Colonial Parking Inc

Position Summary To deliver the company's standards of customer service with each parker transaction while maintaining an acceptable flow of traffic in and out of the parking facility. Receiving payment from customers for parking services and performing the following essential duties: Essential Duties and Responsibilities • Verify the "bank" of cash provided for change and necessary supplies at the start of each shift. • Issue tickets to customers recording the required information on each ticket. • Park and retrieve customer vehicles safely and timely. • Reporting to work on time. • Collect payment either through cash, credit card or validation always securing cash according to the company's standard operating procedures. • Accurately process exception transactions (e.g., lost tickets, grace period tickets, etc.) according to company policy, including completing the applicable form. • Provide the correct change for cash transactions and issue a receipt for all fee...

Position Summary To deliver the company's standards of customer service with each parker transaction while maintaining an acceptable flow of traffic in and out of the parking facility. Assisting the Shift Manager with the operation of a single parking facilities by utilizing quality customer service, receiving payment from customers for parking service and facilitating the flow of traffic through the gate by performing the following duties: Essential Duties and Responsibilities • Provide the company's standards of service with each customer including maintaining the required uniform appearance, stating the company greeting, answering questions, resolving issues and thanking each customer upon exit. • Keeping facility stocked with necessary forms and supplies. • Reporting to work on time. • Completing Customer Damage Report with customer and relaying all information regarding claim reports to the Claims Department with assistance from the Shift Manager. • Notify management of...

Position Summary To deliver the company's customer service standards with each parker transaction while maintaining an acceptable flow of traffic in and out of the parking facility. Receiving payment from customers for parking services and performing the following essential duties: Essential Duties and Responsibilities • Verify the "bank" of cash provided for change and necessary supplies at the start of each shift. • Issue tickets to customers recording the required information on each ticket. • Park and retrieve customer vehicles safely and timely. • Reporting to work on time. • Collect payment either through cash, credit card or validation always securing cash according to the company's standard operating procedures. • Accurately process exception transactions (e.g., lost tickets, grace period tickets, etc.) according to company policy, including completing the applicable form. • Provide the correct change for cash transactions and issue a receipt for all fee...

Position Summary The primary duties of Custodian III is to be a ssigned as a member of Janitorial Service crew to work, supervise, leads and coordinate Custodians I & II. He /She clean, sweep, perform trash and recycle services, operate snow plow to remove sn ow and ice, hose down floors, stairways, replace light bulb and provide other non-technical services as assigned by Facility Care Department. Essential Duties and Responsibilities Must operate rider sweepers and walk behind to sweep garages and lots. Must drive trucks and trailers to provide trash and recycles service. Clean litter and trash in garages and lots, clean pipes, and hose down ramps, stairways, walls and columns, etc. Capable to operate snow plow to remove and clear snow and ice during snow season. Replace light bulbs and does other non-technical services as assigned. Will perform tasks given to him/her on a timely manner with the pre-established work standards that all jobs are...

Position Summary To deliver the company's standards of customer service with each parker transaction while maintaining an acceptable flow of traffic in and out of the parking facility. The Shift Manager will assist the Operations Manager with the operation of a complex parking site. The sites could be manned and unmanned, automated or manual parking sites. This person is responsible for independently carrying out instructions as directed by the Operations Manager pertaining to the day-to-day operations of the facility. Essential Duties and Responsibilities • Acting at the direction of the Operations Manager, performing the duties of a cashier and/or attendant as required; tickets tags and parks incoming vehicles; checks monthly stickers, honors validations or other courtesy parking ; and ensures employee compliance with operating and safety procedures. • Verify the "bank" of cash provided for change and necessary supplies at the start of each shift. • Issue tickets to customers...

Position Summary The Customer Care Associate continuously works to improve the level of service we extend to our clients and parking customers, particularly with respect to incoming telephone calls, incoming email, incoming website requests, incoming intercom, new monthly account applications, validation and chaser ticket orders, preferred parking customers, government contract customers, account closings, invoice process and all aspects of customer contact within the Customer Care Department and the Remote Management Center. Maintain a positive attitude while working with customers and clients in a highly intense fast-paced environment. The ability to quickly identify and resolve customer inquiries and to adjust quickly to the changing demands of daily priorities in a professional manner. Flexible schedule and work shifts required. Some weekends required. Essential Duties and Responsibilities Responds to new or existing customer inquiries regarding type of service,...

Position Summary To deliver the company's standards of service with each parker transaction by parking and retrieving customer vehicles safely and timely and assisting customers in and out of their vehicles. Essential Duties and Responsibilities Verify the necessary supplies at the start of each shift. Park and retrieve customers' vehicles safely and timely. Assist customers and their passengers in and out of their vehicles, including helping them with their luggage and/or personal items. Control traffic on the drive to ensure a smooth flow at all times while ensuring the drive itself is safe for pedestrians. Maintain a need and orderly valet stand and drive at all times, free of debris and trash with clean windows void of unapproved company posters or decorative hangings. Complete the necessary end of shift documentation and transfer vehicle keys and supporting tickets to the next shift's employees. Provide the company's standards of service with each...

Position Summary To deliver the company's standards of service with each parker transaction by parking and retrieving customer vehicles safely and timely and assisting customers in and out of their vehicles. Essential Duties and Responsibilities Verify the necessary supplies at the start of each shift. Park and retrieve customers' vehicles safely and timely. Assist customers and their passengers in and out of their vehicles, including helping them with their luggage and/or personal items. Control traffic on the drive to ensure a smooth flow at all times while ensuring the drive itself is safe for pedestrians. Maintain a need and orderly valet stand and drive at all times, free of debris and trash with clean windows void of unapproved company posters or decorative hangings. Complete the necessary end of shift documentation and transfer vehicle keys and supporting tickets to the next shift's employees. Provide the company's standards of service with each...

Position Summary The Operations Manager is responsible for the daily management of several parking facilities. This position delivers company, client and customer expectations by ensuring the facility is operating in accordance with company policy and client expectations. This person is also responsible for recruiting, scheduling, and managing the performance of the hourly workforce assigned to the facility. Essential Duties and Responsibilities Directs and manages all frontline associates, including supervisors, cashiers, valets, attendants, and custodians on a daily basis. Always maintains proper staffing levels to ensure customer service and operating standards are met through scheduling and managing on-call employees. Directly oversees all day-to-day activities associated with opening, managing, and closing the facility. Oversees the contract parker program by ensuring customers are properly registered, A/R is billed and collected on a timely basis and responds to...