Viken Detection

Description: Overview We are seeking a technically curious, self-directed Technical Writer to create clear, practical documentation for customers, field teams, and internal stakeholders. This role focuses on user manuals, troubleshooting guides, service documentation, and training materials. The ideal candidate can quickly learn complex systems, translate technical concepts into actionable content, and bridge the gap between engineering and end users. This is a highly autonomous role requiring independent information gathering, effective collaboration with engineering, and full ownership of documentation. It is not focused on deep engineering specs, but on delivering usable, real-world technical content. Responsibilities Develop and maintain high-quality documentation, including: User manuals and installation guides Troubleshooting and diagnostic documentation Service and maintenance procedures Knowledge base articles and FAQs Create training-oriented content that...

Description: We are seeking a highly capable S enior Mechanical Design Engineer (contract/temporary) to support ongoing product development and improvement efforts. This is a hands-on, execution-focused role centered on improving existing designs, building hardware, and driving real-world performance. The ideal candidate has 8+ years of experience, strong Onshape proficiency, and thrives in a fast-paced, highly collaborative onsite environment. ROLES AND RESPONSIBILITIES Design and improve components and systems based on existing products (“like design”) Develop and release mechanical designs using Onshape Drive improvements in performance, manufacturability, and reliability Support testing, root cause analysis, and design iteration Prototype and evaluate alternative design approaches Contribute to system integration (mechanisms, motion systems, assemblies) Develop and refine assembly and test processes Collaborate cross-functionally with engineering, manufacturing, and...

Description: Our Company Viken Detection provides enabling security imaging and material identification solutions that help law enforcement and safety inspection professionals keep the public safe from drug trafficking, terrorism, and environmental hazardous threats. The company’s innovative vehicle scanners, the OSPREY PortalTM series, and its handheld products, the HBI-120TM, NIGHTHAWK-HBITM, FOXHOUND-HNATM and Pb200i are the recognized leaders in their markets. Viken Detection is headquartered just west of Boston in Burlington, Massachusetts. For more information, visit www.vikendetection.com Summary: We are seeking a Large-Scale Assembly Technician to join our team. In this role, you will be crucial in assembling a wide variety of electronic components and systems. Your work will directly contribute to the quality and reliability of our products, from initial assembly to final system testing. This is an entry to intermediate level position for someone looking to grow...

Description: Viken Detection is seeking a detail-oriented and experienced Field Service Technician to join our team. In this role, you will be a crucial part of our global customer support effort, responsible for the worldwide training of service partners, as well as the diagnosis, repair, and calibration of our advanced security products. You will provide essential on-site and remote support, ensuring our x-ray portals and handheld analyzers operate at peak performance. This position requires strong mechanical and electrical troubleshooting skills, a commitment to quality, and the ability to work independently in diverse international environments. Your efforts will directly contribute to strengthening our reputation for delivering exceptional customer service. Key Responsibilities: Perform preventative and corrective maintenance, as well as troubleshooting, on Viken equipment both on-site and remotely. Develop training materials and provide hands-on instruction to our...

Description: We are seeking a rare hybrid: a Technical Program Manager who thinks like a Systems Engineer. This role goes well beyond tracking schedules and status updates—you will serve as the connective tissue between high level system architecture and the day to day execution of complex engineering work. The ideal candidate brings a hands on engineering background (Mechanical, Electrical, Systems, or Mechatronics) and a deep understanding of how physical systems integrate with software, controls, and power. You will own the full lifecycle of technically demanding programs—defining the roadmap, managing requirements and risks, and ensuring milestones are met without compromising system integrity.   Key Responsibilities: Program & Project Leadership Own and coordinate multiple interrelated projects to ensure alignment with broader program and organizational objectives. Define program scope, objectives, milestones, dependencies, and measurable success criteria. Develop,...