Sleep Management, LLC dba Viemed
Lafayette, LA
Sleep Management, LLC dba Viemed Customer Service Representative (Re-Supply) Job Category: Sleep Management, LLC Requisition Number: CUSTO003332 Full-Time Essential Job Duties and Responsibilities: Learns and maintains knowledge of current patient database and billing system Has proper phone etiquette and represents VieMed in a professional manner Obtains patient demographic and health insurance information; collects co-pay if appropriate Enters patient information into the computer system Verifies & records insurance benefits Maintains a working knowledge of Medicare and insurance regulations and requirements as communicated by management Able to read through and understand medical documentation effectively Interacts professionally with physicians, patients/family and Co-Workers Schedules set ups, as called into VieMed, by physicians or physician's office staff, per policy and procedure Answers telephone in a polite and professional manner....