SunSource
Warren, MI
Customer Service Representative The successful candidate will be responsible for sales of corporate products to business and industrial establishments over the telephone and internet. The Industrial Inside Sales/Customer Service Representative will maintain accounts and conduct day to day activities to keep account customers satisfied. Daily activities include heavy phone and internet correspondence with customers and vendors; source custom, non standard, value added solutions to customer problems; enter all sales orders and purchase orders into the computer system; and set up part numbers and manage contract files. Role and Responsibilities Sell industrial hose and gasket products and maintain customer accounts Take orders on the phone and over the internet Enter orders and product quotes into the computer system Emphasize salable features, quotes prices and credit terms and prepares sales orders for orders obtained Estimate delivery dates based on knowledge...