VAA
Minneapolis, MN
VAA Minneapolis, MN, USA IT Support Specialist (On-site) Location: This is a full-time, on-site position in our Minnetonka, MN office, Monday - Friday 8:00 a.m. – 5:00 p.m. Our growing firm is seeking passionate problem-solvers who are driven to make a real impact. We're hiring an IT Support Specialist! The IT Support Specialist provides technical assistance and support related to VAA's environment by responding to end-user questions, monitoring day-to-day operations, isolating problems, and identifying and implementing solutions. Your role: Provide first-level technical assistance to staff related to software programs and hardware, such as laptops, desktops, printers, scanners, and mobile devices. Document, track and respond to all support requests through the IT ticketing system, escalating complex issues to systems, network, or vendor resources as appropriate. Image, configure, deploy, and retire computers and devices, and install...