9 jobs found in walnut creek

Description: For almost 30 years, Paradigm has been the industry leader in solving complex health care challenges and improving lives. With the most connected and experienced team in health care, we define and deliver outcomes that exceed financial and health expectations for our clients, as well as for individuals and their families. Paradigm delivers its solutions through three divisions: Catastrophic Care Management, Complex Care Solutions and Specialty Networks. The Paradigm divisions are built on expertise from five best-in-class businesses: Paradigm Outcomes, The ALARIS Group, Encore Unlimited, ForeSight Medical and Adva-Net. Founded in 1991, Paradigm is headquartered in Walnut Creek, California with offices across the U.S. We are looking for an Administrative Assistant to join our growing team. If you are looking for a high growth, fast paced organization where you can have real influence please apply to start the conversation. SUMMARY: This position holds accountability for administrative support for the Senior Director of Operations, the Associate Vice Presidents of Clinical Management and other managers in Operations as requested. ESSENTIAL RESPONSIBILITIES include the following. Other work-related duties may be assigned. Provide administrative support, as requested, independently initiate correspondence and memos. Manage, coordinate, and schedule meetings; review and distribute mail. Provide support to create company documents. Coordinate companywide communication regarding individual daily referrals, including creation of referral e-mail. Coordinate companywide daily e-mail communication detailing specific deliverables to customer due OTD Provide backup support to Data Specialist team as needed; assist with DS related data entry projects. Record, distribute, and maintain meeting agendas and corresponding minutes for the Clinical Services Coordinators and Directors of Clinical Services teams. Perform data entry and quality assurance of information in the ARCH system and Automated Tasking as well as other data entry functions as necessary. Acquire and distribute documentation and materials as needed. Maintain, gather, and keep track of information for Daily OTD Reports. Perform special data collection projects in ARCH and CATS as assigned. Trained as a backup for intake referral process. Provide backup to Administrative Assistant for Network Services. Prioritize and organize workload, assess time frames and importance/prioritization of assignments to ensure timely support. Exhibit flexibility in responding to dynamic environment in which priorities may change daily. Conduct job functions in a manner that promotes a high level of customer service to both internal and external customers. Support the companys core values and basic principles. Maintain constructive relationships with peers, management, and customers. Work autonomously; assess time frames and importance/prioritization of assignments to ensure timely support and completion. Responsible for complying with Paradigm IT security requirement and policies. Responsible for safeguarding Paradigm or Paradigm related IT passwords. Responsible for notifying Paradigm of any IT security incidents per Policy No. 255 Information Security Incident Management. PM19 .Requirements: QUALIFICATION REQUIREMENTS: To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education - High school diploma or equivalent. Experience - A minimum of 3 years of experience in administrative work that emphasizes organizational skills and self-initiation. Intermediate computer skills including Microsoft Outlook, Word, PowerPoint, Visio and Excel. Language Skills - Intermediate written and verbal language skills. Ability to compose business correspondence. Ability to communicate comfortably with a broad range of professionals. Reasoning Ability - Intermediate ability to define problems, collect data, establish facts, draw valid conclusions. Ability to interpret a variety of instructions and deal with abstract and concrete variables. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Activities - While performing the duties of this job, the employee is regularly required to reach with hands and arms and talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand and walk. Weight Lifted/Force Exerted - The employees job does not require weight to be lifted or force exerted. Vision Requirements - Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Environmental Conditions - While performing the duties of this job, the employee does not work in wet or humid conditions (non-weather), work near moving mechanical parts, work in high precarious places, endure outdoor weather conditions and/or endure extreme cold or heat (non-weather). Noise Level - The noise level in the employees work environment is usually quiet to moderate. PI114571084

Description: For almost 30 years, Paradigm has been the industry leader in solving complex health care challenges and improving lives. With the most connected and experienced team in health care, we define and deliver outcomes that exceed financial and health expectations for our clients, as well as for individuals and their families. Paradigm delivers its solutions through three divisions: Catastrophic Care Management, Complex Care Solutions and Specialty Networks. The Paradigm divisions are built on expertise from five best-in-class businesses: Paradigm Outcomes, The ALARIS Group, Encore Unlimited, ForeSight Medical and Adva-Net. Founded in 1991, Paradigm is headquartered in Walnut Creek, California with offices across the U.S. Paradigm is seeking an Operations Manager to join our growing team! SUMMARY: The Manager of Operations position is accountable for overseeing the day to day functioning of the administrative operations staff, as well as responsible for operational efficiency and overall employee satisfaction. Manager will collaborate with Senior Management to oversee development and implementation of best practice, develop and monitor workflows, and execute operational initiatives outlined by the leadership team. Manager will be responsible for adequate scheduling of department resources, performance feedback, communication of processes and procedures, and participation in process improvement activities. ESSENTIAL RESPONSIBILITIES include the following. Other work-related duties may be assigned. Recruit, hire, oversee training of, and supervise Clinical Services Coordinators CSC) and Clinical Services Associates (CSA). May also include accountability for other administrative teams within the clinical operations umbrella. Provide direct supervision, coaching and support to Clinical Services Coordinators and Clinical Services Associates in all aspects including, but not limited to, addressing operational deficiencies, problem solving in real time, monitoring and addressing staff productivity, directing operational workflows, and creating best practices. Provide orientation, training, and mentoring support on a regularly scheduled basis. Responsible for performance management and annual reviews including establishing individual goals. Oversee the Senior CSCs to ensure consistent approach for training of new staff as well as maintaining and updating appropriate training documents and resources for the operations team. Responsible for coordination and provision of backup coverage for team members to ensure staffing consistently meets business and customer service needs. Assist the Director, Operations in creation of administrative best practices, and coordinate appropriately with Director to ensure staff adopt best practices. Participate in procedural and workflow development for the CSC team as well as the overall Clinical Management team. Develop, implement and manage key performance metrics to drive clinical administrative operational initiatives. Ensure operational procedures and process changes are communicated effectively to all other units and departments Partner with IT to troubleshoot system related issues while building operational efficiencies within the clinical database system Assist Director, Operations with identifying, documenting and implementing operational processes and procedures. Assist Director, Operations with identifying resource needs to address business growth. Ensure all administrative training materials are consistent with corporate strategy and other external training/marketing materials (Sales, Provider Services, etc.). Responsible for complying with Paradigm IT security requirement and policies. Responsible for safeguarding Paradigm or Paradigm related IT passwords. Responsible for notifying Paradigm of any IT security incidents per Policy No. 255 Information Security Incident Management SUPERVISORY RESPONSIBILITIES: Mentor, train, and supervise team members directly and indirectly, review their work and provide effective constructive feedback. Ensure all team members understand, are trained in, and comply with Paradigms security requirements and policies. Ensure all team members have the minimum level of IT system access required to effectively complete their Paradigm responsibilities. PM19 .Requirements: QUALIFICATION REQUIREMENTS: To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: Bachelors degree from an accredited educational institution in business or health related field preferred. Experience: Three to five years supervisory experience Strong medical background to include comprehensive understanding of medical terminology and health care principles and practices. Training experience and working knowledge of training techniques Demonstrated ability to define, manage, and modify operational processes and workflows. Experience and working knowledge of training techniques. Demonstrated ability to work collaboratively to address operational and customer requests. Proficient in MSWord for Windows, intermediate to advanced level computer experience on a compatible computer and Windows software required. Demonstrated ability to work collaboratively to address operational and customer requests. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Activities: While performing the duties of this job, the employee is regularly required to reach with hands and arms, and to talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand and walk. Weight Lifted/Force Exerted: The employee's job does not require weight to be lifted or force exerted. Vision Requirements: Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Environmental Conditions: While performing the duties of this job, the employee does not: work in wet or humid conditions (non-weather); work near moving mechanical parts; work in high, precarious places; endure outdoor weather conditions; endure extreme cold or heat (non-weather); or is at risk of electrical shock. Noise Level: The noise level in the employee's work environment is usually quiet to moderate. PI114571085

NOTE - Position is listed in Walnut Creek, however position could be in other offices including Tampa, FL, and Lombard IL, or remote for the right candidate SUMMARY: This position holds accountability for the performance of Provider Contracting and Bill Processing for the Catastrophic Care Management Division. Responsible for timely and accurate delivery of provider cost projections and ad hoc negotiations at the individual contract level. Oversees and directs internal medical bill review process and directs the development of internal bill review procedures. Supervises and oversees medical contracting process. Manage the external relationships in medical bill review and provider contracting to ensure contracts and objectives are achieved with upmost efficiency and cost effectiveness. DUTIES AND RESPONSIBILITIES: Provide strategic and tactical leadership to ensure effective business processes and structure to support Bill Processing and Provider Contracting Manage ongoing provider contract performance evaluation through analysis, trending, and reporting of contract operational and financial effectiveness. Direct all Bill Review operations, ensuring that quality service is maintained and all Bill Review functions are operating efficiently across entire process from claim intake and all levels of cost adjustment, through approval and payment settlement. Reviews and adjusts medical records business processes to increase efficiency in the storing and managing of documents. Keeps current with legislation regarding PII and PHI data and ensures company processes meets all standards for storing and security of documents. Develops and implements Bill Review processing policies and procedures Evaluate vendor performance based on savings, customer service, network penetration, and other factors as indicated and organize appropriate actions, including PBM and PPO vendors. Serve as resource for department personnel and Paradigm Clinical Management staff (e.g. Director of Clinical Services, Clinical Services Coordinator, etc.) with injured worker-specific financial details for unique/challenging specific provider service, including direct negotiation, fee schedule and PPO access. Serve as advisor/resource to Bill Review staff regarding cost management alternatives to ensure optimal re-pricing methodologies on complex provider invoices. Serve as a liaison between providers and Paradigm staff to resolve inquiries and/or disputes regarding contract terms, Bill Review/bill payment, network participation, and other related issues. Coordinates with other departments to initiate process improvements and resolve business challenges. Lead state compliance initiatives and coordinate with Compliance team on pending changes in the regulatory environment. Develops and maintains department budgets for all departments assigned Manages growth within the department with appropriate use of overtime and addition of new staff as needed Designs and Implements various provider performance and feedback programs to promote continuous improvement of provider performance (e.g., provider performance evaluation & feedback, grievance/appeal resolution, etc.). IT security requirement and policies. Responsible for safeguarding Paradigm or Paradigm related IT passwords. Responsible for notifying Paradigm of any IT security incidents per Policy No. 16.0 Information Security Incident Management.

Description: For almost 30 years, Paradigm has been the industry leader in solving complex health care challenges and improving lives. With the most connected and experienced team in health care, we define and deliver outcomes that exceed financial and health expectations for our clients, as well as for individuals and their families. Paradigm delivers its solutions through three divisions: Catastrophic Care Management, Complex Care Solutions and Specialty Networks. The Paradigm divisions are built on expertise from five best-in-class businesses: Paradigm Outcomes, The ALARIS Group, Encore Unlimited, ForeSight Medical and Adva-Net. Founded in 1991, Paradigm is headquartered in Walnut Creek, California with offices across the U.S. We are looking for an IT Systems Engineer to join our growing team. If you are looking for a high growth, fast paced organization where you can have real influence please apply to start the conversation. **This position will has the ability to sit in our Walnut Creek, CA or Tampa, FL office** SUMMARY: Performs IT systems engineering, administrator and support functions. The position is accountable for performing the analysis, design, implementation, administration, and support of computer software/hardware as assigned. Position will work within the IT organization, helping to build out, maintain, and troubleshoot the IT infrastructure. Person within this position must be equipped and able to work in a dynamic and rapidly expanding environment. This position will serve as part of a team of IT administrators and engineers who collectively demonstrate excellent technical competency, reliability in delivering mission critical infrastructure, and who continually ensure the highest levels of accessibility, optimization, and security. ESSENTIAL RESPONSIBILITIES: include the following. Other work-related duties may be assigned. Responsible for engineering, design, deploying, and administrating infrastructure solutions (hardware and software) Leads in developing the business justification, developing and documenting the design, and completing the installation of IT Infrastructure hardware and software as requested and/or required. Remain current on technology and industry trends affecting Paradigms business and make recommendations for system improvements accordingly. Identifies and communicates IT Infrastructure needs and upon approval implements the new hardware/software solution to remediate the need. Performs performance monitoring, system tuning, and capacity planning to maintain optimal performance of systems. Monitor and test performance of applications, foreseeing potential bottlenecks and identifying possible solutions Perform testing and integration to ensure that all software and hardware operate properly together. Become familiar with hardware/software applications used at Paradigm, which IT is responsible for deploying and supporting. Develop/create business justifications for recommended projects to be presented to upper management including the appropriate funding justification for the project. Develop technical documentation such as application workflows, work instructions, procedures, processes and recommended IT policies. Develop and document standards, policies, and procedures for specific IT environments along with system specifications, system design documentation, implementation processes, and operational support documentation. Document, implement, and keep accurate all components of event management for each IT solution Create and document Support Strategies ensuring the ongoing support expectations of all IT solutions aligns with the business expectations. Create and maintain detailed documentation of all infrastructure configurations and their functions Conduct software roll-outs or code deployment of both commercial and internally developed applications that may be complex and critical in nature. Supports IT Operations as needed with system administration and maintenance, data backup and recovery, security administration, systems repairs, and configuration changes. Provide System Administration on IT systems as required (to include but not limited to): Installing and configuring software and hardware Administer IT servers and technology tools Monitor performance and maintain systems according to requirements Troubleshoot issues and outages Upgrade systems with new releases (software and patches) and models User administration (setup and maintaining accounts) Resetting user passwords Lock/unlock user accounts Monitor server security Monitor special services Ability to understand potential issues and proactively ensure the highest levels of system and infrastructure accessibility Ability to work with developers to implement bug fixes Continual maintenance of security, including backup and redundancy strategies Competency in writing, documenting, and maintaining custom scripts to increase system efficiency and lower downtime due to required human intervention Excellence in communication as a liaison with vendors and other IT personnel to resolve issues Lead problem management events and create root cause analysis documentation for upper management. Provide complex technical support to end-users. Monitor access to the network by addressing issues of data security and file access at the service level. Identify and resolve security issues as required. Proactively pursue increased knowledge (business and technical) and responsibility. Identify tasks necessary to achieve project goals and provide work effort estimates. Project Manage the installation/implementation of IT infrastructure projects using project management best practices Act as a vendor liaison while maintaining relationships with external suppliers and vendors. Responsible for complying with Paradigm IT security requirement and policies. Responsible for safeguarding Paradigm or Paradigm related IT passwords. Responsible for notifying Paradigm of any IT security incidents per Policy No. 16 Information Security Incident Management. Mentor/train other team members On-Call after hours support as required Other duties as requested. PM19 PI114571073

Description: For almost 30 years, Paradigm has been the industry leader in solving complex health care challenges and improving lives. With the most connected and experienced team in health care, we define and deliver outcomes that exceed financial and health expectations for our clients, as well as for individuals and their families. Paradigm delivers its solutions through three divisions: Catastrophic Care Management, Complex Care Solutions and Specialty Networks. The Paradigm divisions are built on expertise from five best-in-class businesses: Paradigm Outcomes, The ALARIS Group, Encore Unlimited, ForeSight Medical and Adva-Net. Founded in 1991, Paradigm is headquartered in Walnut Creek, California with offices across the U.S. This role may sit in either our Walnut Creek, CA or Lombard, IL office SUMMARY: This position holds accountability for providing operational support and backup to the clinical operations team. Under the direction of the clinical operations team and the supervision of the Director, Operations, this may include tracking of customer deliverables, direct administrative support for the Clinical Services Coordinator team, maintenance of data to ensure accuracy and completeness in company-wide clinical databases and applications, facilitation of patient management team communication and general support of both the Network Manager and the Director of Clinical Services to ensure proactive, well-conceived and executed management plans. ESSENTIAL RESPONSIBILITIES include the following. Other work-related duties may be assigned. Support of development of contract budgets, including researching costs and ARCH budget entry and tracking of appropriate documents to support contract development. Participate and /or facilitate and document results of all patient related conferences as requested by the Director of Clinical Services. Ensuring smooth administrative management of all assigned Paradigm cases, including tracking and routing of all injured worker related administrative forms. Complete data entry, quality assurance review of data, and ongoing updating and maintenance of data in the patient database based on information received from the Director of Key Accounts (DKA), Clinical Services Coordinator (CSC), and/or Network Manager. Track and process all electronic communications submitted to the Case Related email boxes, complete assigned tasks in EDDG. Tracking of all customer deliverables to ensure timely submission that meet company Standards of Performance. Initiate appropriate action plans for late reports or contracts. Complete required procedural steps in the patient database, Tasking Application and/or EDDG for documents submitted to the customer and additional required actions upon customer acceptance of a contract and/or agreement to contract completion. Utilize appropriate applications and databases to prepare or create various documents that support the document production/case management process including creating and updating Complexity Calculations; distributing periodic reports to the Network Managers. Support timely development of Lifetime Medical Cost Estimates Participate in the report review process as required by established workflow procedures. Collaborate with other internal departments (Contracting, Claims, and Accounting) to address and resolve specific patient /provider issues. Other administrative duties as requested, including uploading of records in ECL, documentation and archiving of patient notes, research regarding patient specific issues and tracking of deliverables as requested. Participate in company projects requiring representation from the Clinical Services Coordinator team, as requested by management. Responsible for complying with Paradigm IT security requirement and policies. Responsible for safeguarding Paradigm or Paradigm related IT passwords. Responsible for notifying Paradigm of any IT security incidents per Policy No. 16 Information Security Incident Management. PM19 .Requirements: QUALIFICATION REQUIREMENTS: To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: Bachelors degree from an accredited educational institution preferred. Experience: Two to five years progressively responsible customer service experience. Related experience in provider relations or health care preferred. Strong medical background preferred, including comprehensive understanding of medical terminology and health care principles and practices. Demonstrated ability to multi-task in a fast paced work environment. Experience with various computer applications including Microsoft Office, Outlook, WORD and Excel. Must demonstrate an ongoing willingness and ability to learn new database management programs. Acute attention to detail. Language: Excellent oral communication skills and phone presence. Ability to read and comprehend instructions, correspondence, memos, and medical/patient reports. Ability to write correspondence and memos and utilize e-mail communication effectively. Ability to present information in one-on-one and small group situations. Reasoning Ability: Excellent analytical skills -- ability to define problems, collect data, establish facts, and draw valid conclusions; ability to interpret a variety of instructions and deal with abstract and concrete variables; demonstrated ability to analyze difficult situations, problems, and data; use good judgment and decision making. Any combination of education/experience and knowledge that demonstrates the ability to perform the functions of the position will be accepted. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Activities - While performing the duties of this job, the employee is regularly required to reach with hands and arms and talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand and walk. Perform some repetitive motion activities (keyboarding, computer mouse use). Weight Lifted/Force Exerted - The employee's job does not require weight to be lifted or force exerted. Vision Requirements - Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Environment Conditions - While performing the duties of this job, the employee does not work in wet or humid conditions (non-weather), work near moving mechanical parts, work in high, precarious places, endure outdoor weather conditions and/or endure extreme cold or heat (non-weather). Noise Level - The noise level in the employee's work environment is usually quiet to moderate. PI114571080

Description: For almost 30 years, Paradigm has been the industry leader in solving complex health care challenges and improving lives. With the most connected and experienced team in health care, we define and deliver outcomes that exceed financial and health expectations for our clients, as well as for individuals and their families. Paradigm delivers its solutions through three divisions: Catastrophic Care Management, Complex Care Solutions and Specialty Networks. The Paradigm divisions are built on expertise from five best-in-class businesses: Paradigm Outcomes, The ALARIS Group, Encore Unlimited, ForeSight Medical and Adva-Net. Founded in 1991, Paradigm is headquartered in Walnut Creek, California with offices across the U.S. We are looking for a Compliance Assistant to join our growing team. If you are looking for a high growth, fast paced organization where you can have real influence please apply to start the conversation. This position holds accountability for administrative support focusing on compliance for the Network Services department. ESSENTIAL RESPONSIBILITIES include the following. Other work-related duties may be assigned. Support PMC credentialing process and data integrity by performing routine audits of PMC data, to include demographic data, licensure, certification, insurance information. Monitor credential and insurance reports and follow up with PMCs to maintain current data. Follow up with PMCs to obtain updated documents and process workflow tasks to update licensure, credential and insurance information. Perform primary license verification for new PMCs. Support on boarding process for all new PMDs/NWMs and Clinical Specialists by following on boarding requirements, copying/ correlating/preparing/shipping welcome and orientation materials (guides, welcome packages, identification cards, etc.). Provide ongoing verification of onboarding progress and completion of required training courses Assist with computer orientation set up and completion and monitor progression through administrative orientation. Scanning documents and electronically uploading and filings Maintain PMD vacation spreadsheet and manage process for updating Maintain PMD birthday tracking spreadsheet Assist with creation and distribution of Nurses Day and Holiday cards. Assist with Patient Calendar production and management-includes updating documents, printing and distribution of calendars Conduct various audits to support quality initiatives. Examples include customer communication preferences, required attestation, bulletin or educational requirements and report results Gather information needed to support quality initiatives within the NWS department, SOC audit prep and the clinical management dept. Contribute to NWM and PMD training prep and event registration logistics, events-copying forms, document preparation and collate summit materials with site mailings Mailing information to NWMs, PMDs and Clinical Specialists such as letters, business envelopes/letterhead, etc. Participation in front desk rotation for phone coverage as requested Responsible for complying with Paradigm IT security requirement and policies. Responsible for safeguarding Paradigm or Paradigm related IT passwords. Responsible for notifying Paradigm of any IT security incidents per Policy No. 255 Information Security Incident Management. All other work duties as assigned PM19 .Requirements: QUALIFICATION REQUIREMENTS: To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education - High school diploma or equivalent. Experience two years administrative office experience working in a fast paced detailed oriented position. Beginner to intermediate experience using Microsoft Word, Excel, and Power Point software. Language- Solid oral communication skills and phone presence. Ability to read and comprehend simple instructions, short correspondence, memos, and other documentation. Ability to write simple correspondence and memos. Ability to effectively present information in one-on-one and small group situations with other employees of the organization. Reasoning Ability - Ability to define simple problems, collect data, establish facts, and draw valid conclusions. Ability to interpret a variety of instructions and deal with abstract and concrete variables. Any combination of education/experience and knowledge that demonstrate the ability to perform the functions of the position will be accepted. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Activities - While performing the duties of this job, the employee is regularly required to reach with hands and arms and talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand and walk. Weight Lifted/ Force Exerted- The employees job does requires packing, shipping and receiving materials weighting between 5-20 lbs to be lifted or force exerted. Vision Requirements - Specific vision abilities required by this job include close vision and the ability to adjust focus. Occasional travel required local and out of area. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Environmental Conditions: While performing the duties of this job, the employee does not: work in wet or humid conditions (non-weather); work near moving mechanical parts; work in high, precarious places; endure outdoor weather conditions; endure extreme cold or heat (non-weather); or is at risk of electrical shock. Noise Level: The noise level in the employee's work environment is usually quiet to moderate. PI114571077

US-CA-Walnut Creek Category Physicians Type Full-Time Regular Job Summary Amen Clinics are outpatient health care clinics that have been providing mental wellness strategies to patients of all ages since 1989. We offer patient-first experiences and customized solutions to an array of behavioral and psychiatric conditions. Amen Clinics employs an array of healthcare professionals across our nationwide locations, including: psychiatrists, integrative physicians, nutritionists, therapists and wellness coaches. These practitioners have diverse educational backgrounds and specialties and are skilled at treating patients in the least harmful, most effective means possible. We use all the tools available to us to help make brain health happen. We believe that a better brain always leads to a better life and that achieving our mission will help to prevent and alleviate suffering, not only for individuals, but also for generations of individuals. The Amen Clinics Psychiatrist provides clinical leadership to ensure treatment is evidence-based and outcome driven. Each Psychiatrist has the opportunity to use master's level clinical historians, psychological testing, neuropsychological screening tools, functional brain imaging, and emerging treatments such as TMS and neurofeedback. Amen Clinics offers mentoring on a variety of integrative methods that will expand your professional repertoire and our marketing and promotion efforts allow the multiple opportunities for writing and speaking engagements, if that appeals to you. Additionally, our clinics provide a healthy and aesthetically pleasing work environments. Essential Duties & Responsibilities Assist in the development, promotion and delivery of the approved Amen Clinics Method to brain health. Evaluate and treat patients and families who come to the clinics using nutraceutical, pharmacological, neurophysiological and behavioral approaches that enhance the Amen Clinics method to treating psychiatric and brain illnesses and enhancing overall brain health. Incorporate clinical history and SPECT scan findings during patient. Management of large patient case load: completing timely reports, maintaining charts, addressing patient concerns, and ensure the privacy and proper handling of patient information in accordance with State and Federal regulation. Expected to remain current with brain imaging, psychiatric, pharmaceutical and nutraceutical technologiesCommitment to using evidence based non-prescription interventions correlated with research findings by the Amen Clinics, Inc. Treatment of patients with: Attention deficit hyperactivity disorders Mood disorders Anxiety disorders Psychotic disorders Post-Traumatic Stress Disorder Traumatic brain injury Obesity Medical issues/hormone imbalances Addictions Alzheimer's Disease Memory and learning issues Cognitive impairment Autism spectrum disorders Qualifications, Knowledge, Skills & Abilities Board certification in Adult and/or Child and Adolescent Psychiatry preferred, but not required. Trained in addiction and substance abuse. Familiar with the strengths and weaknesses of medications (as well as other interventions). Understanding of and, ideally, experience using brain imaging in clinical practice. Experience working in a for profit setting- in which being efficient, developing referrals to practice, doing good clinical work and establishing positive therapeutic relationships. Experience dealing with medical issues including hormone imbalance and deficiencies as well as understanding the role they play in contributing to and/or complicating mental illness. Experience treating patients with interventions other than psychotropic medications including psychotherapy and evidence-based nutraceuticals. Time management, organization and computer skills and ability to work independently and within a team are critical. Empathy, emotional stability, ability to relate well to others, good communications skills and above all genuine care and regard for the patient are required. Willingness to learn to use brain imaging in clinical practice. We will train you on the applications of brain SPECT imaging in psychiatry and how to utilize this data in patient evaluations. Dedication to helping individuals, families and systems (such as schools, businesses, and treatment facilities) reach their full potential by creating and developing "brain healthy" strategies and practices. Interacts frequently with patients, clinic personnel and outside referral sources personnel by telephone, correspondence and personal contact. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sitting for long period of time Frequent typing and viewing of computer screen Frequent use of hand and fingers with machines, such as computer, copier, fax machine, scanner and telephone Frequent hearing, listening and speaking by telephone and in person Occasionally required to stand, walk, reach with hands and arms, stoop or bend Work Environment: The work environment described here are representative of those that an employee encounters white performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work indoors in temperature-controlled environment The noise level is usually moderate with occasional outbursts from patients during treatment PI114371520

US-CA-Walnut Creek Category Clinical & Support Services Type Full-Time Regular Job Summary Amen Clinics are outpatient health care clinics that have been providing mental wellness strategies to patients of all ages since 1989. We offer patient-first experiences and customized solutions to an array of behavioral and psychiatric conditions. Amen Clinics employs an array of healthcare professionals across our nationwide locations, including: psychiatrists, integrative physicians, nutritionists, therapists and wellness coaches. These practitioners have diverse educational backgrounds and specialties and are skilled at treating patients in the least harmful, most effective means possible. We use all the tools available to us to help make brain health happen. We believe that a better brain always leads to a better life and that achieving our mission will help to prevent and alleviate suffering, not only for individuals, but also for generations of individuals. The Patient Outcome Manager is the first therapeutic contact a patient has with the Amen Clinic and is responsible for establishing a positive rapport with the patient. You will be providing comfort and care for each patient and his/her family during the initial inquiry to help achieve the best possible experience for each person who passes through the clinics' doors. You will also establish a supportive coaching relationship with the patient as they implement their treatment recommendations. The Patient Outcome Managers is caring, conscientious, and empathetic as patients share sensitive information with them. In addition, you must have the ability to tailor each interview to responses and symptoms patient has identified on their questionnaire, and tailor the follow up coaching sessions and patient check ins to their treatment recommendations. Essential Duties & Responsibilities Explain the procedures that will be occurring during the scheduled appointments. Assess paperwork provided by the patient. Answers provided on the intake paperwork are clarified with the patient and transferred to the history report. A complete description of the current symptoms, length of time they have been in existence, and how they have affected the patient's life. Gather information on medical history, past psychiatric history, education, profession, family history and drug/ alcohol history that will help doctor to accurately diagnose and treat the patient. Perform mental status exams, score checklists and include results the prepared report. Be able to complete the history appointment in no more than two hours, with completely typed report available shortly after conclusion of appointment. Review treatment recommendations with patient and answer questions about the physician report. Assess patient's needs and provide relevant support. Assist with various duties or work on special assignments as time permits. This job description is subject to change at any time by management. Qualifications, Knowledge, Skills & Abilities Good Interpersonal skills and positive references. Bachelor's Degree in psychology or related field is required. Mental Health/intake experience and familiarity with medical terms and office operations is preferred. Proficient with Microsoft Word, Excel, Type 45-50 wpm. Excellent written and verbal communication skills. Ability to work independently and in a team environment. Ability to manage time and priorities. Interactions: Interacts frequently with patients, clinic personnel and outside referral sources. W ork Environment: The work environment described here are representative of those that an employee encounters white performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work indoors in temperature-controlled environment The noise level is usually moderate PI114371536

US-CA-Walnut Creek Category Physicians Type Full-Time Regular Job Summary Amen Clinics are outpatient health care clinics that have been providing mental wellness strategies to patients of all ages since 1989. We offer patient-first experiences and customized solutions to an array of behavioral and psychiatric conditions. This is an exciting and unique professional opportunity. The Amen Clinics Psychiatrist provides clinical leadership to ensure treatment is evidence-based and outcome driven. Each Psychiatrist has the opportunity to use master's level clinical historians, psychological testing, neuropsychological screening tools, functional brain imaging, and emerging treatments such as TMS and neurofeedback. Amen Clinics offers mentoring on a variety of integrative methods that will expand your professional repertoire and our marketing and promotion efforts allow the multiple opportunities for writing and speaking engagements, if that appeals to you. Additionally, our clinics provide a healthy and aesthetically pleasing work environments. Essential Duties & Responsibilities Assist in the development, promotion and delivery of the approved Amen Clinics Method to brain health. Evaluate and treat patients and families who come to the clinics using nutraceutical, pharmacological, neurophysiological and behavioral approaches that enhance the Amen Clinics method to treating psychiatric and brain illnesses and enhancing overall brain health. Incorporate clinical history and SPECT scan findings during patient. Management of large patient case load: completing timely reports, maintaining charts, addressing patient concerns, and ensure the privacy and proper handling of patient information in accordance with State and Federal regulation. Expected to remain current with brain imaging, psychiatric, pharmaceutical and nutraceutical technologiesCommitment to using evidence based non-prescription interventions correlated with research findings by the Amen Clinics, Inc. Treatment of patients with: Attention deficit hyperactivity disorders Mood disorders Anxiety disorders Psychotic disorders Post-Traumatic Stress Disorder Traumatic brain injury Obesity Medical issues/hormone imbalances Addictions Alzheimer's Disease Memory and learning issues Cognitive impairment Autism spectrum disorders Qualifications, Knowledge, Skills & Abilities Board certification in Adult and/or Child and Adolescent Psychiatry preferred, but not required. Trained in addiction and substance abuse. Familiar with the strengths and weaknesses of medications (as well as other interventions). Understanding of and, ideally, experience using brain imaging in clinical practice. Experience working in a for profit setting- in which being efficient, developing referrals to practice, doing good clinical work and establishing positive therapeutic relationships. Experience dealing with medical issues including hormone imbalance and deficiencies as well as understanding the role they play in contributing to and/or complicating mental illness. Experience treating patients with interventions other than psychotropic medications including psychotherapy and evidence-based nutraceuticals. Time management, organization and computer skills and ability to work independently and within a team are critical. Empathy, emotional stability, ability to relate well to others, good communications skills and above all genuine care and regard for the patient are required. Willingness to learn to use brain imaging in clinical practice. We will train you on the applications of brain SPECT imaging in psychiatry and how to utilize this data in patient evaluations. Dedication to helping individuals, families and systems (such as schools, businesses, and treatment facilities) reach their full potential by creating and developing "brain healthy" strategies and practices. Interacts frequently with patients, clinic personnel and outside referral sources personnel by telephone, correspondence and personal contact. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sitting for long period of time Frequent typing and viewing of computer screen Frequent use of hand and fingers with machines, such as computer, copier, fax machine, scanner and telephone Frequent hearing, listening and speaking by telephone and in person Occasionally required to stand, walk, reach with hands and arms, stoop or bend Work Environment: The work environment described here are representative of those that an employee encounters white performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work indoors in temperature-controlled environment The noise level is usually moderate with occasional outbursts from patients during treatment PI114371542