AGS LLC

Position Title: Field Service Technician Description Join the Game: Become a Field Service Technician at AGS! Are you tech-savvy, ready to troubleshoot with the best, and have a passion for gaming? AGS is looking for a Field Service Technician to join our team and help keep the game going. If you're excited about working with cutting-edge gaming equipment, solving puzzles, and delivering top-notch customer service, this role is for you! What Youll Do: Tech-Savvy Tasks: Dive into the technical sideinstalling, upgrading, and performing procedures on gaming equipment. Maintenance Master: Perform preventative and general maintenance on AGS casino products. Youll make sure everything runs smoothly! Report Wizard: Complete paperwork and reports like a protimely, detailed, and accurate. Customer Service Champion: Provide best-in-the-business service to our customersinternal and external. Troubleshooting Superstar: Fix service incidents quickly...

Position Title: Sr. PMO Manager Description Job Overview Senior PMO Managers to own delivery oversight across the full transformation portfolio. Focus areas include commercial growth, game development, data & analytics, operations, logistics and technology.Reporting to the SVP / Head of Transformation, each Senior PMO Manager owns the end-to-enddelivery oversight for their assigned workstreams converting strategic initiatives into fully charteredprojects, running a disciplined steerco cadence with functional leads, maintaining the portfolio mastertracker, and ensuring that schedule, cost, and value commitments are met or escalated before theycompound into larger problems. Identifying interdependencies, sequencing delivery and building fullroadmap. Responsibilities Initiative Charter Development Lead the conversion of strategic initiatives into fully definedprojects scope, deliverables, cost estimates, milestones, value cases, and owners in...

Position Title: Field Service Technician Description Join the Game: Become a Field Service Technician at AGS! Are you tech-savvy, ready to troubleshoot with the best, and have a passion for gaming? AGS is looking for a Field Service Technician to join our team and help keep the game going. If you're excited about working with cutting-edge gaming equipment, solving puzzles, and delivering top-notch customer service, this role is for you! What Youll Do: Tech-Savvy Tasks: Dive into the technical sideinstalling, upgrading, and performing procedures on gaming equipment. Maintenance Master: Perform preventative and general maintenance on AGS casino products. Youll make sure everything runs smoothly! Report Wizard: Complete paperwork and reports like a protimely, detailed, and accurate. Customer Service Champion: Provide best-in-the-business service to our customersinternal and external. Troubleshooting Superstar: Fix service incidents quickly...

Position Title: DevOps Platform Engineer Description Job Overview The DevOps / Platform Engineer builds and maintains the technical infrastructure that enables AGS's entire AI program to run reliably in production. This is a hands-on individual contributor role responsible for cloud infrastructure, CI/CD pipelines, container orchestration, and the agentic AI deployment platform. The DevOps Engineer is a prerequisite for the AI program without reliable infrastructure, no agent or model can be deployed to production. Responsibilities Provision and manage the agentic AI platform infrastructure LLM API gateway, vector database (Pinecone/pgvector), container-based agent deployment, and model serving endpoints Container orchestration manage Docker containers, Kubernetes or Azure Container Apps, Helm charts, and health monitoring for all deployed services Implement monitoring and observability deploy Datadog, Azure Monitor, or equivalent for infrastructure...

Position Title: VP of Data & Analytics Description Job Overview The VP of Data & Analytics is the senior leader responsible for AGS's entire data strategy, data platform, and analytical capabilities. This role is responsible for end-to-end data ownership across game development analytics (game performance, player telemetry) and internal business functions (FP&A, operations reporting, commercial analytics). The VP of Data & Analytics will also ensure the same metrics and reporting is used across different functions and is a critical enabler of the agentic AIprogram, as every AI initiative depends on the clean, reliable data infrastructure this role builds andgoverns. Responsibilities Own AGS's data strategy end-to-end data sourcing, data platform architecture, data products, data governance, and data quality across all functions Own the data warehouse architecture OneLake/Microsoft Fabric implementation, ingestion pipelines...

Position Title: Machine Learning Engineer Description JobOverview TheDataScientist/MLEngineerbuildsanddeployspredictivemodelsandanalyticalsystemsthatturnAGS'splayerandgamedataintoquantitativeinsightsthatdirectlyimprovegamedesignandcommercialdecisions.Thisrolebridgesbehavioraldatascience(understandinghowplayersinteractwithgames)andproductionMLengineering(deployingmodelsthatactuallyreachdecision-makers).Itfeedsgamedesignerswithdata-drivendesignrecommendationsfortheML-drivengamedesigninitiative,supportsyieldmanagementwithpredictivemodelsforInteractiveYieldMax,andenablesoperatorstounderstandtheirplayerbasemoredeeplyanchoredtoAGS'sTech&DataheromissionofanaccessibledatalayerwithliveKPIspoweringeverydecision. Responsibilities Buildplayersessionbehavioralmodels retentionprediction,abandonmentmodeling,post-bonusbehavioranalysis,andbetescalationmodelingfromiGamingsessiondata Developgameperformancepredictionmodels...

Position Title: Machine Learning Engineer Description JobOverview TheDataScientist/MLEngineerbuildsanddeployspredictivemodelsandanalyticalsystemsthatturnAGS'splayerandgamedataintoquantitativeinsightsthatdirectlyimprovegamedesignandcommercialdecisions.Thisrolebridgesbehavioraldatascience(understandinghowplayersinteractwithgames)andproductionMLengineering(deployingmodelsthatactuallyreachdecision-makers).Itfeedsgamedesignerswithdata-drivendesignrecommendationsfortheML-drivengamedesigninitiative,supportsyieldmanagementwithpredictivemodelsforInteractiveYieldMax,andenablesoperatorstounderstandtheirplayerbasemoredeeplyanchoredtoAGS'sTech&DataheromissionofanaccessibledatalayerwithliveKPIspoweringeverydecision. Responsibilities Buildplayersessionbehavioralmodels retentionprediction,abandonmentmodeling,post-bonusbehavioranalysis,andbetescalationmodelingfromiGamingsessiondata Developgameperformancepredictionmodels...

Position Title: DevOps Platform Engineer Description Job Overview The DevOps / Platform Engineer builds and maintains the technical infrastructure that enables AGS's entire AI program to run reliably in production. This is a hands-on individual contributor role responsible for cloud infrastructure, CI/CD pipelines, container orchestration, and the agentic AI deployment platform. The DevOps Engineer is a prerequisite for the AI program without reliable infrastructure, no agent or model can be deployed to production. Responsibilities Provision and manage the agentic AI platform infrastructure LLM API gateway, vector database (Pinecone/pgvector), container-based agent deployment, and model serving endpoints Container orchestration manage Docker containers, Kubernetes or Azure Container Apps, Helm charts, and health monitoring for all deployed services Implement monitoring and observability deploy Datadog, Azure Monitor, or equivalent for infrastructure...

Position Title: Field Service Technician Description Join the Game: Become a Field Service Technician at AGS! Are you tech-savvy, ready to troubleshoot with the best, and have a passion for gaming? AGS is looking for a Field Service Technician to join our team and help keep the game going. If you're excited about working with cutting-edge gaming equipment, solving puzzles, and delivering top-notch customer service, this role is for you! At AGS, we take various factors into account when determining compensation, such as your skills, experience, industry and technical knowledge as well as geographic work location. These factors can lead to variations in base pay. The projected starting salary range is $21.50 - $31.50 per hour for a Field Service Technician I or II. We adhere to all local pay regulations and requirements. As a valued employee, you will be eligible for company sponsored benefits that include healthcare, dental, vision, paid...

Position Title: IT Support Manager Description Job Overview We are looking for an IT Support Manager who loves solving problems and is passionate about building a reliable, secure, and delightful enduser technology experience. You will lead the onsite IT Support team in Las Vegas, reporting to the Senior IT Support Manager, and aligning with global processes, tools, and service standards. Working closely with IT Engineering, Network, Business Systems, HR, BI, and business leaders, you will raise the bar on IT service delivery, modern endpoint management, support for AI productivity tools, and support automation that powers AGSs growth. You have a proven track record building high performing local support teamsdelivering responsive, high-quality service to onsite users while adhering to companywide standards and processes. Responsibilities Exercise discretion and independent judgment with respect to matters of significance. Lead the local team:...