Jobs in Rock Hill | EmployDiversity

Coroplast Tape Corporation Rock Hill, SC, USA

Description: Position Summary : Provides customer service by processing incoming orders and by answering phone calls and e-mails with regard to order status and delivery status. Processing and timely entering of customer orders via fax, email, and web site. Accuracy and attention to detail is a must. Provides sales, client service and professional account administration to multiple client contacts. Requirements: Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Manage the order process from the point of entry through to delivery. Receive & Process EDIs as well as Purchase Orders from assigned customers in an accurate and timely manner. Review Bill of Ladings, Delivery Notes, and pricing for invoicing. Invoice all orders for assigned customers. Update the customer data base with customer information such as material numbers, shipping addresses or others. Communicate with customers through various channels Respond promptly to customer inquiries Acknowledge and resolve customer complaints related to delivery issues Keep records of customer interactions, transactions, comments and complaints Provide customers with needed shipping information and clarify questions on orders when required Provide assistance to the Customer Service Specialist when information on customers and their orders are required Provide feedback and suggestions on the efficiency of the customer service process Understand customer requirements so as to provide appropriate clarifications and solutions.Ensure customer satisfaction and provide professional support Develop professional relationships with ongoing customers through excellent customer service Competencies: To perform the job successfully, an individual should demonstrate the following. Achievement Focus - Demonstrates persistence and overcomes obstacles. Measures self against standard of excellence. Recognizes and acts on opportunities. Sets and achieves challenging goals. Takes calculated risks to accomplish goals. Adaptability - Accepts criticism and feedback. Adapts to changes in the work environment. Changes approach or method to best fit the situation. Manages competing demands. Communications - Exhibits good listening and comprehension. Expresses ideas and thoughts in written form. Expresses ideas and thoughts verbally. Keeps others adequately informed. Selects and uses appropriate communication methods. Customer Service - Displays courtesy and sensitivity. Manages difficult or emotional customer situations. Meets commitments. Responds promptly to customer needs. Solicits customer feedback to improve service. Identifies problems in a timely manner. Resolves problems in early stages. Works well in group problem solving situations. Can organize time and priorities in a fast and quickly changing environment. Sales Skills - Achieves sales goals. Initiates new contacts. Maintains customer satisfaction. Maintains records and promptly submits information. Overcomes objections with persuasion and persistence. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: An Associates Degree in Marketing, Management or related field or equivalent experience. A minimum of two years of experience in client relationship management. Must work well in a fast paced, team environment. PI113720087

Sep 17, 2019

Description: Position Summary : Provides customer service by processing incoming orders and by answering phone calls and e-mails with regard to order status and delivery status. Processing and timely entering of customer orders via fax, email, and web site. Accuracy and attention to detail is a must. Provides sales, client service and professional account administration to multiple client contacts. Requirements: Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Manage the order process from the point of entry through to delivery. Receive & Process EDIs as well as Purchase Orders from assigned customers in an accurate and timely manner. Review Bill of Ladings, Delivery Notes, and pricing for invoicing. Invoice all orders for assigned customers. Update the customer data base with customer information such as material numbers, shipping addresses or others. Communicate with customers through various channels Respond promptly to customer inquiries Acknowledge and resolve customer complaints related to delivery issues Keep records of customer interactions, transactions, comments and complaints Provide customers with needed shipping information and clarify questions on orders when required Provide assistance to the Customer Service Specialist when information on customers and their orders are required Provide feedback and suggestions on the efficiency of the customer service process Understand customer requirements so as to provide appropriate clarifications and solutions.Ensure customer satisfaction and provide professional support Develop professional relationships with ongoing customers through excellent customer service Competencies: To perform the job successfully, an individual should demonstrate the following. Achievement Focus - Demonstrates persistence and overcomes obstacles. Measures self against standard of excellence. Recognizes and acts on opportunities. Sets and achieves challenging goals. Takes calculated risks to accomplish goals. Adaptability - Accepts criticism and feedback. Adapts to changes in the work environment. Changes approach or method to best fit the situation. Manages competing demands. Communications - Exhibits good listening and comprehension. Expresses ideas and thoughts in written form. Expresses ideas and thoughts verbally. Keeps others adequately informed. Selects and uses appropriate communication methods. Customer Service - Displays courtesy and sensitivity. Manages difficult or emotional customer situations. Meets commitments. Responds promptly to customer needs. Solicits customer feedback to improve service. Identifies problems in a timely manner. Resolves problems in early stages. Works well in group problem solving situations. Can organize time and priorities in a fast and quickly changing environment. Sales Skills - Achieves sales goals. Initiates new contacts. Maintains customer satisfaction. Maintains records and promptly submits information. Overcomes objections with persuasion and persistence. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: An Associates Degree in Marketing, Management or related field or equivalent experience. A minimum of two years of experience in client relationship management. Must work well in a fast paced, team environment. PI113720087

SUPPLY CHAIN MANAGER

Coroplast Tape Corporation Rock Hill, SC, USA

Description: Position Summary: Has a dual role as combining being responsible for strategic purchasing and logistics. Directs and coordinates activities for strategic sourcing and fulfillment of raw materials, components, semi-finished product, finished goods, capital equipment and all required materials by performing the following duties personally. Reporting disciplinary to the Executive Vice President and additionally non-disciplinary / functionally to the Global Head of Purchasing as far as direct materials is concerned and to the Global Head of Production as far as logistics is concerned. .Requirements: Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Management Duties and Responsibilities: • Provide leadership to personnel within the Team to identify opportunities to meet company objectives for creation of a strategic sourcing, value, supply chain improvement and internal/external customer satisfaction; research best practice, best quality and schedule • Liaise between suppliers, relevant internal departments and global purchasing and logistic departments • Manage purchasing, receiving, production logistic and shipping teams, assuring on time delivery, avoiding stock outs including planning and managing departmental budgets • Assure USMCA customer expectations regarding compliance documents are met and provide limited customer service as required • Support IATF16949 and ISO14001 activities while creating and maintaining accurate quality system documents • Coordinate improvements within Team • Assure best practice KPIs are in place, reviewed and assure implementation of corrective action plans as needed • Perform other duties as required or assigned Purchasing Responsibilities (technical reporting to Global Head of Purchasing): • Develop, coordinate and implement a sourcing and supplier selection strategy for direct and indirect materials in coordination with global purchasing • Identify and establish mutually beneficial strategic relationships with key suppliers who are aligned with company goals • Coordinate cost and scenario analysis, and benchmarking • Forecasting price trends, market trends and their impact on future activities • Assess, manage and mitigate risks • Identify and managing local and global cost reduction potentials • Perform other duties assigned Supply Chain Responsibilities (technical reporting to Global Head of Production): • Create, implement and report agreed upon logistic direction for the company aligned with global logistics strategies • Coordinate supply chain (inbound and outbound) using SAP and best practice • Assure management of material supply and storage of external warehouses while maintaining safety stock using properly followed work instructions and best practices • Assure management of Finished Goods for all locations including warehouse to warehouse transfers • Maintain inventory records, spot check inventory and audit external warehouses • Lead 5S activities in Team to maintain consistent housekeeping and organization and address safety issues for equipment assigned to department • Coordinate quotes annually or as appropriate to meet local and global supply chain cost reduction goals. Contain or reduce shipping costs in line with expectations • Perform other duties assigned Competencies: To perform the job successfully, an individual should demonstrate the following. Continuous Learning - Assesses own strengths and weaknesses. Pursues training and development opportunities. Seeks feedback to improve performance. Shares expertise with others. Strives to continuously build knowledge and skills. Customer Service - Displays courtesy and sensitivity. Manages difficult or emotional customer situations. Meets commitments. Responds promptly to customer needs. Solicits customer feedback to improve service. Planning & Organization - Integrates changes smoothly. Plans for additional resources. Prioritizes and plans work activities. Sets goals and objectives. Uses time efficiently. Works in an organized manner. Problem Solving - Develops alternative solutions. Gathers and analyzes information skillfully. Identifies problems in a timely manner. Resolves problems in early stages. Works well in group problem solving situations. Teamwork - Balances team and individual responsibilities. Contributes to building a positive team spirit. Exhibits objectivity and openness to others' views. Gives and welcomes feedback. Puts success of team above own interests. Use of Technology - Adapts to new technologies. Demonstrates required skills. Keeps technical skills up to date. Troubleshoots technological problems. Uses technology to increase productivity. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: Bachelor's degree (Supply Chain, Logistic or Business) from four-year college or university required; master degree a plus; and 10 years related experience and/or training; or equivalent combination of education and experience. Language Ability: Read and interpret documents such as schematics, drawings, safety rules, operating and maintenance instructions, and procedure manuals. Write routine reports and correspondence. Speak effectively before groups of customers or employees. Mathematical Ability: Add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, decimals and metric system. Compute rate, ratio and percent, and draw and interpret bar graphs. Reasoning Ability: Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills: Email and computer skills required. Excel expertise required. SAP or large ERP skills needed. Certificates and Licenses: No certifications needed. Supervisory Responsibilities: Directly supervises two or more employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is occasionally exposed to work in high, precarious places; fumes or airborne particles; outdoor weather conditions and risk of electrical shock. The noise level in the work environment is usually moderate. Ability to work all shifts and overtime as needed to accomplish all necessary tasks. PM19 PI113720089

Sep 17, 2019

Description: Position Summary: Has a dual role as combining being responsible for strategic purchasing and logistics. Directs and coordinates activities for strategic sourcing and fulfillment of raw materials, components, semi-finished product, finished goods, capital equipment and all required materials by performing the following duties personally. Reporting disciplinary to the Executive Vice President and additionally non-disciplinary / functionally to the Global Head of Purchasing as far as direct materials is concerned and to the Global Head of Production as far as logistics is concerned. .Requirements: Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Management Duties and Responsibilities: • Provide leadership to personnel within the Team to identify opportunities to meet company objectives for creation of a strategic sourcing, value, supply chain improvement and internal/external customer satisfaction; research best practice, best quality and schedule • Liaise between suppliers, relevant internal departments and global purchasing and logistic departments • Manage purchasing, receiving, production logistic and shipping teams, assuring on time delivery, avoiding stock outs including planning and managing departmental budgets • Assure USMCA customer expectations regarding compliance documents are met and provide limited customer service as required • Support IATF16949 and ISO14001 activities while creating and maintaining accurate quality system documents • Coordinate improvements within Team • Assure best practice KPIs are in place, reviewed and assure implementation of corrective action plans as needed • Perform other duties as required or assigned Purchasing Responsibilities (technical reporting to Global Head of Purchasing): • Develop, coordinate and implement a sourcing and supplier selection strategy for direct and indirect materials in coordination with global purchasing • Identify and establish mutually beneficial strategic relationships with key suppliers who are aligned with company goals • Coordinate cost and scenario analysis, and benchmarking • Forecasting price trends, market trends and their impact on future activities • Assess, manage and mitigate risks • Identify and managing local and global cost reduction potentials • Perform other duties assigned Supply Chain Responsibilities (technical reporting to Global Head of Production): • Create, implement and report agreed upon logistic direction for the company aligned with global logistics strategies • Coordinate supply chain (inbound and outbound) using SAP and best practice • Assure management of material supply and storage of external warehouses while maintaining safety stock using properly followed work instructions and best practices • Assure management of Finished Goods for all locations including warehouse to warehouse transfers • Maintain inventory records, spot check inventory and audit external warehouses • Lead 5S activities in Team to maintain consistent housekeeping and organization and address safety issues for equipment assigned to department • Coordinate quotes annually or as appropriate to meet local and global supply chain cost reduction goals. Contain or reduce shipping costs in line with expectations • Perform other duties assigned Competencies: To perform the job successfully, an individual should demonstrate the following. Continuous Learning - Assesses own strengths and weaknesses. Pursues training and development opportunities. Seeks feedback to improve performance. Shares expertise with others. Strives to continuously build knowledge and skills. Customer Service - Displays courtesy and sensitivity. Manages difficult or emotional customer situations. Meets commitments. Responds promptly to customer needs. Solicits customer feedback to improve service. Planning & Organization - Integrates changes smoothly. Plans for additional resources. Prioritizes and plans work activities. Sets goals and objectives. Uses time efficiently. Works in an organized manner. Problem Solving - Develops alternative solutions. Gathers and analyzes information skillfully. Identifies problems in a timely manner. Resolves problems in early stages. Works well in group problem solving situations. Teamwork - Balances team and individual responsibilities. Contributes to building a positive team spirit. Exhibits objectivity and openness to others' views. Gives and welcomes feedback. Puts success of team above own interests. Use of Technology - Adapts to new technologies. Demonstrates required skills. Keeps technical skills up to date. Troubleshoots technological problems. Uses technology to increase productivity. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: Bachelor's degree (Supply Chain, Logistic or Business) from four-year college or university required; master degree a plus; and 10 years related experience and/or training; or equivalent combination of education and experience. Language Ability: Read and interpret documents such as schematics, drawings, safety rules, operating and maintenance instructions, and procedure manuals. Write routine reports and correspondence. Speak effectively before groups of customers or employees. Mathematical Ability: Add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, decimals and metric system. Compute rate, ratio and percent, and draw and interpret bar graphs. Reasoning Ability: Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills: Email and computer skills required. Excel expertise required. SAP or large ERP skills needed. Certificates and Licenses: No certifications needed. Supervisory Responsibilities: Directly supervises two or more employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is occasionally exposed to work in high, precarious places; fumes or airborne particles; outdoor weather conditions and risk of electrical shock. The noise level in the work environment is usually moderate. Ability to work all shifts and overtime as needed to accomplish all necessary tasks. PM19 PI113720089

Team Member

Krispy Kreme Rock Hill, SC, USA

Krispy Kreme ID: 2019-9569 # of openings 4 Job Locations US-SC-Rock Hill Posted Date 09/05/2019 Department Company Store Operations Overview Overview of Position: Team Member -is responsible for providing efficient, friendly service to Krispy Kreme patrons, as well as maintaining a professional store appearance, in order to ensure complete customer satisfaction and to reflect the high standards that Krispy Kreme Doughnut Corporation has set. Responsibilities Principal Duties and Responsibilities: Answering questions and providing courteous service to customers Taking and completing orders accurately and efficiently Politely engaging in suggestive selling techniques Accepting payment for product and delivering correct change Inspecting product for quality according to Krispy Kreme company standards Preparing all ingredients necessary for doughnut processing (glaze, fillings and icings - using the correct formula) ** Restocking products to guarantee freshness Performing sanitation duties in order to maintain an internal and external clean, safe and sanitary shop. Including but not limited to: Sweeping and mopping all required areas inside the store. Cleaning, sanitizing and stocking bathrooms Cleaning and sanitizing tables and chairs in customer area Emptying interior and exterior trash receptacles Ensuring the parking lot and surrounding areas are kept clean Washing windows Unloading delivery trucks Follow procedures and company standards as outlined in the Krispy Kreme Retail and Processing Specialist Training Workbooks Answer telephone in a timely manner and utilize Krispy Kreme greeting procedures Offer product samples to customers at GM's discretion Other miscellaneous duties as assigned Related Skills Cross train in load out Qualifications Essential skills and Experience: Excellent customer service skills required Excellent communication skills required Basic mathematical skills, enough to handle various sums of money, required Basic literacy skills required Pass a pre-employment criminal background check Nonessential skills and Experience: High school diploma or equivalent preferred P hysical Demands and work environment: Physical Activity The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Carrying • Bending • Stooping • Grasping • Standing • Twisting Lifting • Walking • Communicating with customers and co-workers • Sweeping Writing • Mopping • Packing doughnut boxes Physical Requirements Lifting up to as much as 50 pounds occasionally; and up to 25 pounds frequently Using cleaning materials and equipment Ability to reach the counter or drive through Must be able to grasp products without crushing Visual/Audible Acuity Requirements Must be able to read product boxes, labels and measuring devices Must be able to communicate with and understand customers and co-workers Working Conditions: The worker is subject to inside environmental conditions Un-air conditioned production areas may reach temperatures of 100 degrees for more than one hour Worker is subject to noise in the production/processing area to the extent that they may have to shout to beheard Krispy Kreme supports a diverse and drug-free workplace. EOE. E-Verify Employer. PI113482709

Sep 07, 2019

Krispy Kreme ID: 2019-9569 # of openings 4 Job Locations US-SC-Rock Hill Posted Date 09/05/2019 Department Company Store Operations Overview Overview of Position: Team Member -is responsible for providing efficient, friendly service to Krispy Kreme patrons, as well as maintaining a professional store appearance, in order to ensure complete customer satisfaction and to reflect the high standards that Krispy Kreme Doughnut Corporation has set. Responsibilities Principal Duties and Responsibilities: Answering questions and providing courteous service to customers Taking and completing orders accurately and efficiently Politely engaging in suggestive selling techniques Accepting payment for product and delivering correct change Inspecting product for quality according to Krispy Kreme company standards Preparing all ingredients necessary for doughnut processing (glaze, fillings and icings - using the correct formula) ** Restocking products to guarantee freshness Performing sanitation duties in order to maintain an internal and external clean, safe and sanitary shop. Including but not limited to: Sweeping and mopping all required areas inside the store. Cleaning, sanitizing and stocking bathrooms Cleaning and sanitizing tables and chairs in customer area Emptying interior and exterior trash receptacles Ensuring the parking lot and surrounding areas are kept clean Washing windows Unloading delivery trucks Follow procedures and company standards as outlined in the Krispy Kreme Retail and Processing Specialist Training Workbooks Answer telephone in a timely manner and utilize Krispy Kreme greeting procedures Offer product samples to customers at GM's discretion Other miscellaneous duties as assigned Related Skills Cross train in load out Qualifications Essential skills and Experience: Excellent customer service skills required Excellent communication skills required Basic mathematical skills, enough to handle various sums of money, required Basic literacy skills required Pass a pre-employment criminal background check Nonessential skills and Experience: High school diploma or equivalent preferred P hysical Demands and work environment: Physical Activity The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Carrying • Bending • Stooping • Grasping • Standing • Twisting Lifting • Walking • Communicating with customers and co-workers • Sweeping Writing • Mopping • Packing doughnut boxes Physical Requirements Lifting up to as much as 50 pounds occasionally; and up to 25 pounds frequently Using cleaning materials and equipment Ability to reach the counter or drive through Must be able to grasp products without crushing Visual/Audible Acuity Requirements Must be able to read product boxes, labels and measuring devices Must be able to communicate with and understand customers and co-workers Working Conditions: The worker is subject to inside environmental conditions Un-air conditioned production areas may reach temperatures of 100 degrees for more than one hour Worker is subject to noise in the production/processing area to the extent that they may have to shout to beheard Krispy Kreme supports a diverse and drug-free workplace. EOE. E-Verify Employer. PI113482709

3 jobs found in rock hill