NAPA Auto Parts We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Category: Retail Job Id: 272558 Brand: NAPA Auto Parts Location: Wyoming, MI Major Market: MI - Grand Rapids Date Posted: December 6, 2019 Job Description Imagine not only being able to learn but then use your expertise to help our customers succeed and stay safely on the road! NAPA's Automotive Counter Sales Trainee role is the ideal position for energetic people who have a passion for automotive parts, believe in taking care of the customer, and want to learn. As a Automotive Counter Sales Trainee, you will learn to deliver exceptional NAPA Know How service to our Wholesale customers and help Retail Customers with their auto parts questions, do-it-yourself projects and auto parts needs. Why NAPA? NAPA delivers quality experience not only to our customers but to our employees, in the form of career growth opportunities, great benefits including 401(k), and a parts discount!What we need from you: Customer focus and high energy in our fast-paced stores Ability to operate a cash register and navigating computer and paper catalog systems Passion for delivering customer care in a strong team environment Qualifications NAPA's ideal Automotive Counter Sales Trainee will have strong Know How and experience of all things automotive, and will bring a passion for delivering customer care to the job every day. Requirements include: Excellent verbal and written communication skills. Motivated to train and learn. Ability to thrive and have fun in a busy, fast-paced retail environment. Minimum 18 years of age. Valid driver license AND/OR reliable transportation. Prior experience in the retail industry, preferably an automotive parts department, dealership, jobber or retail establishment. High school diploma or GED. Able to work retail hours including weekends and holidays. Able to process cash, checks, and credit card transactions. Capable of lifting and moving items of up to 45 pounds. GPC believes the fair and equitable treatment of employees, customers, suppliers and other persons is critical to fulfilling its vision and goals. GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, age, pregnancy, sexual orientation, gender identity, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. PI116141759
Dec 08, 2019
NAPA Auto Parts We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Category: Retail Job Id: 272558 Brand: NAPA Auto Parts Location: Wyoming, MI Major Market: MI - Grand Rapids Date Posted: December 6, 2019 Job Description Imagine not only being able to learn but then use your expertise to help our customers succeed and stay safely on the road! NAPA's Automotive Counter Sales Trainee role is the ideal position for energetic people who have a passion for automotive parts, believe in taking care of the customer, and want to learn. As a Automotive Counter Sales Trainee, you will learn to deliver exceptional NAPA Know How service to our Wholesale customers and help Retail Customers with their auto parts questions, do-it-yourself projects and auto parts needs. Why NAPA? NAPA delivers quality experience not only to our customers but to our employees, in the form of career growth opportunities, great benefits including 401(k), and a parts discount!What we need from you: Customer focus and high energy in our fast-paced stores Ability to operate a cash register and navigating computer and paper catalog systems Passion for delivering customer care in a strong team environment Qualifications NAPA's ideal Automotive Counter Sales Trainee will have strong Know How and experience of all things automotive, and will bring a passion for delivering customer care to the job every day. Requirements include: Excellent verbal and written communication skills. Motivated to train and learn. Ability to thrive and have fun in a busy, fast-paced retail environment. Minimum 18 years of age. Valid driver license AND/OR reliable transportation. Prior experience in the retail industry, preferably an automotive parts department, dealership, jobber or retail establishment. High school diploma or GED. Able to work retail hours including weekends and holidays. Able to process cash, checks, and credit card transactions. Capable of lifting and moving items of up to 45 pounds. GPC believes the fair and equitable treatment of employees, customers, suppliers and other persons is critical to fulfilling its vision and goals. GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, age, pregnancy, sexual orientation, gender identity, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. PI116141759
NAPA Auto Parts We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Category: Driver Job Id: 272509 Brand: NAPA Auto Parts Location: Wyoming, MI Major Market: MI - Grand Rapids Date Posted: December 5, 2019 This is a part-time driver opportunity with full time impact on our NAPA business! Does being out on the open road (not in the office/store all day) get you excited? While it takes some great people to serve our customers from the inside , our Driver jobs are for those who want to be outside serving our customers! A NAPA Delivery Driver is a great opportunity whether you are looking to spend your career with us as a Driver, want to get your foot in the door with us to explore other careers at some point, and or just want to earn some extra income - We welcome you! What you'll be doing: Delivering parts to our Customers with a passion for developing relationships with our customers Picks up parts from vendors, ensure stock room parts are accurately stocked and maintain/check inventory. Consistently focused on safety while driving and delivering our parts Serving as a NAPA Brand Ambassador as you meet customers during your deliveries Building long-term relationships with the customers you deliver to Maintain store delivery truck through adherence maintained to safety checklists, ensuring vehicle is clean, and that basic maintenance is done (e.g., correct tire pressure). This is the right opportunity for you if you: Love to work independently, enjoy driving (safely), and also engaging with customers face to face Take pride in the work that you so and focused on safety and reliability each day! Want to be a part of a company that focused on finding fixes for customers and where no 2 days are the same Thrive off being in a very fast-moving environment and being super busy yet being a part of a company where you just may find your "2 nd family"! Are a student or retired and want to work with a company that will be flexible with your schedule What you'll need: Minimum 18 years of age Agility to bend to floor-level shelves and reach to upper shelves (eight feet) with use of stool or ladder when necessary and the stamina to stand and walk for entire work shift and lift up to 60 lbs of merchandise Able to handle cash charge transactions correctly and core/part returns appropriately Maintaining a distribution log or tracking system to record all deliveries/pickups made Inspecting, protecting and maintaining company assets, merchandise, vehicles, building and people Clear speaking and attentive listening skills Driving throughout the metropolitan area using maps and directions Able to be flexible with your schedule including evenings, weekends and holidays Valid Driver's License What is in it for you: Awesome people and brand Outstanding health benefits and 401K Stable company. Fortune 200 with a "family" feel Family Culture where no 2 days or career paths are the same! Opportunity for accessing multiple career paths, ongoing development, with support from leaders and your team Day in the Life: If this job sounds like a fit, please check out one of our awesome NAPA Delivery Drivers Day in the Life of a NAPA Delivery Driver . We want you to have all the information that you need to make sure that this is a fit for you! Our hopes are that the stories/videos either excite you to apply or maybe not so much - Either way we appreciate you stopping by today! Next Steps: Please apply if you think this is a great fit for you! We will reach out to you if we find that you are fit for us. If you decide that this role is not for you, please check out some of our other great careers by visiting NAPAautojobs.com GPC believes the fair and equitable treatment of employees, customers, suppliers and other persons is critical to fulfilling its vision and goals. GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, age, pregnancy, sexual orientation, gender identity, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. PI116111786
Dec 07, 2019
NAPA Auto Parts We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Category: Driver Job Id: 272509 Brand: NAPA Auto Parts Location: Wyoming, MI Major Market: MI - Grand Rapids Date Posted: December 5, 2019 This is a part-time driver opportunity with full time impact on our NAPA business! Does being out on the open road (not in the office/store all day) get you excited? While it takes some great people to serve our customers from the inside , our Driver jobs are for those who want to be outside serving our customers! A NAPA Delivery Driver is a great opportunity whether you are looking to spend your career with us as a Driver, want to get your foot in the door with us to explore other careers at some point, and or just want to earn some extra income - We welcome you! What you'll be doing: Delivering parts to our Customers with a passion for developing relationships with our customers Picks up parts from vendors, ensure stock room parts are accurately stocked and maintain/check inventory. Consistently focused on safety while driving and delivering our parts Serving as a NAPA Brand Ambassador as you meet customers during your deliveries Building long-term relationships with the customers you deliver to Maintain store delivery truck through adherence maintained to safety checklists, ensuring vehicle is clean, and that basic maintenance is done (e.g., correct tire pressure). This is the right opportunity for you if you: Love to work independently, enjoy driving (safely), and also engaging with customers face to face Take pride in the work that you so and focused on safety and reliability each day! Want to be a part of a company that focused on finding fixes for customers and where no 2 days are the same Thrive off being in a very fast-moving environment and being super busy yet being a part of a company where you just may find your "2 nd family"! Are a student or retired and want to work with a company that will be flexible with your schedule What you'll need: Minimum 18 years of age Agility to bend to floor-level shelves and reach to upper shelves (eight feet) with use of stool or ladder when necessary and the stamina to stand and walk for entire work shift and lift up to 60 lbs of merchandise Able to handle cash charge transactions correctly and core/part returns appropriately Maintaining a distribution log or tracking system to record all deliveries/pickups made Inspecting, protecting and maintaining company assets, merchandise, vehicles, building and people Clear speaking and attentive listening skills Driving throughout the metropolitan area using maps and directions Able to be flexible with your schedule including evenings, weekends and holidays Valid Driver's License What is in it for you: Awesome people and brand Outstanding health benefits and 401K Stable company. Fortune 200 with a "family" feel Family Culture where no 2 days or career paths are the same! Opportunity for accessing multiple career paths, ongoing development, with support from leaders and your team Day in the Life: If this job sounds like a fit, please check out one of our awesome NAPA Delivery Drivers Day in the Life of a NAPA Delivery Driver . We want you to have all the information that you need to make sure that this is a fit for you! Our hopes are that the stories/videos either excite you to apply or maybe not so much - Either way we appreciate you stopping by today! Next Steps: Please apply if you think this is a great fit for you! We will reach out to you if we find that you are fit for us. If you decide that this role is not for you, please check out some of our other great careers by visiting NAPAautojobs.com GPC believes the fair and equitable treatment of employees, customers, suppliers and other persons is critical to fulfilling its vision and goals. GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, age, pregnancy, sexual orientation, gender identity, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. PI116111786
Chemical Bank ID 2019-9072 Status Type Full-Time Department Call Center Work Hours 9-6 M/F Disabled and Vet EEO/AA Employer Do you enjoy providing excellent service for clients? Does talking with clients over the phone to provide support and service interest you? If so, check out the Customer Care Representative role here. JOB SUMMARY As part of the Bank's Customer Care Contact Center, the Customer Care Representative II is responsible for providing high quality support and service, ensuring an enjoyable, valuable and memorable experience for internal, external and prospective customers via telephone and other electronic means. REQUIRED KNOWLEDGE AND SKILLS * High school diploma or equivalent required * 1 - 3 Years experience in function * 1 - 3 Years experience in industry * Minimum of one year previous call center experience required. Proven track record in assessing customer needs and referring products and services. * Excellent interpersonal skills, with the ability to communicate clearly and effectively with a customer based approach. * Ability to effectively listen, ask probing questions, understand concerns, and overcome objections. * Strong critical thinking, problem solving and judgment skills, with the ability to make sound and reasonable decisions through careful evaluation and understanding of the impact of those decisions. * Proficiency in Microsoft Office applications and accuracy in data entry required. * Ability to multi-task and work effectively in a high volume, fast paced environment while maintaining accuracy. ESSENTIAL DUTIES AND RESPONSIBILITIES * Answer inbound calls and either direct or assist the customer as needed in a courteous and professional manner; ensure calls are routed to the appropriate resource. * Identify customers’ needs, clarify information, research issues/complaints and provide solutions and/or alternatives; respond to customer inquiries providing accurate and complete information. * Troubleshoot and resolve online and mobile banking issues. * Perform account maintenance. * Establish and maintain positive and productive customer relationships. * Recognize sales and referral opportunities by reviewing customer portfolio to identify options to enhance customer relationships. * Generate outbound calls to customers for satisfaction surveys and to generate expanded sales and service opportunities. * May provide assistance to Customer Care Representatives and take part in training new team members. * Maintain up-to-date knowledge of products, services, and procedures to deliver accurate information and financial solutions to customers. * Ensure that all actions are in compliance with bank policy and regulatory requirements. COMPANY OVERVIEW As a Chemical Banker, you will join other professionals who share our community banking philosophy of making a positive impact where we live, work and play. You will be a part of a growing community bank that believes in the dreams of its customers and employees alike. With Chemical Bank, you will make a difference in your community while enjoying excellent benefits and top career opportunities. Visit our Careers Page for more information. Chemical Bank is an EEO/AA employer for minorities, women, gender identity, sexual orientation, veterans, and individuals with disabilities. PI116048773
Dec 05, 2019
Chemical Bank ID 2019-9072 Status Type Full-Time Department Call Center Work Hours 9-6 M/F Disabled and Vet EEO/AA Employer Do you enjoy providing excellent service for clients? Does talking with clients over the phone to provide support and service interest you? If so, check out the Customer Care Representative role here. JOB SUMMARY As part of the Bank's Customer Care Contact Center, the Customer Care Representative II is responsible for providing high quality support and service, ensuring an enjoyable, valuable and memorable experience for internal, external and prospective customers via telephone and other electronic means. REQUIRED KNOWLEDGE AND SKILLS * High school diploma or equivalent required * 1 - 3 Years experience in function * 1 - 3 Years experience in industry * Minimum of one year previous call center experience required. Proven track record in assessing customer needs and referring products and services. * Excellent interpersonal skills, with the ability to communicate clearly and effectively with a customer based approach. * Ability to effectively listen, ask probing questions, understand concerns, and overcome objections. * Strong critical thinking, problem solving and judgment skills, with the ability to make sound and reasonable decisions through careful evaluation and understanding of the impact of those decisions. * Proficiency in Microsoft Office applications and accuracy in data entry required. * Ability to multi-task and work effectively in a high volume, fast paced environment while maintaining accuracy. ESSENTIAL DUTIES AND RESPONSIBILITIES * Answer inbound calls and either direct or assist the customer as needed in a courteous and professional manner; ensure calls are routed to the appropriate resource. * Identify customers’ needs, clarify information, research issues/complaints and provide solutions and/or alternatives; respond to customer inquiries providing accurate and complete information. * Troubleshoot and resolve online and mobile banking issues. * Perform account maintenance. * Establish and maintain positive and productive customer relationships. * Recognize sales and referral opportunities by reviewing customer portfolio to identify options to enhance customer relationships. * Generate outbound calls to customers for satisfaction surveys and to generate expanded sales and service opportunities. * May provide assistance to Customer Care Representatives and take part in training new team members. * Maintain up-to-date knowledge of products, services, and procedures to deliver accurate information and financial solutions to customers. * Ensure that all actions are in compliance with bank policy and regulatory requirements. COMPANY OVERVIEW As a Chemical Banker, you will join other professionals who share our community banking philosophy of making a positive impact where we live, work and play. You will be a part of a growing community bank that believes in the dreams of its customers and employees alike. With Chemical Bank, you will make a difference in your community while enjoying excellent benefits and top career opportunities. Visit our Careers Page for more information. Chemical Bank is an EEO/AA employer for minorities, women, gender identity, sexual orientation, veterans, and individuals with disabilities. PI116048773
Chemical Bank ID 2019-9060 Status Type Full-Time Department Call Center Work Hours 9-6 or 10-7 M/F Disabled and Vet EEO/AA Employer Do you enjoy providing excellent service for clients? Does talking with clients over the phone to provide support and service interest you? If so, check out the Customer Care Representative role here. JOB SUMMARY As part of the Bank's Customer Care Contact Center, the Customer Care Representative is responsible for providing high quality support and service, ensuring an enjoyable, valuable and memorable experience for internal, external and prospective customers via telephone and other electronic means. REQUIRED KNOWLEDGE AND SKILLS * High school diploma or equivalent required * 1 - 3 Years experience in function * 0 - 1 Years experience in industry * Minimum of one year of customer service experience required; previous call center, sales and/or retail banking experience preferred. * Excellent interpersonal skills, with the ability to communicate clearly and effectively with a customer based approach. * Ability to effectively listen, ask probing questions, understand concerns, and overcome objections. * Strong critical thinking, problem solving and judgment skills, with the ability to make sound and reasonable decisions through careful evaluation and understanding of the impact of those decisions. * Proficiency in Microsoft Office applications and accuracy in data entry required. * Ability to multi-task and work effectively in a high volume, fast paced environment while maintaining accuracy. ESSENTIAL DUTIES AND RESPONSIBILITIES * Answer inbound calls and either direct or assist the customer as needed in a courteous and professional manner; ensure calls are routed to the appropriate resource. * Identify customers’ needs, clarify information, research issues/complaints and provide solutions and/or alternatives; respond to customer inquiries providing accurate and complete information. * Troubleshoot and resolve online and mobile banking issues. * Perform account maintenance. * Establish and maintain positive and productive customer relationships. * Recognize sales and referral opportunities by reviewing customer portfolio to identify options to enhance customer relationships. * Generate outbound calls to customers for satisfaction surveys and to generate expanded sales and service opportunities. * Maintain up-to-date knowledge of products, services and procedures to deliver accurate information and financial solutions to customers. * Ensure that all actions are in compliance with bank policy and regulatory requirements. COMPANY OVERVIEW As a Chemical Banker, you will join other professionals who share our community banking philosophy of making a positive impact where we live, work and play. You will be a part of a growing community bank that believes in the dreams of its customers and employees alike. With Chemical Bank, you will make a difference in your community while enjoying excellent benefits and top career opportunities. Visit our Careers Page for more information. Chemical Bank is an EEO/AA employer for minorities, women, gender identity, sexual orientation, veterans, and individuals with disabilities. PI116020934
Dec 04, 2019
Chemical Bank ID 2019-9060 Status Type Full-Time Department Call Center Work Hours 9-6 or 10-7 M/F Disabled and Vet EEO/AA Employer Do you enjoy providing excellent service for clients? Does talking with clients over the phone to provide support and service interest you? If so, check out the Customer Care Representative role here. JOB SUMMARY As part of the Bank's Customer Care Contact Center, the Customer Care Representative is responsible for providing high quality support and service, ensuring an enjoyable, valuable and memorable experience for internal, external and prospective customers via telephone and other electronic means. REQUIRED KNOWLEDGE AND SKILLS * High school diploma or equivalent required * 1 - 3 Years experience in function * 0 - 1 Years experience in industry * Minimum of one year of customer service experience required; previous call center, sales and/or retail banking experience preferred. * Excellent interpersonal skills, with the ability to communicate clearly and effectively with a customer based approach. * Ability to effectively listen, ask probing questions, understand concerns, and overcome objections. * Strong critical thinking, problem solving and judgment skills, with the ability to make sound and reasonable decisions through careful evaluation and understanding of the impact of those decisions. * Proficiency in Microsoft Office applications and accuracy in data entry required. * Ability to multi-task and work effectively in a high volume, fast paced environment while maintaining accuracy. ESSENTIAL DUTIES AND RESPONSIBILITIES * Answer inbound calls and either direct or assist the customer as needed in a courteous and professional manner; ensure calls are routed to the appropriate resource. * Identify customers’ needs, clarify information, research issues/complaints and provide solutions and/or alternatives; respond to customer inquiries providing accurate and complete information. * Troubleshoot and resolve online and mobile banking issues. * Perform account maintenance. * Establish and maintain positive and productive customer relationships. * Recognize sales and referral opportunities by reviewing customer portfolio to identify options to enhance customer relationships. * Generate outbound calls to customers for satisfaction surveys and to generate expanded sales and service opportunities. * Maintain up-to-date knowledge of products, services and procedures to deliver accurate information and financial solutions to customers. * Ensure that all actions are in compliance with bank policy and regulatory requirements. COMPANY OVERVIEW As a Chemical Banker, you will join other professionals who share our community banking philosophy of making a positive impact where we live, work and play. You will be a part of a growing community bank that believes in the dreams of its customers and employees alike. With Chemical Bank, you will make a difference in your community while enjoying excellent benefits and top career opportunities. Visit our Careers Page for more information. Chemical Bank is an EEO/AA employer for minorities, women, gender identity, sexual orientation, veterans, and individuals with disabilities. PI116020934