USIC, LLC
Indianapolis, IN
Job Description: Location: 9045 River Road, Indianapolis, IN 46240. Schedule: Hybrid – alternate working 2 weeks in office and 2 weeks from home Pay : $19/hour Summary The IT Helpdesk Specialist is responsible for ensuring USIC employees are provided timely support for all technology needs. This position will also be responsible for repairing and imaging laptops and tablets in the Imaging Lab at the Corporate Office. Responsibilities Respond to incoming inquiries via phone and email Provide Tier I technical support to field and corporate associates Repair, image, and deploy laptops, tablets, and other IT equipment for use Work on special projects as assigned Requirements Associate degree or IT certifications required; Bachelor’s degree in Information Technology, Computer Science, or another related field is preferred Must be comfortable interfacing with different stakeholders at all levels of the organization Demonstrated ability to diagnose...