NAPA Auto Parts We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Category: Retail Job Id: 273883 Brand: NAPA Auto Parts Location: Wyoming, MI Major Market: MI - Grand Rapids Date Posted: January 21, 2020 Job Description Imagine not only being able to learn but then use your expertise to help our customers succeed and stay safely on the road! NAPA's Automotive Counter Sales Trainee role is the ideal position for energetic people who have a passion for automotive parts, believe in taking care of the customer, and want to learn. As a Automotive Counter Sales Trainee , you will learn to deliver exceptional NAPA Know How service to our Wholesale customers and help Retail Customers with their auto parts questions, do-it-yourself projects and auto parts needs. Why NAPA? NAPA delivers quality experience not only to our customers but to our employees, in the form of career growth opportunities, great benefits including 401(k), and a parts discount!What we need from you: Customer focus and high energy in our fast-paced stores •Ability to operate a cash register and navigating computer and paper catalog systems •Passion for delivering customer care in a strong team environment Qualifications •NAPA's ideal Automotive Counter Sales Trainee will have strong Know How and experience of all things automotive, and will bring a passion for delivering customer care to the job every day. Requirements include: •Excellent verbal and written communication skills. •Motivated to train and learn. Ability to thrive and have fun in a busy, fast-paced retail environment. •Minimum 18 years of age. Valid driver license AND/OR reliable transportation. •Prior experience in the retail industry, preferably an automotive parts department, dealership, jobber or retail establishment. •High school diploma or GED. Able to work retail hours including weekends and holidays. •Able to process cash, checks, and credit card transactions. •Capable of lifting and moving items of up to 45 pounds. GPC believes the fair and equitable treatment of employees, customers, suppliers and other persons is critical to fulfilling its vision and goals. GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, age, pregnancy, sexual orientation, gender identity, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. PI117319559
Jan 23, 2020
NAPA Auto Parts We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Category: Retail Job Id: 273883 Brand: NAPA Auto Parts Location: Wyoming, MI Major Market: MI - Grand Rapids Date Posted: January 21, 2020 Job Description Imagine not only being able to learn but then use your expertise to help our customers succeed and stay safely on the road! NAPA's Automotive Counter Sales Trainee role is the ideal position for energetic people who have a passion for automotive parts, believe in taking care of the customer, and want to learn. As a Automotive Counter Sales Trainee , you will learn to deliver exceptional NAPA Know How service to our Wholesale customers and help Retail Customers with their auto parts questions, do-it-yourself projects and auto parts needs. Why NAPA? NAPA delivers quality experience not only to our customers but to our employees, in the form of career growth opportunities, great benefits including 401(k), and a parts discount!What we need from you: Customer focus and high energy in our fast-paced stores •Ability to operate a cash register and navigating computer and paper catalog systems •Passion for delivering customer care in a strong team environment Qualifications •NAPA's ideal Automotive Counter Sales Trainee will have strong Know How and experience of all things automotive, and will bring a passion for delivering customer care to the job every day. Requirements include: •Excellent verbal and written communication skills. •Motivated to train and learn. Ability to thrive and have fun in a busy, fast-paced retail environment. •Minimum 18 years of age. Valid driver license AND/OR reliable transportation. •Prior experience in the retail industry, preferably an automotive parts department, dealership, jobber or retail establishment. •High school diploma or GED. Able to work retail hours including weekends and holidays. •Able to process cash, checks, and credit card transactions. •Capable of lifting and moving items of up to 45 pounds. GPC believes the fair and equitable treatment of employees, customers, suppliers and other persons is critical to fulfilling its vision and goals. GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, age, pregnancy, sexual orientation, gender identity, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. PI117319559
NAPA Auto Parts We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Category: Retail Job Id: 273679 Brand: NAPA Auto Parts Location: Wyoming, MI Major Market: MI - Grand Rapids Date Posted: January 17, 2020 Job Description NAPA Auto Parts is seeking an enthusiastic detail oriented Store Stock Associate to join our rapidly growing team of Auto Parts professionals. This is the ideal position for a person who is detail oriented with a strong work ethic. As a Store Stock Associate, you will have a variety of duties that would help control and maintain the inventory in our warehouse. Responsibilities Unpacks incoming merchandise shipments from suppliers or returned by customers and takes part and places it on the shelf or appropriate location as indicated by the electronic scan-gun. Actions done in compliance with established procedures and quotas. Pulls all orders for standard customer stock orders, special orders, and the demands of the main counter and will-call accurately and as completely as possible, routing products as appropriate and meeting the prescribed picking quota set by management. Uses the electronic scan-gun, reviews out-bound customer orders for pulling accuracy, ensures safe packing of the orders for shipment to customers, and properly labels shipping trays/packages in accordance with D.O.T. standards. Creates detailed summary of each shipment by way of buck slips and/or freight bills, ensures proper end processing of customer orders including removing shipping trays from conveyor system, ensures proper packaging of products, and places large parts and shipping trays for each customer on their designated skid location. Plans, organizes, and loads trucks from skids to trucks for delivery to customer, accurately records piece count for customer on the buck slips, and keys freight bills into computer terminal. Cleans up and disposes boxes, packing material, and pallets, as well as general housekeeping of facility and specific product line areas. Follows and adheres to all safety rules including the handling of hazardous materials. Loads customer orders into delivery trucks in proper sequence and according to freight bills. Qualifications At least 1 year previous experience stocking, loading, or pulling. High School Diploma, or equivalent experience, required. Must be functionally literate and capable of understanding and recognizing part numbers and line codes to ensure proper identification of parts for placement in the facility, including identifying sequence of numbers and letters accurately and rapidly. Must be able to write legibly. Must have basic understanding and be capable of operating a computer terminal. And, perform associated duties as assigned by management. Must be capable of lifting and moving parts of up to 60 pounds and push/pull 300 pounds using hitch-and-go dolly. Must be able to move engine blocks and other heavy equipment with moving aids designed to move such items, including hand trucks, dollies, motorized carts, pallet jacks, etc. Must be able to repeatedly bend or stoop to ground level shelves and be able to reach upper shelves (8 feet) with the use of stool or ladder when necessary. Must be able to work on their feet (stand or walk) for their assigned work shifts. GPC believes the fair and equitable treatment of employees, customers, suppliers and other persons is critical to fulfilling its vision and goals. GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, age, pregnancy, sexual orientation, gender identity, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. PI117247187
Jan 19, 2020
NAPA Auto Parts We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Category: Retail Job Id: 273679 Brand: NAPA Auto Parts Location: Wyoming, MI Major Market: MI - Grand Rapids Date Posted: January 17, 2020 Job Description NAPA Auto Parts is seeking an enthusiastic detail oriented Store Stock Associate to join our rapidly growing team of Auto Parts professionals. This is the ideal position for a person who is detail oriented with a strong work ethic. As a Store Stock Associate, you will have a variety of duties that would help control and maintain the inventory in our warehouse. Responsibilities Unpacks incoming merchandise shipments from suppliers or returned by customers and takes part and places it on the shelf or appropriate location as indicated by the electronic scan-gun. Actions done in compliance with established procedures and quotas. Pulls all orders for standard customer stock orders, special orders, and the demands of the main counter and will-call accurately and as completely as possible, routing products as appropriate and meeting the prescribed picking quota set by management. Uses the electronic scan-gun, reviews out-bound customer orders for pulling accuracy, ensures safe packing of the orders for shipment to customers, and properly labels shipping trays/packages in accordance with D.O.T. standards. Creates detailed summary of each shipment by way of buck slips and/or freight bills, ensures proper end processing of customer orders including removing shipping trays from conveyor system, ensures proper packaging of products, and places large parts and shipping trays for each customer on their designated skid location. Plans, organizes, and loads trucks from skids to trucks for delivery to customer, accurately records piece count for customer on the buck slips, and keys freight bills into computer terminal. Cleans up and disposes boxes, packing material, and pallets, as well as general housekeeping of facility and specific product line areas. Follows and adheres to all safety rules including the handling of hazardous materials. Loads customer orders into delivery trucks in proper sequence and according to freight bills. Qualifications At least 1 year previous experience stocking, loading, or pulling. High School Diploma, or equivalent experience, required. Must be functionally literate and capable of understanding and recognizing part numbers and line codes to ensure proper identification of parts for placement in the facility, including identifying sequence of numbers and letters accurately and rapidly. Must be able to write legibly. Must have basic understanding and be capable of operating a computer terminal. And, perform associated duties as assigned by management. Must be capable of lifting and moving parts of up to 60 pounds and push/pull 300 pounds using hitch-and-go dolly. Must be able to move engine blocks and other heavy equipment with moving aids designed to move such items, including hand trucks, dollies, motorized carts, pallet jacks, etc. Must be able to repeatedly bend or stoop to ground level shelves and be able to reach upper shelves (8 feet) with the use of stool or ladder when necessary. Must be able to work on their feet (stand or walk) for their assigned work shifts. GPC believes the fair and equitable treatment of employees, customers, suppliers and other persons is critical to fulfilling its vision and goals. GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, age, pregnancy, sexual orientation, gender identity, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. PI117247187
Chemical Bank ID 2019-9087 Status Type Full-Time Department Call Center Work Hours 9-6 or 10-7 M/F Disabled and Vet EEO/AA Employer Do you enjoy providing excellent service for clients? Does talking with clients over the phone to provide support and service interest you? If so, check out the Customer Care Representative role here. JOB SUMMARY As part of the Bank's Customer Care Contact Center, the Customer Care Representative is responsible for providing high quality support and service, ensuring an enjoyable, valuable and memorable experience for internal, external and prospective customers via telephone and other electronic means. REQUIRED KNOWLEDGE AND SKILLS * High school diploma or equivalent required * 1 - 3 Years experience in function * 0 - 1 Years experience in industry * Minimum of one year of customer service experience required; previous call center, sales and/or retail banking experience preferred. * Excellent interpersonal skills, with the ability to communicate clearly and effectively with a customer based approach. * Ability to effectively listen, ask probing questions, understand concerns, and overcome objections. * Strong critical thinking, problem solving and judgment skills, with the ability to make sound and reasonable decisions through careful evaluation and understanding of the impact of those decisions. * Proficiency in Microsoft Office applications and accuracy in data entry required. * Ability to multi-task and work effectively in a high volume, fast paced environment while maintaining accuracy. ESSENTIAL DUTIES AND RESPONSIBILITIES * Answer inbound calls and either direct or assist the customer as needed in a courteous and professional manner; ensure calls are routed to the appropriate resource. * Identify customers’ needs, clarify information, research issues/complaints and provide solutions and/or alternatives; respond to customer inquiries providing accurate and complete information. * Troubleshoot and resolve online and mobile banking issues. * Perform account maintenance. * Establish and maintain positive and productive customer relationships. * Recognize sales and referral opportunities by reviewing customer portfolio to identify options to enhance customer relationships. * Generate outbound calls to customers for satisfaction surveys and to generate expanded sales and service opportunities. * Maintain up-to-date knowledge of products, services and procedures to deliver accurate information and financial solutions to customers. * Ensure that all actions are in compliance with bank policy and regulatory requirements. COMPANY OVERVIEW As a Chemical Banker, you will join other professionals who share our community banking philosophy of making a positive impact where we live, work and play. You will be a part of a growing community bank that believes in the dreams of its customers and employees alike. With Chemical Bank, you will make a difference in your community while enjoying excellent benefits and top career opportunities. Visit our Careers Page for more information. Chemical Bank is an EEO/AA employer for minorities, women, gender identity, sexual orientation, veterans, and individuals with disabilities. PI117081232
Jan 15, 2020
Chemical Bank ID 2019-9087 Status Type Full-Time Department Call Center Work Hours 9-6 or 10-7 M/F Disabled and Vet EEO/AA Employer Do you enjoy providing excellent service for clients? Does talking with clients over the phone to provide support and service interest you? If so, check out the Customer Care Representative role here. JOB SUMMARY As part of the Bank's Customer Care Contact Center, the Customer Care Representative is responsible for providing high quality support and service, ensuring an enjoyable, valuable and memorable experience for internal, external and prospective customers via telephone and other electronic means. REQUIRED KNOWLEDGE AND SKILLS * High school diploma or equivalent required * 1 - 3 Years experience in function * 0 - 1 Years experience in industry * Minimum of one year of customer service experience required; previous call center, sales and/or retail banking experience preferred. * Excellent interpersonal skills, with the ability to communicate clearly and effectively with a customer based approach. * Ability to effectively listen, ask probing questions, understand concerns, and overcome objections. * Strong critical thinking, problem solving and judgment skills, with the ability to make sound and reasonable decisions through careful evaluation and understanding of the impact of those decisions. * Proficiency in Microsoft Office applications and accuracy in data entry required. * Ability to multi-task and work effectively in a high volume, fast paced environment while maintaining accuracy. ESSENTIAL DUTIES AND RESPONSIBILITIES * Answer inbound calls and either direct or assist the customer as needed in a courteous and professional manner; ensure calls are routed to the appropriate resource. * Identify customers’ needs, clarify information, research issues/complaints and provide solutions and/or alternatives; respond to customer inquiries providing accurate and complete information. * Troubleshoot and resolve online and mobile banking issues. * Perform account maintenance. * Establish and maintain positive and productive customer relationships. * Recognize sales and referral opportunities by reviewing customer portfolio to identify options to enhance customer relationships. * Generate outbound calls to customers for satisfaction surveys and to generate expanded sales and service opportunities. * Maintain up-to-date knowledge of products, services and procedures to deliver accurate information and financial solutions to customers. * Ensure that all actions are in compliance with bank policy and regulatory requirements. COMPANY OVERVIEW As a Chemical Banker, you will join other professionals who share our community banking philosophy of making a positive impact where we live, work and play. You will be a part of a growing community bank that believes in the dreams of its customers and employees alike. With Chemical Bank, you will make a difference in your community while enjoying excellent benefits and top career opportunities. Visit our Careers Page for more information. Chemical Bank is an EEO/AA employer for minorities, women, gender identity, sexual orientation, veterans, and individuals with disabilities. PI117081232
Chemical Bank ID 2019-9104 Status Type Full-Time Department Mortgage Operations Work Hours 8:30-5:00 M/F Disabled and Vet EEO/AA Employer JOB SUMMARY A Mortgage Loan Closer prepares all the necessary documents for each mortgage loan closing. S/he verifies all information is correct and sends it to the title company. S/he works closely with the Mortgage Lender and Title Company to insure everyone involved has the most up to date figures in a timely fashion. S/he will communicate an outgoing and friendly professional demeanor not only to customers but to staff as well. REQUIRED KNOWLEDGE AND SKILLS * High school diploma or equivalent required * 1 - 3 Years experience in function * 1 - 3 Years experience in industry * Ability to write reports, business correspondence. * Ability to read and interpret documents such as policies, memos, and job instructions and procedure manual. * Ability to effectively present information and respond to questions from groups of managers, customers and the general public. * Must be flexible to change and fast paced environment. * Knowledge of all loan types and the associated documentation that pertains to each. * Working experience in mortgage loan origination systems preferred. ESSENTIAL DUTIES AND RESPONSIBILITIES * Assemble data necessary to produce closing documents on conventional, FHA, VA, USDA, MSHDA and portfolio financed loans. * Review title work and ensure accuracy of either first or second lien position as applicable. * Verify data integrity of all closing information against documents in file. * Balance final closing figures with title companies and/or attorneys. * Send papers to vendor performing closing (via overnight, hand delivery or electronic methods). * Ensure loan is locked with Secondary Market, fees and expiration date in appropriate. * Provide closing instruction for internal and external customers. * Reviewing and approving Final Settlement Statements * Forwards documents to appropriate title company or settlement agency, and disburse loan. COMPANY OVERVIEW As a Chemical Banker, you will join other professionals who share our community banking philosophy of making a positive impact where we live, work and play. You will be a part of a growing community bank that believes in the dreams of its customers and employees alike. With Chemical Bank, you will make a difference in your community while enjoying excellent benefits and top career opportunities. Visit our Careers Page for more information. Chemical Bank is an EEO/AA employer for minorities, women, gender identity, sexual orientation, veterans, and individuals with disabilities. PI116669820
Dec 29, 2019
Chemical Bank ID 2019-9104 Status Type Full-Time Department Mortgage Operations Work Hours 8:30-5:00 M/F Disabled and Vet EEO/AA Employer JOB SUMMARY A Mortgage Loan Closer prepares all the necessary documents for each mortgage loan closing. S/he verifies all information is correct and sends it to the title company. S/he works closely with the Mortgage Lender and Title Company to insure everyone involved has the most up to date figures in a timely fashion. S/he will communicate an outgoing and friendly professional demeanor not only to customers but to staff as well. REQUIRED KNOWLEDGE AND SKILLS * High school diploma or equivalent required * 1 - 3 Years experience in function * 1 - 3 Years experience in industry * Ability to write reports, business correspondence. * Ability to read and interpret documents such as policies, memos, and job instructions and procedure manual. * Ability to effectively present information and respond to questions from groups of managers, customers and the general public. * Must be flexible to change and fast paced environment. * Knowledge of all loan types and the associated documentation that pertains to each. * Working experience in mortgage loan origination systems preferred. ESSENTIAL DUTIES AND RESPONSIBILITIES * Assemble data necessary to produce closing documents on conventional, FHA, VA, USDA, MSHDA and portfolio financed loans. * Review title work and ensure accuracy of either first or second lien position as applicable. * Verify data integrity of all closing information against documents in file. * Balance final closing figures with title companies and/or attorneys. * Send papers to vendor performing closing (via overnight, hand delivery or electronic methods). * Ensure loan is locked with Secondary Market, fees and expiration date in appropriate. * Provide closing instruction for internal and external customers. * Reviewing and approving Final Settlement Statements * Forwards documents to appropriate title company or settlement agency, and disburse loan. COMPANY OVERVIEW As a Chemical Banker, you will join other professionals who share our community banking philosophy of making a positive impact where we live, work and play. You will be a part of a growing community bank that believes in the dreams of its customers and employees alike. With Chemical Bank, you will make a difference in your community while enjoying excellent benefits and top career opportunities. Visit our Careers Page for more information. Chemical Bank is an EEO/AA employer for minorities, women, gender identity, sexual orientation, veterans, and individuals with disabilities. PI116669820