ACI Worldwide

Position Overview: The Director of Customer Success leads a dynamic team through a period of strategic transformation, shifting from a reactive support model to a proactive, client-centric approach. This role is responsible for cultivating deep client trust and intimacy by championing value-added activities and solution selling, ensuring Speedpay's clients achieve measurable success and long-term partnership. Key Responsibilities: Transformational Leadership: Guide and inspire the Customer Success team to embrace proactive engagement, anticipating client needs and delivering tailored solutions that drive business outcomes. Client Trust & Intimacy: Foster strong, consultative relationships with clients, positioning Speedpay as a trusted advisor through regular value-driven interactions and strategic account management. Value-Added Activities: Identify and implement initiatives that go beyond traditional support, such as business reviews, success planning,...

Powering the world's payments ecosystem ACI powers the payments ecosystem - globally, and you power ACI. You'll innovate, collaborate, and grow - in an energetic technology culture with decades of proven success. ACIers - in all roles and levels - are truly your colleagues and many are your friends. Our size and reach allow you to see the global impact of your work. You are visible, your talents are valued, and you are empowered to shape the future of payments. As a Product Owner (US-Remote with a preference for the Atlanta or Omaha areas), you will join a diverse, passionate team dedicated to powering the world's payments ecosystem! The Purpose of the Product Owner role is to take responsibility for the tactical, day-to-day execution of the product development process. They work closely with the development team, translating the Segment Leader and Product Manager's vision into actionable user stories. They communicate the execution of demands that support the product vision...

ACI powers the payments ecosystem - globally, and you power ACI. You'll innovate, collaborate, and grow - in an energetic technology culture with decades of proven success. ACIers - in all roles and levels - are truly your colleagues and many are your friends. Our size and reach allow you to see the global impact of your work. You are visible, your talents are valued, and you are empowered to shape the future of payments. As a Director of Product Management &Delivery (US-remote), you will join a diverse, passionate team, dedicated to powering the world's payments ecosystem! This primarily responsibilities of the Director of Product Management and Delivery is responsible for leading and managing the delivery of products from market Product Management conception through development and launch. This role ensures alignment between product strategy, development, and operational execution, driving cross-functional teams to deliver high-quality products on time and within...

Principal New Business Developer Job Summary The Principal New Business Developer is responsible for driving net-new business by establishing relationships and creating selling opportunities within banks (Tier 1 through $10+ billion in assets) and large payment processors. This role is focused on building trust with new prospects and generating high-value opportunities that expand ACI Worldwide's footprint-particularly through our Payment Risk Management (PRM) solution and related offerings. Success in this role requires a self-starter mindset, strong business development skills, and the ability to create opportunities from the ground up. The Principal New Business Developer owns quota attainment for net-new logos within their territory and reports to the geographic leader overseeing Tier 2 and Tier 3 sales for the on-premise business. This individual must deeply understand customer needs, activate cross-functional ACI resources (including Strategic Product Consultants,...