Heartland Technology Group

Heartland Technology Group Description: The Accountant I will work on a range of projects with a diverse scope and limited complexity related to account reconciliation, Profit & Loss analysis, billing method reviews, and other finance related activities. Standard process and procedures serve as a foundation for creative problem resolution. Work is performed with direction and this position will exercise some latitude in determining assignment objectives. This position will work with other departments within the organization. Work is reviewed frequently and upon completion of milestones. Roles and Responsibilities: Prepare monthly and quarterly account reconciliations, ensuring all balances are properly supported and documented.  Generate monthly and quarterly journal entries to support accurate financial reporting.  Record and monitor bank transactions and perform timely reconciliations to maintain accurate financial records.  Compile, analyze, and review...

Heartland Technology Group Description: The Technical Architect role will develop, implement, and support collaboration services and solutions for consulting clients. This position will build a customer-focused relationship with clients to identify business challenges and develop specifications and requirements to arrive at the best solution.  Roles and Responsibilities/ Essential Functions: Play an active role by collaborating with Practice Leads to create and maintain documents and procedures.  Execute, with Project Managers and Practice Leads, on large projects on time and on budget.  Provide active leadership and articulate to the Project Management Team on what is needed for success and lead the other Engineers to ensure tasks are being completed accurately and timely. Be the Lead Engineer on projects that have multiple different technologies. In collaboration with the Project Management Team Member, if applicable, provide daily updates on all projects and be...

Heartland Technology Group Description: The Accounts Receivable Coordinator is responsible for reviewing all sales order for accuracy, customer financial status, and will disposition sales order to the appropriate departments to ensure timely and accurate order placing. This individual is also responsible for daily cash applications and will assist with setup of all new customers. In addition, this individual will assist resolving customer issues, accurately post data, assist with monthly reporting, and keep other relevant records.  Roles and Responsibilities/ Essential Functions: Review sales order for accuracy and customer financial status.  Disposition sales order internally for timely, accurate order placing.  Review documents such as purchase orders, sales orders, expense reports and/or statements of work to compute fees and charges due.  Contact Solutions Consultants, Inside Sales Reps, and customers to obtain or relay account information, as needed.  Complete...

Heartland Technology Group Description: The Technical Architect role will develop, implement, and support collaboration services and solutions for consulting clients. This position will build a customer-focused relationship with clients to identify business challenges and develop specifications and requirements to arrive at the best solution.  Roles and Responsibilities/ Essential Functions: Play an active role by collaborating with Practice Leads to create and maintain documents and procedures.  Execute, with Project Managers and Practice Leads, on large projects on time and on budget.  Provide active leadership and articulate to the Project Management Team on what is needed for success and lead the other Engineers to ensure tasks are being completed accurately and timely. Be the Lead Engineer on projects that have multiple different technologies. In collaboration with the Project Management Team Member, if applicable, provide daily updates on all projects and be...

Heartland Technology Group Description: The IT Support Coordinator serves as the initial point of contact for clients requesting technical assistance through the IT Service Desk. This position is responsible for answering incoming support calls, gathering and documenting information, performing basic troubleshooting, resolving issues during the initial interaction whenever possible, and appropriately routing unresolved issues to the appropriate technical team. The position plays a critical role in ensuring that service requests are accurately documented, properly prioritized, dispatched to the appropriate team, and monitored to support Service Level Agreement (SLA) requirements. Roles and Responsibilities/ Essential Functions: Serve as the first point of contact for Service Desk requests via phone, providing professional, timely, and courteous support. Gather issue details, assess business impact and urgency, create accurate service tickets, and perform basic...

Heartland Technology Group Description: The Accounts Receivable Coordinator is responsible for reviewing all sales order for accuracy, customer financial status, and will disposition sales order to the appropriate departments to ensure timely and accurate order placing. This individual is also responsible for daily cash applications and will assist with setup of all new customers. In addition, this individual will assist resolving customer issues, accurately post data, assist with monthly reporting, and keep other relevant records.  Roles and Responsibilities/ Essential Functions: Review sales order for accuracy and customer financial status.  Disposition sales order internally for timely, accurate order placing.  Review documents such as purchase orders, sales orders, expense reports and/or statements of work to compute fees and charges due.  Contact Solutions Consultants, Inside Sales Reps, and customers to obtain or relay account information, as needed....

Heartland Technology Group Description: The Technical Architect role will develop, implement, and support collaboration services and solutions for consulting clients. This position will build a customer-focused relationship with clients to identify business challenges and develop specifications and requirements to arrive at the best solution.  Roles and Responsibilities/ Essential Functions: Play an active role by collaborating with Practice Leads to create and maintain documents and procedures.  Execute, with Project Managers and Practice Leads, on large projects on time and on budget.  Provide active leadership and articulate to the Project Management Team on what is needed for success and lead the other Engineers to ensure tasks are being completed accurately and timely. Be the Lead Engineer on projects that have multiple different technologies. In collaboration with the Project Management Team Member, if applicable, provide daily updates on all projects and be...

Heartland Technology Group Description: The Senior Project Manager I is responsible for providing direction, coordination, implementation, execution, control and completion of the project, while remaining aligned with strategy, commitments and goals of the organization.  Roles and Responsibilities/Essential Functions: Manage projects from concept creation through implementation. Facilitate the project scope, goals, milestones, deliverables, detailed tasks and resource requirements.  Manage user expectations and work collaboratively across the enterprise. Accountable for leading multiple projects and work streams, and for delivering projects on time, on budget, and within scope. Successfully plan, manage, coordinate, implement and deliver project solutions that meet business requirements.  Manage project teams and outside vendors to ensure successful delivery of project services and deliverables.   Consult with and collaborate with PMO Director, Sales Team,...

Heartland Technology Group Description: This role is a developing technical professional responsible for installing and implementing video surveillance, access control, structured cabling, paging, and other related physical security solutions. This role works closely with the Foreman, Project Manager, and other team members while demonstrating a broad understanding of physical security and cabling systems. This role is expected to perform work with greater independence, maintain quality standards, actively support the development of less experienced team members, and provide a positive customer experience.  Roles and Responsibilities/ Essential Functions: Install, configure, and support the implementation of video surveillance, access control, structured cabling, and related physical security systems. Execute assigned work with increased independence and limited supervision. Interpret project drawings, specifications, and installation requirements to complete field...

Heartland Technology Group Description: This role is an entry-level technical role responsible for assisting with the installation and implementation of video surveillance, access control, structured cabling, paging, and other related physical security solutions. The Physical Security Installer I works closely with the Foreman, Project Manager, and other team members, this role is expected to build technical proficiency while executing assigned tasks with quality and professionalism. The Physical Security Installer I is expected to maintain quality standards and provide a positive customer experience.  Roles and Responsibilities/ Essential Functions: Install and support the implementation of video surveillance, access control, structured cabling, and related low-voltage systems under supervision. Perform cable pulling, terminations, mounting, device installation, and equipment setup. Read and follow project drawings, scopes of work, and installation instructions....

Heartland Technology Group Description: This role is a developing technical professional responsible for installing and implementing video surveillance, access control, structured cabling, paging, and other related physical security solutions. This role works closely with the Foreman, Project Manager, and other team members while demonstrating a broad understanding of physical security and cabling systems. This role is expected to perform work with greater independence, maintain quality standards, actively support the development of less experienced team members, and provide a positive customer experience. Roles and Responsibilities/ Essential Functions: Install, configure, and support the implementation of video surveillance, access control, structured cabling, and related physical security systems. Execute assigned work with increased independence and limited supervision. Interpret project drawings, specifications, and installation requirements to complete field...

Heartland Technology Group Description: This position will be a member of the Modern Work / Data & AI practice as a Senior Modern Work Engineer II. The incumbent be a key technical contributor in Microsoft AI and Microsoft 365 projects, focusing on backend development, leveraging custom development, database, Power Platform, and deep SharePoint knowledge to delight our customers and help them build new solutions/solve challenging business problems.  Roles and Responsibilities/ Essential Functions: Charge hour expectation of 1,450 hours annually; balanced between billable and presales efforts.  Provide 2-4 hours/week of support for project and escalated incident management tickets for current customers with focus on customer satisfaction and quality. Lead pre-sales activities including meeting prospective clients and using your expertise to highlight how Microsoft technologies can solve everyday problems; follow-on presales activities will include solution design,...

Heartland Technology Group Description: The Senior Systems Engineer will develop, implement, and support systems related services and solutions for consulting clients. This position will build a customer-focused relationship with client to identify business challenges and develop specifications and requirements to arrive at the best solution.  Roles and Responsibilities/ Essential Functions: Work as a member of the HBS Systems team as a leader and contributor that provides consultative and proactive project support to HBS’s account base. Collaborate and be a leader across multiple internal teams to ensure successful delivery and timely execution of the scope of work. Research new products for selection, enhance configuration standards and best practices and educate team members on these products and services to enhance the sales process. Provide senior level support, maintenance, and administration for customer networks and review for other potential concerns or...

Heartland Technology Group Description: This position will be a member of the Modern Work / Data & AI practice as a Senior Modern Work Engineer II. The incumbent be a key technical contributor in Microsoft AI and Microsoft 365 projects, focusing on backend development, leveraging custom development, database, Power Platform, and deep SharePoint knowledge to delight our customers and help them build new solutions/solve challenging business problems.  Roles and Responsibilities/ Essential Functions: Charge hour expectation of 1,450 hours annually; balanced between billable and presales efforts.  Provide 2-4 hours/week of support for project and escalated incident management tickets for current customers with focus on customer satisfaction and quality. Lead pre-sales activities including meeting prospective clients and using your expertise to highlight how Microsoft technologies can solve everyday problems; follow-on presales activities will include solution design,...

Heartland Technology Group Description: The Senior Systems Engineer will develop, implement, and support systems related services and solutions for consulting clients. This position will build a customer-focused relationship with client to identify business challenges and develop specifications and requirements to arrive at the best solution.  Roles and Responsibilities/ Essential Functions: Work as a member of the HBS Systems team as a leader and contributor that provides consultative and proactive project support to HBS’s account base. Collaborate and be a leader across multiple internal teams to ensure successful delivery and timely execution of the scope of work. Research new products for selection, enhance configuration standards and best practices and educate team members on these products and services to enhance the sales process. Provide senior level support, maintenance, and administration for customer networks and review for other potential concerns or...

Heartland Technology Group Description: The Senior Systems Engineer will develop, implement, and support systems related services and solutions for consulting clients. This position will build a customer-focused relationship with client to identify business challenges and develop specifications and requirements to arrive at the best solution.  Roles and Responsibilities/ Essential Functions: Work as a member of the HBS Systems team as a leader and contributor that provides consultative and proactive project support to HBS’s account base. Collaborate and be a leader across multiple internal teams to ensure successful delivery and timely execution of the scope of work. Research new products for selection, enhance configuration standards and best practices and educate team members on these products and services to enhance the sales process. Provide senior level support, maintenance, and administration for customer networks and review for other potential concerns or...

Heartland Technology Group Description: This position will be a member of the Modern Work / Data & AI practice as a Senior Modern Work Engineer II. The incumbent be a key technical contributor in Microsoft AI and Microsoft 365 projects, focusing on backend development, leveraging custom development, database, Power Platform, and deep SharePoint knowledge to delight our customers and help them build new solutions/solve challenging business problems.  Roles and Responsibilities/ Essential Functions: Charge hour expectation of 1,450 hours annually; balanced between billable and presales efforts.  Provide 2-4 hours/week of support for project and escalated incident management tickets for current customers with focus on customer satisfaction and quality. Lead pre-sales activities including meeting prospective clients and using your expertise to highlight how Microsoft technologies can solve everyday problems; follow-on presales activities will include solution design,...

Heartland Technology Group Description: The Technical Architect role will develop, implement, and support systems services and solutions for consulting clients. Build a customer-focused relationship with client to identify business challenges and develop specifications and requirements to arrive at the best solution.  Roles and Responsibilities/ Essential Functions: Play an active role by collaborating with Practice Leads to create and maintain documents and procedures.  Execute, with Project Managers and Practice Leads, on large projects on time and on budget.  Provide active leadership and articulate to the Project Management Team on what is needed for success and lead the other Engineers to ensure tasks are being completed accurately and timely. Be the Lead Engineer on projects that have multiple different technologies. In collaboration with the Project Management Team Member, if applicable, provide daily updates on all projects and be proactive with communication...

Heartland Technology Group Description: This position provides a wide range of IT services from desktop & application support to basic administrative duties for servers, networking, and firewall equipment. This position is part of our managed services team and provides critical IT support for multiple Heartland customers. The ideal candidate will bring a good blend of technical and customer services skills to this fast-paced environment.  Roles and Responsibilities/ Essential Functions: Respond to auto generated ticket alerts both critical and non-critical. Monitor and work tickets in ticket system for client submitted requests. Acknowledge and respond to tickets based on Managed Services SLA. Be part of a phone call queue for client call in requests. Review monthly client reports and provide resolutions solutions based on generated reports. Escalate tickets to internal departments and clients IT departments. Perform proactive maintenance duties such as...

Heartland Technology Group Description: This role will provide security Incident Response (IR) services for our customers. IR activities would include all aspects of analysis, containment, eradication, and recovery, and would entail actions such as log reviews, malware analysis, evidence collection, and other forensic activities that are part of a cybersecurity incident investigation.  This role will also advise on and deploy security technical solutions as well as perform internal and external oriented security assessments. These assessments range from deep technical security assessments, social engineering, broad-based risk, and security posture assessments. These assessments and services may be performed as individual projects or in a virtual Security Engineer (vSE) role. Additionally, this role will work with the Practice Manager – Digital Forensics & Incident Response to identify and develop new technical cybersecurity offerings.  Roles and Responsibilities/...