Fastwyre Broadband

American Broadband   Position Purpose/Summary The Combination Technician is committed to providing the highest quality service to the communities we serve and is dedicated to fulfilling our customers’ needs by offering the latest in technological advances allowing them to keep pace with the growing demands of a global economy . The Combination Technician performs required work in the construction, maintenance, operation, installation, and servicing of telephone and video lines, instruments, and related equipment. The Combination Technician is generally responsible for all aspects of exchange operations, and knowledgeable in test instruments.   Primary Duties & Responsibilities Responds to service orders for installations, troubles, upgrades, removals, or changes to a customer’s residential or business telephone or video service and equipment. This also includes all key systems and ISDN, Internet, Wireless, FTTH, and DSL wireless services Maintains...

American Broadband Position Purpose/Summary The Tier 2- Technical Support Provides basic remote network surveillance and first tier trouble shooting in a 24/7hr environment which may require shifts outside of standard business hours. Tests, locates and repairs semi-complex equipment problems. Performs basic configuration and fault management for wide array of platforms in the network including but not limited to different types of Calix nodes, Meta voice switching platform, and an assortment of adjunct and peripheral systems, and transport.   Primary Duties & Responsibilities   Works as part of a cross-functional team to conduct routine remote surveillance and tier 1 maintenance. activities for all network nodes in his/her area of responsibility.  Creates and responds to trouble tickets by either conducting restoration efforts or dispatching the appropriate personnel. Answer inbound calls from a variety of client...

American Broadband Primary Duties & Responsibilities The Fiber Optic Splicing Technician is committed to providing the highest quality service to the communities, customers, and employees we serve by performing required splicing, including but not limited to voice, data, and video services. Primary Duties & Responsibilities Perform required splicing in support of all company services as required (i.e. Voice, Video & Data) Assist with Fiber Plant troubleshooting as required for all company services (i.e. Voice, Video & Data) Assist with Maintaining accurate digital fiber plant records including entry into the MAPCOM M4 system Assist with providing fiber plant records to the Broadband Supervisor for validation of services used on the fiber plant prior to maintenance on active fiber Assist scheduling of active fiber plant maintenance with the Broadband Supervisor to ensure the Network team has adequate time for maintenance window...

American Broadband   Position Purpose/Summary The Combination Technician is committed to providing the highest quality service to the communities we serve and is dedicated to fulfilling our customers’ needs by offering the latest in technological advances allowing them to keep pace with the growing demands of a global economy . The Combination Technician performs required work in the construction, maintenance, operation, installation, and servicing of telephone and video lines, instruments, and related equipment. The Combination Technician is generally responsible for all aspects of exchange operations, and knowledgeable in test instruments.   Primary Duties & Responsibilities Responds to service orders for installations, troubles, upgrades, removals, or changes to a customer’s residential or business telephone or video service and equipment. This also includes all key systems and ISDN, Internet, Wireless, FTTH, and DSL wireless services Maintains...