Michigan Farm Bureau

Underwriting Support Specialist US-MI-Lansing Job ID: 2026-8538 Type: Regular Full-Time # of Openings: 1 Category: Underwriting Farm Bureau Center Overview Underwriting Support Specialist Objective To assist in the evaluation of clients eligibility for insurance. To retain knowledge of acceptance and rejection rules and guidelines, pricing, classification, and hazard recognition. To provide service to policyholders, Farm Bureau Insurance agents and their staff. To assist with day-to-day activities by processing routine underwriting transactions. To compile and maintain information necessary for various underwriting actions or decisions. To review and manage claim memos, activities, and reports to assist in the underwriting review process. Responsibilities Underwriting Support Specialist Responsibilities Acquire and maintain product and technical knowledge with regard to coverage forms and endorsements for risk evaluation.   Review documentation...

Senior P/C Premium Control Specialist US-MI-Lansing Job ID: 2026-8537 Type: Regular Full-Time # of Openings: 1 Category: Customer Service/Support Farm Bureau Center Overview Senior P/C Premium Control Specialist Objective To be an advanced member of the Property/Casualty (P/C) Customer Service Team to provide extraordinary customer experience to policyholders and over 400 agents and their field office staff in a prompt, professional manner. To proficiently manage and ensure the accuracy of premium-related financial processes within the Property and Casualty (P/C) insurance sector by overseeing the billing, allocation, reconciliation, and control of insurance premiums across personal and commercial lines of business. To lead the department by excelling in all metrics tracked to ensure quality service and lead by example for the Associate and standard Premium Control Specialists. To train and provide support and assistance to Associate and standard Premium...

General Manager, MACMA US-MI-Lansing Job ID: 2026-8536 Type: Regular Full-Time # of Openings: 1 Category: Agriculture Farm Bureau Center Overview General Manager, MACMA Objective To manage the overall operations of the Michigan Agricultural Cooperative Marketing Association (MACMA) and ensure that revenue earned is sufficient to financially support MACMA operations. To establish the prices and other terms of trade which will achieve optimum returns to members from the sales of processing apples. To assist the Great Lakes Ag Labor Services (GLALS) Manager with labor-related meeting coverage and mentor GLALS field-based staff working with growers in the industry. Responsibilities General Manager, MACMA Responsibilities Negotiate prices and other terms of trade with buyers for the MACMA Processing Apple Division, achieve optimum returns to members. Develop and maintain profitable outlets for processing apples. Effectively utilize committee members in...

Claims Operations Analyst US-MI-Lansing Job ID: 2026-8535 Type: Regular Full-Time # of Openings: 1 Category: Claims Farm Bureau Center Overview Claims Operations Analyst Objective To serve as an expert for the Claims Division focused on claims systems, processes, file quality and training. To represent Claims on projects to ensure claim systems and processes meet business requirements. To develop, administer and perform examinations on auditable activities. To support all members of management in the effective discharge of their responsibilities by furnishing them with independent reports, analysis, appraisals, recommendations, and pertinent comments concerning the auditable activities reviewed. To monitor and report on vendor performance. To utilize analytics to measure, evaluate, and improve functions. To work with Claims division managers to develop best practices guidelines to drive quality and consistency. Responsibilities Claims Operations...

Desk Supervisor, Auto Material Damage US-MI-Lansing Job ID: 2026-8533 Type: Regular Full-Time # of Openings: 1 Category: Claims Farm Bureau Center Overview Desk Supervisor, Auto Material Damage Objective To support the Auto Claims Manager in leading a team-based approach to auto material damage claims. This role oversees the daily operations of the desk appraisal function to ensure photo reviews, estimate audits, settlements, and payments are completed accurately and on time while delivering excellent customer service. The Desk Appraiser Supervisor serves as a technical resource and coach for Desk Auto Appraisers and assists with complex claims, escalations, and total loss resolutions in support of department and company objectives. Responsibilities Desk Supervisor, Auto Material Damage Responsibilities Lead and manage a team of Desk Auto Appraisers responsible for photo reviews, estimate audits, and claim settlements.   Provide technical...

Life New Business Processor US-MI-Lansing Job ID: 2026-8525 Type: Regular Full-Time # of Openings: 1 Category: Customer Service/Support Farm Bureau Center Overview Life New Business Processor Objective To be an effective team member of the Life New Business Department. To provide quality support services in a prompt and professional manner to Farm Bureau Insurance agents and underwriters. Responsibilities Life New Business Processor Responsibilities Create online policy records efficiently and accurately. Assemble, check, and mail life and annuity policies along with necessary supporting documents, such as amendments, billings, and other correspondence necessary to assure proper and legal policy form.   Provide underwriting and agent support by ordering necessary underwriting requirements, keying and verifying data, reviewing applications for completeness, alpha indexing, preparing policy files, sorting, delivering and processing mail, and...

Senior Casualty Claims Representative US-MI-Traverse City Job ID: 2026-8518 Type: Regular Full-Time # of Openings: 1 Category: Claims Claim Casualty 1 Region (North) Overview Senior Casualty Claims Representative Objective To provide efficient adjustment, processing, and settlement of casualty claims, including large and/or complex casualty claims consistent in accordance with established adjusting procedures while providing a WOW! customer experience and also controlling loss and loss adjustment expenses. Responsibilities Senior Casualty Claims Representative Responsibilities Investigate and interpret policy as it pertains to the loss, including large and/or above-average complicated claims, evaluate liability, negotiate settlement or declination, and defend Farm Bureau insureds according to Farm Bureau insurance contracts. Accomplish function under minimal supervision with emphasis on customer service and controlling loss and loss adjustment...

DevOps Engineer US-MI-Lansing Job ID: 2026-8512 Type: Regular Full-Time # of Openings: 1 Category: Information Technology Farm Bureau Center Overview DevOps Engineer Objective To plan, build, schedule, and track changes to the source code for all systems across multiple environments, such as development, quality assurance, stage, and production. To work closely with the development, technical infrastructure and testing teams, project managers, enterprise and project architects, Data Security, and DevOps coordinator to ensure environment stability across the enterprise.  To understand the nuances in an effort to work effectively with other teams. Responsibilities DevOps Engineer Responsibilties Plan, build, schedule, and track changes to the source code for systems in an ongoing manner across all solutions environments, such as development, quality assurance, stage, and production. Work with team members to establish and maintain a repeatable release...

Product Owner (Core Business Transformation Project) US-MI-Lansing Job ID: 2026-8515 Type: Regular Full-Time # of Openings: 1 Category: Business Farm Bureau Center Overview Product Owner (Core Business Transformation Project) Objective To drive successful organizational performance and improvements by analyzing the existing or ideal organization and current and future state business processes and workflow needs, by assessing and helping to create effective business models and their integration with technology, and by driving consistency across all deliverables. To be responsible for the success of the product, project or process. To provide critical thinking to make necessary decisions and recommendations. To understand user and customer needs and business goals, and collaborate with development teams and stakeholders to deliver results which meet those needs. Responsibilities Product Owner (Core Business Transformation Project) Responsibilities...

Claims Systems Analyst US-MI-Lansing Job ID: 2026-8513 Type: Regular Full-Time # of Openings: 1 Category: Claims Farm Bureau Center Overview Claims Systems Analyst Objective To assure prompt and efficient processing of all claims input/output through the claim processing systems. To lead and/or assist on claim-related projects, including testing, procedures and training. To act as a resource to all Claim areas in policy coverage verification to ensure claims are properly paid. To assist Home Office and field personnel with questions and problems, regarding the claim processing systems. To assure statistics are being collected on claims for proper insurance rate adjustment. Responsibilities Claims Systems Analyst Responsibilities Act as Help Desk support for the entire Claim Division as it relates to claim processing systems, tax reporting, problem reporting software, Microsoft Word, Excel, Outlook, PowerPoint and Mobius, Internet and e-mail, as well...

Associate P/C Premium Control Specialist US-MI-Lansing Job ID: 2026-8514 Type: Regular Full-Time # of Openings: 1 Category: Customer Service/Support Farm Bureau Center Overview Associate P/C Premium Control Specialist Objective To work as a member of the Property/Casualty (P/C) Customer Service Team to provide extraordinary customer experience to policyholders and over 400 agents and their field office staff in a prompt, professional manner. To manage and ensure the accuracy of premium-related financial processes within the Property and Casualty (P/C) insurance sector by overseeing the billing, allocation, reconciliation, and control of insurance premiums across personal and commercial lines of business. To follow departmental standards of metrics tracked to ensure quality service. This role supports both internal and external customers by providing accurate policy and billing account information, resolving premium-related inquiries, and maintaining...

Community Engagement Specialist US-MI-Lansing Job ID: 2026-8511 Type: Regular Full-Time # of Openings: 1 Category: Human Resources Farm Bureau Center Overview Community Engagement Specialist Objective To use a variety of research methods to analyze, report, and provide recommendations for corporate social responsibility projects and programs and turn it into innovative social mission initiatives and deliverables that will directly impact the Farm Bureau Family of Companies’ For-Purpose objectives.  To facilitate an internal advisory group comprised of representation from Michigan Farm Bureau, Farm Bureau Insurance, and the Agent Charitable Fund as program ambassadors and activators.   To identify and create employee, agent, member, and customer experiences and opportunities that emotionally connect them to our company.  To work with senior leadership and external advisors to define and build metrics to measure the impact of our efforts. Responsibilities...

FNOL Claims Representative US-MI-Lansing Job ID: 2026-8509 Type: Regular Full-Time # of Openings: 1 Category: Claims Farm Bureau Center Overview FNOL Claims Representative Objective To use outstanding customer service skills when taking new claims submitted to the First Notice of Loss (FNOL) Unit via telephone, website, and accord form from Michigan Farm Bureau and Great Lakes Agribusiness customers.   Responsibilities FNOL Claims Representative Responsibilities Accurately capture the first notice of loss in a professional, empathetic, and courteous manner by fielding calls from policyholders, agents, attorneys and third parties.  Engage in active listening with callers to confirm or clarify information.   Set proper expectations for the caller by providing a high-level explanation of the claims process as determined by the complexity of the claim.   Make decisions based on the facts presented whether to review the FB Auto Express triage point...

Commercial Service Center Representative US-MI-Lansing Job ID: 2026-8506 Type: Regular Full-Time # of Openings: 1 Category: Customer Service/Support Farm Bureau Center Overview Commercial Service Center Representative Objective To provide excellent customer service to commercial policyholders, Farm Bureau Insurance agents and their staff in a prompt and professional manner. To proactively research and resolve policy issues, promote additional coverages for customers, and address questions and concerns from customers by providing commercial lines information via the telephone, e-mail, and interactive chat while documenting activities and reporting back to agent offices. To retain knowledge of commercial acceptance and rejection rules and guidelines, pricing, classification, and hazard recognition. To support internal and external customers by providing service for FB Partners policies. To assist Senior Commercial Service Center Representatives train and...

Senior Commercial Service Center Representative US-MI-Lansing Job ID: 2026-8507 Type: Regular Full-Time # of Openings: 1 Category: Customer Service/Support Farm Bureau Center Overview Senior Commercial Service Center Representative Objective To provide excellent customer service to commercial policyholders, Farm Bureau Insurance agents and their staff in a prompt and professional manner. To proactively research and resolve policy issues, promote additional coverages for customers, and address questions and concerns from customers by providing commercial lines information via the telephone, e-mail, and interactive chat while documenting activities and reporting back to agent offices. To retain knowledge of commercial acceptance and rejection rules and guidelines, pricing, classification, and hazard recognition. To support internal and external customers by providing service for FB Partners policies. To train and provide support and assistance to the...

Commercial and Farm Property Claims Representative US-MI-Lansing Job ID: 2026-8508 Type: Regular Full-Time # of Openings: 1 Category: Claims Farm Bureau Center Overview Commercial and Farm Property Claims Representative Objective To assure the consistent application of company procedures and practices in commercial, residential, farm property and property damage liability claim handling, to have a significant and positive overall effect on the company. To provide quality service to insureds and aid in the retention of business. To ensure that claims are properly investigated, evaluated, and resolved within the company's contractual and legal obligations. To ensure timely service, while providing appropriate and equitable resolution to insureds, claimants, and the company.   Responsibilities Commercial and Farm Property Claims Representative Responsibilities Investigate, evaluate, and control property and casualty claims under general supervision....

Casualty Claims Representative US-MI-Lansing Job ID: 2026-8505 Type: Regular Full-Time # of Openings: 1 Category: Claims Farm Bureau Center Overview Casualty Claims Representative Objective To provide efficient adjustment, processing, and settlement of casualty claims consistent in accordance with established adjusting procedures while providing a WOW! customer experience and also controlling loss and loss adjustment expenses. Responsibilities Casualty Claims Representative Responsibilities Investigate and interpret policy as it pertains to the loss, evaluate liability, negotiate settlement or declination, and defend Farm Bureau insureds according to Farm Bureau insurance contracts. Accomplish function under general supervision with emphasis on customer service and controlling loss and loss adjustment expenses.   Evaluate insurance coverage based on loss notice, insurance policies, applicable statutes and case law to determine if insurance...

Supervisor, Training and Quality US-MI-Lansing Job ID: 2026-8500 Type: Regular Full-Time # of Openings: 1 Category: Customer Service/Support Farm Bureau Center Overview Supervisor, Training and Quality Objective To lead a dynamic team responsible for delivering training, coaching, and managing quality assurance and control programs to enhance employee capabilities and ensure service excellence. To align department strategies with corporate goals, regulatory requirements, and industry best practices, while driving consistency, innovation, and compliance. To oversee onboarding, skill development, mentoring, and continuous improvement initiatives to strengthen system knowledge and elevate customer experience. To collaborate and lead operational initiatives that optimize workflows, improve business processes, and leverage quality data to support strategic objectives. To assist the manager in developing and maintaining the department’s risk management plan....

Senior P/C Customer Service Support Analyst US-MI-Lansing Job ID: 2026-8502 Type: Regular Full-Time # of Openings: 1 Category: Customer Service/Support Farm Bureau Center Overview Senior P/C Customer Service Support Analyst Objective To act as an advocate for Property/Casualty Customer Service (PCCS) and the Field Force to meet their technology needs. To participate in the study, analysis, design, testing, and implementation of PCCS, corporate, and agency billing systems, programs, and procedures  with a focus on billing and Property/Casualty products. To facilitate and lead training on corporate system functions for internal and field force users. To perform quality control and periodically audit PCCS functions to ensure compliance and accuracy. Responsibilities Senior P/C Customer Service Support Analyst Responsibilities Facilitate and lead ongoing corporate and departmental projects, including managing sub-teams of business/product owners,...

County Administrative Coordinator II (Oakland) US-MI-Highland Job ID: 2025-8493 Type: Regular Full-Time # of Openings: 1 Category: Administrative/Clerical County Farm Bureau (Oakland) Overview County Administrative Coordinator II (Oakland) Objective To help build and maintain an active and growing county Farm Bureau through encouraging member involvement, as well as supporting county committees and leadership. To assist the county Farm Bureau in developing and supporting successful Farm Bureau programs and services that meet the needs of the members. To update the county Farm Bureau website and social media outlets. To maintain accurate and efficient office records for the county Farm Bureau. To coordinate administration of the health insurance programs (if applicable). Responsibilities County Administrative Coordinator II (Oakland) Responsibilities Work with county Farm Bureaus to encourage member involvement, assist county committees, and support...