Heartland Technology Group

Heartland Technology Group Description: Position Summary: The Customer Success Program Manager will work with the internal team to assist customers in articulating desired business outcomes to drive effective achievement of targeted outcomes through adoption, expansion, and retention of HBS CISCO offerings. Customer Success Program Manager leverages their ability to build, grow, and deepen customer relationships to develop, work with teams to integrate solutions, identify adoption barriers and actions to remove them, execute adoption frameworks and interpret customer usage data while leading customers to renewals and cultivating new sales opportunities. The individual in this role will be responsible for expanding business opportunities and improving product adoption while reducing churn and increasing ARR through new sales opportunities. In addition, this individual will also document and drive successful customer outcomes, ultimately turning customers into advocates for the...

Heartland Technology Group Description: Position Summary: The Director of Engineering - Presales Architecture role is responsible for executing the technical presales vision of the organization under the leadership of the CTO. This role focuses exclusively on presales leadership, solution architecture, and sales enablement, and does not carry delivery execution or billable responsibilities. The role partners closely with Sales Leadership, Engineering, and Vendor Management to ensure consistent, scalable, and commercially viable solutions are positioned during the sales cycle. The goal of this role is to increase win rates, improve sales consistency, protect margin, and standardize architectures across customer segments. Roles and Responsibilities/ Essential Functions: Own the presales architecture strategy across infrastructure, cloud, and managed services offerings. Develop and maintain standardized reference architectures, solution bundles, and presales design...

Heartland Technology Group Description: Position Summary: The Director of Engineering - Presales Architecture role is responsible for executing the technical presales vision of the organization under the leadership of the CTO. This role focuses exclusively on presales leadership, solution architecture, and sales enablement, and does not carry delivery execution or billable responsibilities. The role partners closely with Sales Leadership, Engineering, and Vendor Management to ensure consistent, scalable, and commercially viable solutions are positioned during the sales cycle. The goal of this role is to increase win rates, improve sales consistency, protect margin, and standardize architectures across customer segments. Roles and Responsibilities/ Essential Functions: Own the presales architecture strategy across infrastructure, cloud, and managed services offerings. Develop and maintain standardized reference architectures, solution bundles, and presales design...

Heartland Technology Group Description: Position Summary: The Customer Success Program Manager will work with the internal team to assist customers in articulating desired business outcomes to drive effective achievement of targeted outcomes through adoption, expansion, and retention of HBS CISCO offerings. Customer Success Program Manager leverages their ability to build, grow, and deepen customer relationships to develop, work with teams to integrate solutions, identify adoption barriers and actions to remove them, execute adoption frameworks and interpret customer usage data while leading customers to renewals and cultivating new sales opportunities. The individual in this role will be responsible for expanding business opportunities and improving product adoption while reducing churn and increasing ARR through new sales opportunities. In addition, this individual will also document and drive successful customer outcomes, ultimately turning customers into advocates for the...

Heartland Technology Group Description: Position Summary: The Inside Sales Representative (ISR), acting in a support role to Solutions Consultants, is responsible for introducing product offerings throughout the entire sales process to established accounts, ensuring quality of work and excellent customer service while increasing sales. The ISR builds long-term consultative relationships with accounts in order to increase sales and profits. Roles and Responsibilities/ Essential Functions: Quote and process orders for high end solutions, including phone systems, network and servers, virtualization, etc. Work closely with our vendors/manufactures to negotiate discounts and proper pricing, as required. Manage all aspects of the sales, service and support cycles from beginning to end to ensure all quoted products and services are delivered and installed as expected. Partner with internal resource for scheduling of services and product delivery.  Achieve individual...

Heartland Technology Group Description: Position Summary: An HBS Solutions Consultant I (SCI) is involved in the sales process in all aspects of HBS technology solutions and services as it relates to short and long term goals and strategies of our customers. Not only the SCI is there from the beginning, but also, takes ownership of their customer’s journey, building long-term client relationships while serving as a strategic technology and business advisor, helping clients reach their short- and long-term organizational goals. This individual will leverage their expertise and the expertise and skills of the HBS team to uncover customer needs, develop customized solutions, and ensure every interaction culminates in exceptional customer satisfaction.  This is a role designed for those passionate about leading from the front and making a definitive mark on the business landscape.  Roles and Responsibilities/ Essential Functions: Meet or exceed projected sales goals...

Heartland Technology Group Description: Position Summary: The Customer Success Program Manager will work with the internal team to assist customers in articulating desired business outcomes to drive effective achievement of targeted outcomes through adoption, expansion, and retention of HBS CISCO offerings. Customer Success Program Manager leverages their ability to build, grow, and deepen customer relationships to develop, work with teams to integrate solutions, identify adoption barriers and actions to remove them, execute adoption frameworks and interpret customer usage data while leading customers to renewals and cultivating new sales opportunities. The individual in this role will be responsible for expanding business opportunities and improving product adoption while reducing churn and increasing ARR through new sales opportunities. In addition, this individual will also document and drive successful customer outcomes, ultimately turning customers into advocates for the...

Heartland Technology Group Description: Position Summary: The Director of Engineering - Presales Architecture role is responsible for executing the technical presales vision of the organization under the leadership of the CTO. This role focuses exclusively on presales leadership, solution architecture, and sales enablement, and does not carry delivery execution or billable responsibilities. The role partners closely with Sales Leadership, Engineering, and Vendor Management to ensure consistent, scalable, and commercially viable solutions are positioned during the sales cycle. The goal of this role is to increase win rates, improve sales consistency, protect margin, and standardize architectures across customer segments. Roles and Responsibilities/ Essential Functions: Own the presales architecture strategy across infrastructure, cloud, and managed services offerings. Develop and maintain standardized reference architectures, solution bundles, and presales design...

Heartland Technology Group Description: Position Summary: This position is responsible for providing business consulting, implementation, and support service activities focused on Microsoft ERP solutions and related third party products to Heartland’s clients, leading and managing those implementations. This requires a strong understanding of accounting, significant computer/technology understanding and diverse industry business process experience. This position is also involved in presales/sales opportunities, overall brand-building and assisting in the success of the ERP Team. Roles and Responsibilities/ Essential Functions: Address business problems by gathering information, analyzing, prioritizing and evaluating options, and then architecting integrated use of technologies to solve those problems. Train and support users using Microsoft ERP Solutions and related tools. This will include both remote work and traveling onsite to clients. In addition, there are...

Heartland Technology Group Description: Position Summary: This position is responsible for providing business consulting, implementation, and support service activities focused on Microsoft ERP solutions and related third party products to Heartland’s clients, leading and managing those implementations. This requires a strong understanding of accounting, significant computer/technology understanding and diverse industry business process experience. This position is also involved in presales/sales opportunities, overall brand-building and assisting in the success of the ERP Team. Roles and Responsibilities/ Essential Functions: Address business problems by gathering information, analyzing, prioritizing and evaluating options, and then architecting integrated use of technologies to solve those problems. Train and support users using Microsoft ERP Solutions and related tools. This will include both remote work and traveling onsite to clients. In addition, there are...

Heartland Technology Group Description: Position Summary: This position is responsible for providing business consulting, implementation, and support service activities focused on Microsoft ERP solutions and related third party products to Heartland’s clients, leading and managing those implementations. This requires a strong understanding of accounting, significant computer/technology understanding and diverse industry business process experience. This position is also involved in presales/sales opportunities, overall brand-building and assisting in the success of the ERP Team. Roles and Responsibilities/ Essential Functions: Address business problems by gathering information, analyzing, prioritizing and evaluating options, and then architecting integrated use of technologies to solve those problems. Train and support users using Microsoft ERP Solutions and related tools. This will include both remote work and traveling onsite to clients. In addition, there are...

Heartland Technology Group Description: Position Summary: This position is responsible for providing business consulting, implementation, and support service activities focused on Microsoft ERP solutions and related third party products to Heartland’s clients, leading and managing those implementations. This requires a strong understanding of accounting, significant computer/technology understanding and diverse industry business process experience. This position is also involved in presales/sales opportunities, overall brand-building and assisting in the success of the ERP Team. Roles and Responsibilities/ Essential Functions: Address business problems by gathering information, analyzing, prioritizing and evaluating options, and then architecting integrated use of technologies to solve those problems. Train and support users using Microsoft ERP Solutions and related tools. This will include both remote work and traveling onsite to clients. In addition, there are...

Heartland Technology Group Description: Position Summary: This position is responsible for providing business consulting, implementation, and support service activities focused on Microsoft ERP solutions and related third party products to Heartland’s clients, leading and managing those implementations. This requires a strong understanding of accounting, significant computer/technology understanding and diverse industry business process experience. This position is also involved in presales/sales opportunities, overall brand-building and assisting in the success of the ERP Team. Roles and Responsibilities/ Essential Functions: Address business problems by gathering information, analyzing, prioritizing and evaluating options, and then architecting integrated use of technologies to solve those problems. Train and support users using Microsoft ERP Solutions and related tools. This will include both remote work and traveling onsite to clients. In addition, there are...

Heartland Technology Group Description: Position Summary: This position is responsible for providing business consulting, implementation, and support service activities focused on Microsoft ERP solutions and related third party products to Heartland’s clients, leading and managing those implementations. This requires a strong understanding of accounting, significant computer/technology understanding and diverse industry business process experience. This position is also involved in presales/sales opportunities, overall brand-building and assisting in the success of the ERP Team. Roles and Responsibilities/ Essential Functions: Address business problems by gathering information, analyzing, prioritizing and evaluating options, and then architecting integrated use of technologies to solve those problems. Train and support users using Microsoft ERP Solutions and related tools. This will include both remote work and traveling onsite to clients. In addition, there are...

Heartland Technology Group Description: Position Summary: This position is responsible for providing business consulting, implementation, and support service activities focused on Microsoft ERP solutions and related third party products to Heartland’s clients, leading and managing those implementations. This requires a strong understanding of accounting, significant computer/technology understanding and diverse industry business process experience. This position is also involved in presales/sales opportunities, overall brand-building and assisting in the success of the ERP Team. Roles and Responsibilities/ Essential Functions: Address business problems by gathering information, analyzing, prioritizing and evaluating options, and then architecting integrated use of technologies to solve those problems. Train and support users using Microsoft ERP Solutions and related tools. This will include both remote work and traveling onsite to clients. In addition, there are...

Heartland Technology Group Description: Position Summary: The Senior Inside Sales Representative (Sr. ISR), acting in a support role to Solutions Consultants, is responsible for introducing product offerings throughout the entire sales process to established accounts, ensuring quality of work and excellent customer service while increasing sales. The Sr. ISR builds long-term consultative relationships by creating in-depth relationships with current customers to expand our breadth of services and improve the overall results within the Sales organization.  Roles and Responsibilities/ Essential Functions: Quote and process orders for high end solutions, including phone systems, network and servers, virtualization, etc. Work closely with our vendors/manufactures to negotiate discounts and proper pricing, as required. Manage all aspects of the sales, service and support cycles from beginning to end to ensure all quoted products and services are delivered and installed as...

Heartland Technology Group Description: Position Summary: This position is responsible for providing business consulting, implementation, and support service activities focused on Microsoft ERP solutions and related third party products to Heartland’s clients, leading and managing those implementations. This requires a strong understanding of accounting, significant computer/technology understanding and diverse industry business process experience. This position is also involved in presales/sales opportunities, overall brand-building and assisting in the success of the ERP Team. Roles and Responsibilities/ Essential Functions: Address business problems by gathering information, analyzing, prioritizing and evaluating options, and then architecting integrated use of technologies to solve those problems. Train and support users using Microsoft ERP Solutions and related tools. This will include both remote work and traveling onsite to clients. In addition, there are...

Heartland Technology Group Description: Position Summary: This position is responsible for providing business consulting, implementation, and support service activities focused on Microsoft ERP solutions and related third party products to Heartland’s clients, leading and managing those implementations. This requires a strong understanding of accounting, significant computer/technology understanding and diverse industry business process experience. This position is also involved in presales/sales opportunities, overall brand-building and assisting in the success of the ERP Team. Roles and Responsibilities/ Essential Functions: Address business problems by gathering information, analyzing, prioritizing and evaluating options, and then architecting integrated use of technologies to solve those problems. Train and support users using Microsoft ERP Solutions and related tools. This will include both remote work and traveling onsite to clients. In addition, there are...

Heartland Technology Group Description: Position Summary: This position is responsible for providing business consulting, implementation, and support service activities focused on Microsoft ERP solutions and related third party products to Heartland’s clients, leading and managing those implementations. This requires a strong understanding of accounting, significant computer/technology understanding and diverse industry business process experience. This position is also involved in presales/sales opportunities, overall brand-building and assisting in the success of the ERP Team. Roles and Responsibilities/ Essential Functions: Address business problems by gathering information, analyzing, prioritizing and evaluating options, and then architecting integrated use of technologies to solve those problems. Train and support users using Microsoft ERP Solutions and related tools. This will include both remote work and traveling onsite to clients. In addition, there are...

Heartland Technology Group Description: Position Summary: This position is responsible for providing business consulting, implementation, and support service activities focused on Microsoft ERP solutions and related third party products to Heartland’s clients, leading and managing those implementations. This requires a strong understanding of accounting, significant computer/technology understanding and diverse industry business process experience. This position is also involved in presales/sales opportunities, overall brand-building and assisting in the success of the ERP Team. Roles and Responsibilities/ Essential Functions: Address business problems by gathering information, analyzing, prioritizing and evaluating options, and then architecting integrated use of technologies to solve those problems. Train and support users using Microsoft ERP Solutions and related tools. This will include both remote work and traveling onsite to clients. In addition, there are...