Group O

Position Title: Call Center IT Technician Location: Milan 4905 Department: Call Center Workplace Type: Hybrid Reporting To: Adam Lorenz Compensation: $16.50 - $17.50 / hour Call Center IT Technician As a Call Center IT Technician, you will troubleshoot hardware and software issues, maintain network connectivity, and ensure all systems are functioning optimally to support our customer service operations. This individual also ensures that the problems are resolved in a timely manner and prepares and executes outbound calling campaigns. The ideal candidate will be resourceful, initiative-taking, and dedicated to ensuring the smooth operation of the call center's IT infrastructure, contributing to the overall efficiency and effectiveness of the customer service operations. Key Responsibilities Essential Functions: Provide timely and effective technical support to call center staff for hardware, software, and...

Position Title: Technical Project Manager Location: Remote - United States Department: Business Analytics Workplace Type: Hybrid Reporting To: Michael Horan Compensation: $50.00 - $64.00 / hour Technical Project Manager Technical Project Manager is responsible for interpreting business requirements and translating them into Decisioning solutions. Intake Decisioning requirements from various business units and translate them into decisioning logic used to present relevant and eligible offers to customers. Responsible for testing changes to decisioning logic/strategy and interfacing with various development teams regarding requirements and defect fixes. The role will require in-depth knowledge of PEGA 23 or greater (25) CDH Decisioning capabilities, business strategy, customers/agent experiences, products/offers, and IT systems. Will need to translate the business's vision into thorough business requirements while managing project...

Position Title: Azure Systems Administrator Location: Milan 4905 Department: IT Development/Support Workplace Type: Onsite Reporting To: Miguel Aleman Compensation: $75,000 - $110,000 / year Azure Systems Administrator The Azure Systems Administrator (VDI / End User Compute) is responsible for supporting, maintaining, and optimizing the organization’s virtual desktop infrastructure (VDI) across both on-premises Ominissa Horizon and Azure Virtual Desktop (AVD) environments. This role focuses on ensuring reliable, secure, and high-performing desktop delivery platforms while supporting the transition from legacy VDI infrastructure to modern, cloud-based solutions. The position operates as a Tier 2/3 technical resource, responsible for troubleshooting, performance tuning, and contributing to continuous improvement and automation initiatives across VDI platforms. Job Responsibilities Essential Functions: Own the design,...

Position Title: Color Lab Technician Location: Milan 7300 Department: Quality Assurance Workplace Type: Onsite Reporting To: Eric Saltsman Compensation: $21.50 - $22.50 / hour Color Lab Technician The Color Lab Technician is responsible for conducting color matching and formulation tests, preparing color samples, and ensuring color accuracy and consistency for silicone filling production lines using advanced equipment. They document and analyze test results, collaborate with the production team to maintain color standards, and troubleshoot color-related issues. Additionally, they maintain an organized lab environment and stay updated on industry trends and advancements in color technology. The ideal candidate is meticulous and technically skilled, with a strong background in chemistry, materials science, or a related field. They should have proven experience in a color lab and be proficient in using color measurement instruments and...

Position Title: Machine Operator- 1st Shift Location: Milan 7300 Department: Production/Warehouse Workplace Type: Onsite Reporting To: Miso Dujakovic Compensation: $22.45 - $22.95 / hour Machine Operator- 1st Shift As a Machine Operator, you will work closely with production managers and other team members to meet production goals while maintaining quality standards and safety protocols. You will be responsible for setting up, safety and efficiently operating, and maintaining machinery to fill and package Liquid Silicone Rubber to desired customer specifications. The ideal candidate is someone with strong technical proficiency, meticulous diligence, and critical thinking skills, coupled with a deep commitment to safety and teamwork. They should possess physical stamina, reliability, and a continuous improvement mindset to excel in a fast-paced production environment. Key Responsibilities Essential Functions: Operate...

Position Title: Shipping & Receiving Associate Location: Fort Worth 2101 Department: Production/Warehouse Workplace Type: Onsite Reporting To: Alejandra Bacilio Ramirez Compensation: $16.00 / hour Shipping & Receiving Associate The Shipping and Receiving Associate is responsible for the efficient handling of incoming and outgoing shipments within Group O. They receive, inspect, and process incoming goods, ensuring accuracy and quality control. Additionally, they prepare outgoing shipments, including packaging, labeling, and coordinating with carriers for timely delivery. The role requires diligence, organizational skills, and the ability to work effectively in a demanding environment. Overall, the ideal candidate combines technical skills, interpersonal qualities, and a strong work ethic to contribute to the smooth and efficient flow of goods within Group O. Key Responsibilities Essential Functions: Receive...

Position Title: Operations Manager Location: Lebanon 5301 Department: Production/Warehouse Workplace Type: Onsite Reporting To: Scott Fury Compensation: $75,000 - $95,000 / year Operations Manager As the Operations Manager, you will be responsible for overseeing the day-to-day operations of the warehouse to ensure smooth and efficient functioning. You will lead a team of warehouse staff, implement the best practices, and optimize processes to meet company objectives and customer requirements. The ideal candidate would be a dynamic and experienced professional with strong leadership skills, a strategic mindset, and a passion for driving efficiency and excellence in warehouse operations. They would also possess the ability to effectively manage people, processes, and resources to achieve operational objectives and contribute to the overall success of the organization. Key Responsibilities Essential Functions: Oversee...

Position Title: Training Associate (Testing Lab) Location: Fort Worth 13500 Department: Production/Warehouse Workplace Type: Onsite Reporting To: Dini Rampy Compensation: $17.50 - $18.00 / hour Training Associate (Testing Lab) We are seeking a motivated and dynamic individual to join our team as a Training Associate. The Training Associate will play a crucial role in supporting the development, coordination, and delivery of training programs aimed at enhancing the skills and knowledge of our employees. This position offers an exciting opportunity to contribute to the growth and professional development of our workforce while helping to drive the success of our organization. The ideal candidate will be initiative-taking, adaptable, and committed to delivering high-quality training experiences that contribute to the success of our organization and the professional growth of our employees. Key Responsibilities Essential...

Position Title: Customer Service Representative Location: Remote - United States Department: Call Center Workplace Type: Fully remote Reporting To: Kimberly Castillo-Cisneros Compensation: $16.00 / hour Customer Service Representative Group O is seeking a Call Center Customer Service Representative responsible for efficient and courteous responses to customer questions and concerns. As a Call Center Customer Service Representative, you will play a vital role in delivering exceptional customer service experiences to individuals who contact our organization on behalf of our clients for assistance. Acting as the first point of contact, you will manage a variety of inquiries, provide information, resolve issues, and ensure customer satisfaction through effective communication and critical thinking skills. The ideal candidate for this role will possess effective communication skills, problem-solving abilities, and a customer-focused...

Position Title: Bilingual Customer Service Representative Location: Remote - United States Department: Call Center Workplace Type: Fully remote Reporting To: Kimberly Castillo-Cisneros Compensation: $17.00 / hour Bilingual Customer Service Representative Group O is seeking a Bilingual ( English/Spanish ) Call Center Customer Service Representative responsible for efficient and courteous responses to customer questions and concerns. As a Bilingual Call Center Customer Service Representative, you will play a vital role in delivering exceptional customer service experiences to individuals who contact our organization on behalf of our clients for assistance. Acting as the first point of contact, you will manage a variety of inquiries, provide information, resolve issues, and ensure customer satisfaction through effective communication and critical thinking skills. The ideal candidate for this role will possess effective communication...

Position Title: Material Handler/Forklift Operator Position Title: Material Handler/Forklift Operator Location: Lebanon 5301 Department: Production/Warehouse Workplace Type: Onsite Reporting To: Jimmy Saylor Compensation: $19.25 / hour Material Handler/Forklift Operator Group O is seeking a Material Handler to contribute to the smooth flow of materials and products throughout our facilities, ensuring timely delivery and efficient operations. As a Material Handler/Forklift Operator, you play a critical role in the efficient operation of our warehouse facilities. Your primary responsibility is to safely and accurately move materials, products, and goods within the warehouse or production area using forklifts and other material handling equipment. Your commitment to safety, accuracy, and teamwork will be essential in maintaining a productive work environment. The ideal candidate will possess a combination of technical skills,...

Position Title: VP Sales Location: Remote - United States Department: Sales Employment Type: Full Time Workplace Type: Fully remote Reporting To: Paul Flemr Compensation: $135,000 - $170,000 / year VP Sales The VP Sales is responsible for all aspects of generating new revenue and building & maintaining strong client relationships. The primary functions of this job include development, implementation and management of strategic sales plans, lead generation, opportunity validation, proposal lifecycle management, pipeline management in CRM software, client on-boarding, accountability, sales growth, contract negotiations and superior customer service. The ideal candidate should possess strong interpersonal and leadership qualities, including the ability to inspire and motivate their team, excellent communication skills, and a collaborative approach with other departments. They should also demonstrate strong decision-making...