Group O

Position Title: Accounting Associate Location: Milan 4905 Department: Finance Workplace Type: Hybrid Reporting To: Amy Ayers Compensation: $18.00 - $24.00 / hour Accounting Associate The Accounting Associate plays a key role in supporting Group O’s financial operations. This position works closely with the accounting team to ensure accurate and timely recording of financial transactions. The role contributes to the organization’s financial integrity by maintaining compliance, accuracy, and consistency across accounting processes. Key Responsibilities Essential Functions: Process invoices and receipts accurately and in a timely manner. Reconcile accounts payable and receivable balances with vendor and client statements. Ensure proper coding and classification of transactions. Navigate multiple client portals for invoice entry and research. Participate in the evaluation and implementation of accounting systems and...

Position Title: Lead Product Manager – Authentication Identity & User Onboarding Location: Remote - United States Department: Business Analytics Workplace Type: Fully remote Reporting To: Michael Horan Compensation: $62.50 - $80.00 / hour Lead Product Manager – Authentication Identity & User Onboarding We are seeking a Lead Product Manager to own our clients' customer identity, authentication, registration, and onboarding experience for free streaming. This role is responsible for the critical first-touch customer journey—from account creation and login through activation and engagement within the free-streaming experience. The ideal candidate combines strong product management fundamentals with experience optimizing customer acquisition, authentication, registration, subscription, and commerce-related user journeys. They will own strategy, roadmap development, requirements definition, KPI measurement, and cross-functional...

Position Title: Call Center IT Technician Location: Roanoke 800 Department: Call Center Workplace Type: Hybrid Reporting To: Adam Lorenz Compensation: $16.50 - $17.50 / hour Call Center IT Technician As a Call Center IT Technician, you will troubleshoot hardware and software issues, maintain network connectivity, and ensure all systems are functioning optimally to support our customer service operations. This individual also ensures that the problems are resolved in a timely manner and prepares and executes outbound calling campaigns. The ideal candidate will be resourceful, initiative-taking, and dedicated to ensuring the smooth operation of the call center's IT infrastructure, contributing to the overall efficiency and effectiveness of the customer service operations. Key Responsibilities Essential Functions: Provide timely and effective technical support to call center staff for hardware, software, and...

Position Title: Machine Operator- 2nd Shift Location: Milan 7300 Department: Production/Warehouse Workplace Type: Onsite Reporting To: Matthew Taylor Compensation: $22.45 / hour Machine Operator- 2nd Shift As a Machine Operator, you will work closely with production managers and other team members to meet production goals while maintaining quality standards and safety protocols. You will be responsible for setting up, safety and efficiently operating, and maintaining machinery to fill and package Liquid Silicone Rubber to desired customer specifications. The ideal candidate is someone with strong technical proficiency, meticulous diligence, and critical thinking skills, coupled with a deep commitment to safety and teamwork. They should possess physical stamina, reliability, and a continuous improvement mindset to excel in a fast-paced production environment. Key Responsibilities Essential Functions: Operate machinery...

Position Title: Program Manager- Payments, Fraud Prevention & Financial Systems Location: Remote - United States Department: Business Analytics Workplace Type: Fully remote Reporting To: Michael Horan Compensation: $40.00 - $48.00 / hour Program Manager- Payments, Fraud Prevention & Financial Systems Group O is hiring a Program Manager to update and maintain our clients' financial systems. Leads process improvement efforts to enhance the effectiveness, accuracy, and performance of financial systems. The primary focus of efforts will be on inbound customer payments & Payment Fraud, ensuring accurate processing & minimizing fraud risk. Job Responsibilities Essential Functions: Provides technical/functional expertise in identifying, evaluating, and developing financial systems and may act as a liaison to IT for system programming and coding. Develops solutions to financial systems issues and works with...

Position Title: Call Center IT Technician Location: Milan 4905 Department: Call Center Workplace Type: Hybrid Reporting To: Adam Lorenz Compensation: $16.50 - $17.50 / hour Call Center IT Technician As a Call Center IT Technician, you will troubleshoot hardware and software issues, maintain network connectivity, and ensure all systems are functioning optimally to support our customer service operations. This individual also ensures that the problems are resolved in a timely manner and prepares and executes outbound calling campaigns. The ideal candidate will be resourceful, initiative-taking, and dedicated to ensuring the smooth operation of the call center's IT infrastructure, contributing to the overall efficiency and effectiveness of the customer service operations. Key Responsibilities Essential Functions: Provide timely and effective technical support to call center staff for hardware, software, and...

Position Title: Technical Project Manager Location: Remote - United States Department: Business Analytics Workplace Type: Hybrid Reporting To: Michael Horan Compensation: $50.00 - $64.00 / hour Technical Project Manager Technical Project Manager is responsible for interpreting business requirements and translating them into Decisioning solutions. Intake Decisioning requirements from various business units and translate them into decisioning logic used to present relevant and eligible offers to customers. Responsible for testing changes to decisioning logic/strategy and interfacing with various development teams regarding requirements and defect fixes. The role will require in-depth knowledge of PEGA 23 or greater (25) CDH Decisioning capabilities, business strategy, customers/agent experiences, products/offers, and IT systems. Will need to translate the business's vision into thorough business requirements while managing project...

Position Title: Azure Systems Administrator Location: Milan 4905 Department: IT Development/Support Workplace Type: Onsite Reporting To: Miguel Aleman Compensation: $75,000 - $110,000 / year Azure Systems Administrator The Azure Systems Administrator (VDI / End User Compute) is responsible for supporting, maintaining, and optimizing the organization’s virtual desktop infrastructure (VDI) across both on-premises Ominissa Horizon and Azure Virtual Desktop (AVD) environments. This role focuses on ensuring reliable, secure, and high-performing desktop delivery platforms while supporting the transition from legacy VDI infrastructure to modern, cloud-based solutions. The position operates as a Tier 2/3 technical resource, responsible for troubleshooting, performance tuning, and contributing to continuous improvement and automation initiatives across VDI platforms. Job Responsibilities Essential Functions: Own the design,...

Position Title: Color Lab Technician Location: Milan 7300 Department: Quality Assurance Workplace Type: Onsite Reporting To: Eric Saltsman Compensation: $21.50 - $22.50 / hour Color Lab Technician The Color Lab Technician is responsible for conducting color matching and formulation tests, preparing color samples, and ensuring color accuracy and consistency for silicone filling production lines using advanced equipment. They document and analyze test results, collaborate with the production team to maintain color standards, and troubleshoot color-related issues. Additionally, they maintain an organized lab environment and stay updated on industry trends and advancements in color technology. The ideal candidate is meticulous and technically skilled, with a strong background in chemistry, materials science, or a related field. They should have proven experience in a color lab and be proficient in using color measurement instruments and...

Position Title: Machine Operator- 1st Shift Location: Milan 7300 Department: Production/Warehouse Workplace Type: Onsite Reporting To: Miso Dujakovic Compensation: $22.45 - $22.95 / hour Machine Operator- 1st Shift As a Machine Operator, you will work closely with production managers and other team members to meet production goals while maintaining quality standards and safety protocols. You will be responsible for setting up, safety and efficiently operating, and maintaining machinery to fill and package Liquid Silicone Rubber to desired customer specifications. The ideal candidate is someone with strong technical proficiency, meticulous diligence, and critical thinking skills, coupled with a deep commitment to safety and teamwork. They should possess physical stamina, reliability, and a continuous improvement mindset to excel in a fast-paced production environment. Key Responsibilities Essential Functions: Operate...