KIK Custom Products KIK is an Equal Opportunity / Affirmative Action Employer. Job ID 2020-6806 # of Openings 1 Job Location US-IL-Rosemont Posted Date 2020-02-22 Division KIK Corporate Overview As one of North America's largest independent manufacturers of consumer-packaged goods ("CPG"), KIK helps a large portfolio of brands and retailers bring their products to life. With leading positions in the multibillion household and personal care, over-the-counter, and pool additives categories, we maintain close relationships with over 70 global CPG customers and virtually every relevant major North American retailer. We have full-service capabilities covering end-to-end contract manufacturing, including project management, innovation and R&D, sourcing and procurement, blending and compounding, filling and packaging, supply chain and distribution, and quality control. Our manufacturing model is highly flexible and we consistently add value to our customers by leveraging our range of services and expertise. KIK has over 5,000 employees and operates 19 manufacturing facilities strategically located throughout North America and over $1 billion in sales; KCP (operating as KIK Custom Products) is one of North America's largest custom manufacturers of both National Brand and Retailer Brand consumer products. KCP's product lines include Laundry, Household Cleaners, OTC Medicated, Pharmaceutical and Health & Beauty Care, all supported by KCP's in-house technical expertise and value-added services. The KIK Service Desk is the face of the Information Services and Technology (IS&T) team and serves as the first point of contact for all IS&T end user inquiries. Our mandate is to provide effective, efficient, timely and courteous support. As a member of the Service Desk, the Service Desk Analyst will be expected to perform the outlined responsibilities. To succeed in the role of Service Desk Analyst , the incumbent should have a problem-solving attitude along with the ability to give clear technical instructions. You should also be familiar with remote troubleshooting techniques. Ultimately, you will ensure prompt and accurate customer service and increase client satisfaction. Essential Job Functions Serve as the first point of contact for all Information Services and Technology end user inquiries, providing effective, efficient, timely and courteous support Log, categorize, track and triage all incoming requests within the ITSM tool and defined SLAs Answer all end user inquiries (phone, email, web) regarding IS&T services Follow up with end users on outstanding requests to ensure timely resolution Escalate end user inquiries to the appropriate IS&T support group Escalate IS&T critical service issues to appropriate support group and/or vendors Diagnose and troubleshoot end user hardware and application issues to resolution, engaging vendors as required Perform and coordinate activities related to access management for various business applications and systems Support for PCs, laptops, printers, cell phones and business applications, including physical deployments Follow documented policies, procedures and best practices Mandatory participation in the after-hours on call rotation Participate in the after-hours on call rotation Perform other duties as assigned and required Interpersonal Build consensus and relationships with business teams and partners. Drive continuous improvement that may involve resources beyond the team (customer groups, external vendors) Qualifications 1-3 years of practical business experience Post-secondary degree in related field Excellent interpersonal, communication (written and verbal), and problem-solving skills Ability to effectively prioritize workload, demonstrate good judgment, and work under pressure Strong understanding of Microsoft environments (Active Directory, Office, O365, Windows Operating Systems, etc.…) Strong understanding of networking, mobile and VPN technologies Experience with various ITSM and remote desktop support tools Industry certifications (CompTIA A+/Network+, CCNA, ITIL, MCSA, MCSE) are an asset Solid technical knowledge and ability to express complex technical concepts in terms that are understandable to customers Ability to understand customer needs and convert into clear and detailed requirements and specifications Strong analytical and conceptual skills Strong oral and written communication skills, including technical writing Ability to solve problems spanning multiple environments in a business area Strong teamwork and interpersonal skills with the ability to communicate with all management levels and end user levels Ability to thrive in a somewhat unstructured hands on environment that demands a consultative approach and solutions that span multiple inputs and competing requirements A Career with KIK Offers: KIK offers very competitive salary and comprehensive benefits including health, wellness, dental, vision, life, and disability insurance. You can plan for your future with KIK's retirement savings options including employer match. KIK also recognizes the importance of continuing education and offers Education Assistance to our employees to encourage continued personal development and growth. Thank you for your interest and consideration of a position with KIK Custom Products. PI118338412
Feb 24, 2020
KIK Custom Products KIK is an Equal Opportunity / Affirmative Action Employer. Job ID 2020-6806 # of Openings 1 Job Location US-IL-Rosemont Posted Date 2020-02-22 Division KIK Corporate Overview As one of North America's largest independent manufacturers of consumer-packaged goods ("CPG"), KIK helps a large portfolio of brands and retailers bring their products to life. With leading positions in the multibillion household and personal care, over-the-counter, and pool additives categories, we maintain close relationships with over 70 global CPG customers and virtually every relevant major North American retailer. We have full-service capabilities covering end-to-end contract manufacturing, including project management, innovation and R&D, sourcing and procurement, blending and compounding, filling and packaging, supply chain and distribution, and quality control. Our manufacturing model is highly flexible and we consistently add value to our customers by leveraging our range of services and expertise. KIK has over 5,000 employees and operates 19 manufacturing facilities strategically located throughout North America and over $1 billion in sales; KCP (operating as KIK Custom Products) is one of North America's largest custom manufacturers of both National Brand and Retailer Brand consumer products. KCP's product lines include Laundry, Household Cleaners, OTC Medicated, Pharmaceutical and Health & Beauty Care, all supported by KCP's in-house technical expertise and value-added services. The KIK Service Desk is the face of the Information Services and Technology (IS&T) team and serves as the first point of contact for all IS&T end user inquiries. Our mandate is to provide effective, efficient, timely and courteous support. As a member of the Service Desk, the Service Desk Analyst will be expected to perform the outlined responsibilities. To succeed in the role of Service Desk Analyst , the incumbent should have a problem-solving attitude along with the ability to give clear technical instructions. You should also be familiar with remote troubleshooting techniques. Ultimately, you will ensure prompt and accurate customer service and increase client satisfaction. Essential Job Functions Serve as the first point of contact for all Information Services and Technology end user inquiries, providing effective, efficient, timely and courteous support Log, categorize, track and triage all incoming requests within the ITSM tool and defined SLAs Answer all end user inquiries (phone, email, web) regarding IS&T services Follow up with end users on outstanding requests to ensure timely resolution Escalate end user inquiries to the appropriate IS&T support group Escalate IS&T critical service issues to appropriate support group and/or vendors Diagnose and troubleshoot end user hardware and application issues to resolution, engaging vendors as required Perform and coordinate activities related to access management for various business applications and systems Support for PCs, laptops, printers, cell phones and business applications, including physical deployments Follow documented policies, procedures and best practices Mandatory participation in the after-hours on call rotation Participate in the after-hours on call rotation Perform other duties as assigned and required Interpersonal Build consensus and relationships with business teams and partners. Drive continuous improvement that may involve resources beyond the team (customer groups, external vendors) Qualifications 1-3 years of practical business experience Post-secondary degree in related field Excellent interpersonal, communication (written and verbal), and problem-solving skills Ability to effectively prioritize workload, demonstrate good judgment, and work under pressure Strong understanding of Microsoft environments (Active Directory, Office, O365, Windows Operating Systems, etc.…) Strong understanding of networking, mobile and VPN technologies Experience with various ITSM and remote desktop support tools Industry certifications (CompTIA A+/Network+, CCNA, ITIL, MCSA, MCSE) are an asset Solid technical knowledge and ability to express complex technical concepts in terms that are understandable to customers Ability to understand customer needs and convert into clear and detailed requirements and specifications Strong analytical and conceptual skills Strong oral and written communication skills, including technical writing Ability to solve problems spanning multiple environments in a business area Strong teamwork and interpersonal skills with the ability to communicate with all management levels and end user levels Ability to thrive in a somewhat unstructured hands on environment that demands a consultative approach and solutions that span multiple inputs and competing requirements A Career with KIK Offers: KIK offers very competitive salary and comprehensive benefits including health, wellness, dental, vision, life, and disability insurance. You can plan for your future with KIK's retirement savings options including employer match. KIK also recognizes the importance of continuing education and offers Education Assistance to our employees to encourage continued personal development and growth. Thank you for your interest and consideration of a position with KIK Custom Products. PI118338412
American Academy of Orthopaedic Surgeons
Rosemont, IL 60018, USA
Location: Rosemont, Illinois, 60018, United States Posted: 2020-02-12 Position Title: Senior Manager, Examinations & Assessment Company Name: American Academy of Orthopaedic Surgeons Sector: Executive/Management Job Type: Full-time Min Education: Master's Degree Required Travel: 0-10% Senior Manager, Examinations & Assessment You understand the critical importance of program evaluation and its role in the field of education. You recognize the complex enterprise of evaluations, examinations and assessment. You utilize various methodologies and mixed-methods research systems to continually push the boundaries of the status quo to enhance a portfolio of products. You are fluent in licensure standards, Accreditation Council for Continuing Medical Education (ACCME) standards, instructional design standards, important national assessment trends and technology solutions. You remain up-to-date with the newest teaching technologies and instructional theories on the use of technology in assessment. You are an innovative, positive and selfless leader, who empowers those around them. If this sounds like you, please read on! Manages the examinations and assessment portfolio, staff, and committee activities. Establishes product budgets, strategies, roadmaps and release objectives for the current portfolio of CME and MOC assessment products. Designs and implements scoring processes and reporting mechanisms for members and committees. Manages development databases and item bank(s) and implements new technology as business needs evolve. Works closely with Orthopaedic Residents, Residency Program Directors and AAOS Education teams to guide development of curricula. Responsible for managing the AAOS' self-assessment product portfolio. Lead and drive the overall strategies, budgets, deliverables, and capabilities for our products. Partner with Marketing/Communications to identify customer and market needs and prioritize areas of focus for product management - including competitive analyses, product positioning, and SWOT analyses. Set pricing to meet revenue and profitability goals. Deliver a monthly revenue forecast. Propose an overall portfolio budget to ensure success. Work with Chief Education Strategist, Director, Online Learning & Assessment and cross-functional teams to implement an agile examination development lifecycle/process to manage the ongoing development, optimization and timely commercialization of products. Create a framework to define prioritization, roadmap planning and success metrics. Stay current with American Board of Orthopaedic Surgery (ABOS) licensure standards ,Accreditation Council for Continuing Medical Education (ACCME) standards, instructional design standards, important national assessment trends and technology solutions. Leads the EA team in the design, development, administration and maintenance of AAOS' examination and assessment products. Oversees item and test analyses, test equating, standard setting, score reporting, and develops technical reports. Leads the construction of the AAOS's assessment plan, including working with outside stakeholders. Directs reliability and validity studies and other psychometric activities - in collaboration with the American Board of Orthopaedic Surgery (ABOS) as required. Manages psychometric contractors on specialized projects. Contributes to and delivers member-facing proposals and presentations. As point of contact for all internal/external customers, defends validity of self-assessment products. Remains up-to-date with the newest teaching technologies and instructional theories on the use of technology in assessment. Drives the creation of a positive and cooperative team by developing direct reports and fostering a team approach focused on Academy values, competencies, and behaviors. Works within cross functional teams to achieve desired results for the examination program. Builds strong working relationships within the Academy; provides leadership within the Academy for the Examination team through establishing performance objectives and regular performance evaluations and professional development plans for direct reports. Provides operational leadership in hiring new staff. Staff liaison to Education Assessments and Examinations (EAEC) and Orthopaedic Knowledge Update (OKU) evaluation committees. Manages activities for the EAEC, develops and implements training and workshop materials for members, creates and participates in new projects including special evaluative studies related to the committee charges. Organizes and staffs committee meetings for the Annual Meeting. Advises committees; establishes, implements, and disseminates Academy's policies and procedures as they apply to the evaluation programs maintaining strict confidentially. Supports procedures for staff and committees including committee manuals, new committee member orientation. TRAVEL: Approximately 10-15 days per year QUALIFICATIONS: Required: Experience in development of examination programs. Advanced degree, with statistical/research experience, computer-based testing. Working knowledge of statistical theory; CTT, IRT and RA; research methodologies, and applied measurement. Minimum 5 years of experience assessment management including the design, development, standard setting, processing, analysis (including scoring, scaling, equating and norming) and reporting of assessments in the certification markets. Must include progressive supervisory experience, 3-5 years committee support and representation of the organization. Excellent project planning, organizational skills, including the ability to coordinate a variety of different projects and individuals/direct reports and to adapt to unforeseen and unexpected requests or changes in priorities. Ability to plainly and clearly describe complicated analyses to a diverse audience. Computer abilities including strong skills in MS Office 365, use of database/item banking and LMS platforms, and experience with statistical analysis programs (e.g. Winsteps/SAS). Excellent written and verbal communication skills. Desired: Knowledge of performance improvement and patient outcomes. Medical association, health care organization, or non-profit experience. If this describes YOU, please apply by sharing the following: -Clearly communicate why you are the ideal candidate for this role, providing specific examples and experiences as proof points. -Attach your resume, cover letter, salary requirements and any additional materials that support your application. Senior Manager, Examinations & Assessment Senior Manager, Examinations & Assessment PI118066538
Feb 15, 2020
Location: Rosemont, Illinois, 60018, United States Posted: 2020-02-12 Position Title: Senior Manager, Examinations & Assessment Company Name: American Academy of Orthopaedic Surgeons Sector: Executive/Management Job Type: Full-time Min Education: Master's Degree Required Travel: 0-10% Senior Manager, Examinations & Assessment You understand the critical importance of program evaluation and its role in the field of education. You recognize the complex enterprise of evaluations, examinations and assessment. You utilize various methodologies and mixed-methods research systems to continually push the boundaries of the status quo to enhance a portfolio of products. You are fluent in licensure standards, Accreditation Council for Continuing Medical Education (ACCME) standards, instructional design standards, important national assessment trends and technology solutions. You remain up-to-date with the newest teaching technologies and instructional theories on the use of technology in assessment. You are an innovative, positive and selfless leader, who empowers those around them. If this sounds like you, please read on! Manages the examinations and assessment portfolio, staff, and committee activities. Establishes product budgets, strategies, roadmaps and release objectives for the current portfolio of CME and MOC assessment products. Designs and implements scoring processes and reporting mechanisms for members and committees. Manages development databases and item bank(s) and implements new technology as business needs evolve. Works closely with Orthopaedic Residents, Residency Program Directors and AAOS Education teams to guide development of curricula. Responsible for managing the AAOS' self-assessment product portfolio. Lead and drive the overall strategies, budgets, deliverables, and capabilities for our products. Partner with Marketing/Communications to identify customer and market needs and prioritize areas of focus for product management - including competitive analyses, product positioning, and SWOT analyses. Set pricing to meet revenue and profitability goals. Deliver a monthly revenue forecast. Propose an overall portfolio budget to ensure success. Work with Chief Education Strategist, Director, Online Learning & Assessment and cross-functional teams to implement an agile examination development lifecycle/process to manage the ongoing development, optimization and timely commercialization of products. Create a framework to define prioritization, roadmap planning and success metrics. Stay current with American Board of Orthopaedic Surgery (ABOS) licensure standards ,Accreditation Council for Continuing Medical Education (ACCME) standards, instructional design standards, important national assessment trends and technology solutions. Leads the EA team in the design, development, administration and maintenance of AAOS' examination and assessment products. Oversees item and test analyses, test equating, standard setting, score reporting, and develops technical reports. Leads the construction of the AAOS's assessment plan, including working with outside stakeholders. Directs reliability and validity studies and other psychometric activities - in collaboration with the American Board of Orthopaedic Surgery (ABOS) as required. Manages psychometric contractors on specialized projects. Contributes to and delivers member-facing proposals and presentations. As point of contact for all internal/external customers, defends validity of self-assessment products. Remains up-to-date with the newest teaching technologies and instructional theories on the use of technology in assessment. Drives the creation of a positive and cooperative team by developing direct reports and fostering a team approach focused on Academy values, competencies, and behaviors. Works within cross functional teams to achieve desired results for the examination program. Builds strong working relationships within the Academy; provides leadership within the Academy for the Examination team through establishing performance objectives and regular performance evaluations and professional development plans for direct reports. Provides operational leadership in hiring new staff. Staff liaison to Education Assessments and Examinations (EAEC) and Orthopaedic Knowledge Update (OKU) evaluation committees. Manages activities for the EAEC, develops and implements training and workshop materials for members, creates and participates in new projects including special evaluative studies related to the committee charges. Organizes and staffs committee meetings for the Annual Meeting. Advises committees; establishes, implements, and disseminates Academy's policies and procedures as they apply to the evaluation programs maintaining strict confidentially. Supports procedures for staff and committees including committee manuals, new committee member orientation. TRAVEL: Approximately 10-15 days per year QUALIFICATIONS: Required: Experience in development of examination programs. Advanced degree, with statistical/research experience, computer-based testing. Working knowledge of statistical theory; CTT, IRT and RA; research methodologies, and applied measurement. Minimum 5 years of experience assessment management including the design, development, standard setting, processing, analysis (including scoring, scaling, equating and norming) and reporting of assessments in the certification markets. Must include progressive supervisory experience, 3-5 years committee support and representation of the organization. Excellent project planning, organizational skills, including the ability to coordinate a variety of different projects and individuals/direct reports and to adapt to unforeseen and unexpected requests or changes in priorities. Ability to plainly and clearly describe complicated analyses to a diverse audience. Computer abilities including strong skills in MS Office 365, use of database/item banking and LMS platforms, and experience with statistical analysis programs (e.g. Winsteps/SAS). Excellent written and verbal communication skills. Desired: Knowledge of performance improvement and patient outcomes. Medical association, health care organization, or non-profit experience. If this describes YOU, please apply by sharing the following: -Clearly communicate why you are the ideal candidate for this role, providing specific examples and experiences as proof points. -Attach your resume, cover letter, salary requirements and any additional materials that support your application. Senior Manager, Examinations & Assessment Senior Manager, Examinations & Assessment PI118066538
Popular Bank Location: Rosemont, IL, US, 60018 Join the Popular Team! Founded in 1893, Popular Inc. has been built upon strong institutional values while providing broad financial services within the United States, Puerto Rico, and the Caribbean. We strive to create an extraordinary legacy with a passion for customer service, tremendous dedication to our employees, and strong partnerships in the communities where we reside. Come explore Popular - Our bottom line is you. Reporting & Analytics We are looking for a Data Scientist to join our analytics team in Rosemont, IL. As a Data Scientist, you will be responsible for the development of Data Science solutions using cloud technologies, machine learning, advanced data science concepts/algorithms, data architectures, and the evaluation and implementation of modern data science platforms. You will solve complex technical problems and lead all phases of conceptualization, design, development, and testing. In this position, you will: Work with stakeholders throughout the organization to identify opportunities for leveraging company data to drive business solutions Create predictive models to increase and optimize customer and employee experiences, revenue generation, customer segmentation, ad targeting, and other business outcomes Communicate clearly the results of analysis and potential outcomes of models to key decisions makers Perform exploratory data analysis Prepare and analyze historical data and identify patterns To be considered, you will need: Bachelor or Master's Degree in Engineering, or any other with a strong mathematical, statistical, and programming foundation 2 years of demonstrable experience of applied Machine Learning or Data Science techniques 2 years of experience using Python to manipulate data and draw insights from structured, semi-structured, and unstructured datasets Knowledge of a variety of machine learning techniques (clustering, decision tree learning, linear and logistic Regression, etc.) and their real-world advantages / drawbacks Knowledge of advanced statistical techniques and concepts (regression, properties of distributions, statistical tests and proper usage, etc.) Strong exposure to Data Visualization tools such as Power BI or Tableau Strong knowledge of databases and data warehouse structures Exposure to Azure/AWS cloud solution architectures Please consider joining our DYNAMIC , friendly team! It takes only a few minutes to check-out this great opportunity and apply! We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. To learn more about Popular, visit our website at www.popularbank.com . Connect with us! Facebook Twitter Blog Instagram LinkedIn Nearest Major Market: Chicago Job Segment: Data Analyst, Data PI117597900
Jan 31, 2020
Popular Bank Location: Rosemont, IL, US, 60018 Join the Popular Team! Founded in 1893, Popular Inc. has been built upon strong institutional values while providing broad financial services within the United States, Puerto Rico, and the Caribbean. We strive to create an extraordinary legacy with a passion for customer service, tremendous dedication to our employees, and strong partnerships in the communities where we reside. Come explore Popular - Our bottom line is you. Reporting & Analytics We are looking for a Data Scientist to join our analytics team in Rosemont, IL. As a Data Scientist, you will be responsible for the development of Data Science solutions using cloud technologies, machine learning, advanced data science concepts/algorithms, data architectures, and the evaluation and implementation of modern data science platforms. You will solve complex technical problems and lead all phases of conceptualization, design, development, and testing. In this position, you will: Work with stakeholders throughout the organization to identify opportunities for leveraging company data to drive business solutions Create predictive models to increase and optimize customer and employee experiences, revenue generation, customer segmentation, ad targeting, and other business outcomes Communicate clearly the results of analysis and potential outcomes of models to key decisions makers Perform exploratory data analysis Prepare and analyze historical data and identify patterns To be considered, you will need: Bachelor or Master's Degree in Engineering, or any other with a strong mathematical, statistical, and programming foundation 2 years of demonstrable experience of applied Machine Learning or Data Science techniques 2 years of experience using Python to manipulate data and draw insights from structured, semi-structured, and unstructured datasets Knowledge of a variety of machine learning techniques (clustering, decision tree learning, linear and logistic Regression, etc.) and their real-world advantages / drawbacks Knowledge of advanced statistical techniques and concepts (regression, properties of distributions, statistical tests and proper usage, etc.) Strong exposure to Data Visualization tools such as Power BI or Tableau Strong knowledge of databases and data warehouse structures Exposure to Azure/AWS cloud solution architectures Please consider joining our DYNAMIC , friendly team! It takes only a few minutes to check-out this great opportunity and apply! We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. To learn more about Popular, visit our website at www.popularbank.com . Connect with us! Facebook Twitter Blog Instagram LinkedIn Nearest Major Market: Chicago Job Segment: Data Analyst, Data PI117597900