Mountain Commerce Bank

Description: Position: Head Teller Reports to: Branch Manager Supervises: None FLSA Status: Hourly Non-Exempt General Function: Provide customer service to Bank customers and assist in operations. Handle customer transactions, cross-selling of MCB products. Balance currency, coin, and checks in cash drawers at end of business day, and calculate daily transactions using computers, calculators, or adding machines. Maintain vault and accurate records of cash. Essential Functions: Branch Administration A. Sell official checks, savings bonds, money orders and traveler's checks. Inventory and maintain log for these items. Order checks and supplies as required. B. Receive savings bonds for payment; issue stop payment requests. C. Actively cross-sell Bank services, informing customers of new programs or other services which may be of interest to them. D. Follow all security policies and procedures. Report discrepancies or suspicious activity to supervisor. Maintain daily...

Description: Position: Customer Service Representative  Reports to: Branch Manager FLSA Status: Hourly Non-Exempt  General Function: Provide customer service to Bank customers and assist in operations. Handle customer transactions, cross-selling of MCB products. Balance currency, coin, and checks in cash drawers at end of business day, and calculate daily transactions using computers, calculators, or adding machines. Assist Branch Manager with scheduling and problem resolution as needed. Essential Functions: Customer and Account Service A. Be a primary contact for consumer banking, proactively learning about our customers and their needs, and providing a knowledgeable point of contact. B. Represent the Bank positively, courteously, and with the greatest concern for the customer’s interest. C. Be friendly. Smile when dealing with customers. Reserve personal concerns for personal time away from the Bank. D. Assist customers with opening, maintaining, and...

Description: Position: Senior Relationship Manager Reports to: Executive President or Sr. Relationship Manager/Team Lead Supervises : Portfolio Managers, Client Service Assistants, and/or other staff as needed Department: Lending FLSA Status: Salaried Exempt – Administrative General Function: Develop new business and cultivate client relationships to provide products and services, both consumer and commercial. Maintain and service an existing portfolio of bank clients, serving as their primary contact for bank business. Facilitate, structure, and close loans. Represent the Bank in local community through active participation in community affairs and participate in marketing all of the Bank’s products and services. Essential Functions: Products and Service A. Seek out prospective new clients, both individual consumer and commercial, through leads, cold-calling, previous relationships, events, and other appropriate means. B. Serve as the primary...

Description: Position: Customer Service Representative  Reports to: Branch Manager or  Asst. Branch Manager Supervises: None Department: Retail FLSA Status: Hourly Non-Exempt  General Function: Provide customer service to Bank customers and assist in operations. Handle customer transactions, cross-selling of MCB products. Balance currency, coin, and checks in cash drawers at end of business day, and calculate daily transactions using computers, calculators, or adding machines. Assist Branch Manager with scheduling and problem resolution as needed. Essential Functions: Customer and Account Service A. Be a primary contact for consumer banking, proactively learning about our customers and their needs, and providing a knowledgeable point of contact. B. Represent the Bank positively, courteously, and with the greatest concern for the customer’s interest. C. Be friendly. Smile when dealing with customers. Reserve personal concerns for personal time away...