Heartland Technology Group

Heartland Technology Group Description: Position Summary: This role will provide security Incident Response (IR) services for our customers. IR activities would include all aspects of analysis, containment, eradication, recovery, and would entail actions such as log reviews, malware analysis, evidence collection, as well as other forensic activities that are part of a cybersecurity incident investigation. This role will also advise on and deploy security technical solutions and perform internal and external security assessments. These assessments range from deep technical security assessments, social engineering, broad-based risk, and security posture assessments. These assessments and services may be performed as individual projects or in a virtual Security Engineer(vSE) role. Roles and Responsibilities/ Essential Functions: Work as a member of the HBS Cybersecurity team that provides consultative and proactive security related support to Heartland’s account base....

Heartland Technology Group Description: Position Summary: This role will provide security Incident Response (IR) services for our customers. IR activities would include all aspects of analysis, containment, eradication, recovery, and would entail actions such as log reviews, malware analysis, evidence collection, as well as other forensic activities that are part of a cybersecurity incident investigation. This role will also advise on and deploy security technical solutions and perform internal and external security assessments. These assessments range from deep technical security assessments, social engineering, broad-based risk, and security posture assessments. These assessments and services may be performed as individual projects or in a virtual Security Engineer(vSE) role. Roles and Responsibilities/ Essential Functions: Work as a member of the HBS Cybersecurity team that provides consultative and proactive security related support to Heartland’s account...

Heartland Technology Group Description: Position Summary: This role will provide security Incident Response (IR) services for our customers. IR activities would include all aspects of analysis, containment, eradication, recovery, and would entail actions such as log reviews, malware analysis, evidence collection, as well as other forensic activities that are part of a cybersecurity incident investigation. This role will also advise on and deploy security technical solutions and perform internal and external security assessments. These assessments range from deep technical security assessments, social engineering, broad-based risk, and security posture assessments. These assessments and services may be performed as individual projects or in a virtual Security Engineer(vSE) role. Roles and Responsibilities/ Essential Functions: Work as a member of the HBS Cybersecurity team that provides consultative and proactive security related support to Heartland’s account base....

Heartland Technology Group Description: Position Summary: This role will provide security Incident Response (IR) services for our customers. IR activities would include all aspects of analysis, containment, eradication, recovery, and would entail actions such as log reviews, malware analysis, evidence collection, as well as other forensic activities that are part of a cybersecurity incident investigation. This role will also advise on and deploy security technical solutions and perform internal and external security assessments. These assessments range from deep technical security assessments, social engineering, broad-based risk, and security posture assessments. These assessments and services may be performed as individual projects or in a virtual Security Engineer(vSE) role. Roles and Responsibilities/ Essential Functions: Work as a member of the HBS Cybersecurity team that provides consultative and proactive security related support to Heartland’s account base....

Heartland Technology Group Description: Position Summary: A Cabling Installer II will work closely with the Cable Installer II and/or Lead Technicians to install and implement structured cabling solutions. They will be expected to maintain a standard of quality and provide a positive customer experience.  Roles and Responsibilities/ Essential Functions: Pulling and installing new Cat 5E/ Cat 6 cable. Climbing up and down ladders at varies heights. Installing cable pathways and raceways. Be able to use basic hand tools and power tools.  Maintain a clean and safe work environment. Install proper cable sleeves and chases. Take direction from Lead Technician. Learn basics between different types of cabling. Terminate Cat 5E/ Cat 6 cable properly. Complete projects on time, as directed by Lead Technician. Meet annual billable hour goal, as defined by HBS. This number may change over time as the business evolves. Requirements: Competencies   Accountability...

Heartland Technology Group Description: Position Summary: The Physical Security Engineer will work closely with the Senior Physical Security Engineers, Foremen, Team Leads and other members of the Physical Security and Cabling teams to install and implement door access, video surveillance, intercoms, etc. This position will work to build a customer-focused relationship with clients, to identify business challenges and develop specifications and requirements to arrive at the best solution. This position will also be expected to maintain a high standard of quality and always provide a positive customer experience. Roles and Responsibilities/ Essential Functions: Pulling and installing new Cat 5E/ Cat 6 cable.   Pulling and installing new composite cable for door access Climbing up and down ladders at varies heights. Installing cable pathways and raceways. Be able to use basic hand tools and power tools.  Maintain a clean and safe work environment, including...

Heartland Technology Group Description: Position Summary: The Inside Sales Representative (ISR), acting in a support role to Solutions Consultants, is responsible for introducing product offerings throughout the entire sales process to established accounts, ensuring quality of work and excellent customer service while increasing sales. The ISR builds long-term consultative relationships with accounts in order to increase sales and profits. Roles and Responsibilities/ Essential Functions: Quote and process orders for high end solutions, including phone systems, network and servers, virtualization, etc. Work closely with our vendors/manufactures to negotiate discounts and proper pricing, as required. Manage all aspects of the sales, service and support cycles from beginning to end to ensure all quoted products and services are delivered and installed as expected. Partner with internal resource for scheduling of services and product delivery.  Achieve individual...

Heartland Technology Group Description: The Technical Architect will develop, implement, and support network services and solutions for consulting clients while mentoring and sharing skills with others. This position will build a customer-focused relationship with client to identify business challenges and develop specifications and requirements to arrive at the best solution.  Roles and Responsibilities/ Essential Functions:  Play an active role by collaborating with Practice Leads to create and maintain documents and procedures.  Execute, with Project Managers and Practice Leads, on large projects on time and on budget.  Provide active leadership and articulate to the Project Management Team what is needed for success and lead the other Engineers to ensure tasks are being completed accurately and timely. Be the Lead Engineer on projects that have multiple different technologies. In collaboration with the Project Management Team Members, if applicable, provide daily...

Heartland Technology Group Description: Position Summary: The IT Support Specialist I provides day-to-day hands-on support to the organization’s end user laptops, desktops, peripherals, software applications, mobile devices, printers, and other tools that the end-users are provided. This position interfaces directly with internal customers and business units, provisioning solutions and troubleshooting user issues to resolution. This role provides 1-to-1 end user support and training. Typically, this role works onsite at an HBS client full time.  Roles and Responsibilities/ Essential Functions: Provide First tier support of PC hardware & software, desk phones, printers, mobile devices, and other computer related equipment. Responsible for ticketing system entry and ticket maintenance/documentation; includes updating and maintaining inventory records. Track, route, and redirect problems to correct resources. Identify PC hardware warranty repair and resolve as...

Heartland Technology Group Description: Position Summary: The Inside Sales Representative (ISR), acting in a support role to Solutions Consultants, is responsible for introducing product offerings throughout the entire sales process to established accounts, ensuring quality of work and excellent customer service while increasing sales. The ISR builds long-term consultative relationships with accounts in order to increase sales and profits. Roles and Responsibilities/ Essential Functions: Quote and process orders for high end solutions, including phone systems, network and servers, virtualization, etc. Work closely with our vendors/manufactures to negotiate discounts and proper pricing, as required. Manage all aspects of the sales, service and support cycles from beginning to end to ensure all quoted products and services are delivered and installed as expected. Partner with internal resource for scheduling of services and product delivery.  Achieve individual...

Heartland Technology Group Description: Position Summary: The Senior Inside Sales Representative (Sr. ISR), acting in a support role to Solutions Consultants, is responsible for introducing product offerings throughout the entire sales process to established accounts, ensuring quality of work and excellent customer service while increasing sales. The Sr. ISR builds long-term consultative relationships by creating in-depth relationships with current customers to expand our breadth of services and improve the overall results within the Sales organization.  Roles and Responsibilities/ Essential Functions: Quote and process orders for high end solutions, including phone systems, network and servers, virtualization, etc. Work closely with our vendors/manufactures to negotiate discounts and proper pricing, as required. Manage all aspects of the sales, service and support cycles from beginning to end to ensure all quoted products and services are delivered and installed as...

Heartland Technology Group Description: Position Summary: The Inside Sales Representative (ISR), acting in a support role to Solutions Consultants, is responsible for introducing product offerings throughout the entire sales process to established accounts, ensuring quality of work and excellent customer service while increasing sales. The ISR builds long-term consultative relationships with accounts in order to increase sales and profits. Roles and Responsibilities/ Essential Functions: Quote and process orders for high end solutions, including phone systems, network and servers, virtualization, etc. Work closely with our vendors/manufactures to negotiate discounts and proper pricing, as required. Manage all aspects of the sales, service and support cycles from beginning to end to ensure all quoted products and services are delivered and installed as expected. Partner with internal resource for scheduling of services and product delivery.  Achieve individual...

Heartland Technology Group Description: Position Summary: A Security Operations Center (SOC) Analyst II provides real time security monitoring and threat hunting in our Security Operations Center. This individual will have the opportunity to work with customers across many industries by providing managed security services such as XDR, SIEM, vulnerability scanning, firewall and end point management. In this position, you will provide exceptional customer service by assisting customers in identifying potential security incidents, attack sources, root causes and/or threat actors.  Roles and Responsibilities/ Essential Functions: Provides security event monitoring and analysis to identify critical security events at client sites. Characterize and analyze network traffic to identify anomalous activity and potential threats to network resources. Coordinate with customer staff to validate security alerts. Document and escalate incidents (including event’s history, status,...

Heartland Technology Group Description: Position Summary: The Physical Security Engineer – Programmer will work closely with the Senior Physical Security Programming Engineer and onsite technical team to program and configure door access, video surveillance, intercoms, etc., in addition to, supporting the network components of the physical security installation.  Roles and Responsibilities/ Essential Functions: Work as a member of the HBS Physical Security Team that provides consultative and proactive project management support to HBS’s account base.  Obtain knowledge on other technologies, as directed by customer demand.  Serve both external and internal clients’ needs, understanding their concerns, and seeking to build trust. Provide sales consultants and fellow Engineers with physical security design assistance, review, validation, and optimization of systems and protocols.  Contribute to product selection and research, configuration standards and best practices....

Heartland Technology Group Description: Position Summary: The Inside Sales Representative (ISR), acting in a support role to Solutions Consultants, is responsible for introducing product offerings throughout the entire sales process to established accounts, ensuring quality of work and excellent customer service while increasing sales. The ISR builds long-term consultative relationships with accounts in order to increase sales and profits. Roles and Responsibilities/ Essential Functions: Quote and process orders for high end solutions, including phone systems, network and servers, virtualization, etc. Work closely with our vendors/manufactures to negotiate discounts and proper pricing, as required. Manage all aspects of the sales, service and support cycles from beginning to end to ensure all quoted products and services are delivered and installed as expected. Partner with internal resource for scheduling of services and product delivery.  Achieve individual...

Heartland Technology Group Description: Position Summary: The Senior Inside Sales Representative (Sr. ISR), acting in a support role to Solutions Consultants, is responsible for introducing product offerings throughout the entire sales process to established accounts, ensuring quality of work and excellent customer service while increasing sales. The Sr. ISR builds long-term consultative relationships by creating in-depth relationships with current customers to expand our breadth of services and improve the overall results within the Sales organization.  Roles and Responsibilities/ Essential Functions: Quote and process orders for high end solutions, including phone systems, network and servers, virtualization, etc. Work closely with our vendors/manufactures to negotiate discounts and proper pricing, as required. Manage all aspects of the sales, service and support cycles from beginning to end to ensure all quoted products and services are delivered and installed as...

Heartland Technology Group Description: Position Summary: The Customer Success Specialist is responsible for customer renewals by managing a high volume of quoting and case management. This includes managing the renewals process from start to end, problem-solving, selling and following up with customers, and answering customer questions. The Customer Success Specialists communicates with the end customer, sales teams, vendors, and distributors to create and sell the complete renewals solution to the end customer. This position requires in-depth knowledge of Cisco subscriptions, Cisco Smartnet, CCW/CCW-R, along with other products/vendors to consult and the sell the solution to the customer. Staying up to date on new technologies, licensing options and new processes to remain efficient is a necessity to remain competitive with current customers and capture takeover renewal business. Roles and Responsibilities/ Essential Functions: Proactively manage existing customer...

Heartland Technology Group Description: Position Summary: The Inside Sales Representative (ISR), acting in a support role to Solutions Consultants, is responsible for introducing product offerings throughout the entire sales process to established accounts, ensuring quality of work and excellent customer service while increasing sales. The ISR builds long-term consultative relationships with accounts in order to increase sales and profits. Roles and Responsibilities/ Essential Functions: Quote and process orders for high end solutions, including phone systems, network and servers, virtualization, etc. Work closely with our vendors/manufactures to negotiate discounts and proper pricing, as required. Manage all aspects of the sales, service and support cycles from beginning to end to ensure all quoted products and services are delivered and installed as expected. Partner with internal resource for scheduling of services and product delivery.  Achieve individual...

Heartland Technology Group Description: Position Summary: The Inside Sales Representative (ISR), acting in a support role to Solutions Consultants, is responsible for introducing product offerings throughout the entire sales process to established accounts, ensuring quality of work and excellent customer service while increasing sales. The ISR builds long-term consultative relationships with accounts in order to increase sales and profits. Roles and Responsibilities/ Essential Functions: Quote and process orders for high end solutions, including phone systems, network and servers, virtualization, etc. Work closely with our vendors/manufactures to negotiate discounts and proper pricing, as required. Manage all aspects of the sales, service and support cycles from beginning to end to ensure all quoted products and services are delivered and installed as expected. Partner with internal resource for scheduling of services and product delivery.  Achieve individual...

Heartland Technology Group Description: A Cabling Associate I will work closely with the Cable Installer II and/or Lead Technicians to install and implement structured cabling solutions. They will be expected to maintain a standard of quality and provide a positive customer experience.  Roles and Responsibilities/ Essential Functions: Pulling and installing new Cat 5E/ Cat 6 cable.   Climbing up and down ladders at varies heights. Installing cable pathways and raceways. Be able to use basic hand tools and power tools.  Maintain a clean and safe work environment. Install proper cable sleeves and chases.   Take direction from Lead Technician. Learn basics between different types of cabling. Terminate Cat 5E/ Cat 6 cable properly. Requirements: Competencies: Accountability - Ability to accept responsibility and account for his/her actions.  Active Listening - Ability to actively attend to, convey, and understand the questions of others.  Adaptability -...