caterpillar 3400, 3500, and 3600 series engines, while also developing and managing engine sourcing pipelines to support a certified Caterpillar rebuild facility in Central Arkansas. This individual will serve as a key commercial leader, leveraging deep industry expertise, strong relationships, and market insight to position the dealership as a premier partner for engine solutions across the U.S. oil and gas market. Key Responsibilities Business Development & Sales Identify, develop, and close new business opportunities with natural gas compression companies across the United States  Drive sales of new and used Caterpillar 3400, 3500, and 3600 series engines  Develop strategic account plans...

Riggs CAT Description:   Description The Parts Sales Associate is a front-line position who is responsible for successfully providing excellent customer service and maintaining professionalism while taking parts orders and arranging timelines for customer delivery/pick-up/etc. WHAT YOU'LL DO Provide exceptional customer service. Maintain a clean, organized, professional and safe work environment. Efficiently and accurately pick, put away, deliver orders and maintain customer will call Fabricates hoses. Ships and receives freight. Process customer and shop orders as well as returns Understands basic principles of inventory control. Interact with customer to determine customer parts needs, process orders and communicate status. Effectively look up appropriate parts in system to determine customer parts needs Demonstrate appropriate cash handling and payment procedures Follows Contamination Control guidelines Executes backorders Accurately process and complete...

Riggs CAT Description:  The Riggs Construction Technologies Product Support Specialist provides expert client support, training, and consulting for Trimble and Cat digital construction and machine control technologies. This role partners with clients, sales, and internal teams to ensure successful implementation, performance, and adoption of construction technology solutions that improve productivity and accuracy on jobsites. Key Responsibilities · Serve as Trimble/Cat technology expert for machine control, grade control, and digital construction solutions · Lead system startups, commissioning, and operator training at client sites for on-machine technolgies · Provide client training on Trimble Business Center (TBC), WorksManager, WorksOS, VisionLink, etc · Work to identify new market segments and develop strategies for success (Drones, Mobile Scanning, Modeling Building) · Support new and existing clients with setup, troubleshooting, and optimization of software and...

Riggs CAT Description: The Vice President of Electric Power is a senior leadership role responsible for driving the overall strategy, growth, and profitability of the dealership’s electric power business. This includes oversight of sales, rental operations, and aftermarket support across generators, switchgear, and related power solutions. This position demands a robust commercial acumen, proven operational leadership, and comprehensive industry expertise to drive market expansion and deliver exceptional client solutions. Strategic Leadership Develop and execute a comprehensive electric power strategy aligned with dealership and Caterpillar objectives  Drive revenue growth, profitability, and market expansion across all electric power segments  Identify new business opportunities, partnerships, and emerging market trends  Lead annual business planning, forecasting, and performance tracking  Sales Leadership Oversee sales of:  New and used generators  New switchgear...

Riggs CAT Description: The Heavy Haul Driver is responsible for driving truck with capacity of more than 3 tons, to transport materials to and from specified destinations.    WHAT YOU'LL DO   Haul Class I though Class III materials. Load and unload truck, ensuring that all cargo is secure. Inspect all aspects of truck equipment such as tires, lights, brakes, gas, oil, and water. Must be able to operate all CAT equipment. Prepare receipts for load pickup. Maintain truck log, according to state and federal regulations. Will work with customers and vendors frequently, must be able to follow directions.   Requirements: WHAT YOU'LL NEED   High school diploma or general education degree (GED); and one (1) year certificate from college or technical school; One year related experience and/or training; or equivalent combination of education and experience. Must have a CDL driver’s license and clear driving record. Ability to work effectively with tools and equipment....

Riggs CAT Description:  The Global Used Equipment Sales & Procurement Representative is responsible for developing and maintaining a strong customer base while acquiring and selling used equipment nationally and worldwide. This role focuses on driving revenue growth, maximizing profitability, and delivering excellent customer service.  WHAT YOU'LL DO Sell used equipment outside the state of Arkansas—nationally and globally  Identify and develop new revenue streams and opportunities to increase gross profit  Actively source and purchase equipment for resale  Acquire machines for both in-territory and out-of-territory transactions  Represent Riggs CAT in wholesale and retail sales to dealers, brokers, and end users  Build and maintain a pipeline of prospective customers through research, networking, and industry resources  Negotiate pricing, terms, and close sales to maximize profitability  Prepare quotes, contracts, and manage transaction documentation...

Riggs CAT Description: The Director of FP&A serves as a key partner to the CFO, acting as both the leader of financial planning & analysis and a strategic advisor across the business. This role combines rigorous financial leadership with driving strategic initiatives, aligning cross-functional priorities, and ensuring execution against the company’s financial and operational goals. This individual will play a critical role in translating strategy into actionable financial plans and enhancing decision-making across the organization. Key Responsibilities: Financial Planning & Analysis Leadership Own the company-wide budgeting, forecasting, and long-range planning processes.  Translate strategic initiatives into financial impact and measurable targets.  Develop scenario modeling and sensitivity analyses.  Ensure alignment between operational KPIs and financial outcomes.  Lead cash flow forecasting and reporting, ensuring visibility into liquidity and...

Riggs CAT Description:  This role is responsible for driving efficiency, quality, and first-principles problem solving across the rebuild center, while also helping apply a Lean manufacturing mindset to Riggs Cat’s branch parts and service operations. The person in this role will partner closely with rebuild, service, parts, and branch leadership to imp rove flow, reduce waste, increase technician productivity, strengthen quality, and scale best practices across the business. WHAT YOU'LL DO Lean Leadership & Continuous Improvement Champion Lean methodologies across the rebuild center and branch parts and service operations to improve workflow, reduce waste, and enhance value delivery to customers. Apply first-principles thinking to identify process constraints, uncover root causes, and improve throughput, cycle time, and operating efficiency. Facilitate Kaizen events, 5S initiatives, value stream mapping sessions, and other structured continuous improvement...

The Power Systems Product Support Representative (PSSR) will provide product support and rental solutions for electrical and industrial customers. This position will be responsible for integrating the parts and service offerings to fit the customer’s needs and be the point of contact for the Power Systems department regarding equipment maintenance and rental support. WHAT YOU’LL DO Promote and sell product support services and products into assigned territory to meet sales objectives Contact prospective and current customers to determine customer needs, present product support information, and explain other available Riggs services Research, present, and quote power systems solutions custom to the customer need Quotes and sells customer value agreements (CVA) Monitor customer machine components to ensure maximum life of product Rent equipment and services, including power generation, temperature control, and air compressors along with any required ancillary products...

Riggs CAT Description:    The Accountant supports the finance team by completing a variety of accounting and financial tasks, including daily administrative functions, cash management, reconciliations, and general ledger support. This role helps ensure accuracy in financial reporting and the overall financial operations of the company. The ideal candidate is detail-oriented, organized, and able to work effectively in a fast-paced environment.  WHAT YOU'LL DO:  Assist with company credit card administration, including tracking and reconciliation  Support daily cash reconciliations and prepare the daily cash report  Prepare and assist with various bank reconciliations  Provide support with general ledger (GL) administration and maintenance  Assist with additional accounting and finance-related functions as needed  Ensure accuracy and timeliness in all assigned financial tasks  Collaborate with team members and departments to support financial operations...

Riggs CAT Description: The Parts Shuttle Driver is responsible for driving truck with capacity of more than 3 tons, to transport materials to and from specified destinations.  Start time 11PM.   WHAT YOU'LL DO · Responsible for nightly parts delivery and pick-up following timely schedule · Safely load and unload merchandise before and after transport · Safely transport merchandise to branch locations and drop boxes · Maintain DOT and Company required logs and reports. · Service and maintain truck as required, ensuring truck fluid levels and tires are in best operating condition and truck is clean · Assist other employees at warehouse by loading and unloading trucks as needed Requirements:   WHAT YOU'LL NEED · High school diploma or general education degree (GED); and one (1) year certificate from college or technical school; One year     related experience and/or training; or equivalent combination of education and experience. · Must have a CDL driver’s...

Riggs CAT Description: Riggs Power Systems is hiring a PM Power Systems Field Technician to support customers in the Northwest Arkansas area. This field-based role focuses on preventive maintenance, inspections, and light repairs on power generation equipment including diesel and gas engines, generators, and electrical systems. The ideal candidate will have 2–5 years of experience working with power systems or large engines and is committed to delivering safe, efficient, and high-quality service in the field. Minimum pay starts at $30/hour, with highly competitive pay commensurate with experience. What You’ll Do Perform preventive maintenance and scheduled service on power generation equipment Complete inspections, fluid sampling, and basic diagnostics on engines and generators Assist with troubleshooting mechanical and electrical issues using schematics and service tools Support minor repairs and component replacements on diesel and gas engines Conduct...

Riggs CAT Description: Position Overview: We are seeking a motivated and eager-to-learn Sales Development Representative to join our dynamic sales team. This role is designed for those with a keen interest in sales and business development, providing a robust foundation in our sales processes and tools. The position serves as a lead into various advanced roles within our organization, with a focus on long-term career development. Duties: Execute Proven Sales Process Internally: Implement our established sales strategies in a back-office capacity, supporting the sales team's efforts. Work Tool Inventory: Manage and maintain inventory of work tools, ensuring availability for sales operations. Work Tool Sales and Support to Sales Team: Assist in selling work tools and provide support to the sales team regarding tool usage and benefits. VST Execution: Execute Value Simulation Tool (VST) responsibilities to facilitate sales opportunities. SPM Back Up: Serve as...

Riggs CAT Description: The Product Support Sales Representative (PSSR) is responsible for maximizing the sale of parts and service capabilities by calling on customers in an assigned territory. You must demonstrate initiative, commitment to teamwork, enthusiasm for customer service, and dedication to finding solutions in an efficient manner. WHAT YOU'LL DO Promotes and sells Caterpillar equipment parts and company service capabilities; inspects customer equipment; develops/delivers proposals and estimates; develops and sells maintenance contracts Prepare territory coverage call plan, manage sales opportunities and sales activity reports Receives customer orders, serves as the customer contact point, and occasionally assists in the education of customer base on parts and service programs/initiatives Collaborates with other departments to provide exceptional customer service Work diligently to achieve desired results as defined on Sales Scorecard, focus on safety,...

Riggs CAT Description: The General Counsel serving as chief legal officer and strategic advisor to executive leadership and Board of Directors. Responsible for overseeing all legal, regulatory, compliance, and risk management functions while enabling business growth and operational performance. Provides business-focused legal guidance across corporate governance, mergers & acquisitions, commercial contracts, employment law, and enterprise risk. Leads legal strategy for complex transactions, ensures regulatory compliance, and partners cross-functionally with Finance, HR, Sales, and Operations. Proven ability to balance legal rigor with practical business judgment, manage outside counsel, and build scalable legal processes that support organizational objectives. This role requires strong business judgment, executive presence, and the ability to translate complex legal issues into practical guidance. Roles & Responsibilities Strategic Leadership & Business...

Riggs CAT Description:   The Equipment Repair Estimator is responsible for providing reliable and accurate quotes for service work including labor, parts, etc.   WHAT YOU'LL DO Create service/parts quotes for PSSRs and new and used sales utilizing the PSQ quote function. Create CSA quotes for condition monitoring groups Assist the Standard Job Coordinator by verifying standards Create standards in Service Options Collaborator(SOC) and DBS if needed Assist Rebuild Coordinator in quoting certified rebuilds Qualify and quote larger machine tear down and rebuilds based on formalized guidelines. Develop strong relationships within the dealership Assist in developing and improving the quote processes and procedures Track quote generated repairs to ensure accuracy Qualify and formalize quotes for lease return machines and inspections Requirements:   WHAT YOU'LL NEED High school diploma or equivalent Strong mechanical aptitude Above average computer skills...

Riggs CAT Description: The WIP Analyst will perform the bulk of the administrative functions involved in processing work orders including closing, invoicing, and assisting warranty department as needed. WHAT YOU'LL DO Open, close, and maintain work orders for all locations Provide work order support for all admin personnel Utilize standard jobs/flat rates when building a work order Verify warranty status Identify service letters Add additional segments as requested by Service Understand warranty Analyze work orders and segment accordingly Navigate through SIMSi and SISWeb Add/Delete employees in BMTS Enter/Correct labor in BMTS and DBS Print Pro formas/Invoices Close a PM using PM Scheduler Complete DPC training as assigned Provide support for service operations across the enterprise Requirements: WHAT YOU'LL NEED  High school diploma or GED. 2 years administrative or clerical experience preferred. (working in service operations or service department...

Riggs CAT Description:   The Parts Warehouse Associate is responsible for successfully providing excellent customer service and maintaining professionalism while taking parts orders and arranging timelines for customer delivery/pick-up/etc. This person's main responsibilities include parts warehouse inventory, organization, and timely communication to both internal and external customers regarding parts availability and supporting our field service techs with their orders. WHAT YOU'LL DO Provide exceptional customer service. Maintain a clean, organized, professional and safe work environment. Efficiently and accurately pick, put away, deliver orders and maintain customer will call Fabricates hoses. Ships and receives freight. Process customer and shop orders as well as returns Understands basic principles of inventory control. Interact with customer to determine customer parts needs, process orders and communicate status. Effectively look up appropriate parts in...