Freedom Mortgage

Freedom Mortgage Phoenix, Arizona, United States of America Human Resources Full time Hybrid Summary : The Trainer, Corporate will support the Corporate Learning & Development Associate Director in the development, organization and facilitation of training materials and courses to ensure company training requirements are met for employees at all levels. Essential Job Duties and Responsibilities : Facilitate NMLS S.A.F.E. exam preparation, lead new hire orientation, and deliver training on proprietary Human Resources and Lending Operations systems, processes, and roles. Provide systems and operations training, along with additional topics as needed. Prepare for and present webinar and on-site training, record instructional tutorials & presentations. Evaluate training content for relevance and effectiveness and provide recommendations to enhance materials and improve learning outcomes. Deliver training content as designed and prescribed...

Freedom Mortgage Fishers, Indiana, United States of America Risk Management Full time Hybrid Summary : The Analyst, Vendor Mgmt II is responsible for managing third party vendor relationships. This role is responsible for managing contracts, negotiating terms and ensuring vendors meet quality, compliance and performance standards, while also driving cost savings and operational efficiency. Responsibilities may include evaluating vendors based on their risk profiles, monitoring vendor performance, assisting in the identification of risk and engaging necessary stakeholders on developing a mitigation plan and improving the vendor lifecycle processes. Essential Job Duties and Responsibilities : Assists the business in the procurement process including sourcing and selecting vendors. Coordinate with internal teams to streamline the process. Negotiate and manage vendor contracts. Ensure compliance with contractual obligations and regulatory...

Freedom Mortgage Moorestown, New Jersey, United States of America Mortgage Servicing Full time Remote Summary: Must be local to Jacksonville, FL. The Agent, Customer Success will support FMC’s Call Center operations. The purpose of the role is to provide exceptional service to our customers, answering their queries, and resolving their issues. Provide energetic support and bring a positive attitude and willingness to learn. Ability to multitask and be comfortable in a fast-paced work environment. Top-notch communication skills, as you listen to, understand, engage with, and respond to customers - that includes over the phone, or via written communication like email or letter. Provide patience and politeness as you explain policies and procedures to customers, while always keeping a close eye on confidentiality and data security. Essential Job Duties and Responsibilities include: Answering inbound and making outbound calls, responding to customer requests...

Freedom Mortgage Phoenix, Arizona, United States of America Early and Emerging Careers Full time Hybrid Starting May 26th, 2026! Summary: The Boost Sales Development Program is a pathway to becoming a customer focused Loan Advisor and sales professional within the Call Center department. Employees will provide high quality service by assisting potential and current customers in selecting the best mortgage options and taking ownership to resolve problems and meet customer needs upon successfully obtaining the necessary state mortgage originator licenses. All candidates will go through the intensive 12-month Boost Sales Development Program (on the job training) to obtain the necessary state mortgage originator licenses and be trained in the role. This role will require flexible scheduling (weekends and late nights). Essential Job Duties and Responsibilities: Successfully completing the three training levels within the program including passing the SAFE...

Freedom Mortgage Marlton, New Jersey, United States of America Financial Services Full time Hybrid Summary: The Senior Vice President of Finance serves as a key member of the Finance leadership team, responsible for the responsible for enterprise-wide financial strategy, reporting, accounting, and analysis. This role will collaborate with other senior executives to drive the company’s strategic growth objectives, optimize financial performance, and maintain financial stability. Essential Job Duties and Responsibilities include: Develop and implement financial plans that align with the company’s financial strategy and enterprise growth objectives Serve as a strategic advisor to the CEO, Board, and executive leadership on financial performance, risks, and opportunities Oversee the organization’s budgeting and forecasting processes, ensuring accuracy, completeness, and timeliness of financial reporting Enhance FP&A capabilities with advanced...

Freedom Mortgage Fishers, Indiana, United States of America Operations Full time Onsite Summary: The Manager, Enterprise Doc Mgmt - Collateral is responsible for providing managerial and operational support to the Document (Doc) Management (Mgmt) Department. This will include movement, monitoring, and processing of final trailing documents and/or collateral files post funding. The Manager, Enterprise Dog Mgmt - Collateral is primarily tasked with overseeing the collateral team's production to ensure they meet assigned quotas within acceptable levels of quality, cost, and efficiency. This role will work to develop a cohesive group dynamic, lead the team, and solve routine daily problems. They will also be responsible for assigning production to team members, training them, and providing motivation. Essential Job Duties and Responsibilities: Assist in many escalation issues. Ensure department metrics are maintained and improving turn time efficiency....

Freedom Mortgage Boca Raton, Florida, United States Sales Full Time Job Requirements Description Loan Advisor: Boca Raton, Florida - Sales - Job Id JR105029 (Hybrid) Skills: Customer focused, inside sales position within the Call Center. Loan Advisors are responsible for both inbound and outbound calls through various marketing tactics, where providing financial solutions and excellent customer service to customers is top priority. Education and/or Experience: High School Diploma required: At least one (1) year of mortgage sales experience. Certificates, Licenses, Registrations: NMLS/SAFE, at least 1 active license or at a minimum, the ability to be licensed without having to retake the SAFE exam. Equal employment opportunity, including veterans and individuals with disabilities. PI283888625

Freedom Mortgage Moorestown, New Jersey, United States of America Mortgage Servicing Full time Remote Summary: The Title Analyst III – Servicing Operations Support is responsible for filing loan policy insurance claims against title issues as recommended by legal counsel or as determined upon examination of title reports. Also responsible for managing escalated Title issues on loans where the company has retained outside counsel to litigate, settle, or resolve Title Issues to provide clear and marketable Title. The Analyst III researches all aspects of the file issue while communicating with and monitoring Counsel’s work on the file. Evaluate and examine property reports and title policies to determine problems or restrictions with lien position and conveyances. Facilitate communication with attorneys and underwriters to determine best course of title resolution based on state laws and investor guidelines and requirements. Assist management with monthly...

Freedom Mortgage Moorestown, New Jersey, United States of America Mortgage Servicing Full time Remote The Specialist, Foreclose III is responsible for working directly with governmental, special servicing, private label, and high profile investors while making decisions and providing resolutions regarding foreclosure issues in order to minimize risks and mitigate loss outside of their delegated authority. Provide management with status updates and prepare a variety of complex reports to ensure compliance with all agency, investor and insurer guidelines. Support internal staff with questions regarding foreclosure loans within their delegated authority. Responsible for ensuring the Foreclosure Process is completed accurately in adherence to mandatory state and investor timelines by acting as a liaison between Freedom Mortgage and outside counsel. Equal employment opportunity, including veterans and individuals with disabilities. PI283827371

Freedom Mortgage Boca Raton, Florida, United States of America Early and Emerging Careers Full time Hybrid Starting September 14th, 2026 Summary: The Launch Sales Development Program is a comprehensive initiative tailored to equip college graduates with the necessary skills and knowledge to become a licensed Loan Advisor within the mortgage industry. This program provides participants with opportunities for professional growth, including soft skills training, sales training, networking opportunities with exposure to industry leaders, and the acquisition of essential certifications, such as the S.A.F.E. Act Federal and State-specific licensing exams. Essential Job Duties and Responsibilities: Successfully pass the S.A.F.E. exam and actively participate in company-sponsored events. Participate in soft skills training sessions, sales training, networking events, and ongoing constructive feedback aimed at enhancing performance as a sales...

Freedom Mortgage Moorestown, New Jersey, United States of America Mortgage Servicing Full time Remote Summary The Spec Regional FCL Ovrsgt is responsible for working directly with the Foreclosure Attorney Network and the Foreclosure (FCL) Milestone Teams to ensure all investor/insurer requirements are completed both accurately and timely from first legal through the foreclosure sale. Identify and conduct review of past standard timelines on a loan level basis and address inefficiencies. Act as the Single Point of Contact for the Attorney on foreclosure related matters. Work closely with Vendor Management on overall attorney performance, and coordinate escalation for aged inventory through reporting, conference calls and and escalations to management as needed. In addition, perform internal QC audit responses associated with the overall timeline and ensuring Investor/Insurer/Regulatory compliance requirement are met by the Attorney Network and Foreclosure...

Freedom Mortgage Moorestown, New Jersey, United States of America Operations Full time Remote Summary The Spec, Loss Mit Doc III is responsible for 2nd review on all incomplete packages and accounts with upcoming Foreclosure sale dates. Also responsible for quality review of all Document Specialists I’s and II’s. Will also be responsible in assisting Doc Specialist I and II as needed, depending on workflow. Essential Job Functions may include: Responsible for daily user maintenance of equipment. Review all incoming documents received from borrowers, all letters issued to borrower and the current status of the file. Clearly notate system of record with documents still needed from borrower. Keep record of accounts that Document Specialist, I and/or II improperly handled for coaching opportunities. Ensure Document Specialist, II properly uploaded all documentation from borrowers into Tempo or EMDS. Issue letters to borrowers advising what items remain...

Freedom Mortgage Moorestown, New Jersey, United States of America Mortgage Servicing Full time Remote Summary: Must be local to Jacksonville, FL and fluent in both Spanish and English . The Agent, Customer Success will support FMC’s Call Center operations. The purpose of the role is to provide exceptional service to our customers, answering their queries, and resolving their issues. Provide energetic support and bring a positive attitude and willingness to learn. Ability to multitask and be comfortable in a fast-paced work environment. Top-notch communication skills, as you listen to, understand, engage with, and respond to customers - that includes over the phone, or via written communication like email or letter. Provide patience and politeness as you explain policies and procedures to customers, while always keeping a close eye on confidentiality and data security. Essential Job Duties and Responsibilities include: Answering inbound and making outbound...

Freedom Mortgage Moorestown, New Jersey, United States of America Sales Full time Remote Summary: The Loan Advisor role is a customer focused, inside sales position within the Call Center. Loan Advisors are responsible for both inbound and outbound calls through various marketing tactics, where providing financial solutions and excellent customer service to customers is top priority. The Loan Advisor must immediately notify their supervisors and the Licensing Department if there is a change in residential address. Essential Job Duties and Responsibilities include: Analyzes applicant information to determine whether the customer qualifies for a beneficial loan program. Assists customers in discussing financial objectives and goals and takes the initial loan application. Clearly communicates the loan program terms and benefits available to the customer as well as the loan process. Ensures all required documents are returned and disclosures are signed in...

Freedom Mortgage Boca Raton, Florida, United States of America Sales Full time Hybrid Summary: The Loan Advisor role is a customer focused, inside sales position within the Call Center. Loan Advisors are responsible for both inbound and outbound calls through various marketing tactics, where providing financial solutions and excellent customer service to customers is top priority. The Loan Advisor must immediately notify their supervisors and the Licensing Department if there is a change in residential address. Essential Job Duties and Responsibilities include: Analyzes applicant information to determine whether the customer qualifies for a beneficial loan program. Assists customers in discussing financial objectives and goals and takes the initial loan application. Clearly communicates the loan program terms and benefits available to the customer as well as the loan process. Ensures all required documents are returned and disclosures are signed in a...

Freedom Mortgage Moorestown, New Jersey, United States of America Operations Full time Remote Summary The Spec, Loss Mit Doc III is responsible for 2nd review on all incomplete packages and accounts with upcoming Foreclosure sale dates. Also responsible for quality review of all Document Specialists I’s and II’s. Will also be responsible in assisting Doc Specialist I and II as needed, depending on workflow. Essential Job Functions may include: Responsible for daily user maintenance of equipment. Review all incoming documents received from borrowers, all letters issued to borrower and the current status of the file. Clearly notate system of record with documents still needed from borrower. Keep record of accounts that Document Specialist, I and/or II improperly handled for coaching opportunities. Ensure Document Specialist, II properly uploaded all documentation from borrowers into Tempo or EMDS. Issue letters to borrowers advising what items remain...

Freedom Mortgage Moorestown, New Jersey, United States of America Marketing & Communications Full time Remote Summary : The Launch Marketing Specialist Program is a structured early career initiative designed to develop emerging marketing professionals within Freedom Mortgage. This program provides recent graduates with strong foundational training, exposure to real-world marketing initiatives, and the opportunity to build a versatile skillset across a variety of marketing functions aligned to business needs. Participants will gain exposure to a broad range of marketing functions and business initiatives, contributing to real-time projects that support organizational goals. Rather than fixed rotations, this program aligns talent to business needs and individual strengths, creating a dynamic and personalized career path within marketing. The program emphasizes professional growth through certification, mentorship, and experiential learning....

Freedom Mortgage Moorestown, New Jersey, United States of America Risk Management Full time Remote Summary The Underwriter, Loss Mit I is responsible for the underwriting of loss mitigation options for all workout types on all loan types. Will need to maintain and acquire any licensing requirements. Essential Job Functions: Must be in compliance of established timelines and quality decisions for each file assigned. Preferred to have underwriting experience. Must be familiar with mortgage documents. Must be familiar with financial documents. Must be able to communicate effectively with customers. Maintain regular and punctual attendance. Other Related Duties: Performs other related duties as assigned. Supervisory Responsibilities: This job has no supervisory responsibilities. Qualifications: To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements...

Freedom Mortgage Moorestown, New Jersey, United States of America Mortgage Servicing Full time Remote Summary: The Analyst, Loss Analysis is responsible for the QC, audit and oversight of claims filed. It is the Analyst’s duty to ensure that all claims comply with investor and insurer requirements and assist in the reduction of loss exposure to the Company. The Analyst will provide claims loss analysis reports weekly, monthly or as determined by management. In instances where a claims error is identified, a supplemental claim will be filed by the Analyst. Essential Job Functions may include: Complete loss analysis reviews to safeguard the servicer’s assets and insure compliance with insurer requirements Analyze and rebut insurer curtailments for all government insured filed claims, including but not limited to conveyance, claims for advances, loss mitigation and non conveyance claims Quality Control review for Default Claims, including supplemental...

Freedom Mortgage Moorestown, New Jersey, United States of America Risk Management Full time Remote Summary : The Director, Servicing Governance Oversight leads the design, execution, and continuous improvement of servicing governance and audit programs across the organization. This role is responsible for developing new audit test requirements, enhancing existing control frameworks, and ensuring compliance with regulatory, investor, and internal policies. This position requires deep expertise in mortgage servicing operations, regulatory compliance, and risk management, along with strong technical capabilities in data analysis and reporting. The Director will leverage data platforms such as Snowflake, SQL, and business intelligence tools to monitor performance, identify risks, and drive actionable insights. Essential Job Duties and Responsibilities : Develop, implement, and maintain servicing governance frameworks across all lines of business. Design...