First Nebraska Bank
Omaha, NE, USA
Hours: 3 p.m. – 7 p.m. M-F and 8:00 a.m. – 11:00 a.m. on Saturday (Occasional). Summary: This position is located in Elkhorn NE. This is not a remote position. Individual will be expected to provide outstanding customer service to bank clients using First Nebraska Bank’s interactive teller machines, as well as answering incoming calls from customers. This position requires someone who enjoys assisting people and working with technology. Primary responsibilities include routinely handing financial transactions and assisting customers with ongoing account support. RESPONSIBILITES: Ensure each customer receives outstanding service by providing accurate information, building rapport and processing all transactions as efficiently as possible. Conduct video face-to-face conversations with clients as they conduct bank transactions including deposits, withdrawals, loan payments and other typical teller transactions. Answer incoming calls from customers and handle call or direct to...