Heartland Technology Group

Heartland Technology Group Description: Position Summary: This role will provide security Incident Response (IR) services for our customers. IR activities would include all aspects of analysis, containment, eradication, and recovery, and would entail actions such as log reviews, malware analysis, evidence collection, and other forensic activities that are part of a cybersecurity incident investigation.  This role will also advise on and deploy security technical solutions as well as perform internal and external oriented security assessments. These assessments range from deep technical security assessments, social engineering, broad-based risk, and security posture assessments. These assessments and services may be performed as individual projects or in a virtual Security Engineer (vSE) role. Additionally, this role will work with the Practice Manager – Digital Forensics & Incident Response to identify and develop new technical cybersecurity offerings.  Roles and...

Heartland Technology Group Description: The Customer Service Representative is a key member of our team, responsible for ensuring exceptional service and seamless communication between customers, sales representatives, and internal teams. This position plays a vital role in managing customer inquiries, providing product and service information, resolving issues, and delivering outstanding customer experiences REASONABLE ACCOMMODATIONS STATEMENT To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Roles and Responsibilities/ Essential Functions: Core Values Support : · Demonstrate integrity and consistency in all interactions, ensuring the company’s Core Values are reflected in service delivery, team collaboration, and customer interactions. Customer Service Excellence : ·...

Heartland Technology Group Description: Position Summary: This role will provide security Incident Response (IR) services for our customers. IR activities would include all aspects of analysis, containment, eradication, and recovery, and would entail actions such as log reviews, malware analysis, evidence collection, and other forensic activities that are part of a cybersecurity incident investigation.  This role will also advise on and deploy security technical solutions as well as perform internal and external oriented security assessments. These assessments range from deep technical security assessments, social engineering, broad-based risk, and security posture assessments. These assessments and services may be performed as individual projects or in a virtual Security Engineer (vSE) role. Additionally, this role will work with the Practice Manager – Digital Forensics & Incident Response to identify and develop new technical cybersecurity offerings.  Roles and...

Heartland Technology Group Description: Position Summary: An HBS Senior Solutions Consultant (Senior SC) is involved in the sales process in all aspects of HBS technology solutions and services as it relates to short and long term goals and strategies of our customers. Not only the SCI is there from the beginning, but also, takes ownership of their customer’s journey, building long-term client relationships while serving as a strategic technology and business advisor, helping clients reach their short- and long-term organizational goals. This individual will leverage their expertise and the expertise and skills of the HBS team to uncover customer needs, develop customized solutions, and ensure every interaction culminates in exceptional customer satisfaction.  In addition, the HBS Senior SC may have the opportunity to amplify their impact beyond their own portfolio, serving as a mentor to Associate Solutions Consultants, guiding them to expand their expertise and drive...

Heartland Technology Group Description: Position Summary: The Solutions Consultant (SC) – Microsoft Sales position provides a unique opportunity to focus on and grow HBS’s strategic relationship and brand within Microsoft by focusing on the joint value proposition of the partner alliance. A successful SC on HBS's Microsoft Sales Team will lead the sales process by aligning our Microsoft technology solutions, building long-term relationships, and serving as a strategic advisor to help customers achieve their business goals. This individual will use their expertise to collaborate with fellow HBS team members and Microsoft’s own sellers to identify needs, create tailored solutions, and ensure exceptional customer satisfaction.  This role is for those eager to lead, shape the business, adapt within a fast-paced high-volume work environment, and embrace exciting challenges that come with the ever-changing technology landscape within Microsoft. Roles and Responsibilities/...

Heartland Technology Group Description: Position Summary: An HBS Senior Solutions Consultant (Senior SC) is involved in the sales process in all aspects of HBS technology solutions and services as it relates to short and long term goals and strategies of our customers. Not only the SCI is there from the beginning, but also, takes ownership of their customer’s journey, building long-term client relationships while serving as a strategic technology and business advisor, helping clients reach their short- and long-term organizational goals. This individual will leverage their expertise and the expertise and skills of the HBS team to uncover customer needs, develop customized solutions, and ensure every interaction culminates in exceptional customer satisfaction.  In addition, the HBS Senior SC may have the opportunity to amplify their impact beyond their own portfolio, serving as a mentor to Associate Solutions Consultants, guiding them to expand their expertise and drive...

Heartland Technology Group Description: Position Summary: An HBS Solutions Consultant (SC) is involved in the sales process in all aspects of HBS technology solutions and services as it relates to short and long term goals and strategies of our customers. Not only the SC is there from the beginning, but also, takes ownership of their customer’s journey, building long-term client relationships while serving as a strategic technology and business advisor, helping clients reach their short- and long-term organizational goals. This individual will leverage their expertise and the expertise and skills of the HBS team to uncover customer needs, develop customized solutions, and ensure every interaction culminates in exceptional customer satisfaction.  This is a role designed for those passionate about leading from the front and making a definitive mark on the business landscape.  Roles and Responsibilities/ Essential Functions: Meet or exceed projected sales goals....

Heartland Technology Group Description: Position Summary: The Solutions Consultant (SC) – Microsoft Sales position provides a unique opportunity to focus on and grow HBS’s strategic relationship and brand within Microsoft by focusing on the joint value proposition of the partner alliance. A successful SC on HBS's Microsoft Sales Team will lead the sales process by aligning our Microsoft technology solutions, building long-term relationships, and serving as a strategic advisor to help customers achieve their business goals. This individual will use their expertise to collaborate with fellow HBS team members and Microsoft’s own sellers to identify needs, create tailored solutions, and ensure exceptional customer satisfaction.  This role is for those eager to lead, shape the business, adapt within a fast-paced high-volume work environment, and embrace exciting challenges that come with the ever-changing technology landscape within Microsoft. Roles and Responsibilities/...

Heartland Technology Group Description: Position Summary: The Solutions Consultant (SC) – Microsoft Sales position provides a unique opportunity to focus on and grow HBS’s strategic relationship and brand within Microsoft by focusing on the joint value proposition of the partner alliance. A successful SC on HBS's Microsoft Sales Team will lead the sales process by aligning our Microsoft technology solutions, building long-term relationships, and serving as a strategic advisor to help customers achieve their business goals. This individual will use their expertise to collaborate with fellow HBS team members and Microsoft’s own sellers to identify needs, create tailored solutions, and ensure exceptional customer satisfaction.  This role is for those eager to lead, shape the business, adapt within a fast-paced high-volume work environment, and embrace exciting challenges that come with the ever-changing technology landscape within Microsoft. Roles and Responsibilities/...

Heartland Technology Group Description: Position Summary: The IT Support Specialist Il provides superior day-to-day hands-on support to the organization’s end user laptops, desktops, peripherals, software applications, mobile devices, printers, and other tools that the end-users are provided. This position interfaces directly with internal customers and business units, provisioning solutions and troubleshooting user issues to resolution. This role provides 1-to-1 end user support and training. Additionally, this role serves as on-call support in a rotational basis for the entire enterprise. Typically, this role works onsite at an HBS client, full time. Roles and Responsibilities/ Essential Functions: Provide First and Second tier support of PC hardware & software, desk phones, printers, mobile devices, and other computer related equipment. Responsible for ticketing system entry and ticket maintenance/documentation; includes updating and maintaining Inventory...

Heartland Technology Group Description: Position Summary: The Solutions Consultant (SC) – Microsoft Sales position provides a unique opportunity to focus on and grow HBS’s strategic relationship and brand within Microsoft by focusing on the joint value proposition of the partner alliance. A successful SC on HBS's Microsoft Sales Team will lead the sales process by aligning our Microsoft technology solutions, building long-term relationships, and serving as a strategic advisor to help customers achieve their business goals. This individual will use their expertise to collaborate with fellow HBS team members and Microsoft’s own sellers to identify needs, create tailored solutions, and ensure exceptional customer satisfaction.  This role is for those eager to lead, shape the business, adapt within a fast-paced high-volume work environment, and embrace exciting challenges that come with the ever-changing technology landscape within Microsoft. Roles and Responsibilities/...

Heartland Technology Group Description: Position Summary: The Sales Associate will have the opportunity to work directly with customers to understand their business operations and educate them on how we can add value to their organization through implementation of Heartlands IT solutions.   Roles and Responsibilities/ Essential Functions: Gain understanding of Heartland Business Systems sales practices, as well as knowledge about our services and solutions.  Provide support to Solutions Consultants, Business Development, Marketing and Inside Sales Representatives. Work with Sales team to prospect new business through leads and collaboration with colleagues to exceed goals. Develop your professional skills through on-the-job learning. Develop the ability to build relationships with customers at varying levels of seniority. Assist all levels of Sales team with projects as assigned. Requirements: Competencies Accuracy - Ability to perform work accurately...

Heartland Technology Group Description: Position Summary: The IT Support Specialist Il provides superior day-to-day hands-on support to the organization’s end user laptops, desktops, peripherals, software applications, mobile devices, printers, and other tools that the end-users are provided. This position interfaces directly with internal customers and business units, provisioning solutions and troubleshooting user issues to resolution. This role provides 1-to-1 end user support and training. Additionally, this role serves as on-call support in a rotational basis for the entire enterprise. Typically, this role works onsite at an HBS client, full time. Roles and Responsibilities/ Essential Functions: Provide First and Second tier support of PC hardware & software, desk phones, printers, mobile devices, and other computer related equipment. Responsible for ticketing system entry and ticket maintenance/documentation; includes updating and maintaining Inventory...

Heartland Technology Group Description: Heartland Label Printers is a printing company specializing in pressure sensitive labels. We have had continuous growth since 1990, by serving the transportation, grocery and pharmaceutical industries along with many other markets. We have almost 200 people on our team between our Little Chute, WI, Rancho Cucamonga, CA, and Windham, ME locations. Check out what we have to offer!   HOURS Monday – Thursday, 4:00 p.m. – 2:00 a.m.  POSITION SUMMARY  The Coating Machine Operator is responsible for setting up and operating a coating printing machine to produce print on label rolls. Coating machine uses 300 degree adhesive (silicone and hot melt adhesive). ESSENTIAL FUNCTIONS Follow standard operating procedures and specifications or instructions of higher level technical personnel and monitor meters, gauges, valves, flow ratios, temperatures, pressures, and related controls and guidelines to ensure adherence to production/process...

Heartland Technology Group Description: Position Summary: The Cloud Infrastructure Engineer - I role will develop, implement, and support related services and solutions for consulting clients. This position will build a customer-focused relationship with clients to identify business challenges and develop specifications and requirements to arrive at the best solution. This is a technical and challenging but exciting and rewarding role that brings expectations for expertise across Azure Infrastructure, M365, and Entra ID – with security throughout and extending into adjacent technologies. Our team is predominantly customer-facing, dedicating most of each work week to direct consultations with clients. This role will develop specializations around technology sets such as platform, infrastructure, and security and around multiple target customer profiles such as K-12, higher education, SMB, enterprise/commercial, and/or government. The Cloud Infrastructure Engineer I is...

Heartland Technology Group Description: Heartland Label Printers is a printing company specializing in pressure sensitive labels. We have had continuous growth since 1990, by serving the transportation, grocery and pharmaceutical industries along with many other markets. We have almost 200 people on our team between our Little Chute, WI, Rancho Cucamonga, CA and Windham, ME locations. Check out what we have to offer!   POSITION SUMMARY This position is responsible for providing assistance to the Press Material Handlers by supplying all machines with the appropriate raw materials to ensure production goals are being achieved with safety, quality, and productivity in mind. Most of this work is done using a Forklift (80% of the time), for stocking and maintaining inventory.   ESSENTIAL FUNCTIONS Review work orders to determine required stock and quantity needed at each machine. Multitasking skills are extremely important. Utilize hand and/or powered lift trucks...

Heartland Technology Group Description: Position Summary: An HBS Solutions Consultant I (SCI) is involved in the sales process in all aspects of HBS technology solutions and services as it relates to short and long term goals and strategies of our customers. Not only the SCI is there from the beginning, but also, takes ownership of their customer’s journey, building long-term client relationships while serving as a strategic technology and business advisor, helping clients reach their short- and long-term organizational goals. This individual will leverage their expertise and the expertise and skills of the HBS team to uncover customer needs, develop customized solutions, and ensure every interaction culminates in exceptional customer satisfaction.  This is a role designed for those passionate about leading from the front and making a definitive mark on the business landscape.  Roles and Responsibilities/ Essential Functions: Meet or exceed projected sales goals....

Heartland Technology Group Description: Position Summary: The Senior Mitel Engineer will develop, implement, and support collaboration services and solutions for consulting clients. Build a customer-focused relationship with client to identify business challenges and develop specifications and requirements to arrive at the best solution. Roles and Responsibilities/ Essential Functions: Work as a member of the HBS Mitel team as a leader and contributor that provides consultative and proactive project support to HBS’s account base. Collaborate and be a leader across multiple internal teams to ensure successful delivery and timely of the scope of work.  Research new products for selection, enhance configuration standards and best practices and educate team members on these products and services to enhance the sales process. Provide senior level support, maintenance, and administration for customer networks and review for other potential concerns or enhancement...

Heartland Technology Group Description: Position Summary: The Cloud Infrastructure Engineer II role will develop, implement, and support related services and solutions for consulting clients. This position will build a customer-focused relationship with clients to identify business challenges and develop specifications and requirements to arrive at the best solution. The role will develop specializations around technology sets such as platform, infrastructure, and security and around multiple target customer profiles such as K-12, higher education, SMB, enterprise/commercial, and/or government. Roles and Responsibilities/ Essential Functions:  Work as a member of the HBS Cloud Architecture Team (CAT) as an experienced contributor that provides consultative and proactive project support to Heartland Business Systems’ (HBS) account base.  Collaborate across multiple internal teams to ensure successful delivery and timely execution of the scope of work.  Contribute to...

Heartland Technology Group Description: The Technical Architect will develop, implement, and support network services and solutions for consulting clients while mentoring and sharing skills with others. This position will build a customer-focused relationship with client to identify business challenges and develop specifications and requirements to arrive at the best solution.  Roles and Responsibilities/ Essential Functions:  Play an active role by collaborating with Practice Leads to create and maintain documents and procedures.  Execute, with Project Managers and Practice Leads, on large projects on time and on budget.  Provide active leadership and articulate to the Project Management Team what is needed for success and lead the other Engineers to ensure tasks are being completed accurately and timely. Be the Lead Engineer on projects that have multiple different technologies. In collaboration with the Project Management Team Members, if applicable, provide daily...