Freedom Mortgage

Freedom Mortgage Moorestown, New Jersey, United States of America Risk Management Full time Remote **Candidate must live in Hawaii** Summary The Underwriter, Govt Sr underwrites residential loans ensuring compliance with appropriate company, secondary market investor standards and all applicable laws. The Underwriter will be responsible for examining loan documentation for accuracy and completeness; is involved in one or several types of mortgage lending including but not limited to conventional, FHA and VA loans. Must be able to underwrite loans within the company and industry guidelines. The Underwriter will also be working with Loan Originators, Branch Managers and Processors to secure all required documents. Essential Job Functions: Underwrites Conventional, FHA, VA and Special Program loans to verify for completeness, accuracy, and compliance Develops and maintains an up to date and sound knowledge of multiple loan product guidelines offered by the...

Freedom Mortgage Moorestown, New Jersey, United States of America Sales Full time Remote Summary: The Mortgage Advisor’s responsibility includes assisting Freedom Mortgage’s customers with questions about their mortgage loans regarding Customer Service, Collections and Loss Mitigation. Additionally, once licensed, the Mortgage Advisor is able to offer applicable loan products, facilitate loan applications and prepare/collect necessary documentation. The Mortgage Advisor is expected to provide outstanding service to customers by satisfying their needs and expectations regarding the servicing of their existing loan, in addition to being able to provide various loan options available through potential new originations. Essential Job Duties and Responsibilities: Providing accurate information to Freedom customers about their mortgage loans by retrieving loan information from various systems. Explaining potential solutions and options available to...

Freedom Mortgage Moorestown, New Jersey, United States of America Mortgage Servicing Full time Remote Summary The Specialist, Cust Rsrch I is responsible for the processing of Customer Care related tasks including but not limited to: processing some aspects of borrower incoming and outgoing correspondence; assist in the generation of system related letters and notifications; and research processes for Customer Care. Essential Job Functions: Reviewing and fulfilling requests for loan documents Processing incoming and returned mail Complete third party authorization requests Complete verification of mortgage requests Create standard payoff statements Respond to some written correspondence System updates for name and address changes Processing ACH requests Maintain regular and punctual attendance Other Related Duties: Performs other related duties as assigned. Knowledge, Skills, and Abilities Requirements : To perform this job...

Freedom Mortgage Moorestown, New Jersey, United States of America Operations Full time Remote Summary The Spec, Loss Mit Doc II is responsible for the intake review of loss mitigation options for all workout types on all loan types. Also responsible for assisting with inbox on an as needed basis depending on number of incoming items from borrowers and borrower’s counsel. Essential Job Functions may include: Responsible for daily user maintenance of equipment. Review all incoming documents received from borrowers. Clearly notate system of record with documents received as well as documents still needed from borrower. Properly upload all documentation from borrowers into Tempo to ensure it’s loaded into the system of record (EDMS). Issue letters to borrowers advising what items are still needed to send file to Underwriting. Communicate with Underwriting, Mediations, Litigation, Foreclosure and SPOC teams on file statuses. Thoroughly review files with...

Freedom Mortgage Moorestown, New Jersey, United States of America Mortgage Servicing Full time Remote Summary: The Specialist, Freedom Plus is a customer service and sales focused call center role. Freedom Plus Specialists are primarily responsible for providing value with every interaction by making outbound calls to, and taking inbound calls from, our valued customers to offer support and specialized products. Essential Job Functions: Conduct pipeline management, appointment setting, and other key activities to support the department’s production goals and ensure SLAs and customer service standards are met. Analyze applicant information to determine whether the customer qualifies for a beneficial program. Respond to customers’ needs and expectations with compassion ensuring a resolution is reached the first time. Effectively manage work queues, keeping them up to date, and appropriately documenting the systems of record for all customer contact,...

Freedom Mortgage Moorestown, New Jersey, United States of America Risk Management Full time Remote Summary: The Analyst, Rsrch Bus Con II (Research Business Control) performs assigned functions within Correspondence & Research in a timely and accurate manner, while ensuring compliance with all state, federal and investor guidelines. Duties may include, but are not limited to, coordinating audit/examination requests and responses, reviewing and responding to quality control reviews and processing exception reports. In addition, the analyst is expected to assist with special projects and provide support where required as volumes and needs dictate. Essential Job Functions: Review credit reporting exception reports provided internally or by credit agencies. Document research and findings and implement corrections as necessary at the account and/or process level. Provide internal quality control for the Correspondence & Research department. Recommend...

Freedom Mortgage Moorestown, New Jersey, United States of America Technology Full time Remote Summary : The Enterprise Intelligence Solutions Engineer designs, architects, develops, and supports modern enterprise intelligence products, cloud data platforms, analytics solutions, and AI-enabled applications that empower business decision-making. This role combines software engineering, cloud data engineering, analytics engineering, solution architecture, data science, artificial intelligence, and deep expertise in mortgage loan origination and mortgage servicing to deliver scalable, governed, secure, and high-performing enterprise capabilities. Working collaboratively with fellow Enterprise Intelligence Solutions Engineers and business stakeholders, this role serves as a multidisciplinary engineering professional responsible for solution architecture, software engineering, data engineering, analytics engineering, data science, and AI solution development. The...

Freedom Mortgage Boca Raton, Florida, United States of America Early and Emerging Careers Full time Hybrid Starting July 12th, 2027! Summary: The Launch Sales Development Program is a comprehensive initiative tailored to equip college graduates with the necessary skills and knowledge to become a licensed Loan Advisor within the mortgage industry. This program provides participants with opportunities for professional growth, including soft skills training, sales training, networking opportunities with exposure to industry leaders, and the acquisition of essential certifications, such as the S.A.F.E. Act Federal and State-specific licensing exams. Essential Job Duties and Responsibilities: Successfully pass the S.A.F.E. exam and actively participate in company-sponsored events. Participate in soft skills training sessions, sales training, networking events, and ongoing constructive feedback aimed at enhancing performance as a sales professional....

Freedom Mortgage Columbia, Maryland, United States of America Early and Emerging Careers Full time Hybrid Starting June 7th, 2027! Summary: The Launch Sales Development Program is a comprehensive initiative tailored to equip college graduates with the necessary skills and knowledge to become a licensed Loan Advisor within the mortgage industry. This program provides participants with opportunities for professional growth, including soft skills training, sales training, networking opportunities with exposure to industry leaders, and the acquisition of essential certifications, such as the S.A.F.E. Act Federal and State-specific licensing exams. Essential Job Duties and Responsibilities: Successfully pass the S.A.F.E. exam and actively participate in company-sponsored events. Participate in soft skills training sessions, sales training, networking events, and ongoing constructive feedback aimed at enhancing performance as a sales professional....

Freedom Mortgage Phoenix, Arizona, United States of America Early and Emerging Careers Full time Hybrid Starting March 15th, 2027! Summary: The Launch Sales Development Program is a comprehensive initiative tailored to equip college graduates with the necessary skills and knowledge to become a licensed Loan Advisor within the mortgage industry. This program provides participants with opportunities for professional growth, including soft skills training, sales training, networking opportunities with exposure to industry leaders, and the acquisition of essential certifications, such as the S.A.F.E. Act Federal and State-specific licensing exams. Essential Job Duties and Responsibilities: Successfully pass the S.A.F.E. exam and actively participate in company-sponsored events. Participate in soft skills training sessions, sales training, networking events, and ongoing constructive feedback aimed at enhancing performance as a sales professional....

Freedom Mortgage Phoenix, Arizona, United States of America Early and Emerging Careers Full time Hybrid Starting June 7th, 2027! Summary: The Launch Sales Development Program is a comprehensive initiative tailored to equip college graduates with the necessary skills and knowledge to become a licensed Loan Advisor within the mortgage industry. This program provides participants with opportunities for professional growth, including soft skills training, sales training, networking opportunities with exposure to industry leaders, and the acquisition of essential certifications, such as the S.A.F.E. Act Federal and State-specific licensing exams. Essential Job Duties and Responsibilities: Successfully pass the S.A.F.E. exam and actively participate in company-sponsored events. Participate in soft skills training sessions, sales training, networking events, and ongoing constructive feedback aimed at enhancing performance as a sales professional....

Freedom Mortgage Marlton, New Jersey, United States of America Early and Emerging Careers Full time Hybrid *Starting February 15th, 2027! Summary: The Launch Sales Development Program is a comprehensive initiative tailored to equip college graduates with the necessary skills and knowledge to become a licensed Loan Advisor within the mortgage industry. This program provides participants with opportunities for professional growth, including soft skills training, sales training, networking opportunities with exposure to industry leaders, and the acquisition of essential certifications, such as the S.A.F.E. Act Federal and State-specific licensing exams. Essential Job Duties and Responsibilities: Successfully pass the S.A.F.E. exam and actively participate in company-sponsored events. Participate in soft skills training sessions, sales training, networking events, and ongoing constructive feedback aimed at enhancing performance as a sales professional....

Freedom Mortgage Boca Raton, Florida, United States of America Early and Emerging Careers Full time Hybrid Starting February 15th, 2027! Summary: The Launch Sales Development Program is a comprehensive initiative tailored to equip college graduates with the necessary skills and knowledge to become a licensed Loan Advisor within the mortgage industry. This program provides participants with opportunities for professional growth, including soft skills training, sales training, networking opportunities with exposure to industry leaders, and the acquisition of essential certifications, such as the S.A.F.E. Act Federal and State-specific licensing exams. Essential Job Duties and Responsibilities: Successfully pass the S.A.F.E. exam and actively participate in company-sponsored events. Participate in soft skills training sessions, sales training, networking events, and ongoing constructive feedback aimed at enhancing performance as a sales...

Freedom Mortgage Conshohocken, Pennsylvania, United States of America Early and Emerging Careers Full time Hybrid Starting July 12th, 2027! Summary: The Launch Sales Development Program is a comprehensive initiative tailored to equip college graduates with the necessary skills and knowledge to become a licensed Loan Advisor within the mortgage industry. This program provides participants with opportunities for professional growth, including soft skills training, sales training, networking opportunities with exposure to industry leaders, and the acquisition of essential certifications, such as the S.A.F.E. Act Federal and State-specific licensing exams. Essential Job Duties and Responsibilities: Successfully pass the S.A.F.E. exam and actively participate in company-sponsored events. Participate in soft skills training sessions, sales training, networking events, and ongoing constructive feedback aimed at enhancing performance as a sales...

Freedom Mortgage Conshohocken, Pennsylvania, United States of America Early and Emerging Careers Full time Hybrid Starting March 15th, 2027! Summary: The Launch Sales Development Program is a comprehensive initiative tailored to equip college graduates with the necessary skills and knowledge to become a licensed Loan Advisor within the mortgage industry. This program provides participants with opportunities for professional growth, including soft skills training, sales training, networking opportunities with exposure to industry leaders, and the acquisition of essential certifications, such as the S.A.F.E. Act Federal and State-specific licensing exams. Essential Job Duties and Responsibilities: Successfully pass the S.A.F.E. exam and actively participate in company-sponsored events. Participate in soft skills training sessions, sales training, networking events, and ongoing constructive feedback aimed at enhancing performance as a sales...

Freedom Mortgage Columbia, Maryland, United States of America Early and Emerging Careers Full time Hybrid Starting February 15th, 2027! Summary: The Launch Sales Development Program is a comprehensive initiative tailored to equip college graduates with the necessary skills and knowledge to become a licensed Loan Advisor within the mortgage industry. This program provides participants with opportunities for professional growth, including soft skills training, sales training, networking opportunities with exposure to industry leaders, and the acquisition of essential certifications, such as the S.A.F.E. Act Federal and State-specific licensing exams. Essential Job Duties and Responsibilities: Successfully pass the S.A.F.E. exam and actively participate in company-sponsored events. Participate in soft skills training sessions, sales training, networking events, and ongoing constructive feedback aimed at enhancing performance as a sales professional....

Freedom Mortgage Boca Raton, Florida, United States of America Sales Full time Hybrid Summary: The Manager, Sales is responsible for overseeing daily operations of their Sales Team. This person will be responsible for ensuring the team runs efficiently while achieving and maintaining all established departmental goals, while ensuring industry compliance. Essential Job Functions: Oversees Loan Advisors’ day-to-day performance management including production KPI’s, time management/schedules, lead management, and overall productivity. Conducts daily huddles to communicate updates, contests, production from prior day/week/month, and training to ensure Loan Advisors demonstrate industry best practices. Trains and coaches Loan Advisors on our sales process, objective management, script adherence, product knowledge, and QA/Compliance through call monitoring to identify areas of opportunity. Provides developmental plans to team members as needed to drive and...

Freedom Mortgage Moorestown, New Jersey, United States of America Mortgage Servicing Full time Remote Summary: The Customer Resolution Supervisor will be responsible for managing high-risk loans and complex customer issues. This will include addressing customer disputes & concerns and resolving them in a timely manner. The Supervisor must be a Subject Matter Expert (SME) experienced in FHA, VA, USDA, FNMA, and FMLMC loss mitigation options, SPOC and Escrow requirements. Must effectively demonstrate a professional level of competency in servicing state requirements and federal guidelines. The ultimate goal of the Customer Resolution Supervisor is to be an advocate for the customer, resolve customer dispute/concerns quickly and identify underlying root cause issues to reduce customer complaints. Essential Job Duties and Responsibilities: Conduct in-dept root cause analyses on High-Risk cases to identify & resolve customer issue(s). Work with...