Park Place Technologies

Help Desk Technician I   The Help Desk Technician L1 is responsible for all aspects of first level end-user support, including workstation, telephone, printer and computer issues. Also, referred to as a technical support specialist, these professionals often work in hectic environments and must provide quick solutions for customers with a wide variety of computer issues. The primary goal of this person is to provide great service to internal customers by solving problems & fixing issues quickly. Help Desk Technicians are often individuals who can think on their feet, be empathetic to others’ problems and show resolve in examining a computer issue in order to deliver a satisfactory solution.       What you’ll be doing:       ·         Manages the help desk ticketing system, ensuring that incidents submitted by employees are routed to the correct group with the IT department.   ·         First-level support for end-users for IT...

The Project Manager II - Software & AI Solutions performs all responsibilities outlined in the Project Manager II job description and is additionally responsible for coordinating software. Focused technology initiatives, enterprise AI platform capabilities, digital transformation efforts, and system integration projects. This role partners closely with Software Engineering, Product Management, Infrastructure, Security, Data Engineering, business stakeholders, and leadership to support the successful planning, execution, and delivery of technology-enabled business solutions. Success in this position depends on effective relationship-building, cross-functional partnership, real-time problem solving, and active participation in team planning, project reviews, stakeholder meetings, and implementation activities. Responsibilities: Lead the full lifecycle of software development, AI platform, technology implementation, and digital transformation projects from initiation...

Field Service Engineer   Are you someone who thrives on helping others? Enjoys solving challenging technical problems? Is passionate about working hands-on with computer hardware? Then you may be interested in the Field Service Engineer (FSE) position that we have available. It's an opportunity to join a team that meets the 24/7 data center maintenance needs of local customers with a focus on delivering exceptional service with each interaction. You will provide onsite system diagnostic and analysis support to customers within a geographical territory, or assigned to a specific account, supporting the customer per the terms of the Service Level Agreement (SLA) with Park Place Technologies. Specifically, it will be responding to customers' system failures by way of computer hardware service, testing, diagnostic analysis, and systems analysis of hardware, storage area networks, and system configurations. This role requires driving to different customer sites within a...

Warehouse Specialist   This position is onsite working Monday-Friday, 10am-7pm. As a Warehouse Specialist, you'll play a critical role in making sure the right part arrives at the right place. Your attention to detail and commitment to accuracy will directly support our field engineers and help keep our customers' businesses up and running. This is a great opportunity for someone who enjoys staying active throughout the day, takes pride in organized, high-quality work, and thrives in a fast-paced environment. If you like hands-on work, enjoy seeing the results of your efforts every day, and appreciate being part of a supportive team, this is the right place for you.   What you’ll be doing: Load and unload trucks.  Handle all warehouse tasks including but not limited to the use of business systems to perform all shipping and receiving transactions both domestically and international as well as putting product away to proper location within the warehouse....

Field Service Engineer   Are you someone who thrives on helping others? Enjoys solving challenging technical problems? Is passionate about working hands-on with computer hardware? Then you may be interested in the Field Service Engineer (FSE) position that we have available. It's an opportunity to join a team that meets the 24/7 data center maintenance needs of local customers with a focus on delivering exceptional service with each interaction. You will provide onsite system diagnostic and analysis support to customers within a geographical territory, or assigned to a specific account, supporting the customer per the terms of the Service Level Agreement (SLA) with Park Place Technologies. Specifically, it will be responding to customers' system failures by way of computer hardware service, testing, diagnostic analysis, and systems analysis of hardware, storage area networks, and system configurations. This role requires driving to different customer sites within a...

Field Service Engineer   Are you someone who thrives on helping others? Enjoys solving challenging technical problems? Is passionate about working hands-on with computer hardware? Then you may be interested in the Field Service Engineer (FSE) position that we have available. It's an opportunity to join a team that meets the 24/7 data center maintenance needs of local customers with a focus on delivering exceptional service with each interaction. You will provide onsite system diagnostic and analysis support to customers within a geographical territory, or assigned to a specific account, supporting the customer per the terms of the Service Level Agreement (SLA) with Park Place Technologies. Specifically, it will be responding to customers' system failures by way of computer hardware service, testing, diagnostic analysis, and systems analysis of hardware, storage area networks, and system configurations. This role requires driving to different customer sites within a...

Field Service Engineer   Are you someone who thrives on helping others? Enjoys solving challenging technical problems? Is passionate about working hands-on with computer hardware? Then you may be interested in the Field Service Engineer (FSE) position that we have available. It's an opportunity to join a team that meets the 24/7 data center maintenance needs of local customers with a focus on delivering exceptional service with each interaction. You will provide onsite system diagnostic and analysis support to customers within a geographical territory, or assigned to a specific account, supporting the customer per the terms of the Service Level Agreement (SLA) with Park Place Technologies. Specifically, it will be responding to customers' system failures by way of computer hardware service, testing, diagnostic analysis, and systems analysis of hardware, storage area networks, and system configurations. This role requires driving to different customer sites within a...

AI Platform Engineer The AI Platform Engineer is responsible for deploying and managing the computing and storage platform backbone that powers AI models. Working on-site alongside AI Data Engineering, IT Infrastructure, Security, and business stakeholders, this role is central to the reliability, performance, and scalability of our AI/ML infrastructure.   Responsibilities: Provision and maintain CPU and GPU compute clusters, high-bandwidth network equipment, and scalable, high-throughput storage systems for AI/ML training and inference, working on-site and virtually to coordinate hands-on configuration and troubleshooting with infrastructure teams. Develop and maintain scripts and infrastructure-as-code (IaC) modules for automated configuration of AI/ML infrastructure using tools such as Terraform and Ansible; participate in in-person and virtual code and design reviews with the platform engineering team. Develop and maintain CI/CD pipelines and container...

Associate Product Owner The Associate Product Owner supports the Product Owner in executing product initiatives and delivering value to customers. This role focuses on backlog support, requirement definition, and cross-functional coordination, while developing product management skills and domain expertise.   Responsibilities: Collaborates with the development team to clarify requirements and gather feedback on work in progress Supports the Product Owner in backlog refinement and prioritization activities Writes and reviews user stories, acceptance criteria, and test cases Assists in coordinating with stakeholders to gather requirements and communicate updates Participates in sprint planning, daily stand-ups, sprint reviews, and retrospectives Helps track sprint progress, identify blockers, and escalate risks or issues as needed Supports validation and testing efforts to ensure requirements are met Documents product requirements, decisions, and updates to...

Production Technician I If you enjoy working hands-on with technology, solving problems, and seeing the results of your work every day, this could be a great next step in your career. As a Production Technician I , you'll play an important role in ensuring enterprise servers, storage systems, and hardware are thoroughly tested, repaired, and ready to support customers around the world. This opportunity is ideal for someone who already has experience troubleshooting hardware, enjoys figuring things out independently, and is eager to continue growing their technical expertise in a collaborative environment. You will receive hands-on training and the opportunity to shadow experienced team members while learning our processes, tools, and OEM platforms. Once you've built a strong foundation, you'll have the autonomy to troubleshoot, improve your skills, and make an impact every day.   What You'll Be Doing: Monitor resources including disk, memory, and CPU through...

  AI Software Architect The AI Software Architect is responsible for participating in all aspects of the software development life cycle from requirement gathering through user acceptance testing and implementation. In addition, this position will participate in the establishment and enforcement of programming patterns and standards, as well as provide mentorship to junior developers.   Responsibilities:   Collaborate with BAs and end users to interpret requirements into a technical design through onsite requirements gathering sessions, workshops, and solution design reviews. Develop software according to end user requirements and quality standards. Identify, document and implement programming patterns and set standards. Perform code reviews to enforce patterns and standards in our code base while facilitating in-person knowledge sharing and architectural consistency across teams. Lead POCs, design sessions, and pair programming efforts. Mentor junior...

Quality Assurance Analyst l The Quality Assurance Analyst I works directly with developers, business analysts and key business stakeholders and will be responsible for the manual testing of internal products as well as integrations to 3rd party products.  You will also be responsible for developing and writing all test cases required for the validation of products before they go into production. Must have hands on software testing experience and possess a solid understanding of quality assurance best practices, a working knowledge of Business Process workflow and a solid understanding of the SDLC.   What you’ll be doing: Create, author and manually test appropriate test cases for assigned products. Interact with appropriate teams to ensure tests give accurate, complete and appropriate coverage. Ensure test repositories are kept up to date by adding and updating tests. Ensure test management procedures are being followed and take corrective action where needed....

Software Architect   The Software Architect is responsible for participating in all aspects of the software development life cycle from requirement gathering through user acceptance testing and implementation. In addition, this position will participate in the establishment and enforcement of programming patterns and standards, as well as provide mentorship to junior developers.     Responsibilities:     Collaborate with BAs and end users to interpret requirements into a technical design through onsite requirements gathering sessions, workshops, and solution design reviews.   Develop software according to end user requirements and quality standards.   Identify, document and implement programming patterns and set standards.   Perform code reviews to enforce patterns and standards in our code base while facilitating in-person knowledge sharing and architectural consistency across teams.   Lead POCs, design sessions, and...