Michigan Farm Bureau

Application Support System Administrator To provide support for system reliability of assigned enterprise application. To provide system administration functions including platform maintenance, tuning, problem resolution, implementation, configuration, upgrades, patches and other routine tasks as necessary. To support, maintain, and improve our systems and effectively act as the liaison between our users, vendors, and development teams. To create and utilize existing monitoring solutions to report on system performance and troubleshooting issues. To work with security and infrastructure on efficiency of hardware. Track application performance and troubleshoot production issues. Participate in outage resolution, document activities for resolution, and maintain procedures for troubleshooting. Conduct root cause analysis for complete problem resolution. Identify and recommend measures to avoid a recurrence of systems problems. Track production issues and report on...

Associate Property Claims Representative To assure the consistent application of company procedures and practices in commercial, residential, farm property and property damage liability claim handling, so as to have a significant and positive overall effect on the company. To provide quality service to insureds and aid in the retention of business. To ensure that claims are properly investigated, evaluated and resolved within the company's contractual and legal obligations. To ensure timely service, while providing appropriate and equitable resolution to insureds, claimants and the company. Investigate, evaluate and control property and casualty claims under close supervision. Acquire working knowledge of general procedures and good claim practices. Acquire basic working knowledge of various types of buildings, construction, and repair costs and methods, repair estimating system and scoping damages. Required : High school diploma or equivalent required. Minimum one...

Community Engagement + Impact Specialist Provide operational, administrative, and programmatic support for initiatives that advance the Michigan Farm Bureau Family of Companies' commitment to hunger relief, volunteerism, and related programs. Through program facilitation, grant coordination, partner and donor stewardship, volunteer logistics and communication, data management and more, this position supports the effective implementation of initiatives that reduce food insecurity and advance organizational goals. Provide administrative and operational support for hunger relief, volunteerism, foundation programs, and other organizational initiatives to support efficient program delivery and achievement of strategic objectives. Coordinate volunteer data, including background checks, hours worked, and more, and maintain related records in accordance with organizational policies and procedures. Support partner and donor stewardship by ensuring accurate gift...

County Svcs Training and Development Specialist To facilitate, analyze and conduct training in all administrative and finance functions related to county Farm Bureau office staff. To assist with supervision and human resources functions for MFB county staff in assigned region. To serve as a liaison between the field offices and the Home Office. Assist Regional Managers, and Manager of the County Services Department, with supervision for MFB county Farm Bureau office staff as needed. Develop, organize, present, and direct in-county and Virtual training for new and current county staff through Individual Education Plan (IEP), which will develop performance and service skills in all areas of county office administration and finance. Develop, organize, present and direct computer education training for county staff in such areas as computer operations, e-mail usage, basic word processing, Excel, membership maintenance, member reports, iMIS database, and...

Farm & Agribusiness Underwriter To underwrite agricultural lines of insurance. To implement company philosophy and underwriting guidelines in the acceptance and rejection of risks, pricing, classification, hazard recognition, and providing service to policyholders, Farm Bureau Insurance agents, Great Lakes Agribusiness agents, and their staff. Evaluate, examine and/or physically survey risks submitted for coverage by Farm Bureau Insurance agents and Great Lakes Agribusiness Insurance agents. Accept, modify or reject risks based upon all relevant information available, including guidelines, directives, inspections and claims information. Properly classify and rate risks, verify coverage amounts and develop appropriate premium. Work with Farm Bureau Insurance agents, Great Lakes Agribusiness Insurance agents, and in some cases insureds, to determine exposure and appropriate coverages. Monitor exposure of individual risks by the review of pictures, inspections,...

Sr Operational Support Analyst To lead operational initiatives, system enhancements, and cross-functional projects that support the overall success of the Property/Casualty Customer Service (PCCS) organization. This role serves as a subject matter expert and a key liaison between business teams, IT, and product partners to ensure successful design, testing, and implementation of system and process changes. To drive process improvement and operational effectiveness initiatives that enhance efficiency, service delivery, and customer experience outcomes. Lead departmental and contribute to corporate projects, including requirements gathering, solution design, testing, resolving issues, implementation activities, and production validation, while partnering with IT, Product Owners, Quality Analysts, and business stakeholders. Lead production support activities, including testing, validation, implementation readiness, and post-implementation review, while overseeing defect...

Systems Engineer (Infrastructure) To provide technical engineering and support of the Farm Bureau Family of Companies Information Technology (IT) Infrastructure components. To focus on installation, maintenance and upgrades on computing systems, storage systems, telephone systems and server systems. To engage in continuous collaboration across multiple IT groups for improved project success. To provide project planning within the IT division projects. To provide architectural guidance, consultation, recommendations, and problem resolution for all Infrastructure components. To provide processing and support for business applications and computer operations, reporting, project delivery and strategic planning services to satisfy requirements for all divisions of the Insurance Companies and affiliated companies as requested. Design, develop, implement and manage enterprise level virtualization environment. Design, develop, implement and manage enterprise level computer and...

Associate Systems Engineer (Infrastructure) To help support and improve the Farm Bureau Family of Companies IT infrastructure. Working under the guidance of senior engineers, you will assist with installing, configuring, monitoring, and maintaining server, storage, virtualization, and core Windows services. This role focuses on learning standard infrastructure practices, following change control processes, documenting procedures, and resolving routine issues to keep systems reliable, secure, and available for business operations. Assist with day-to-day administration and support of server, virtualization, storage, and core infrastructure services under the guidance of senior engineers. Monitor system health, capacity, and alerts; perform initial troubleshooting and escalate issues following established procedures. Support routine operational tasks such as patching, backups, user/group administration, and service requests in accordance with security standards....

Senior UX Application Developer To elicit and analyze business requirements to research, design, develop, test and implement automated applications systems which support the business needs of the Farm Bureau Insurance Companies. Collaborate across teams to maintain enterprise usability standards and design consistency. Participate in workshops, troubleshooting, research, and test planning sessions. Mentor associate-level user experience (UX) developers. Share knowledge through peer mentoring and informal teaching within the team. Participate in code reviews as a reviewer. Present deliverables to clients and stakeholders. Configure, develop, maintain and build enterprise systems in conjunction with internal and vendor-supplied integration services in a Service Oriented Architecture (SOA). Required Bachelor's degree in computer science, bioinformatics, or related field required, or equivalent experience may be considered. Minimum four...

Life Sales & Growth Coordinator To support Life Company growth by coordinating field training efforts, identifying sales opportunities through CRM and business intelligence resources, and providing administrative and project support across Life & Annuity Field Services and the Internal Sales function. To connect field agents, field leadership, Home Office teams, and internal sales resources by coordinating training, uncovering opportunities, special project support, tracking department and sales growth, and supporting timely follow-up. Coordinate field training efforts by supporting scheduling, logistics, communications, participation tracking, follow-up, and coordination with field leadership, trainers, and internal partners. Utilize CRM systems, reporting tools, and other business resources to identify potential Life and Annuity sales opportunities for both field agents and the Internal Sales team. Organize, prioritize, and track identified...

Life & Annuity Sales Specialist To drive life insurance and annuity sales through direct customer engagement and consultative sales practices. Build and maintain relationships with prospective and existing customers by identifying financial protection and retirement planning needs, educating customers and agents on available solutions, and recommending suitable products and services. Support organizational sales and retention objectives through proactive outreach, needs-based selling, exceptional customer service, and collaboration with internal and external business partners. Develop and maintain relationships with prospective and existing customers to identify life insurance and annuity sales opportunities. Conduct needs-based sales conversations to assess customer financial goals, risk tolerance, and protection needs. Educate customers on life insurance and annuity products, features, benefits, and available options. Recommend suitable solutions...

CELIC Account Executive/Marketing Representative To select, contract, and train independent agencies, Insurance Marketing Organizations (IMOs), and funeral homes to support and achieve CELIC Final Expense life insurance production objectives and profitable operations. To assist distribution channels in managing and maintaining profitable books of business. Attain profitable production from appointed independent agents and funeral homes. Call upon agents and funeral home directors to appoint, train, and familiarize them with CELIC Final Expense product. Meet new and renewal premium objectives as established by the Vice President of Sales and Marketing. Establish and maintain programs to provide growth of profitable business. Recruit new independent agencies, IMOs, and funeral homes in CELIC operating territory. Develop and manage these relationships. Required Bachelors degree required, or Sales or Marketing work experience may be considered. A minimum five...

CELIC Policy Services Representative To be an effective team member of the Life Customer Service Team. To provide excellent customer service in a prompt and professional manner. To address questions and concerns from customers by providing account or policy information and solving problems or errors. To process policy changes and payments. To maintain most reports and tasks. Provide customer service by fielding incoming phone calls from agents and policyholders. Issue new business and review policy applications for complete and accurate information. Process policy changes and endorsements. Provide quotes upon request. Answer questions regarding life/preneed products. Contact field representatives and/or agents for missing information. Troubleshoot and assist agent and policyholders promptly and accurately. Maintain workflow within the unit. Issue policies and record and deposit money promptly and accurately. Mail appropriate copies of policies to policyholder, agent or...

Social Media Strategist To develop, plan, and execute the Michigan Farm Bureau (MFB) social media communication strategy. To be responsible for the ongoing management and growth of the Michigan Farm Bureau social media presence in alignment with business strategies and direction. To directly engage with online audiences to help promote the Michigan Farm Bureau brand, products, member involvement opportunities, events, and partnerships. To offer continued support, resources, and tools to county Farm Bureaus. Create, manage, and grow business presence across social media channels, including but not limited to blogs, Twitter, Facebook, YouTube, and Instagram. Develop and execute a social media strategy to promote the Michigan Farm Bureau brand, products, events, and partnerships Research, plan, and execute strategies to grow engagement, Likes and Follows as well as to engage online audiences in sharing and promoting posts. Perform day-to-day social media tasks, including...

Corporate Recruiting and Onboarding Specialist Serve as the corporate recruiting specialist responsible for attracting, sourcing, and supporting the selection of qualified candidates for positions across Michigan Farm Bureau and its Affiliated Companies. Build sustainable talent pipelines, strengthen the organization's employment brand, and deliver a consistent candidate experience in partnership with hiring managers. Coordinate new-hire onboarding to promote early engagement, understanding of the organization's mission and culture, and a successful transition into employment. Manage corporate recruiting channels and employment-brand content, including the ADP Recruiting Management platform, LinkedIn, Indeed, Handshake, and the Farm Bureau Careers Page, to increase awareness of opportunities and attract qualified applicants. Partner with hiring managers to clarify position requirements, develop effective recruiting strategies, identify sourcing channels, and...

Senior Medical Claims Representative To provide efficient investigation, evaluation and negotiation of Michigan No-Fault and/or Workers Compensation (WC) claims. Initiate timely and equitably responses to and control the disposition of all assigned Michigan No-Fault/Workers Disability Compensation claims in such a way to significantly affect the overall profit picture of the company while providing quality service to the insured and aid in the retention of business. Work with computer systems keying functions, including but not limited to letter composition, log entry, dairy entry, report of investigation composition and draft productions. Maintain enhanced knowledge and ability to apply policy of Michigan No-Fault/WC acts as written. Required Bachelors degree in business administration required, or equivalent experience may be considered. Minimum five years medical claims handling experience required. Must possess a valid driver license...

Senior Medical Claims Representative To provide efficient investigation, evaluation and negotiation of Michigan No-Fault claims. Initiate timely and equitably responses to and control the disposition of all assigned Michigan No-Fault claims in such a way to significantly affect the overall profit picture of the company while providing quality service to the insured and aid in the retention of business. Work with computer systems keying functions, including but not limited to letter composition, log entry, dairy entry, report of investigation composition and draft productions. Maintain enhanced knowledge and ability to apply policy of Michigan No-Fault acts as written. Required Bachelors degree in business administration required, or equivalent experience may be considered. Minimum five years medical claims handling experience required. Must possess a valid driver license with an acceptable driving record. Two or more designations in AIC, AINS and/or other...

Cost Accountant To perform accounting functions for the Farm Bureau Insurance Companies, including coordinating and preparing the completion of Farm Bureau's annual expense budgets. To perform expense variance analysis, maintain and develop analysis reports as needed, assist in the supervision of the accounts payable function, file Personal Property Tax reporting, and maintain Farm Bureau vendor contracts. To assist with special projects to meet accounting and reporting objectives. To review and analyze allocation of companies' expenses by product lines of business. Coordinate the preparation and completion of all Farm Bureau Insurance expense budgets. Develop a schedule and set up meetings to ensure budget is completed timely and accurately. Prepare management reports and provide in-depth budget analysis and presentations to/for the board of directors, corporate staff, other senior levels of management, and interested external parties. Run monthly depreciation...

Underwriting - Agricultural Insurance Intern OBJECTIVE Are you looking for a challenging and rewarding paid internship where you can use your knowledge of agriculture, along with learning how the industry of insurance plays a crucial role on how Michigan Farmers conduct business? Farm Bureau Insurance of Michigan is seeking a motivated individual to join the Farm and Agribusiness Underwriting team! During this fourteen-week internship program, you will be spending most of your time with the Farm and Agribusiness Underwriting department. The selected individual will be spending time with both our field and in office underwriter. The intern will have the opportunity to see many different kinds and sizes of farms, along with how insurance underwriting is done. The intern will learn what insurance underwriting is, and how it plays a pivotal role in how Michigan farmers manage their farm operation. The intern will also spend some time with our Risk Management Services Team to...

ADO Field Trainer/Customer Service Representative To lead the Field Force to success by providing comprehensive training and customer service support for independent contractor insurance agents to quote, sell, and service clients. To provide operator service during normal business hours by answering and taking ownership of all incoming calls to the Agent Development Office (ADO) in a prompt, professional, and courteous manner. To proactively research and resolve policy issues by assisting agents and customers by phone, in-person, email, daily document listings, and system reports. To oversee daily office operations of the Agent Development Office and policy servicing. To be a multi-line subject matter expert for field staff. To offer training for all lines of business and system operations to ADO staff, agent staff, and agents. Assist customers and potential customers with questions regarding billing, insurance coverages, and member benefits. Face-to-face interaction with...