Michigan Farm Bureau

Senior Property Claims Representative To assure the consistent application of company procedures and practices in commercial, residential, farm property and property damage liability claim handling, so as to have a significant and positive overall effect on the company. To provide quality service to insureds and aid in the retention of business. To make certain that claims are properly investigated, evaluated and resolved within the company's contractual and legal obligations. To ensure timely service, while providing appropriate and equitable resolution to insureds, claimants and the company. Investigate, evaluate and control property and casualty claims under minimal supervision. Maintain advanced knowledge of various types of buildings, construction, repair cost and methods, repair-estimating system and scoping damages. Assist in training others on repair estimating system and scoping of damage. Maintain advanced knowledge of farm machinery, livestock and home...

Agency Customer Service Representative/Trainer (Grand Rapids) To lead the Field Force to success by providing comprehensive training and customer service support for independent contractor insurance agents to quote, sell, and service clients. To provide operator service during normal business hours by answering and taking ownership of all incoming calls to the Agent Development Office (ADO) in a prompt, professional, and courteous manner. To proactively research and resolve policy issues by assisting agents and customers by phone, in-person, email, daily document listings, and system reports. To oversee daily office operations of the Agent Development Office and policy servicing. To be a multi-line subject matter expert for field staff. To offer training for all lines of business and system operations to ADO staff, agent staff, and agents. Assist customers and potential customers with questions regarding billing, insurance coverages, and member benefits. Face-to-face...

Commercial Product & Sales Marketing Analyst To support the development, enhancement, sales, and ongoing maintenance of Farm Bureau Property/Casualty (PC) commercial products through research, analysis, and development of field and consumer facing materials. This role identifies product improvement opportunities, evaluates business value and field impact, and translates findings into actionable strategic recommendations and field-facing deliverables to support a multi-line field force. Conduct research on competitor products, market trends, and industry developments and apply insights to identify opportunities for product enhancements, pricing updates, and improvements to processes and field-facing materials. Represent Home Office and field force as an active contributor in various corporate projects, initiatives, and production support. Support development and refinement of requirements by identifying gaps, clarifying scenarios, contributing product knowledge and...

Forms Design Analyst To use business requirements to create or revise company documents in accordance with forms management standards and/or Michigan Department of Insurance and Financial Services (DIFS) requirements. To enforce controls that support quality assurance and ensure forms conform to desired specifications. Design forms by using appropriate software and applying applicable corporate document standard design principles. Test and evaluate output for desired function and design. Review and proofread composed forms. Monitor and analyze form layout and design and make recommendations for forms improvement. Manage forms inventory as necessary by monitoring stock usage, controlling the process of ordering documents through appropriate vendors, and other activities necessary to ensure inventory is supplied appropriately. High school diploma or equivalent required. Associates degree with emphasis in business, insurance, writing or analysis preferred, or...

Senior Property Claims Representative To assure the consistent application of company procedures and practices in commercial, residential, farm property and property damage liability claim handling, so as to have a significant and positive overall effect on the company. To provide quality service to insureds and aid in the retention of business. To make certain that claims are properly investigated, evaluated and resolved within the company's contractual and legal obligations. To ensure timely service, while providing appropriate and equitable resolution to insureds, claimants and the company. Investigate, evaluate and control property and casualty claims under minimal supervision. Maintain advanced knowledge of various types of buildings, construction, repair cost and methods, repair-estimating system and scoping damages. Assist in training others on repair estimating system and scoping of damage. Maintain advanced knowledge of farm machinery, livestock and home...

Senior Property Claims Representative To assure the consistent application of company procedures and practices in commercial, residential, farm property and property damage liability claim handling, so as to have a significant and positive overall effect on the company. To provide quality service to insureds and aid in the retention of business. To make certain that claims are properly investigated, evaluated and resolved within the company's contractual and legal obligations. To ensure timely service, while providing appropriate and equitable resolution to insureds, claimants and the company. Investigate, evaluate and control property and casualty claims under minimal supervision. Maintain advanced knowledge of various types of buildings, construction, repair cost and methods, repair-estimating system and scoping damages. Assist in training others on repair estimating system and scoping of damage. Maintain advanced knowledge of farm machinery, livestock and home...

Senior Network Engineer Lead the design, implementation, and governance of secure, resilient, and scalable network infrastructure. Act as a technical expert and strategic advisor in planning and deploying enterprise-wide connectivity solutions. Mentor junior staff, drive innovation, and ensure alignment with business goals, cybersecurity standards, and operational best practices. Lead network architecture planning and high-level design to support current and future business needs. Design solutions that integrate security, performance, and disaster recovery requirements. Evaluate emerging technologies and recommend adoption paths to leadership. Oversee configuration, deployment, and optimization of routers, switches, firewalls, VPNs, load balancers, and WAN optimization tools. Guide infrastructure upgrades and ensure proper documentation of network changes. Own the development and maintenance of network standards, documentation, and procedures. Use advanced...

Commercial Service Center Representative To provide excellent customer service to commercial policyholders, Farm Bureau Insurance agents and their staff in a prompt and professional manner. To proactively research and resolve policy issues, promote additional coverages for customers, and address questions and concerns from customers by providing commercial lines information via the telephone, e-mail, and interactive chat while documenting activities and reporting back to agent offices. To retain knowledge of commercial acceptance and rejection rules and guidelines, pricing, classification, and hazard recognition. To support internal and external customers by providing service for FB Partners policies. To assist Senior Commercial Service Center Representatives train and provide support to the Associate Commercial Service Center Representatives. Complete service requests on commercial policies including certificates of insurance, endorsements, and renewal reviews. Maintain a...

Associate Market Leader To recruit, select, onboard, field train, coach, and manage multiple line life and property & casualty independent insurance agents and agencies based on a market territory business plan that supports and achieves production growth, producer development, and profitable operations. To support a unique and rewarding culture. Serve as a sales leader for agents who serve clients for all our products and services. Maintain a strong relationship with Michigan Farm Bureau County leadership. Participate in the recruitment, selection, onboarding, field training, agency coaching, and management of multi-line independent insurance agents and agencies. Assist the Senior Market Leader in achieving territory, regional, and company-wide multiple-line business plan objectives. Utilize and follow established company procedures and pre-contract agent candidate development to acquire and prepare potential candidates for agent status. Recruit agents for net...

Senior Life Underwriter To provide underwriting services for the Life department and Field Force, utilizing company approved solution methods and underwriting guidelines. To provide training of the Underwriting staff. To ensure timely and sound underwriting decisions for the entire unit. Utilize data analytics and underwriting outcomes to regularly evaluate, improve, and streamline the underwriting functions. Maintain expertise in leveraging automated underwriting systems to augment underwriting goals and objectives. Underwrite and process larger and complex life insurance applications and determine facultative reinsurance liabilities based on established rules. Maintain approval authority up to $4,000,000. Correspond by e-mail, telephone, and systems with clients, agents, doctors, paramedical facilities, reinsurers, service laboratories, commercial inspection companies, and other organizations to gather information necessary to properly underwrite risks. Maintain...

Associate Property Claims Representative To assure the consistent application of company procedures and practices in commercial, residential, farm property and property damage liability claim handling, so as to have a significant and positive overall effect on the company. To provide quality service to insureds and aid in the retention of business. To ensure that claims are properly investigated, evaluated and resolved within the company's contractual and legal obligations. To ensure timely service, while providing appropriate and equitable resolution to insureds, claimants and the company. Investigate, evaluate and control property and casualty claims under close supervision. Acquire working knowledge of general procedures and good claim practices. Acquire basic working knowledge of various types of buildings, construction, and repair costs and methods, repair estimating system and scoping damages. Required : High school diploma or equivalent required. Minimum one...

Cloud Architect Own the end-to-end cloud architecture strategy and the enterprise-wide design standards that enable secure, resilient, and cost-effective delivery of critical business capabilities. Translate strategic business objectives and risk requirements into scalable cloud and hybrid reference architectures, guiding investment decisions and technology roadmaps. Act as a senior technical authority and partner to enterprise architecture, engineering, security, and business leaders to ensure solutions meet regulatory obligations, availability and recovery objectives, and financial targets. Lead enterprise cloud solution architecture for highly-available and business-critical workloads, including definition of reference architectures, patterns, and guardrails to ensure reliability, resilience, and operational excellence. Develop and lead cloud adoption and migration roadmaps, including application rationalization, dependency mapping, cutover planning, and post-migration...

IT Procurement Manager The IT Procurement Manager is responsible for leading the strategic sourcing, contracting, and lifecycle management of technology goods and services to support enterprise business and technology objectives. This role ensures the effective acquisition of IT hardware, software, cloud services, and professional services through disciplined procurement practices that optimize cost, mitigate risk, and ensure compliance with regulatory, security, and internal control requirements. The IT Procurement Manager partners closely with IT, Finance, Legal, Compliance, and business stakeholders to deliver value-driven vendor relationships, support budget planning and forecasting, and advance a consistent, transparent, and scalable IT procurement framework. The IT Procurement Manager oversees the sourcing, negotiation, and management of technology goods and services that support the companys operations. This includes software licensing, cloud solutions, cybersecurity...

Agency Services Support Coordinator To serve as operational and administrative support for Agency Services programs and daily office operations. Coordinate operational processes, maintains internal systems and documentation, support agent onboarding and transitions, and ensures the smooth execution of Agency Services initiatives. Serve as a central resource for coordinating operational logistics, maintaining documentation, and facilitating communication between Agency Services, internal departments, and agents. Coordinate operational activities across multiple Agent Development Offices while anticipating departmental needs, identifying scheduling or operational conflicts, and proactively communicating recommendations to the Manager, Agency Services. Coordinate agent office relocations, equipment installations, vendor services, and office logistics in partnership with the Manager, Agency Services. Process invoices, allocate expense codes, coordinate approvals,...

P/C Accountant To support the Property/Casualty (P/C) Accounting functions for Farm Bureau Mutual Insurance Company of Michigan and Farm Bureau General Insurance Company of Michigan. To include participation in preparation of all financial reporting on a monthly, quarterly and annual basis. Provide support in the preparation of monthly, quarterly and annual financial statements. Assist in daily reconciliation of accounts, posting and recording journal entries. Provide support to P/C Accounting team for analysis of monthly, quarterly and annual results. Assist in the preparation of the P/C companies' annual budgets. Assist in reinsurance accounting, assumed and ceded. Required: Bachelor's degree with a major in accounting required. Minimum one to three years accounting experience required. Working knowledge of Microsoft Word and Excel. Preferred: Understanding of statutory accounting principles and knowledge of insurance preferred....

Associate Agricultural Policy Support Specialist To be an effective team member of the Agricultural Policy Services Department. To provide quality support services in a prompt and professional manner to Farm Bureau Insurance agents and underwriters. Enter data into corporate systems for new business, reinstatements, endorsements, cancellations, and renewal items. Ensure proper coding on all transactions. Verify the accuracy of data to be input, checking for valid codes, correct entries, and entries that may be inconsistent with history file information. Follow exception processing guidelines. Maintain up-to-date knowledge of processing procedures, coverages, and automated system operation for processing one line of business. Required: High school diploma or equivalent required. Associate's degree preferred with focus on insurance, business administration, finance, or management. Six to twelve months of work experience required. Computer experience required....

P/C Staff Underwriting Specialist To train property/casualty (P/C) underwriters and Farm Bureau Insurance agents in designated lines of insurance. To support the continuing professional development of underwriters. To design, implement and review underwriting audit processes. To regularly conduct underwriting audits. To facilitate process improvement within the Underwriting Department. To monitor and review company risk appetite, rules and underwriting policies. To perform research and analysis of industry trends and participate in relevant industry associations. Create and maintain training curriculum and lead training sessions for underwriters on all lines of business. Design, implement and review an underwriting audit program. Perform audits of underwriting files to ensure compliance with Farm Bureau Insurance underwriting guidelines and present conclusions and recommendations. Evaluate current underwriting processes and facilitate process-improvement work as part of...

Market Leader To recruit, select, onboard, field train, coach, and manage multiple-line life and property & casualty independent insurance agents and agencies based on a market territory business plan that supports and achieves production growth, producer development, and profitable operations. To support a unique and rewarding culture. Serve as a sales leader for agents who serve clients for all our products and services. Maintain a strong relationship with Michigan Farm Bureau County leadership. Participate in the recruitment, selection, onboarding, field training, agency coaching, and management of multi-line independent insurance agents and agencies. Assist the Senior Market Leader in achieving territory, regional, and company-wide multiple-line business plan objectives. Utilize and follow established company procedures and pre-contract agent candidate development to acquire and prepare potential candidates for agent status. Recruit agents for net growth and...

Senior Property Claims Representative To assure the consistent application of company procedures and practices in commercial, residential, farm property and property damage liability claim handling, so as to have a significant and positive overall effect on the company. To provide quality service to insureds and aid in the retention of business. To make certain that claims are properly investigated, evaluated and resolved within the company's contractual and legal obligations. To ensure timely service, while providing appropriate and equitable resolution to insureds, claimants and the company. Investigate, evaluate and control property and casualty claims under minimal supervision. Maintain advanced knowledge of various types of buildings, construction, repair cost and methods, repair-estimating system and scoping damages. Assist in training others on repair estimating system and scoping of damage. Maintain advanced knowledge of farm machinery, livestock and home...

Associate Market Leader To recruit, select, onboard, field train, coach, and manage multiple line life and property & casualty independent insurance agents and agencies based on a market territory business plan that supports and achieves production growth, producer development, and profitable operations. To support a unique and rewarding culture. Serve as a sales leader for agents who serve clients for all our products and services. Maintain a strong relationship with Michigan Farm Bureau County leadership. Participate in the recruitment, selection, onboarding, field training, agency coaching, and management of multi-line independent insurance agents and agencies. Assist the Senior Market Leader in achieving territory, regional, and company-wide multiple-line business plan objectives. Utilize and follow established company procedures and pre-contract agent candidate development to acquire and prepare potential candidates for agent status. Recruit agents for net...