118 jobs found in san francisco

San Francisco, California, United States of America Regular Job Description We're looking for a top-tier, cloud-focused principal/director-level security architect who has deep and broad experience with passion for what they do. Reporting directly to the Chief Information Security Officer, the Director of Security Architecture will work in close partnership with our IT architects, product architects, and all parts of the security team to ensure our vision for a secure Zendesk is embedded in everything we build. The Principal/Director of Security Architecture will guide technology choices and process design across all aspects of our enterprise. We value continuous delivery and automation of security controls, embedding security into all practices. We use Agile processes and are pragmatic in our decisions, guiding Zendesk along a path where we make the right tradeoffs between business opportunity and risk. The individual in this role must embrace the value of teamwork and have a solid understanding of how fast-growing enterprises can accelerate their speed of growth, yet do so securely. What you get to do every day: Participate in enterprise and product architecture meetings and help craft Zendesk solutions that build security into everything we do. Drive the design of complex security solutions that require a combination of conceptual input, process architecture and technical design. Identify the appropriate places in the lifecycle where security team members should be involved for deep dives, additional technical security reviews, or technical contributions. Meet with security team leaders to understand our business and security requirements, and bring these conversations into design activities across the company. Hire and lead a small but mighty team of security architects to participate in enterprise-wide design activities. What you bring to the role: Deep domain expertise in at least two out of the three following fields: 1) Infrastructure Security, 2) Application Security, or 3) Governance, Risk and Compliance. Must have at least an appreciation of the third one. Minimum of 5 years in a Security Leadership or Security/IT Architecture role. Deep understanding of SaaS product development and a modern development and deployment lifecycle. Deep analytical skills and the ability to understand both the technical and relationship aspects of "getting things done" at a modern software company. Ability to get to the heart of a problem and mobilize the right people to solve it. Extremely strong collaboration, planning, and prioritization skills. Ability to share ideas with audiences at varying levels, from the C-Suite down. An understanding of the challenges faced by cross-geographical teams and a willingness to take the challenges on. Ability to work and communicate across cultures fluently. Outstanding time management and multi-tasking ability. Not your average tech company Zendesk has all the stuff you'd expect from a tech company - competitive pay, stock, benefits, beautiful office, snacks, and more. We also have a culture deeply dedicated to helping our staff keep an accurate work-life balance, from flexible hours to remote work, to the most forward-thinking parental leave plans on the market. Our Corporate Social Responsibility team is actively engaged in our community and enable us to invest thousands of hours with local community groups each year. We invest in diversity and inclusion so that our staff reflects the diversity of the world around us. We have a whole crew dedicated to ensuring our workplace experience is top notch and welcoming for all. Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Zendesk products are easy to use and implement. They give organizations the flexibility to move quickly, focus on innovation, and scale with their growth. More than 100,000 paid customer accounts in over 150 countries and territories use Zendesk products. Based in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia, and South America. Interested in knowing what we do in the community? Check out the Zendesk Neighbor Foundation to learn more about how we engage with, and provide support to, our local communities. Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. By submitting your application, you agree that Zendesk may collect your personal data for recruiting, global organization planning, and related purposes. By submitting your application, you agree that Zendesk may collect your personal data for recruiting, global organization planning, and related purposes. Zendesk's Candidate Privacy Notice explains what personal information Zendesk may process, where Zendesk may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Zendesk's use of your personal information. Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Zendesk products are easy to use and implement. They give organizations the flexibility to move quickly, focus on innovation, and scale with their growth. More than 150,000 paid customer accounts in over 150 countries and territories use Zendesk products. Based in SanFrancisco, Zendesk has operationsintheUnitedStates, Europe,Asia,Australia,and South America. Interested in knowing what we do in the community? Check out the Zendesk Neighbor Foundation to learn more about how we engage with, and provide support to, our local communities. Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. By submitting your application, you agree that Zendesk may collect your personal data for recruiting, global organization planning, and related purposes. Zendesk's CandidatePrivacyNotice explains what personal information Zendesk may process, where Zendesk may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Zendesk's use of your personal information. PI119422545

Remote, California, United States of America Job Type Job Description Who we are: Zendesk helps companies create better relationships with their customers. We do this by focusing not only on our fantastic products but also on building our amazing teams! 2020 is preparing to be an exciting year for us. We continue to grow at a rapid rate, and race towards our multi-billion dollar revenue goals. We're hiring across all areas, especially in our Zendesk Sell and Sunshine Conversations Sales team, and so we need to expand our Pre-sales team to keep up! Job Description: The Principal Solution Consultant is responsible for all technical, solution, and competitive aspects of the Zendesk sales cycle. They own the solution recommendation for prospects and customers and win the solution selection by understanding the customer's business issues, designing the solution that solves for those issues, and clearly communicating and demonstrating the solution value to the customer. Additionally, they lead customers and prospects to success through strong CX domain expertise and knowledge of leading practices in customer engagement. SCs must be both sales focused and technically savvy. They must be successful selling to Enterprise and Mid Market executives, and convincing C-level and director level executives of the technical merits of the software solution. The SC will work, in conjunction with Sales, Marketing, and Product Managers, to be the technical bridge between our Sales Representatives and their prospects. The SC will take ownership of the prime technical relationship with our prospects to drive customer satisfaction by proactively managing and delivering technical information to our customers both onsite, online, and via telephone. Requirements: 7-10+ years of Mid Market/Enterprise software selling experience. Experience mapping RFI/RFP requirements to software solutions. Excellent interpersonal, communication, persuasion, presentation and writing skills. Domain expertise in Customer Experience (CX) covering leading practices in sales, support or other customer engagement areas. Experience scoping, managing and executing customer pilots and Proof of Concepts. Technical knowledge in web / scripting technologies, HTML, CSS, JavaScript and SaaS applications helpful. Outstanding problem solving skills, including the ability to meet a business requirement with a technical solution. Superior solution scoping abilities, using our existing solution and influencing new product development. You will be willing to work in a dynamic startup environment with multiple roles. Must be willing to work in a fast paced startup environment with multiple roles. Bachelor's degree is a must; graduate degree is a plus. Must be willing to travel. Obvious passion and people skills. Desired Skills : You ideally will have previous consulting experience implementing enterprise class software solutions in the Retail or Manufacturing verticals. In-depth knowledge of Sales Software and Sales Process, ITSM, data warehousing, business intelligence. Experience with social media channels when used for Customer interactions in Sales, Support, or Marketing initiatives. Experience in dealing with Sales Leadership, CIOs and Technical partners Providing feedback to the Marketing and Product teams in regards to the Customer expectations and requests from the software applications Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Zendesk products are easy to use and implement. They give organizations the flexibility to move quickly, focus on innovation, and scale with their growth. More than 150,000 paid customer accounts in over 150 countries and territories use Zendesk products. Based in SanFrancisco, Zendesk has operationsintheUnitedStates, Europe,Asia,Australia,and South America. Interested in knowing what we do in the community? Check out the Zendesk Neighbor Foundation to learn more about how we engage with, and provide support to, our local communities. Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. By submitting your application, you agree that Zendesk may collect your personal data for recruiting, global organization planning, and related purposes. Zendesk's CandidatePrivacyNotice explains what personal information Zendesk may process, where Zendesk may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Zendesk's use of your personal information. PI119422560

JOB REFERENCE NUMBER Z9TD178433 LOCATION California - San Francisco COUNTRY United States San Francisco office of a BCG Attorney Search Top Ranked Law Firm seeks junior to mid-level antitrust and competition associate attorney with 3+ years of experience. The candidate should have experience (private firm or government agency) in antitrust to assume significant responsibilities in mergers and acquisitions/joint ventures, antitrust investigations (FTC/DOJ/State AG), complex litigations (particularly federal), and client counseling. Experience with technology industries, pharmaceuticals, health care, and retail is desirable. Must currently be licensed, or currently be eligible to become licensed, to practice law in CA. Associates say that this Vault 20 law firm offers consistently substantive work across all levels of seniority and a collegial atmosphere. The prestigious firm, which has offices located across the country, provides valuable training and abundant mentorship opportunities to its associates, as well as a partner-track atmosphere that strives for high associate retention. Associates also praise the firm for its generous pro-bono and face-time policies.Additional Skills: The candidate must be able to demonstrate strong research, writing and analytic skills; an ability to work independently and creatively; an ability to work successfully as part of a team; and should possess excellent academic credentials. PI119420172

Area Sales Manager 1900-097 Summary: Build and maintain effective customer relationships by acting as the principal contact with paint store personnel and contractors. Rust-Oleum is the leading manufacturer of premium consumer and industrial paint and coating products and a great place to work! Through a generous compensation plan as well as a competitive benefits plan, paint a better future and join us today! As part of our dynamic and growing Paint Channel Team, you will be our key representative working with independent paint stores in Northern California, including the Peninsula, SF Bay Area, East and South Bay down to Fresno. Bring your strong sales experience to strategically manage the overall Paint Channel business - growing our current business and aggressively uncovering new business. Responsibilities: Maintain regular contact with customers to understand needs and to identify business opportunities. In conjunction with Zone Manager and in response to customer needs, facilitate product recommendations, application, performance and color. In conjunction with Zone Manager, facilitate timely and accurate customer quotations and specification writing. Work with the Rust-Oleum credit department to manage customer accounts. Manage territory budgets. Territory covers Northern California, emphasis on Bay Area. Work with dealers to create dealer sales flyers, Rust-Oleum Product Promotions. Work with Dealer Sales Force to Make System Recommendations and Secure Project Business. Maintain strong focus on Industrial Products, resinous flooring systems, restoration and primers. 2 - 4 years of previous outside sales experience is required. Associates or Bachelor's degree in a business related field or equivalent work experience. Must possess a valid Driver's License and have maintained a motor vehicle record within acceptable limits as prescribed by Rust-Oleum. Prior sales experience within the given geographic territory preferred. Prior experience in a sales service role with demonstrated success in customer retention. Availability to work and travel within assigned territory 30-40% of time. Periodic evening and weekend hours required for trade organization meetings and customer events. Previous coatings experience strongly desired, industrial coatings a plus. NACE certified preferred. Bilingual candidates are encouraged to apply. LI19 Bay Area, California, United States Full-Time/Regular PI119416604

Leasing Consultant | Mission Bay by Windsor - San Francisco, CA At Windsor Communities, it's all about people. Our residents depend on us to be observant, interested in their lives, and quick to respond to their needs. We enjoy working with them and with each other. Every day is different: rewarding, challenging, and fun. Join an environment where your team becomes your family and your profession becomes your passion. As a Windsor Leasing Consultant you are the first person a prospect or resident meets when they come home. For you it’s not just a job, it’s a career and you understand that for our residents it’s not just an apartment, it’s their home. You love interacting with all types of people and have a passion for creating unique experiences. Day to Day – the nitty, but not gritty: Lease apartment homes by selling the benefits of living at a Windsor Community Always be selling – over the phone, through email and in person. You are the subject expert on the product, the property and the local neighborhood Generate leads by conducting effective follow up on the phone & through email Provide exceptional and consistent customer service to our residents & prospects Create & implement promotional programs, including creative online advertising, direct marketing, social media outreach and resident events Contribute to the desired occupancy levels by renewing current resident leases Maintain accurate resident files Work weekends to be available when prospective residents are out looking for their new home. 2-3 weekends per month required Your Skills – show us what you got: Strong sales with a desire to exceed company leasing requirements Outstanding communication skills, both written & verbal A customer-focused mentality Proficiency with various software, apps and computer programs A polished, professional appearance Ability to multi-task and shift priorities quickly in a fast-pace leasing & sales office Qualified candidates will have 1-2 years sales experience in a retail, hospitality, or multi-family environment, and Microsoft Office skills. Undergraduate degree is preferred Perks – the good stuff: 20% housing discount at any Windsor Community Company matched 401(k) Vacation & Personal Time that includes 10 vacation days, 6 sick days and 2 personal days per year, plus company observed holidays Apparel allowance of $500 provided two times a year Comprehensive medical, dental & vision insurance Life insurance Industry leading base pay plus monthly sales & performance bonuses Tuition Assistance Rewards – because we value your hard work: Monthly sales awards Monthly customer service awards Bi-annual regional sales, service & performance awards Secret shopper bonuses Our Commitment to You – our greatest asset: Windsor is a fast-growing company that fosters a professional attitude and a strong team spirit. We are committed to training our employees well, honoring their achievements, and promoting from within. The people who work here are outgoing, caring, and proud of what they do. If you’re someone who welcomes responsibility and enjoys getting involved, you’ll fit right in. Drug testing and background checks are an employment requirement. Upon submission of your application, you will be invited to complete the Infor Talent Science Assessment. These are required steps in the hiring process. Windsor Property Management Co. is an Equal Opportunity Employer PI119418960

Leasing Consultant | May Grad 2020 | San Francisco, CA At Windsor Communities, it's all about people. Our residents depend on us to be observant, interested in their lives, and quick to respond to their needs. We enjoy working with them and with each other. Every day is different: rewarding, challenging, and fun. Join an environment where your team becomes your family and your profession becomes your passion. As a Windsor Leasing Consultant you are the first person a prospect or resident meets when they come home. For you it’s not just a job, it’s a career and you understand that for our residents it’s not just an apartment, it’s their home. You love interacting with all types of people and have a passion for creating unique experiences. Day to Day – the nitty, but not gritty: Lease apartment homes by selling the benefits of living at a Windsor Community Always be selling – over the phone, through email and in person. You are the subject expert on the product, the property and the local neighborhood Generate leads by conducting effective follow up on the phone & through email Provide exceptional and consistent customer service to our residents & prospects Create & implement promotional programs, including creative online advertising, direct marketing, social media outreach and resident events Contribute to the desired occupancy levels by renewing current resident leases Maintain accurate resident files Work weekends to be available when prospective residents are out looking for their new home. 2-3 weekends per month required Your Skills – show us what you got: Strong sales with a desire to exceed company leasing requirements Outstanding communication skills, both written & verbal A customer-focused mentality Proficiency with various software, apps and computer programs A polished, professional appearance Ability to multi-task and shift priorities quickly in a fast-pace leasing & sales office Qualified candidates will have 1-2 years sales experience in a retail, hospitality, or multi-family environment, and Microsoft Office skills. Undergraduate degree is preferred Perks – the good stuff: 20% housing discount at any Windsor Community Company matched 401(k) Vacation & Personal Time that includes 10 vacation days, 6 sick days and 2 personal days per year, plus company observed holidays Apparel allowance of $500 provided two times a year Comprehensive medical, dental & vision insurance Life insurance Industry leading base pay plus monthly sales & performance bonuses Tuition Assistance Rewards – because we value your hard work: Monthly sales awards Monthly customer service awards Bi-annual regional sales, service & performance awards Secret shopper bonuses Our Commitment to You – our greatest asset: Windsor is a fast-growing company that fosters a professional attitude and a strong team spirit. We are committed to training our employees well, honoring their achievements, and promoting from within. The people who work here are outgoing, caring, and proud of what they do. If you’re someone who welcomes responsibility and enjoys getting involved, you’ll fit right in. Drug testing and background checks are an employment requirement. Upon submission of your application, you will be invited to complete the Infor Talent Science Assessment. These are required steps in the hiring process. Windsor Property Management Co. is an Equal Opportunity Employer PI119418950

San Francisco, California, United States of America Regular Job Description Are you passionate about application security and want to drive security into products across an entire platform of products? Do you enjoy the challenge of designing creative solutions to tough problems? Are you excited about securing the newest technology including the public cloud, containerization and GraphQL? Can you thrive in a dynamic team where our 150k+ customers count on us for protecting their data? If so, you might be a perfect fit for Zendesk's Product Security Team! At Zendesk, we believe that security is everyone's responsibility and that security decisions should be simple. When our customers or employees face options, we strive to make the secure option the easiest way of achieving their goals. Our Product Security team develops processes and builds tools that allow our Engineering team to make the right, secure decisions for our customers. We partner with our engineers to prioritize security during the entire software development process and provide tools and programs to do so including, but not limited to, a mature bug bounty program, Security Champions program, security reviews, static/dynamic testing tooling and vulnerability management. Our awesome team Our team is globally distributed with team members from different cultures and backgrounds. This gives us a diversity of opinions and experience, enabling us to see problems from many different perspectives and design the best solutions to tough problems. Our Product Security team members are always learning and growing their capabilities and skill sets. Your manager Your manager, Scott, empowers team members by supporting them when they need help and striving to coach rather than command. The goal is to always be growing and to do that you will continuously face new challenges and take on new opportunities to learn. Scott enjoys gardening, home brewing and video games, but would really like to hear what you are passionate about - aside from application security, of course! What you'll do as a Staff Product Security Engineer Be the global lead of the Security Engagement program to guide engineers through the threat modeling process and scale our program around the world. Guide and inspire developers across Zendesk to build security into their products and features from the very beginning. Tackle projects to build out new capabilities to increase the scope and effectiveness of our team through process improvement and automation. Mentor junior staff on security fundamentals, risk management and vulnerabilities. Share in the execution of our Security Champions program to nurture a security culture and to help our engineers improve their security posture. Assist in the vulnerability management process including triaging identified vulnerabilities and tracking them through the vulnerability lifecycle. Be the voice of Zendesk Security while responding to customer security questions and issues. Support incident response efforts as needed and work with teammates to investigate them. What you need to succeed At least 5 years of application security experience, plus experience mentoring junior staff. Knowledge of modern web applications, frameworks and technologies - including their security threats and vulnerabilities. An understanding of the threat modeling process and how to efficiently scale this with automation and taking a risk based approach to prioritize resource utilization. Ability to design creative solutions to problems. Outstanding verbal and written communication skills. Programming experience (Ruby, Python, Scala, Golang, Node.js, Ember.js, or React is a plus) - please send us your GitHub/Bitbucket account or any other examples of projects, if available. Experience securing large Amazon Web Service deployments. Penetration testing experience/ability to verify common web vulnerabilities. Ability to work on multiple projects/tasks at once - balancing and prioritizing work appropriately. Experience with agile development processes, working in a fast-paced environment with continuous integration. Bachelor's degree in Computer Science or other relevant focus of study. Security certifications are a plus such as OSCP, GWEB, GPEN, GWAPT, CEH, CISSP, GSEC, etc Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Zendesk products are easy to use and implement. They give organizations the flexibility to move quickly, focus on innovation, and scale with their growth. More than 150,000 paid customer accounts in over 150 countries and territories use Zendesk products. Based in SanFrancisco, Zendesk has operationsintheUnitedStates, Europe,Asia,Australia,and South America. Interested in knowing what we do in the community? Check out the Zendesk Neighbor Foundation to learn more about how we engage with, and provide support to, our local communities. Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. By submitting your application, you agree that Zendesk may collect your personal data for recruiting, global organization planning, and related purposes. Zendesk's CandidatePrivacyNotice explains what personal information Zendesk may process, where Zendesk may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Zendesk's use of your personal information. PI119412749

San Francisco, California, United States of America Job Type Job Description At Zendesk, the design culture starts with our three Danish co-founders and flows outward into every aspect of the organization. From the Scandinavian aesthetic of our workspace, to the way we gather, work, and create - design is an integral part of everyday life at Zendesk. As a product design team we believe in a collaborative working style with a bias towards rapid prototyping, experimentation, and a strong curiosity for our customers and their needs. Lead Product Designers own complex projects that affect multiple teams. They represent the design to a wide variety of stakeholders and are expected to manage expectations for a diverse set of individuals. They contribute constructive solutions for how design processes and practices can be improved and by advocating for them, develop the influence to facilitate change. Though not a people management role, Lead Product Designers are expected to provide structured mentorship for 1-3 designers working on their team and demonstrate leadership across the organization. What we're looking for An experienced product designer who has helped shape and guide B2B SaaS products with consumer-grade UX a track record of collaborating with product management and engineering to instill good user centered design practices Led design on projects with multiple designers, product managers, developers, and stakeholders What you get to do every single day As a Lead Product Designer, you will be the primary designer on a significant aspect of the Zendesk user experience plan, coordinate, and strategize with Product Management, Engineering, and other Design leaders collaborate with UX Researchers, Content Strategists, Brand Designers, and other Product Designers to ensure a thorough and holistic approach to your designs represent design solutions to partners and company executives, defend design decisions, and incorporate feedback into the design cycle establish yourself as a leader on the design team, contributing to product strategy and roadmap, and mentoring more junior designers on the team ? What you bring to the role Several years of professional experience designing consumer or business SaaS applications (Enterprise product experience is a plus) An ability to lead by example, and mentor others to deliver their best work; You're a collaborative and inspiring leader You love making complex problems feel simple, and seeing the larger system to connect disparate pieces to visualize the user's journey Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Zendesk products are easy to use and implement. They give organizations the flexibility to move quickly, focus on innovation, and scale with their growth. More than 150,000 paid customer accounts in over 150 countries and territories use Zendesk products. Based in SanFrancisco, Zendesk has operationsintheUnitedStates, Europe,Asia,Australia,and South America. Interested in knowing what we do in the community? Check out the Zendesk Neighbor Foundation to learn more about how we engage with, and provide support to, our local communities. Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. By submitting your application, you agree that Zendesk may collect your personal data for recruiting, global organization planning, and related purposes. Zendesk's CandidatePrivacyNotice explains what personal information Zendesk may process, where Zendesk may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Zendesk's use of your personal information. PI119412794

River City Bank San Francisco, CA Description: Financial training in various aspects of banking for affluent individuals and small and medium sized businesses. Student Interns will have the opportunity to not only learn and contribute to the bank within a specific department, but also to gain understanding about the bank's various business activities through hands on training, workshops, and meetings with the bank's various senior managers. Because there are a number of different departments with the bank and the internship opportunities vary each year, there is no standard job description. Internship opportunities are focused on the student's interest and available projects. Examples of work done by prior interns include inputting customer financial information onto an excel spreadsheet and then analyzing the information in regards to a loan decision, evaluating the compensation information from proxy statements of various banks in order to determine comparable compensation for the Bank's executive management and board of directors, and working with the Bank's Relationship Managers to identify prospective new customers that are in the Bank's target market. .Requirements: Ability to work independently as well as in a team environment Computer literacy in word processing and spreadsheet software Excellent written and verbal communication skills Education: Junior standing with coursework in economics, finance, accounting or course work related to the targeted internship opportunity with an overall GPA of at least 3.5. Additional Comments: River City Bank is an Affirmative Action and Equal Opportunity Employer with a commitment to diversity. Individuals seeking employment at River City Bank are considered without regards to ancestry, age, color, physical or mental disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, race, religion, sex, sexual orientation, protected veteran/military status or any other consideration made unlawful by federal, state or local laws. Note: River City Bank does not sponsor applicants for work visas. PI119396798

Remote, California, United States of America Regular Job Description As Zendesk Technology Partner Sales Executive your primary responsibility will be to drive revenue growth through sales activities with our Technology Alliances and Partners & Channels teams. This is an exciting opportunity to execute a joint sales playbook with select technology partners that features Zendesk's award-winning Customer Experience software platform. You will utilize your exceptional presentation, leadership, and relationship-building skills to convey the value proposition of Zendesk plus a featured technology partner(s) to opportunities sourced by and jointly identified with our partners, as well as drive pipeline and bookings. You will work closely with the Technology Alliances team and the direct and partner sales teams to ensure successful partner collaboration and joint demand generation and be accountable to a partner revenue number. Successful candidates will possess strong critical thinking skills, have an executive presence, a 'can-do' attitude, and an entrepreneurial spirit. If you have a passion for sales, understand the value partners bring to both a sales organization and a SaaS platform like Zendesk, and have a proven track record of quota-carrying success, we want to hear from you. What you will do: Work with the Technology Alliances team to scale a technology partnership with 1-2 lighthouse wins into a robust revenue-generating relationship that maximizes our market opportunity Support Technology Alliances' development and execution of comprehensive partner plan and associated activities, including planning and attending business reviews and driving alignment across the partnership Understand partner sales motion, deal structure, and value proposition and how joint solution with Zendesk enhances it Generate product knowledge, enthusiasm, and passion for partner-Zendesk joint solution among both Zendesk's and partners' sales team(s) Maintain and execute sales plans to achieve revenue goals Support partner's sales enablement efforts with regards to joint solution offering with Zendesk Facilitate communications and deal flow between partners' and Zendesk direct sales teams Collaborate with your peers, channel leadership, and Technology Alliances organization to support the overall growth of our partner initiatives by bringing your ideas, experience, and accountability to work every day Requirements: 7+ years of partner management and/or channel sales experience 5+ years of experience in SaaS sales or SaaS channel sales management Previous partner experience with VARs and GSI/SI preferred. BPO experience a plus Excellent interpersonal and presentation skills 'Roll-up-your-sleeves' mentality Strong executive presence and rockstar quota-carrying experience 15% travel and located in the Bay Area English required and additional languages spoken a plus BA/BS Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Zendesk products are easy to use and implement. They give organizations the flexibility to move quickly, focus on innovation, and scale with their growth. More than 150,000 paid customer accounts in over 150 countries and territories use Zendesk products. Based in SanFrancisco, Zendesk has operationsintheUnitedStates, Europe,Asia,Australia,and South America. Interested in knowing what we do in the community? Check out the Zendesk Neighbor Foundation to learn more about how we engage with, and provide support to, our local communities. Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. By submitting your application, you agree that Zendesk may collect your personal data for recruiting, global organization planning, and related purposes. Zendesk's CandidatePrivacyNotice explains what personal information Zendesk may process, where Zendesk may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Zendesk's use of your personal information. PI119394899

Remote, California, United States of America Regular Job Description As Zendesk Partner Business Development Manager, IT Solutions your primary responsibility will be to drive revenue growth from our SI and Solution Provider partners through key business development and joint go to market activities related to ITSM and Internal Help Desk solutions. This is an exciting opportunity to be part of a rapidly growing global business, while contributing directly to the strategic goals of the WW Partner organization at Zendesk. You will utilize your exceptional presentation, sales, and relationship building skills to convey Zendesk's partner value proposition to an audience of GTM partners along with a variety of business leaders and sales people both internal and external. You will work closely with the direct and partner sales teams to ensure that partner pipeline growth from IT Solutions meets targets, and you will be aligned to an IT Solutions partner revenue number. You will also use your creativity, business acumen and IT Solutions experience to identify and drive action in areas where revenue and pipeline can be accelerated. Successful candidates will possess strong critical thinking skills, have an executive presence, a 'can-do' attitude, and an entrepreneurial spirit. If you have a passion for Partner Sales, understand the value that Technology, Implementation and GTM Partners bring to a sales organization, and have a proven track record of quota-carrying success, we want to hear from you. What you will do: Execute on strategic revenue generating initiatives that are aligned to IT Solutions sold by partners Influence partners and organizational behavior toward a co-sell model for IT Solution selling Support the IT Solution business initiatives from the WW Partner Sales business, and identify opportunities for sales and performance improvement Develop a strong understanding of Zendesk business, product strategy and short and long term GTM to drive your decisions and revenue impact Develop and leverage key IT Solution executive partner relationships to grow Zendesk mindshare across all levels of the partnership Advocate for the WW partner business and expand the partner mindset at Zendesk as Zendesk transitions to a partner led company Help transform and grow partner roles in Zendesk's ecosystem as Zendesk accelerates a move upmarket into the enterprise You can multitask and you're self-motivated, driven and inspiring. You're highly organized and seek revenue business impact as a result of all behaviors and actions. You can analyze revenue, partner and direct sales performance and market data to advocate for new areas of energy and direction - and help execute on the strategy to bring ideas from ideation to execution Requirements: 10+ years of experience in SaaS sales or SaaS channel sales management Previous partner experience with VARS and GSI/SI preferred. ITSM and specific experience with ServiceNow is mandatory Excellent networking and interpersonal skills; high degree of emotional intelligence Creative and innovative thinking, with strong self-discipline and time management skills Ability to see and act on the big picture, using the details as a guide to a deeper strategy You thrive as jack-of-all-trades, to get things done, when needed with relentless alignment to revenue You have strong executive presence and rockstar quota-carrying experience 15% travel and located in SF Bay Area BA/BS Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Zendesk products are easy to use and implement. They give organizations the flexibility to move quickly, focus on innovation, and scale with their growth. More than 150,000 paid customer accounts in over 150 countries and territories use Zendesk products. Based in SanFrancisco, Zendesk has operationsintheUnitedStates, Europe,Asia,Australia,and South America. Interested in knowing what we do in the community? Check out the Zendesk Neighbor Foundation to learn more about how we engage with, and provide support to, our local communities. Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. By submitting your application, you agree that Zendesk may collect your personal data for recruiting, global organization planning, and related purposes. Zendesk's CandidatePrivacyNotice explains what personal information Zendesk may process, where Zendesk may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Zendesk's use of your personal information. PI119394914

Remote, California, United States of America Regular Job Description As Zendesk Partner Business Development Manager, Commercial , your primary responsibility will be to drive partner revenue growth in our Commercial segment through key business development activities including the Zendesk WW Partner Customer Map. This is an exciting opportunity to be part of a rapidly growing global business, while contributing directly to the strategic goals of the WW Partner organization at Zendesk. You will utilize your exceptional presentation, sales, and relationship building skills to convey Zendesk's partner value proposition to an audience of GTM partners along with a variety of business leaders and sales people both internal and external. You will work closely with the direct and partner sales teams to ensure that partner pipeline growth in the Commercial space meets and exceeds targets, and be aligned to a Commercial partner revenue number. You will also use your creativity and business acumen to identify and drive action in areas where revenue and pipeline can be accelerated. Successful candidates will possess strong critical thinking skills, have an executive presence, a 'can-do' attitude, and an entrepreneurial spirit. If you have a passion for Partner Sales, understand the value that Technology, Implementation and GTM Partners bring to a sales organization, and have a proven track record of quota-carrying success, we want to hear from you. What you will do (it's all about revenue): Execute on strategic revenue generating initiatives that are defined by WW Director of Partner Sales and GTM leadership Influence partner and organizational behavior to meet revenue growth gaps or specific GTM objectives that are defined by WW Director of Partner Sales and GTM leadership Support the Commercial segment business initiatives within the WW Partner Sales business, and identify opportunities for sales and revenue growth Develop a strong understanding of Zendesk business, product strategy and short and long term GTM to drive your decisions and revenue impact Develop and leverage key executive partner relationships to grow Zendesk mindshare across all levels of the partnership Advocate for the WW partner business and expand the partner mindset at Zendesk as Zendesk transitions to a partner led company Help transform and grow partner roles in Zendesk's ecosystem as Zendesk accelerates a move upmarket into the enterprise You can multitask and you're self-motivated, driven and inspiring. You're highly organized and seek revenue business impact as a result of all behaviors and actions. You can analyze revenue, partner and direct sales performance and market data to advocate for new areas of energy and direction - and help execute on the strategy to bring ideas from ideation to execution Requirements: 10+ years of experience in SaaS sales or SaaS channel sales management Previous partner experience with VARS and GSI/SI preferred. BPO experience a plus Excellent networking and interpersonal skills; high degree of emotional intelligence Creative and innovative thinking, with strong self-discipline and time management skills Ability to see and act on the big picture, using the details as a guide to a deeper strategy You thrive as jack-of-all-trades, to get things done, when needed with relentless alignment to revenue You have strong executive presence and rockstar quota-carrying experience 15% travel and located in SF Bay Area BA/BS Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Zendesk products are easy to use and implement. They give organizations the flexibility to move quickly, focus on innovation, and scale with their growth. More than 150,000 paid customer accounts in over 150 countries and territories use Zendesk products. Based in SanFrancisco, Zendesk has operationsintheUnitedStates, Europe,Asia,Australia,and South America. Interested in knowing what we do in the community? Check out the Zendesk Neighbor Foundation to learn more about how we engage with, and provide support to, our local communities. Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. By submitting your application, you agree that Zendesk may collect your personal data for recruiting, global organization planning, and related purposes. Zendesk's CandidatePrivacyNotice explains what personal information Zendesk may process, where Zendesk may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Zendesk's use of your personal information. PI119394929

San Francisco, California, United States of America Regular Job Description TBA Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Zendesk products are easy to use and implement. They give organizations the flexibility to move quickly, focus on innovation, and scale with their growth. More than 150,000 paid customer accounts in over 150 countries and territories use Zendesk products. Based in SanFrancisco, Zendesk has operationsintheUnitedStates, Europe,Asia,Australia,and South America. Interested in knowing what we do in the community? Check out the Zendesk Neighbor Foundation to learn more about how we engage with, and provide support to, our local communities. Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. By submitting your application, you agree that Zendesk may collect your personal data for recruiting, global organization planning, and related purposes. Zendesk's CandidatePrivacyNotice explains what personal information Zendesk may process, where Zendesk may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Zendesk's use of your personal information. PI119394959

Location: San Francisco, CA Category: Faculty Positions Posted On: Mon Mar 23 2020 Job Description: The Human Sexuality PhD Program (HSX) has experienced rapid growth over the past few years and is searching for a 50% core faculty candidate to complement its interdisciplinary and intersectional focus on critical sexuality studies. The Human Sexuality PhD Program is only one of two accredited doctoral programs in sexuality in the US and is an institutional provider of American Association of Sexuality Educators, Counselors and Therapists (AASECT) continuing education (CE) courses leading to AASECT professional certification. The HSX doctoral program is a critical sexuality studies program drawing on sexuality and gender studies, critical race studies (including Queer of Color Critique), social science fields (anthropology, sociology, psychology, behavioral economics), public health, reproductive biology, critical education studies, feminist/women's studies, humanities, and public policy studies (including reproductive justice work) to foster critical content knowledge, research and analysis skills that support doctoral works delving into important social science questions and applied work with a social justice emphasis. The HSX doctoral program is a hybrid program that includes two years of coursework, followed by comprehensive exams, and dissertation research and writing. We do not offer summer courses and we accept students in Fall semesters only following a cohort model. The first two years of coursework are completed in an online hybrid format meaning that students travel to CIIS' campus in San Francisco for three long weekends each semester of intensive class time, while the balance of the semester's course work is completed asynchronously online using CANVAS (online learning system). More information about the program may be found here: www.ciis.edu/hsx. Successful candidates will be expected to live in the San Francisco Bay Area or be within commuting distances to our campus in the vibrant South of Market neighborhood of San Francisco, which is home to renowned restaurants, walkable to a weekly farmer's market, theatre, museums, SF City Hall, and many of the biggest technology companies in the world. Job Requirements: The Human Sexuality PhD Program at the California Institute of Integral Studies is conducting an open-rank search for a 50% full time core faculty member who will take on a 9 unit course teaching load per year including dissertation students. In addition, all core faculty are contracted to participate in faculty governance and committee service as well as their own scholarly pursuits. All candidates will have broad knowledge of the field of sexuality studies, including critical sexuality studies and women's/gender/feminist/trans studies with experience or interest in designing and running online hybrid courses using an online learning management software systems (i.e. CANVAS and Blackboard). Candidates will have an active record of research/advocacy, service and/or teaching in higher education. Those engaging a scholar-practitioner model with an applied emphasis (clinical/professional consultancy), conducting advocacy and/or social justice/activist activities at a professional-level are preferred. Candidates should emphasize how their work will complement our growing program, outline their research/applied for current work, and review their theoretical, topical and methodological strong suits. Additional Information: SALARY AND BENEFITS Salary commensurate with skills and experience. NOTES TO CANDIDATE ? Background Check -- Due to the sensitivity and requirements of our positions, you should expect to undergo and be cleared of an employment background/criminal check, if extended an offer for employment. You may also be asked to provide proof of educational degree(s), licenses or credentials pertinent to the position. If your job requires driving on behalf of CIIS you will be required to provide proof of a valid driver's license. ? Visa Sponsorship -- Visa sponsorship is not available for this position. Applicants must currently be authorized to work in the United States for any employer. ? In-Person or Hybrid Work Arrangement/Relocation Assistance - This position is available as an in-person only, or hybrid work arrangement (HWA) job with virtual and in-person work requirements. For HWA virtual expectations, faculty are expected to teach about half of their course time online and participate in videoconference program and university administration activities commensurate with the position, etc. In regards to HWA in-person expectations, faculty conduct all required in-person teaching at academic residencies and other in-person responsibilities, i.e. participation in-person at commencement ceremonies, select university governance and faculty meetings, etc. Relocation assistance is available based on rank. EQUAL EMPLOYMENT OPPORTUNITY POLICY CIIS is committed to providing an open, fair, inclusive, non-discriminatory environment for all individuals across differences of race, religion, sexual orientation, gender identity, national origin, socio-economic status, ethnicity, age, physical ability, or medical condition. We seek to increase the presence, representation and inclusion of U.S. historically under-represented people of color, international, bilingual and bicultural students, faculty and staff; and, to provide an environment that will attract and retain individuals identified as lesbian, gay, bisexual, transgender, queer, questioning and intersex (LGBTQQI). PI119381022

San Francisco, California, United States of America Regular Job Description We are looking for a dynamic, business-focused Principal Program Manager to join our growing Zendesk Program Management Office (PMO) to drive cross-functional programs for our General & Administrative (G&A) functions including Finance, Legal, Real Estate, People + Places and Operations. This role works with executives and leaders from G&A functions to execute programs and initiatives with a direct linkage to our corporate strategies (innovation, growth, and scale). You will collaborate with leadership from Product and Go-to-Market to ensure appropriate alignment with and support for G&A goals and objectives and vice versa. You will bring structure to managing the full lifecycle of complex programs from requirements gathering and program definition, to design and implementation, and to operational excellence. The role will improve alignment and execution from corporate strategy to program, design and execution. Leads planning and delivery of key programs, which engage a wide cross-section of internal and external constituent groups. What you get to do every day: Partner closely with senior leadership to decompose corporate strategies into execution-ready programs as well as initiatives, then drive cross-functional execution teams to deliver on those objectives.. Drive several company-wides, cross-geo programs at a time, ensuring clear, proactive communication and follow-up with partners to meet deadlines. Implement structure to sometimes ambiguous visions and craft programs to bring them to life. Facilitate cross-company collaboration to tackle our biggest problems with a whole-company motion. Set up appropriate communications infrastructure for program execution and executive-level engagement. Identify and track key landmarks from program inception to program retrospective; anticipate areas of risk and proactively mitigate them. Cultivate a culture of openness and transparency to increase the likelihood of program success. Lead by influence rather than authority to build trust across the organization. Positively impact the effectiveness and efficiency of program team members by sharing your experiences and contributing to the continuous improvement of our methodology. What you bring to the role: Proven track record of driving several large-scale, complex programs across a fast-paced software company or in management consulting. Minimum of 7 years in a Sr. Program Manager role within a fast-paced SaaS environment. Experience working with and supporting G&A teams (People Operations (HR), Workplace Experience, Legal, Finance, Operations) and managing programs that impact large employee groups is greatly encouraged. Serves as an invaluable business partner to the teams and orgs you support. Able to get to the heart of a problem and mobilize the right people to solve it. Very strong collaboration, planning, influencing, prioritization, and time management skills. An understanding of the challenges faced by cross-geo teams and a willingness to solve them. Effective communication of program goals and status to senior-level executives. Ability to tailor your approach and those of the PMO to meet the needs of Zendesk teams. Ability to follow and positively influence PMO standard methodologies! Experience with Atlassian toolset (JIRA, Confluence) and Smartsheet a plus. PMP and/or Prosci Change Management certification a plus! Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Zendesk products are easy to use and implement. They give organizations the flexibility to move quickly, focus on innovation, and scale with their growth. More than 150,000 paid customer accounts in over 150 countries and territories use Zendesk products. Based in SanFrancisco, Zendesk has operationsintheUnitedStates, Europe,Asia,Australia,and South America. Interested in knowing what we do in the community? Check out the Zendesk Neighbor Foundation to learn more about how we engage with, and provide support to, our local communities. Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. By submitting your application, you agree that Zendesk may collect your personal data for recruiting, global organization planning, and related purposes. Zendesk's CandidatePrivacyNotice explains what personal information Zendesk may process, where Zendesk may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Zendesk's use of your personal information. PI119351686

San Francisco, California, United States of America Regular Job Description We are looking for a seasoned communications manager to join our Customer Experience team in our San Francisco headquarters. The ideal candidate will be experienced in supporting a global customer-facing team with a proven ability to work in a fast-paced environment where making decisions and executing quickly is par for the course. If you can handle a challenging fast pace and have fun doing it, this is the team for you! Reporting to the Senior Manager of CX Communications, this position will be responsible for supporting the Chief Customer Officer's internal CX communications strategy including employee meetings and communications. In addition, this role will support internal cross-functional communications related to customer-impacting changes to inform our customer-facing teams quickly and efficiently. Duties and Responsibilities: Draft, plan and execute internal communications that are operational and moderately technical in nature Develop, and distribute internal communications to all CX employees to keep them informed about changes to the business or the organization Develop a repository within CX files knowledge base for all CX internal communications Make decisions in such a way that risk is controlled and uncertainty minimized Manage expectations and unstated assumptions, solve issues, and resolve conflicts that can negatively impact the customer Raise to senior management whenever decisions must be made that negatively impact the customer Support governance, workflow, and overall communication strategy for the global CX organization Support processes for streamlining communications Skills Experience in communications that are employee-focused, operational and/or technical in nature for a mid-to-large size business 5-10 years of employee and/or customer-facing communications experience, preferably within a SaaS or customer-facing technology environment Unfazed by constant change, growth and fast pace A collaborative, open attitude and a history of working in global cross-functional teams Excellent oral and written communications skills (writing samples required) with a knack for simplifying complex and technical topics to their essence Excellent executive communication and interpersonal skills Outstanding project management and time management skills. Superior skills in Google Suite and/or Keynote. Ability to build elegant presentations quickly. Bachelor's degree in journalism, Public Relations, English, Technical Writing or related field preferred Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Zendesk products are easy to use and implement. They give organizations the flexibility to move quickly, focus on innovation, and scale with their growth. More than 150,000 paid customer accounts in over 150 countries and territories use Zendesk products. Based in SanFrancisco, Zendesk has operationsintheUnitedStates, Europe,Asia,Australia,and South America. Interested in knowing what we do in the community? Check out the Zendesk Neighbor Foundation to learn more about how we engage with, and provide support to, our local communities. Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. By submitting your application, you agree that Zendesk may collect your personal data for recruiting, global organization planning, and related purposes. Zendesk's CandidatePrivacyNotice explains what personal information Zendesk may process, where Zendesk may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Zendesk's use of your personal information. PI119351716

Institute of International Education IIE is an Equal Opportunity and Affirmative Action Employer of Females/Minorities/Veterans/ Individuals with Disabilities. Organizational Department: Schedule: Full Time Education: Bachelor's Degree Career Level: Location: San Francisco CA - San Francisco, CA 94108 US (Primary) Job Description: The Project Manager, Events and Logistics (Techwomen) implements delegations, conferences, orientations and other events for IIE. This position requires collaboration with other internal stakeholders. The Project Manager will oversee the work of coordinators and administrators on a project-by-project basis. Essential Functions: • Designs and implements the content and program development for global events and delegations. • Develops and monitors events and delegation implementation plans and reports on events and delegation status, including budget, attendance and closeout activities. • Identifies and secures content provider relationships, such as event speakers, trainers and facilitators. • Oversees the implementation of logistical needs including travel, accommodations, food and beverage services, oversight of ground transportation, venues, and all other meeting arrangements. • Manages attendee assignment process, through building and maintaining event registration sites and apps, using services like Cvent, Crowd Compass or online survey tools. • Creates and edits event and delegation materials with support from coordinators and administrators. Job Requirements: Education and Work Experience: • Requires a Bachelor's degree in order to apply a working knowledge of the theories and principles in a specialized field or work discipline. • Requires at least two years of related work experience. Knowledge Skills and Abilities: • Experience in international education, training or events management. • Experience working with logistical arrangements, program content development, or facilitation of group training or orientation sessions. • Strong network building skills. • Strong verbal and written communication skills. • Experience managing multitasking complex projects. • Excellent organizational skills. • Excellent presentation and delivery skills. • High attention to detail. Work Conditions & Physical Demands: Essential functions are performed in a general office setting with low noise. Job demands may require long periods of sitting; telephone work and/or computer work, as well as interactions with other team members and external stakeholders. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. IIE is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Travel: 10 to 25% PI119351221

BAART Community Healthcare (BCH) is looking for a qualified Psych NP interested in gaining or solidifying experience working in Community Mental Health, Dual Diagnosis, Crisis, Co-morbid medical conditions (HEP C, HIV), and Opioid Replacement Treatment. BCH is a private non-profit agency providing Primary Care and Community Mental Health services to Adult MediCal and San Francisco Health Plan recipients residing primarily in the Downtown / Civic Center area of San Francisco. BCH is integrated into methadone maintenance treatment program (BAART Programs). The Psych NP position will be part of with the Mental Health Program in close interdisciplinary collaboration with Primary Care and Substance Use/Methadone program staff, who are one of the main sources of referrals for the Mental Health Program. The Mental Health Program is a Specialty clinic serving clients in the moderate to severe range of functional impairment. Minimum Qualifications: Possession of current nurse practitioner license in good standing issued by the California Board of Registered Nursing Possession of NP Furnishing License or ability to obtain NP Furnishing License within six months of employment ANCC certification as a Psychiatric/Mental Health Nurse Practitioner (PMHNP) Must be able to obtain Medical Staff privileges through San Francisco Department of Public Health Excellent knowledge of DSM-V criteria, HIPAA regulations, and medication treatment options for most psychiatric diagnoses General understanding and openness to Harm Reduction and Wellness and Recovery Principles of treating dually diagnosed patients Computer literacy and excellent working knowledge of Microsoft Suite Programs Preferred Qualifications: DEA registration 5150 Certification or willingness to become certified. Active First Aid/CPR certification (provided by the agency every 2 years) Knowledge of MediCal billing requirements and medical necessity re: Specialty MH Knowledge of opioid replacement treatment as applied to psych medication prescription practices (sedatives/narcotics/med seeking) Experience and comfort in working with homeless, substance using, medically complex, and severely mentally ill adults Experience using the AVATAR charting database Knowledge of City resources re: Crisis, Dual Diagnosis or MH services Ability to work collaboratively and communicate effectively verbally and in writing Ability to follow oral and written instructions accurately, and be detail-oriented. Ability to set priorities and complete documentation within deadlines Knowledge of medical and psychiatric terminology Ability to work with clients from diverse cultural and social class backgrounds Ability to collaborate with non-clinicians in a culturally diverse setting Excellent communication and interpersonal skills Demonstrated excellent attendance and reliability Job Responsibilities: Psychiatric Evaluation of new clients Maintaining a caseload of medication management clients, which includes conducting follow up appointments, monitoring side and therapeutic effects, and adjusting meds accordingly Ordering meds via OrderConnect, troubleshooting med errors and other med issues Multidisciplinary collaboration with in-house (Mental Health, Primary Care, and Methadone Maintenance) and outside providers within HIPAA regulations Occasional case management of complex cases requiring higher levels of care Available for clinic-wide crisis evaluation along with other MH staff Maintaining documentation meeting CBHS requirements and agency deadlines Salary and Benefits: Competitive salary DOE An agency wide monetary incentives program Comprehensive benefits package including medical, dental, and life insurance Paid time off accrual (sick and vacation) Most federal and state holidays, and a birthday holiday Early work hours (7 am – 3 pm) - Some CE hours (depending on hours/week) covered by agency to maintain license DEA fee covered by agency contingent on length of employment Weekly supervision by an experienced psychiatrist Comfortable casual office work environment Located close to public transportation. HP19 PI119339697

Regional Vice President BayMark Health Services is looking for an accountable, strategic and efficient Regional Vice President for our Opiate Treatment Program. The Regional Vice President will be accountable for developing and executing the business plan and strategies that enable long-term profitable growth within an assigned geography while also managing the resources and expenses necessary to achieve a profitable outcome. The Regional Vice President leads the Treatment Center Directors in their efforts to manage a diverse team of nurses, counselors, and auxiliary staff to understand the needs of patients undergoing treatment for opioid addiction while maintaining responsibility for daily operations and performance of the clinic. Essential Duties & Responsibilities: Provides strategic direction and leadership to Regional Directors of Operations (RDO) or Treatment Center Directors (TCD) staff. Leads change by communicating vision and gaining commitment of staff. Aligns business objectives to support the BayMark’s strategic goals. Establishes yearly goals and assists departmental managers in establishing annual goals, reviews progress towards goals quarterly. Tracks progress on established success metrics. Oversees book of business within region and identifies market opportunities Assumes fiscal responsibility through budgetary planning and implementation. Partners with National Support staff to drive profitable growth and deliver quality patient care. Attracts, coaches and develops talent to ensure a staff capable of carrying out business strategies Supports a strong performance management and culture of accountability by mentoring staff and providing frequent and constructive feedback. Contributes to BayMark Health Services’ success by developing departmental and individual staff goals, measuring results, rewarding achievement or taking corrective action, as necessary. Participates in the company’s annual operating and long term strategic planning process. Collaborates with the senior leader team to evaluate results; establish a future vision; and develop strategic plans, actions and success metrics. Drives expense control and efficiency throughout regional operation. Collaborates with business units to establish and manage budgets and resources including explaining variances and related reporting. Becomes familiar with OTP federal & state laws, regulations, etc. and the application of such Adheres to the BayMark Health Services’ Standards of Ethical Conduct, displaying, as applicable, ethical behavior in the areas of business ethics, legal compliance, confidentiality, conflicts of interest, vendor relationships and the reporting of questionable activities. Incorporates CQI principles into daily activities focusing on process improvements, patient safety and premier patient satisfaction. Initiates, develops and supports organizational processes and systems that ensure the effective and efficient delivery of patient care. Utilizes timely and effective means of informing and updating staff on organizational, system-wide and industry issues. Provides opportunity for staff input and encourages staff feedback regarding improvement opportunities. Facilitates an environment that promotes team building and collaboration. Motivates, encourages and empowers staff to achieve personal, team, departmental and organizational goals. Recognizes individual and team accomplishments. Mentors leaders and management in career growth and actively cooperates in succession planning efforts at the System level with special emphasis on retaining and recruiting a diverse work force while supporting diversity initiatives and goals. Maintains knowledge and achieves compliance with federal, state and local regulatory requirements, licensure, accreditation requirements, record procedures and internal controls. Participates in developing regional policies, procedures and directives as requested and communicates appropriately to ensure compliance is achieved. Others duties, as assigned. Qualifications: Bachelor’s Degree Required Ten (10) years of relevant management experience required Ability to read and interpret financial data Prior experience in an outpatient setting with multi-site responsibility and Medical Assisted Treatment settings required Strong knowledge on current drug abuse and treatment information – specifically the current trends in Opioid Maintenance Treatment Demonstrated success in building high performing operating teams Demonstrated success in driving initiatives that yield strong results Excellent interpersonal and communication skills and time management skills Ability to travel as needed Ability to identify and develop long-term solutions Demonstrated ability to effectively coach and manage Treatment Center Directors, Clinical Supervisors and Directors. Satisfactory references from employers and/or professional peers Satisfactory criminal background check Satisfactory drug screen Benefits: Competitive salary Comprehensive benefits package, including medical, dental, vision and 401(K) Generous paid time off Excellent growth and development opportunities Satisfying and rewarding work striving to overcome the opioid epidemic Here is what you can expect from us: BayMark Health Services a progressive substance abuse treatment organization is committed to the highest quality of patient care in a comfortable outpatient clinic setting. Our ultimate goal is to address the physical, emotional, and mental aspects of opioid use disorder to help each of our patients achieve long-term recovery and an improved quality of life. BayMark Health Services is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, citizenship, genetic disposition, disability or veteran’s status or any other classification protected by State/Federal laws. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. HP19 PI119339689

Weekend Security Guard BAART is looking for a respectful, alert and vigilant Security Guard / Patient Care Monitor to maintain overall safety and order of the clinic facility. The security guard / patient care monitor may also provide backup coverage to receptionist. Essential Duties & Responsibilities: Ensuring the protection of all employees and patients Ensure that each patient entering the building has an I.D. Creates orderly waiting line; have patients stand in single file while they are waiting to receive medication. Performs crowd control (makes sure that after dosing, patients leave the clinic timely, unless they have an appointment to see a staff person). Eliminate loitering, congregating in the parking lot and premises Report critical incidents that occur in parking lot or on premises. Contact local authorities and cooperate with authorities in an emergency situation, as needed. Respond to calls for assistance in preventing interference or disruption of operations (maintains order and control). Reports and documents incidents whenever trouble or problems occur to the Operations Director and/or Clinic Director. Maintains a safe and secure environment throughout the building, protecting the property from damage and destruction Performs security check of facility at regular intervals throughout the day. Attends staff meetings, in-service training as directed by supervisor. Maintain professional attire at all times, including name badge and paraphernalia that identifies you as a Security Guard. Be friendly, courteous and helpful to all disciplines, reception, clinical and medical. Provide receptionist coverage as needed Perform other related duties as determined by supervisor. Qualifications: Minimum age requirement of 21. High school diploma or equivalent with at least 1 years’ prior experience in an office/clinic setting. Must possess a guard card from the state of California Training from a law enforcement school or other security training is strongly preferred Effective written and verbal communication skills required, bilingual (Spanish/English) preferred. Able to establish a positive rapport with patients and must demonstrate a non-judgmental and accepting attitude toward the chemically dependent person. Here is what you can expect from us: BAART a progressive substance abuse treatment organization is committed to the highest quality of patient care in a comfortable outpatient clinic setting. Our ultimate goal is to address the physical, emotional, and mental aspects of opioid use disorder to help each of our patients achieve long-term recovery and an improved quality of life. BAART is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, citizenship, genetic disposition, disability or veteran’s status or any other classification protected by State/Federal laws. PI119327595