Riggs CAT

Riggs CAT Description:   The Rental Field Service Technician is responsible for providing high quality repair service on equipment, in order to respond to customer needs in a positive, caring and timely manner and to ensure maximum value for work performed. WHAT YOU'LL DO ? Remove and install parts, disassemble and assemble components, and test and adjust assemblies with minimal supervision. ? Use hand tools, air tools, precision measuring tools, instruments and laptops. ? Understand basic manuals, schematics, and parts books and installation instructions. ? Maintain basic working knowledge of engine and compressor systems. ? Troubleshoot systems for errors. ? Mastery level knowledge of basic hand tools, air tools, precision measuring tools and instruments, laptops, diagnostic software and cranes and rigging equipment ? Complete assigned jobs and task to meet flat rate times and re-do metric. ? Work safely and follow all Riggs safety policies and procedures. ? Complete...

Riggs CAT Description: The Field Service Technician is responsible for providing high quality repair service on equipment, in order to respond to customer needs in a positive, caring and timely manner and to ensure maximum value for work performed. WHAT YOU'LL DO Remove and install parts, disassemble and assemble components, and test and adjust assemblies with minimal supervision. Use hand tools, air tools, precision measuring tools, instruments and laptops. Understand basic manuals, schematics, and parts books and installation instructions. Maintain basic working knowledge of engine and compressor systems. Troubleshoot systems for errors. Mastery level knowledge of basic hand tools, air tools, precision measuring tools and instruments, laptops, diagnostic software and cranes and rigging equipment Complete assigned jobs and task to meet flat rate times and re-do metric. Work safely and follow all Riggs safety policies and procedures. Complete related paperwork and...

Riggs CAT Description: The Parts Warehouse Team Lead is responsible for overseeing daily warehouse operations while providing excellent customer service and maintaining professionalism. This person leads and supports the parts warehouse team, ensures inventory accuracy and organization, and serves as the point of escalation for customer and technician parts needs. This role combines hands-on warehouse work with team coordination, training, and process oversight. WHAT YOU'LL DO Lead, coach, and support parts warehouse associates in daily tasks and priorities. Provide exceptional customer service and model service standards for the team. Maintain a clean, organized, professional and safe work environment. Oversee efficient and accurate picking, put away, delivery, and customer will call. Assign and balance workload among team members based on order volume and priority. Fabricate hoses and assist with hands-on warehouse tasks as needed. Oversee shipping and receiving of...

Riggs CAT Description:   The Service Manager is responsible for coordinating and overseeing the daily activities for the Service Department and provides leadership to the Service Department by performing the following duties personally or through subordinate(s). WHAT YOU'LL DO Maintain a high level of customer satisfaction. Schedule service and open and close work orders. Keep track of technicians’ time. Serves as lead person in the shop advising technicians on technical questions. Schedule and dispatch field technicians. Maintain warranties on engines, machines, and other equipment Demonstrate a positive and professional behavior, flexibility, and effective communication skills in their interactions with others both internally and externally. Demonstrate professional behavior, Influences people rather than demand others. Manage and supervise the Service department operations and staff. Responsible for the overall direction, coordination and evaluation of service...

Riggs CAT Description: At RiggsCat, we believe learning should do more than transfer knowledge—it should improve performance, accelerate capability development, and help people solve real business challenges. We are looking for a Learning Solutions Creator who combines instructional design expertise, creativity, technology proficiency, and business acumen to develop exceptional learning experiences that deliver measurable results. This is not a traditional training role. You'll partner with leaders across RiggsCat, Caterpillar, and external stakeholders to identify performance gaps, design innovative solutions, and create engaging learning experiences that help employees learn faster, perform better, and grow their careers. If you love turning complex challenges into simple, impactful learning experiences, this role may be for you. ________________________________________ What You'll Do Create World-Class Learning Experiences Design and develop engaging...

Riggs CAT Description: At Riggs Cat, we believe our people are our competitive advantage. That's why we're investing in world-class learning technologies, workforce development systems, and knowledge management capabilities that help employees unleash their full horsepower. We are seeking a Learning Technology Architect who will serve as the technical leader and operational expert behind the systems that power learning, certifications, qualifications, compliance, and workforce capability development across the company. This role is ideal for someone who enjoys combining technology, systems administration, governance, analytics, learning operations, and continuous improvement to create an exceptional employee learning experience. What You'll Do Own the Learning Technology Ecosystem Serve as the enterprise administrator and subject matter expert for Dozuki and related learning technologies. Partner with IT, vendors, Caterpillar, and business leaders to ensure system...

Riggs CAT Description: The Heavy Equipment Field Service Technician is responsible for providing high quality repair service on equipment, in order to respond to customer needs in a positive, caring and timely manner and to ensure maximum value for work performed. WHAT YOU'LL DO Remove and install parts, disassemble and assemble components, and test and adjust assemblies with minimal supervision. Use hand tools, air tools, precision measuring tools, instruments and laptops. Understand basic manuals, schematics, and parts books and installation instructions. Maintain basic working knowledge of engine and compressor systems. Troubleshoot systems for errors. Mastery level knowledge of basic hand tools, air tools, precision measuring tools and instruments, laptops, diagnostic software and cranes and rigging equipment Complete assigned jobs and task to meet flat rate times and re-do metric. Work safely and follow all Riggs safety policies and procedures. Complete...

Riggs CAT Description: The Utility Serviceman supports shop operations by cleaning, moving, and assisting with equipment and parts while maintaining a safe and efficient work environment.  • Clean machines, components, work areas, and parts. • Maintains equipment used in performance of duties. • Load and unload equipment, components, and parts. • Transport equipment, components, and parts around the facility. • Remove and install components, or parts. • Perform maintenance on equipment and components. • Perform all tasks in a manner that ensures customer satisfaction and prompt invoicing and payment for work performed. • Take proper care of all company owned assets and keeps work area clean and orderly. • Perform all of the above functions in a safe, efficient, and professional manner. • Other duties as required in support of Riggs customers and business operations. Requirements:   Requirements IMPORTANT INFORMATION While performing the duties of this...

Riggs CAT Description: The Yardperson is responsible for general maintenance and logistics of the Yard, as well as supporting the Rental, Parts, and Service Departments as needed.  WHAT YOU'LL DO   Prepare tools for shipment to other stores and dealers. Properly dispose (check-in) all tools that are received for factory, vendors, and other locations. Assemble and disassemble work tools as required and ensure proper labeling of all tools. Maintain good order and cleanliness of the yard. Assist Rental, Parts, and Service Departments when instructed to do so. Greets customers in yard, helping direct them to office or unloading areas. Assists delivery drivers in loading and unloading work tools. Will be involved in washing and/or performing light maintenance on work tools. Has good working knowledge of all work tools. Makes final inspection of equipment before customer receives it, verifying inventory ID number, fuel level, and “rental ready” condition. Verifies...

Riggs CAT Description:   The Rental Field Service Aerial Lift Technician is responsible for providing high quality repair service on rental equipment, in order to respond to customer needs in a positive, caring and timely manner and to ensure maximum value for work performed. WHAT YOU'LL DO Remove and install parts, disassemble and assemble components, and test and adjust assemblies with minimal supervision. Use hand tools, air tools, precision measuring tools, instruments and laptops. Understand basic manuals, schematics, and parts books and installation instructions. Maintain Advanced working knowledge of boom lifts, scissor lifts, telehandlers, engine, compressor, pumps, and light construction equipment. Troubleshoot systems for errors. Mastery level knowledge of basic hand tools, air tools, precision measuring tools and instruments, laptops, diagnostic software and cranes and rigging equipment Complete assigned jobs and task to meet flat rate times and re-do...

Riggs CAT Description: The Construction Technologies/SITECH Digital Construction Professional provides expert client support, training, and consulting for Trimble and Cat digital construction and machine control technologies. This role partners with clients, sales, and internal teams to ensure successful implementation, performance, and adoption of construction technology solutions that improve productivity and accuracy on jobsites.  WHAT YOU'LL DO  Serve as Trimble/Cat technology expert for on & off machine software, office and cloud based solutions. Provide client training on Trimble Business Center (TBC), WorksManager, WorksOS, SiteWorks, EarthWorks, Cat Grade, VisionLink Production and related platforms Support new and existing customers with setup, troubleshooting, and optimization of software and machine technology Act as the primary technical liaison with manufacturer representatives to resolve application issues Support sales efforts through demos, solution...

Riggs CAT Description: Riggs Cat University is searching for a highly influential Senior Learning Solutions Partner who will work with leaders, solve business challenges, and create learning experiences that drive measurable performance improvement. This is not a traditional training role. You will operate as a consultant, strategist, architect, designer, developer, facilitator, and trusted advisor to leaders throughout the organization. What You'll Do Serve as a Trusted Business Consultant Partner with leaders across Riggs Cat, Caterpillar, and external stakeholders. Diagnose business challenges and identify the root causes of performance gaps. Help leaders determine when learning, coaching, process improvement, leadership development, or organizational change is the right solution. Translate complex business needs into impactful workforce development strategies. Design Learning That Drives Results Create learning architectures that connect capability...

Riggs CAT Description:   Riggs Power Systems is hiring an experienced PM Power Field Technician to service and repair power generation equipment, including diesel and gas engines, generators, switchgear, and complex electrical systems. This field-based role supports our customers by delivering safe, efficient, and high-quality service.   What You’ll Do: Diagnose and repair engines, generators, switchgear, and electrical components Perform preventive maintenance, inspections, and load bank testing Troubleshoot mechanical and electrical issues using CAT software, schematics, and service manuals Support start-ups and commissioning on new power system installations Provide accurate service documentation and clear communication with the team and clients Participate in an on-call rotation Represent Riggs with professionalism and strong customer service Requirements:   What You Bring: Experience with diesel/gas engines, generators, switchgear, or power...