Freedom Mortgage

Freedom Mortgage Moorestown, New Jersey, United States of America Mortgage Servicing Full time Remote Summary: The Analyst, Loss Analysis is responsible for the QC, audit and oversight of claims filed. It is the Analyst’s duty to ensure that all claims comply with investor and insurer requirements and assist in the reduction of loss exposure to the Company. The Analyst will provide claims loss analysis reports weekly, monthly or as determined by management. In instances where a claims error is identified, a supplemental claim will be filed by the Analyst. Essential Job Functions may include: Complete loss analysis reviews to safeguard the servicer’s assets and insure compliance with insurer requirements Analyze and rebut insurer curtailments for all government insured filed claims, including but not limited to conveyance, claims for advances, loss mitigation and non conveyance claims Quality Control review for Default Claims, including supplemental...

Freedom Mortgage Moorestown, New Jersey, United States of America Mortgage Servicing Full time Remote Summary: The Specialist, Foreclose II is responsible for working directly with governmental, special servicing, private label, and high profile investors while making decisions and providing resolutions regarding foreclosure issues in order to minimize risks and mitigate loss outside of their delegated authority. Provide management with status updates and prepare a variety of complex reports to ensure compliance with all agency, investor and insurer guidelines. Support internal staff with questions regarding foreclosure loans within their delegated authority. Responsible for ensuring the Foreclosure Process is completed accurately in adherence to mandatory state and investor timelines by acting as a liaison between Freedom Mortgage and outside counsel. Essential Job Duties and Responsibilities include: Managing past due and approaching standard FCL cases...

Freedom Mortgage Columbia, Maryland, United States of America Human Resources Full time Hybrid Summary: The Program Manager, Talent & Engagement will assist with and manage key business initiatives that will include prioritization and alignment of business needs, resource scheduling, communication to associates and executive leadership. The ideal candidate will have a proven track record of managing multiple high-level projects from start to finish. The Program Manager is a key role in shaping the culture and development of the organization. The successful candidate will have a passion for employee development, engagement, and organizational culture, and will be committed to creating a positive work environment for all employees. Essential Job Functions : Develop and maintain relationships with employees, managers, and other stakeholders to ensure buy-in and participation in programs. Manage and oversee employee engagement initiatives including team...

Freedom Mortgage Moorestown, New Jersey, United States of America Mortgage Servicing Full time Remote Summary: The Servicing Treasury Processor I – Incoming Claim Funds, is responsible for accurately and timely processing claim funds to the servicing system daily. This position will work collaboratively with business units to ensure company guidelines and processes are met. Essential Job Duties and Responsibilities include: Low Level data entry of all claim payments accurately, either manually or electronically to the servicing system. Run internal and external reports. Responsible for pulling reports from multiple government agencies and updating daily internal reports in Excel. Responsible for downloading AOPs from multiple government agencies Prepare CIT Pkgs for Serv Treasury Request wires to move funds to differing internal and external bank accounts Works pending and exception items. Maintain regular and punctual attendance. Comply...

Freedom Mortgage Boca Raton, Florida, United States of America Human Resources Full time Hybrid Summary: The Corporate Trainer - Sales Development provides ongoing training, coaching, and management to Call Center Loan Advisors. The position is designed to help create an atmosphere of continuous performance development within the Call Center and ensures the Mission of Sales Development is being carried through the team’s initiatives. This individual will assist with training Call Center Loan Advisors. The ideal candidate will have a combination of training experience and mortgage sales experience. Essential Job Duties and Responsibilities: Train Loan Advisors on Freedom Mortgage Corporation’s systems, processes and procedures, sales scripts, compliance requirements, and customer service skills. Act as the direct supervisor for LAs during training and production, delivering daily coaching and work direction; managing performance to sales KPIs and...

Freedom Mortgage Fishers, Indiana, United States of America Operations Full time Onsite Summary: The Doc Management Collateral Analyst provides administrative support needed to manage the ordering, tracking, follow-up, and reconciliation. They also assist in the researching and obtaining of missing loan collateral documents. Job duties include communicating with document custodians, third party vendors, other servicer clients, and internal partners to assist with the collateral recovery process. Essential Job Duties and Responsibilities: Oversight of the daily request from internal partners Strong communication skills, both internal and external parties Review and track all daily collateral shipments third party entities and investor document custodians. Confirm delivery, checked in receipt and review by the document custodians. Support strategic transactions and initiatives to mitigate negative risk and financial impacts Liaise with...

Freedom Mortgage Moorestown, New Jersey, United States of America Mortgage Servicing Full time Remote Summary: The Supervisor, Loss Mit will be responsible, directly or through staff, for protecting the assets of the company in bankruptcies, repossessions, and other legal proceedings. The Loss Mitigation (Mit) Supervisor plans, directs, supervises and evaluates workflow for the Loss Mitigation department, coordinates work activities to achieve the volume expected to meet operational requirements, provides process-specific feedback and training to loss mitigation efforts throughout the unit, recommends operational improvements, monitors performance of staff members according to established standards and conducts performance evaluations, training and coaching of the staff. Essential Job Functions: Supervises daily operation of the Loss Mitigation department, ensuring compliance with departmental policies and procedures and all applicable government, investor and...

Freedom Mortgage Camden, New Jersey, United States of America Mortgage Servicing Full time Hybrid Summary: The Supervisor, Loss Mit will be responsible, directly or through staff, for protecting the assets of the company in bankruptcies, repossessions, and other legal proceedings. The Loss Mitigation (Mit) Supervisor plans, directs, supervises and evaluates workflow for the Loss Mitigation department, coordinates work activities to achieve the volume expected to meet operational requirements, provides process-specific feedback and training to loss mitigation efforts throughout the unit, recommends operational improvements, monitors performance of staff members according to established standards and conducts performance evaluations, training and coaching of the staff. Essential Job Functions: Supervises daily operation of the Loss Mitigation department, ensuring compliance with departmental policies and procedures and all applicable government, investor and...

Freedom Mortgage Moorestown, New Jersey, United States of America Legal Full time Remote Summary The Specialist, Licensing is responsible for the licensing applications and tracking. This position addresses issues as they arise and conducts independent research and solves problems. Essential Job Functions: Tracks individual licenses. Tracks education requirements. Completes and files all applications and renewals assigned. Tracks all applications and renewals assigned. Addresses all deficiencies or inquiries from state regulators. Answers questions related to foregoing. Addresses questions directly from business units and supervisors. Makes recommendations as to answers and solutions. Assists others in department during overflow. Maintain regular and punctual attendance Other Related Duties: Performs other related duties as assigned. Supervisory Responsibilities: This job has no supervisory responsibilities. Qualifications:...

Freedom Mortgage Moorestown, New Jersey, United States of America Mortgage Servicing Full time Remote Summary: Must be local to Jacksonville, FL and fluent in both Spanish and English . The Agent, Customer Success will support FMC’s Call Center operations. The purpose of the role is to provide exceptional service to our customers, answering their queries, and resolving their issues. Provide energetic support and bring a positive attitude and willingness to learn. Ability to multitask and be comfortable in a fast-paced work environment. Top-notch communication skills, as you listen to, understand, engage with, and respond to customers - that includes over the phone, or via written communication like email or letter. Provide patience and politeness as you explain policies and procedures to customers, while always keeping a close eye on confidentiality and data security. Essential Job Duties and Responsibilities include: Answering inbound and making outbound...

Freedom Mortgage Moorestown, New Jersey, United States of America Mortgage Servicing Full time Remote Summary: The Supervisor, SPOC Svcg – Borrower Outreach is responsible for the oversight and compliance of the Single Point of Contact team in the Loss Mitigation group. The Supervisor must be knowledgeable in FHA, VA, USDA, FNMA, and FHLMC loss mitigation options and the waterfall. Must effectively demonstrate a professional level of competency in all states of loss mitigation and the foreclosure process and requirements for all states, while adhering to all state and federal guidelines. Must be able to work until 8pm EST. Essential Job Duties and Responsibilities include : Manages team of 10-12 SPOC Specialists Handles daily supervisory functions including timecards, interviews and coordination with HR on disciplinary action as necessary Holds daily team huddles to review changes, answer questions and provide updates Deliver...