Heartland Technology Group

Heartland Technology Group Description: Position Summary: This position provides a wide range of IT services from desktop & application support to basic administrative duties for servers, networking, and firewall equipment. This position is part of our managed services team and provides critical IT support for multiple Heartland customers. The ideal candidate will bring a good blend of technical and customer services skills to this fast-paced environment.  Roles and Responsibilities/ Essential Functions: Perform proactive maintenance duties such as switch/firewall/routers upgrades, server patches, workstation patches, firewall rules, etc. Remote application and hardware support for workstations, switches, routers, firewalls, servers, and storage. Monitor and analyze customer networks, systems, backups, and security appliances. Work with customer’s primary field engineer to perform work on an as needed basis. Contribute and enhance internal department...

Heartland Technology Group Description: Position Summary: This role serves as the onsite lead for one or more projects, responsible for directing field activities, coordinating team execution, and driving efficiency in the field. This role works closely with customers, contractors, project managers, and internal team members to ensure the successful installation and implementation of video surveillance, access control, structured cabling, paging, and other related physical security solutions. This role is expected to demonstrate strong technical knowledge, maintain quality and safety standards, mentor field personnel, and ensure a positive customer experience throughout project execution. Roles and Responsibilities/ Essential Functions: Lead onsite execution for one or more physical security and low-voltage projects. Direct and coordinate field technicians, subcontractors, and other onsite personnel. Review project scope, drawings, schedules, and installation plans...

Heartland Technology Group Description: Position Summary: The Inside Sales Representative (ISR), acting in a support role to Solutions Consultants, is responsible for introducing product offerings throughout the entire sales process to established accounts, ensuring quality of work and excellent customer service while increasing sales. The ISR builds long-term consultative relationships with accounts in order to increase sales and profits. Roles and Responsibilities/ Essential Functions: Quote and process orders for high end solutions, including phone systems, network and servers, virtualization, etc. Work closely with our vendors/manufactures to negotiate discounts and proper pricing, as required. Manage all aspects of the sales, service and support cycles from beginning to end to ensure all quoted products and services are delivered and installed as expected. Partner with internal resource for scheduling of services and product delivery.  Achieve individual sales...

Heartland Technology Group Description: Position Summary: The Senior Inside Sales Representative (Sr. ISR), acting in a support role to Solutions Consultants, is responsible for introducing product offerings throughout the entire sales process to established accounts, ensuring quality of work and excellent customer service while increasing sales. The Sr. ISR builds long-term consultative relationships by creating in-depth relationships with current customers to expand our breadth of services and improve the overall results within the Sales organization.  Roles and Responsibilities/ Essential Functions: Quote and process orders for high end solutions, including phone systems, network and servers, virtualization, etc. Work closely with our vendors/manufactures to negotiate discounts and proper pricing, as required. Manage all aspects of the sales, service and support cycles from beginning to end to ensure all quoted products and services are delivered and installed as...

Heartland Technology Group Description: Position Summary: The Physical Security Services Manager is a people leader responsible for the performance, development, and overall well-being of their assigned team members. Under the direction of the Director of Physical Security, this role leads day-to-day team execution to ensure physical security projects are delivered effectively, efficiently, and in alignment with company standards. The Physical Security Services Manager is responsible for supporting team productivity, maintaining quality expectations, developing talent, and driving accountability across design, programming, and implementation activities related to video surveillance, access control, structured cabling, paging, and other related solutions. This role may also directly contribute to technical or project execution activities as needed to support team success. Roles and Responsibilities/ Essential Functions: Lead, coach, and develop assigned team members...

Heartland Technology Group Description: Position Summary: The Accountant I will work on a range of projects with a diverse scope and limited complexity related to account reconciliation, Profit & Loss analysis, billing method reviews, and other finance related activities. Standard process and procedures serve as a foundation for creative problem resolution. Work is performed with direction and this position will exercise some latitude in determining assignment objectives. This position will work with other departments within the organization. Work is reviewed frequently and upon completion of milestones. Roles and Responsibilities/ Essential Functions: Prepare monthly and quarterly account reconciliations, ensuring all balances are properly supported and documented. Generate monthly and quarterly journal entries to support accurate financial reporting. Record and monitor bank transactions and perform timely reconciliations to maintain accurate financial records....

Heartland Technology Group Description: Position Summary: The Accountant I will work on a range of projects with a diverse scope and limited complexity related to account reconciliation, Profit & Loss analysis, billing method reviews, and other finance related activities. Standard process and procedures serve as a foundation for creative problem resolution. Work is performed with direction and this position will exercise some latitude in determining assignment objectives. This position will work with other departments within the organization. Work is reviewed frequently and upon completion of milestones. Roles and Responsibilities/ Essential Functions: Prepare monthly and quarterly account reconciliations, ensuring all balances are properly supported and documented. Generate monthly and quarterly journal entries to support accurate financial reporting. Record and monitor bank transactions and perform timely reconciliations to maintain accurate financial records....

Heartland Technology Group Description: Position Summary: The Senior Power Platform Engineer II serves as a trusted technical advisor and senior consulting engineer, helping clients design, implement, and optimize Microsoft business application solutions across Dynamics 365, Power Platform, and Microsoft 365. This role partners closely with client stakeholders to understand business goals, translate requirements into scalable solution designs, and lead delivery of high-quality outcomes that drive measurable business value. The ideal candidate combines hands-on development and architecture experience with consultative communication skills, technical leadership, and a passion for leveraging emerging technologies, including: Co-Pilot and AI-enabled business applications, to solve complex business challenges.  Roles and Responsibilities / Essential Functions: Meet annual billable hour goal, as defined by HBS. This number may change over time as the business evolves.  Design...

Heartland Technology Group Description: Position Summary: The Senior Power Platform Engineer II serves as a trusted technical advisor and senior consulting engineer, helping clients design, implement, and optimize Microsoft business application solutions across Dynamics 365, Power Platform, and Microsoft 365. This role partners closely with client stakeholders to understand business goals, translate requirements into scalable solution designs, and lead delivery of high-quality outcomes that drive measurable business value. The ideal candidate combines hands-on development and architecture experience with consultative communication skills, technical leadership, and a passion for leveraging emerging technologies, including: Co-Pilot and AI-enabled business applications, to solve complex business challenges.  Roles and Responsibilities / Essential Functions: Meet annual billable hour goal, as defined by HBS. This number may change over time as the business evolves.  Design...

Heartland Technology Group Description: Position Summary: The Internal IT Support Engineer III specializes in service and support for Heartland Business Systems employees and internal IT systems. The primary duties include developing and maintaining internal IT systems. Planning, coordinating, and executing new technology solutions and upgrades of existing systems. Working directly with Internal IT Support Engineers I and II and end users to troubleshoot and resolve IT related issues that cannot be resolved by Internal IT Support Engineers I and II. Roles and Responsibilities/ Essential Functions: Daily administration of Internal VMware environment including resource management and performance monitoring. Daily administration of Exchange environment including account creation, mailbox and group administration, and patch management. Daily administration of end-user utility servers (file/print servers, critical systems servers). Daily administration of Active...

Heartland Technology Group Description: Position Summary: This position provides a wide range of IT services from desktop & application support to basic administrative duties for servers, networking, and firewall equipment. This position is part of our managed services team and provides critical IT support for multiple Heartland customers. The ideal candidate will bring a good blend of technical and customer services skills to this fast-paced environment.  Roles and Responsibilities/ Essential Functions: Respond to auto generated ticket alerts both critical and non-critical. Monitor and work tickets in ticket system for client submitted requests. Acknowledge and respond to tickets based on Managed Services SLA. Be part of a phone call queue for client call in requests. Review monthly client reports and provide resolutions solutions based on generated reports. Escalate tickets to internal departments and clients IT departments. Perform proactive maintenance...

Heartland Technology Group Description: Position Summary: The Systems Engineer will develop, implement, and support system related services and solutions for consulting clients. This position will build a customer-focused relationship with client to identify business challenges and develop specifications and requirements to arrive at the best solution.  Roles and Responsibilities/ Essential Functions: Work as a member of the HBS systems team that provides consultative and proactive project support to HBS’s account base. Contribute to and impacts the assigned customer accounts positively.  Collaborate across multiple internal teams to ensure successful and timely delivery of the scope of work.  Contribute to product selection, configuration standards, and best practices and educate the sales team members on these products and services to enhance the sales process.  Provide support, maintenance, and administration for HBS’ customers. Work in a team atmosphere between...

Heartland Technology Group Description: Position Summary: This role is an entry-level technical role responsible for assisting with the installation and implementation of video surveillance, access control, structured cabling, paging, and other related physical security solutions. This role works closely with the Foreman, Project Manager, and other team members, this role is expected to build technical proficiency while executing assigned tasks with quality and professionalism. This role is expected to maintain quality standards and provide a positive customer experience. Roles and Responsibilities/ Essential Functions: Install and support the implementation of video surveillance, access control, structured cabling, and related low-voltage systems under supervision. Perform cable pulling, terminations, mounting, device installation, and equipment setup. Read and follow project drawings, scopes of work, and installation instructions. Maintain compliance with company...

Heartland Technology Group Description: Position Summary: This role is an entry-level technical role responsible for assisting with the installation and implementation of video surveillance, access control, structured cabling, paging, and other related physical security solutions. This role works closely with the Foreman, Project Manager, and other team members, this role is expected to build technical proficiency while executing assigned tasks with quality and professionalism. This role is expected to maintain quality standards and provide a positive customer experience. Roles and Responsibilities/ Essential Functions: Install and support the implementation of video surveillance, access control, structured cabling, and related low-voltage systems under supervision. Perform cable pulling, terminations, mounting, device installation, and equipment setup. Read and follow project drawings, scopes of work, and installation instructions. Maintain compliance with company...

Heartland Technology Group Description: Position Summary: The Senior Network Engineer will develop, implement, and support network services and solutions for consulting clients. This position will build a customer-focused relationship with clients to identify business challenges and develop specifications and requirements to arrive at the best solution.  Roles and Responsibilities/ Essential Functions: Work as a member of the HBS Network team as a leader and contributor that provides consultative and proactive project support to HBS’s account base. Collaborate and be a leader across multiple internal teams to ensure successful delivery and timely of the scope of work. Research new products for selection, enhance configuration standards and best practices and educate team members on these products and services to enhance the sales process. Provide senior level support, maintenance, and administration for customer networks and review for other potential concerns or...

Heartland Technology Group Description: Position Summary: The Microsoft 365 Trainer I is a member of the Modern Work practice responsible for delivering high impact, scenario-based Microsoft 365 and Copilot training experiences to customers. This role focuses on helping organizations maximize adoption and effective use of Microsoft 365 tools through live instruction, engaging learning content, and ongoing program promotion. The Microsoft 365 Trainer balances primarily virtual, but occasional classroom delivery with content creation, training operations ownership, and marketing collaboration to drive measurable learning outcomes. Roles and Responsibilities/ Essential Functions: Deliver 10–15 live instructor led training sessions per week, primarily remote and delivered via Microsoft Teams.  Facilitate Microsoft 365 end user training courses, including but not limited to, Microsoft Teams 101 (Basics), Microsoft Teams 201 (Advanced), Microsoft Teams Phone, Microsoft...

Heartland Technology Group Description: Position Summary: This position is responsible for providing business consulting, implementation, and support service activities focused on Microsoft ERP solutions related third party products to Heartland’s clients, leading and managing those implementations. This requires a strong understanding of accounting, significant technology understanding and diverse industry business process experience. This position is also involved in presales/sales opportunities, overall brand-building and assisting in the success of the ERP Team. The senior member of the team will assist with coaching and mentoring of newer consultants to further grow the ERP Practice.   Roles and Responsibilities/ Essential Functions: Address business problems by gathering information, analyzing, prioritizing, and evaluating options, and then architecting integrated use of technologies to solve those problems. Train and support users of Microsoft Dynamics ERP...

Heartland Technology Group Description: Position Summary: This role serves as the onsite lead for one or more projects, responsible for directing field activities, coordinating team execution, and driving efficiency in the field. This role works closely with customers, contractors, project managers, and internal team members to ensure the successful installation and implementation of video surveillance, access control, structured cabling, paging, and other related physical security solutions. This role is expected to demonstrate strong technical knowledge, maintain quality and safety standards, mentor field personnel, and ensure a positive customer experience throughout project execution. Roles and Responsibilities/ Essential Functions: Lead onsite execution for one or more physical security and low-voltage projects. Direct and coordinate field technicians, subcontractors, and other onsite personnel. Review project scope, drawings, schedules, and installation plans...

Heartland Technology Group Description: Position Summary: This position is responsible to set up, test, program and commission AV equipment such as lighting, displays, digital audio processors, control systems and sound speakers to be used at a customer facility. This position work will work under the supervision of the AV service manager and along AV team members to collaborate to provide a safe implementation of products on the customer premises. Due to changing customer environments HBS Team Members should be able and willing to work days, nights, and weekends dependent on the project and customer needs. Roles and Responsibilities/ Essential Functions:  Set up and install equipment such as microphones, sound speakers, video screens, projectors, video monitors, recording equipment, connecting wires and cables, sound and mixing boards for events to be held on customer sites.  Maintain a clean and safe work environment at HBS and Customer locations. This includes...

Heartland Technology Group Description: Position Summary: This position is responsible to set up, test, program and commission AV equipment such as lighting, displays, digital audio processors, control systems and sound speakers to be used at a customer facility. This position work will work under the supervision of the AV service manager and along AV team members to collaborate to provide a safe implementation of products on the customer premises. Due to changing customer environments HBS Team Members should be able and willing to work days, nights, and weekends dependent on the project and customer needs. Roles and Responsibilities/ Essential Functions:  Set up and install equipment such as microphones, sound speakers, video screens, projectors, video monitors, recording equipment, connecting wires and cables, sound and mixing boards for events to be held on customer sites.  Maintain a clean and safe work environment at HBS and Customer locations. This includes...