22 jobs found in madison

Description: Retail Loan Processor - Madison, WI 20-004 Summary: The Retail Loan Processor is responsible for assembling loan packages, completing initial reviews of loan documents/details, reviewing/creating mortgage loan disclosures, submitting loans to the automated underwriting engine, preparing closing documents, preparing and reviewing settlement statements and funding closed loans. This position is responsible for executing consumer loan documents and ensuring loan documents are delivered to consumer lenders in a timely manner. This position is also responsible for preparation of adverse action notices to clients as well as credit bureau reconciliation. Additional Responsibilities: Reconcile credit reports Manage construction draws Manage appraisal request process Create commitment letters Obtain required documentation through direct interface with vendors, Mortgage Advisors, and applicants Process down payment programs by utilizing appropriate websites, obtaining required documentation, and following established processed Prepare and reviewing early loan disclosures when requests are received from lenders Work closely with Mortgage Advisors, settlement agents, and other outside venders Review consumer processors' loan documents for accuracy prior to sending documents to lenders for closings Review credit bureau reports to ensure red flags have been addressed by lenders Prepare adverse action notices Other duties as assigned .Requirements: High school diploma/GED required. Post-secondary education preferred 1-2 years banking experience required. Consumer/Mortgage experience preferred Computer proficiency and financial software experience required Basic math skills, knowledge of underwriting, and compliance regulations required Strong attention to detail with solid organizational and time management skills to be able to work independently and handle multiple priorities under pressure of time constraints required Ability to identify problems and develop procedures to resolve or correct situations required Excellent customer service, written and verbal communication skills required Park Bank is a drug free workplace. All candidates selected for new employment with PARK BANK will be required to submit to drug testing after a conditional offer of employment. Employment is contingent on the associate passing the drug test Credit, Criminal and Driving history will be reviewed when making final employment decisions consistent with applicable laws. Park Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status and protected veteran status. The Immigration Reform and Control Act of 1986 require employers to verify the employment status of each person hired . PM20 PI119602483

Description: Senior Underwriter – Madison, WI 20-011 Position Summary: This position is responsible for underwriting residential mortgage loans to ensure compliance with secondary market, independent investors, and mortgage insurance companies, regulatory and internal Bank requirements. Responsibilities include a detailed examination of the loan documents, credit profile, asset/income profile, and appraisal and compliance documents. This position will utilize the appropriate automated underwriting engines as well as review in-house loan submissions. This position will communicate and work closely with Mortgage Processors, Mortgage Advisors, and closers as well as other internal/external clients. Responsibilities: Calculating income, debt-to-income ratios and loan-to-value to ensure results meet appropriate lender guidelines Providing a synopsis of loan strengths and weaknesses on in-house loans Ensuring accuracy of FNMA Desktop Underwriter findings Building strong relationships with internal staff including Mortgage Advisors, closers, Mortgage Processors and the Loan Servicing department Utilizing the conversation log in the loan processing system to detail all relevant events and information connected to the loan file Other duties as assigned .Requirements: • High school diploma/GED required. Post-secondary education preferred • 5+ years' experience in Underwriting or related work • Computer proficiency and financial software experience required • Basic math skills, knowledge of underwriting, and compliance regulations required • Strong attention to detail with solid organizational and time management skills to be able to work independently and handle multiple priorities under pressure of time constraints required • Ability to identify problems and develop procedures to resolve or correct situations required • Excellent customer service, written and verbal communication skills required • Park Bank is a drug free workplace. All candidates selected for new employment with PARK BANK will be required to submit to drug testing after a conditional offer of employment. Employment is contingent on the associate passing the drug test • Credit, Criminal and Driving history will be reviewed when making final employment decisions consistent with applicable laws. • Park Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status and protected veteran status. • The Immigration Reform and Control Act of 1986 require employers to verify the employment status of each person hired. PM20 PI119602484

Madison, Wisconsin, United States of America Regular Job Description We are looking for a unique individual with a sharp mind and good interpersonal skills. The ideal candidate should thrive in a multi-project, fast paced and fun environment. A hardworking and experienced business systems analyst with a proven background in selecting, implementing, and improving leading finance SaaS applications that support our business partners in Procurement, Accounts Payable, and Travel & Expenses will fit right in with our team. This role sits within the Employee Experience Applications (EXA) group, home to our best-of-breed finance applications that include NetSuite, Coupa, Expensify, and other market leading SaaS application providers. You will have a variety of responsibilities, including advising on our long term roadmap to ensure scalable and innovative solutions, while "keeping the lights on" by configuring existing applications and building automations. What you get to do every day: Partner closely with the finance organization, specifically to turn short and long term business needs into high quality, scalable, secure systems to enable Zendesk's critical initiatives. Build a positive relationship with business partners. Understand their goals, workflows and processes. Use your deep system knowledge to drive system strategy/vision, design and implementation to mutually beneficial ends. Work closely with management and business partners to prioritize and build our team's roadmap and long range planning. Run system improvement projects from design through implementation and support: expect to get your hands into the details - this role will be working directly with users to collect requirements, implement, test and deploy new features on a regular basis. Identify manual processes and pain points for both the business and the employees who use Corporate Services systems and work to determine solutions. What you bring to the role: At least four years of Coupa experience or equivalent experience in Netsuite, Workday, SAP or other equivalent SaaS ERP application and a solid grasp of current market trends in those applications from process, vendor and end user perspective. Consistent record of implementing, improving and supporting enterprise class systems - which includes procurement, accounts payable, and T&E and expenses. Enjoyment working at both strategic and focused levels: participate in planning-level conversations, and execute on configuration, documentation, system testing, deployments, and production support work. Demonstrable ability to work autonomously, lead small to medium projects or parts of larger programs requiring program management involvement. Good knowledge of overall finance business processes, with in-depth knowledge of Procurement and/or Procure-to-Pay processes preferred. Solid understanding of modern IT processes, including software development lifecycles, change management, agile scrum methodologies, and SOX compliance processes. High level of intellectual curiosity to understand current state, identify issues and provide solutions, while advising on impact and return on investment for the business. BS/BA or equivalent work experience Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Zendesk products are easy to use and implement. They give organizations the flexibility to move quickly, focus on innovation, and scale with their growth. More than 150,000 paid customer accounts in over 150 countries and territories use Zendesk products. Based in SanFrancisco, Zendesk has operationsintheUnitedStates, Europe,Asia,Australia,and South America. Interested in knowing what we do in the community? Check out the Zendesk Neighbor Foundation to learn more about how we engage with, and provide support to, our local communities. Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. By submitting your application, you agree that Zendesk may collect your personal data for recruiting, global organization planning, and related purposes. Zendesk's CandidatePrivacyNotice explains what personal information Zendesk may process, where Zendesk may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Zendesk's use of your personal information. PI119566795

ID: 2020-3254 # of Openings: 1 Category: Other Overview Atlas Air Worldwide First Officer - Wide body Fleet Atlas Air Worldwide is a holding company with two wholly owned operating subsidiaries, Atlas Air, Inc. and Southern Air, Inc. We are a leading global provider of outsourced aircraft and aviation operating services. We operate the world's largest fleet of 747 freighters, as well as provide customers a broad array of Boeing 747, 777, 767, and 737 aircraft for domestic, regional and international cargo and passenger operations. Flight Crews are responsible for the safe and reliable operation of our wide-body fleet of Boeing 747's, 767's, and 777's. All First Officer applicants must possess the following qualifications: Basic Qualifications Hold a current unrestricted ATP certificate with an airplane category multi-engine class rating and English proficiency endorsement Hold a current FAA First Class Medical Certificate Hold an FCC Restricted Radiotelephone Operator Permit Hold a valid passport with no restrictions on international travel Legally authorized to work in the United States Have a minimum of 1500 hours of total time Military conversion of .3 per sortie Have a minimum of 500 hours of turbine time Have a minimum of 1000 fixed wing or 500 hours with a 121 carrier Minimum age of 23 (all Atlas pilot positions are subject to FAA 121 mandatory retirement regulations) Do you have the ability to pass a 10 year security background check and a DOT pre-employment test. *Note: ATP issued with a CIRC APCH-VMC Only limitation are acceptable. Preferred Qualifications : A minimum of 2500 hours of total time operating in a part 121, 135 or Military environment. Please note that all candidates offered a position as a First Officer will be tested in accordance with 14 CFR Part 120.107(5) Sub Part E. The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws. If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm . To view our Pay Transparency Statement, please click here: Pay Transparency Statement PM19 #LI-19 #WB PI119533622

Location: Madison, WI Department: Fulfillment Field Technician - Windows, Siding & Doors (Menasha, WI) Feldco- Windows, Siding and Doors, a Top Workplace as recognized by the Chicago Tribune, is looking for Field Technicians to join our successful, highly-motivated team at Feldco. We have 40 years of experience in delighting customers by making home improvement projects simple. What We Can Offer You? Leadership -- We are the #1 Replacement Window, Door and Siding Company in America! We take great pride in our leadership and transformation of the home improvement market. Growth -- We have more than quadrupled our business over the past few years and are presently expanding into more new markets. Advancement -- We have recently promoted many internal staff members to senior management positions and offer external training. Security -- We operate profitably and are enhancing the benefits and care of our employees. Professionalism -- We are investing heavily in quality improvements and establishing industry-best operations. Teamwork -- We are focused on assisting each other and working together to take care of our customers. Location: Menasha, WI Responsibilities: Accurate production measurements on four of our product lines: windows, siding, doors, and garage doors. Purchasing of products Confirmation of orders Installation inspections Service & repair work Interfacing & Delighting our customers Communicating with all departments company wide Qualifications: 2 + years demonstrated technical competency with home construction projects Extremely accurate and detail-orientated Outstanding customer service skills PC/Tablet skills for order entry & appointment resulting High school diploma or equivalent Ability to work evenings and Saturdays to meet the demands of our customers Preferred Skill Set: Undergraduate or trade school coursework Skilled trade experience with replacement windows and doors Home improvement/replacement contractor industry experience Additional Information Full time position with benefits (Medical, Dental, Vision, Vol Life, STD, LTD, 401 K, and Paid Time Off) Generous Expense Reimbursement Package Quarterly and Yearly Bonuses PI119257525

ID: 2020-3257 # of Openings: 1 Category: Other Overview Flight Crews are responsible for the safe and reliable operation of our fleet of Boeing 777's and 737's. Atlas Air Worldwide is a leading global provider of outsourced aircraft and aviation operating services. Southern Air, an AAWW subsidiary is an ACMI carrier that operates a fleet of aircraft for domestic, regional and international applications. All First Officer applicants must possess the following qualifications: Basic Qualifications Hold a current unrestricted or restricted ATP certificate with an airplane category multi-engine class rating and english proficiency endorsement Hold a current FAA First Class Medical Certificate Hold an FCC Restricted Radiotelephone Operator Permit Hold a valid passport with no restrictions on international travel Legally authorized to work in the United States Have a minimum of 1000 hours of total time Military conversion of .3 per sortie Have a minimum of 1000 fixed wing or 500 hours with a 121 carrier Minimum age of 23 (all Southern pilot positions are subject to FAA 121 mandatory retirement regulations) Have the ability to pass a 10 year security background check and a DOT pre-employment test. *Note: ATP issued with a CIRC APCH-VMC Only limitation are acceptable. Preferred Qualifications : Current & Qualified and operating in a part 121, 135 or part 91 environment. Have a minimum of 500 hours of turbine time Please note that all candidates offered a position as a First Officer will be tested in accordance with 14 CFR Part 120.107(5) Sub Part E. The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws. If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm . To view our Pay Transparency Statement, please click here: Pay Transparency Statement PM19 PI119075121

ID: 2020-3255 # of Openings: 1 Category: Other Overview Atlas Air First Officer Flight Crews are responsible for the safe and reliable operation of our fleet of Boeing 747's and 767's. Atlas Air Worldwide is a leading global provider of outsourced aircraft and aviation operating services. Atlas Air operates the world's largest fleet of 747 freighter aircraft and provide customers a broad array of Boeing 747 and 767 aircraft for domestic, regional and international applications. All First Officer applicants must possess the following qualifications: Basic Qualifications Hold a current unrestricted ATP certificate with an airplane category multi-engine class rating and English proficiency endorsement Hold a current FAA First Class Medical Certificate Hold an FCC Restricted Radiotelephone Operator Permit Hold a valid passport with no restrictions on international travel Legally authorized to work in the United States Have a minimum of 1500 hours of total time Military conversion of .3 per sortie Have a minimum of 500 hours of turbine time Have a minimum of 1000 fixed wing or 500 hours with a 121 carrier Minimum age of 23 (all Atlas pilot positions are subject to FAA 121 mandatory retirement regulations) Do you have the ability to pass a 10 year security background check and a DOT pre-employment test. *Note: ATP issued with a CIRC APCH-VMC Only limitation are acceptable. Preferred Qualifications : Current & Qualified and operating in a part 121, 135 or part 91 environment. Please note that all candidates offered a position as a First Officer will be tested in accordance with 14 CFR Part 120.107(5) Sub Part E. The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws. If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm . To view our Pay Transparency Statement, please click here: Pay Transparency Statement PM19 PI119074904

Location: Madison, WI Department: Fulfillment Field Technician - Windows, Siding & Doors (Madison, WI) Feldco- Windows, Siding and Doors, a Top Workplace as recognized by the Chicago Tribune, is looking for Field Technicians to join our successful, highly-motivated team at Feldco. We have 40 years of experience in delighting customers by making home improvement projects simple. What We Can Offer You? Leadership -- We are the #1 Replacement Window, Door and Siding Company in America! We take great pride in our leadership and transformation of the home improvement market. Growth -- We have more than quadrupled our business over the past few years and are presently expanding into more new markets. Advancement -- We have recently promoted many internal staff members to senior management positions and offer external training. Security -- We operate profitably and are enhancing the benefits and care of our employees. Professionalism -- We are investing heavily in quality improvements and establishing industry-best operations. Teamwork -- We are focused on assisting each other and working together to take care of our customers. Location: Madison, WI Responsibilities: Accurate production measurements on four of our product lines: windows, siding, doors, and garage doors. Purchasing of products Confirmation of orders Installation inspections Service & repair work Interfacing & Delighting our customers Communicating with all departments company wide Qualifications: 2 + years demonstrated technical competency with home construction projects Extremely accurate and detail-orientated Outstanding customer service skills PC/Tablet skills for order entry & appointment resulting High school diploma or equivalent Ability to work evenings and Saturdays to meet the demands of our customers Preferred Skill Set: Undergraduate or trade school coursework Skilled trade experience with replacement windows and doors Home improvement/replacement contractor industry experience Additional Information Full time position with benefits (Medical, Dental, Vision, Vol Life, STD, LTD, 401 K, and Paid Time Off) Generous Expense Reimbursement Package Quarterly and Yearly Bonuses PI119257512

Location: Madison, WI Department: Sales General Manager (Madison, WI) Feldco, the #1 Window, Siding and Door Company in America (recognized by Window and Door Magazine), is looking for a motivated, organized and entrepreneurially driven General Manager to grow a $3,500,000+ home renovation division. The General Manager will be accountable for the overall vision, strategy, and leadership of Feldco's Sales and Operations Team in Madison. Feldco is honored to have been named a top workplace in 2018 by the Chicago Tribune making us a 6 time award winner! Check out the article by searching "Feldco Top Workplace 2018" on Google! What We Can Offer You? Leadership - We are the #1 Replacement Window, Door and Siding Company in America! We take great pride in our leadership and transformation of the home improvement market. Growth - We have more than quadrupled our business over the past few years and are presently expanding into more new markets. Advancement - We have recently promoted many internal staff members to senior management positions and offer external training. Security - We operate profitably and are enhancing the benefits and care of our employees. Professionalism - We are investing heavily in quality improvements and establishing industry-best operations. Teamwork - We are focused on assisting each other and working together to take care of our customers. Benefits- Medical, Dental, Vision, Voluntary Life, STD, LTD, 401K and Paid Time Off. Specific responsibilities include: Manage the Madison office in order to maximize sales/profitability and ensure product quality all while delighting our customers Thrive in a high-performance/high-reward position with aggressive growth goals Maximize the conversion of leads to sales revenue and generate referral and repeat business Manage performance issues that may arise, as well as hire, train and develop team members Hands-on market business development and supplemental lead generation activity Recruit and manage installation subcontractors Deliver on time operation metrics by effectively managing operations personnel Execute process improvements through process design, leadership and training Establish and evaluate compliance with all governmental and/or state and local policies, procedures and regulations Serve external and internal customers Achieve or exceed all departmental goals and company standards Qualifications include: Highly self-motivated and ambitious Five (5) or more years systematic sales experience required Two (2) or more years of sales management experience Home remodeling and/or construction knowledge preferred Entrepreneurial spirit Proven ability to apply sound business judgement to establish and accomplish goals Professional and friendly demeanor Demonstrated intelligence and problem solving ability Ability to communicate effectively in both verbal and written communication across different teams and departments Accountability for customer satisfaction with both internal and external customers Ability to be project oriented & follow-up with structured action Flexibility to work days, evenings, weekends, and holidays as required PI119257514

Madison, Wisconsin, United States of America Regular Job Description The Global Finance & Accounting team is seeking a Manager, Commissions Systems and Reporting in our beautiful Madison office! The ideal candidate for this role is process minded, has excellent analytical skills and embraces automation in streamlining processes within a Sarbannes Oxley compliant framework. A primary responsibility will be the administration of Xactly Incent to calculate monthly commissions for payment. This role will work cross functionally, working closely with Sales & Finance Operations, our Salesforce IT team, People Operations and the General Accounting Team. The preferred candidate will be a leader as well as a strong team player who is excited to grow his/her career in a dynamic organization. Responsibilities: Primary administrator of Xactly Incent which includes configuration of the application to support the compensation plan components and policies required to calculate payment of commissions to payroll Manage system testing and documentation of results to ensure the Xactly configuration successfully passes all test scenarios Develop analytical reporting for finance purposes and in collaboration with Sales Operations to assess the impact of compensation plans Partner with IT and Sales Operations to understand and recommend the workflow of commissionable data from Salesforce.com to Xactly to support commission calculations Be the "go to person" to troubleshoot and resolve Xactly issues Support the provisioning of new users to Xactly and provide communication and education to new users of the application Support accurate monthly accounting entries with results from Xactly Oversee monthly audits to reconcile plan assignments by payee between HR data, Xactly and individual participant's plan document to support data integrity in Xactly Provide analysis of quota and commission attainment as needed Requirements: 3+ years experience in sales compensation administration (preferably in SAAS organization) Experience with Xactly or an Incentive Compensation Management application is needed Superior Excel/Google sheets skills Committed to data quality and high standard for accuracy Excel at multi-tasking, can work independently, thrives in an ever-changing, fast-paced environment Able to analyze data and communicate the summary of the results, both verbally & written, in a clear and concise way Can find opportunities for process improvements to increase efficiencies Bachelor's degree in Business or related degree Experience using Salesforce.com and/or DocuSign Understanding of enterprise sales back office process #LI-KS1 Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Zendesk products are easy to use and implement. They give organizations the flexibility to move quickly, focus on innovation, and scale with their growth. More than 150,000 paid customer accounts in over 150 countries and territories use Zendesk products. Based in SanFrancisco, Zendesk has operationsintheUnitedStates, Europe,Asia,Australia,and South America. Interested in knowing what we do in the community? Check out the Zendesk Neighbor Foundation to learn more about how we engage with, and provide support to, our local communities. Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. By submitting your application, you agree that Zendesk may collect your personal data for recruiting, global organization planning, and related purposes. Zendesk's CandidatePrivacyNotice explains what personal information Zendesk may process, where Zendesk may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Zendesk's use of your personal information. PI119431355

Madison, Wisconsin, United States of America Regular Job Description We are looking for a dynamic, business-focused Senior Program Manager to join our growing Zendesk Program Management Office (PMO) to drive cross-functional programs for our General & Administrative (G&A) functions including Finance, People + Places, Legal, Real Estate, and Operations. This role leads planning and delivery of key programs, which engage a wide cross-section of internal and external constituent groups. You will work closely with senior leadership and staff to scope strategic priorities and programs, then lead cross-functional teams to define goals and objectives for each strategic program. You'll facilitate effective and efficient execution, providing openness and visibility to all involved teams and levels of management. Zendesk's team is a friendly, global group and you'll engage the right people in the right ways to help us achieve our goals. What you get to do every day: Partner closely with leadership and execution teams to drive cross-functional programs with executive-level visibility. Drive several company-wide, cross-geo programs at a time, ensuring clear, proactive communication and follow-up with partners to meet deadlines. Bring structure to program definition, requirements gathering, design, implementation and, ultimately, operational excellence. Collaborate with business leaders to prioritize initiatives, find opportunities for improvement and drive their implementation, and continually scale current processes. Identify and track key landmarks from program inception to program retrospective. Set up appropriate communications infrastructure for program execution. Anticipate areas of risk and determine ways to mitigate them. Cultivate a culture of openness and transparency to increase the likelihood of program success. Lead by influence rather than authority to build trust across the organization. Live and breathe these words: streamline, communicate, fill gaps, facilitate, and negotiate. Positively impact the effectiveness and efficiency of program team members. What you bring to the role: Proven track record of setting up, defining, and driving cross-functional, non-technical programs for a fast-paced software company or in management consulting. Minimum of 5 years in a Program Manager role. Experience working with and supporting G&A teams (Finance, People + Places, Legal, Real Estate, and Operations) and managing programs that impact large employee groups is greatly welcomed. Able to get to the heart of a problem and mobilize the right people to tackle it. Extremely strong collaboration, planning, influencing, prioritization, and time management skills. Facilitator of efficient and productive meetings that people look forward to attending. An understanding of the challenges faced by cross-geo teams and a willingness to solve them. Effective communication of program goals and status to senior-level executives. Ability to tailor your approach and those of the PMO to meet the needs of Zendesk teams. Ability to follow and positively influence Program Management Office best practices. Experience with Atlassian toolset (JIRA, Confluence) and Smartsheet a plus! PMP and/or Prosci Change Management certification a plus! Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Zendesk products are easy to use and implement. They give organizations the flexibility to move quickly, focus on innovation, and scale with their growth. More than 150,000 paid customer accounts in over 150 countries and territories use Zendesk products. Based in SanFrancisco, Zendesk has operationsintheUnitedStates, Europe,Asia,Australia,and South America. Interested in knowing what we do in the community? Check out the Zendesk Neighbor Foundation to learn more about how we engage with, and provide support to, our local communities. Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. By submitting your application, you agree that Zendesk may collect your personal data for recruiting, global organization planning, and related purposes. Zendesk's CandidatePrivacyNotice explains what personal information Zendesk may process, where Zendesk may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Zendesk's use of your personal information. PI119422515

Madison, Wisconsin, United States of America Regular Job Description At Zendesk, our mission is to ensure every candidate who walks through our door leaves with a positive experience! As a Recruiting Coordinator for our Recruiting Team, you will be the backbone for the team, scheduling all interviews and coordinating the details for candidate on-site visits. You will be the main point of contact for interview availability, questions, and scheduling matters. We're looking for someone who is awesome at multi-tasking and can balance the day-to-day details of scheduling, and will not flinch when interruptions occur and priorities change. This person must be very organized, flexible and patient. S/he needs to be comfortable with deadlines, timely responses and problem solving, all while keeping confidentiality, and candidate experience in mind! Responsibilities: - Support the Recruiting Team by scheduling all on-site interviews and feedback sessions - Assist with headcount tracking - Trigger and handle background checks - Send offer letters - Maintain list of account users in ATS - Assist with reference calls, as needed - Demonstrate knowledge in our ATS, Workday - Manage Recruiting and Phone Screen calendars - Collect, scan, and upload all interview/employment documents - Greet candidates for on-site interviews - Build and distribute daily interview schedules Requirements: - Previous experience in a Human Resources, Recruiting or Administrative role, preferred - Bachelor's degree or related experience - Grace, tact and a smile even in stressful situations - Shown integrity, maturity, professionalism, and sensitivity - High attention to detail and organizational skills - Able to efficiently prioritize multiple tasks, with multiple timelines, for multiple Recruiters and Hiring Managers - Strong written and verbal communication skills - Outstanding "can-do" and service-oriented attitude - Ability to maintain confidentiality - Passion for driving an outstanding candidate experience - Experience working with an ATS (Workday preferred) Main Responsibilities: - Be the glue to the entire hiring process, between recruiters, candidates, hiring managers, from first onsite- offer delivery. - Act as the nerve system of the team by facilitating communications and managing processes through Workday, calendaring, interviews, etc. Key Skills: - Being organized and customer experience oriented - Being a proactive learner with great enthusiasm - Basic project management skills - Demonstrating creativity and independent thinking Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Zendesk products are easy to use and implement. They give organizations the flexibility to move quickly, focus on innovation, and scale with their growth. More than 150,000 paid customer accounts in over 150 countries and territories use Zendesk products. Based in SanFrancisco, Zendesk has operationsintheUnitedStates, Europe,Asia,Australia,and South America. Interested in knowing what we do in the community? Check out the Zendesk Neighbor Foundation to learn more about how we engage with, and provide support to, our local communities. Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. By submitting your application, you agree that Zendesk may collect your personal data for recruiting, global organization planning, and related purposes. Zendesk's CandidatePrivacyNotice explains what personal information Zendesk may process, where Zendesk may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Zendesk's use of your personal information. PI119412779

SCS Engineers is an employee-owned environmental consulting and contracting firm that designs and implements sustainable environmental solutions. We just celebrated our 50th anniversary as a company on April 1, 2020! Our core capabilities are: solid and hazardous waste management, landfill gas, environmental due-diligence and assessment, brownfields redevelopment , site remediation, renewable energy, and regulatory compliance for businesses and municipalities responsible for protecting our air, water, and soil. Our employees take pride in their work, and together, we have the singular vision to be the environmental firm of choice for clients and our employee owners. If you thrive in a friendly, collaborative company and desire dynamic and challenging work among a team of innovative individuals, then SCS is the place for you. Are you up for the challenge? Job Summary Jumpstart your career in environmental consulting in our Madison or Milwaukee, Wisconsin offices. We are a 40+ person team seeking a full-time Hydrogeologist. If you are looking for a leadership role in a growth-oriented environmental engineering firm, SCS Engineers needs you. If you thrive in a friendly, collaborative setting, enjoy flexible work hours, and like dynamic work that challenges you to learn and grow each day, SCS is a great fit. You will have an opportunity to put your technical skills to work, help us pursue our growth goals, and provide our customers with responsive, high quality customer service. Essential Duties and Responsibilities Designing and implementing soil, groundwater and vapor intrusion investigations and remediations at landfills, industrial facilities, and commercial sites Processing and analyzing data, performing statistical evaluations, and preparing reports of scientific data using prescribed methods, templates, or resources Preparing written documents (field notes and forms, reports, proposals, bid documents, health & safety plans, etc.) in a clear and concise manner Assisting with client development Researching technical data and regulations Coordinating work with contractors, laboratories, and regulators Completing field and office assignments Pursuing technical improvement for self and company Qualifications Bachelor's Degree in geology or hydrogeology required. Master's degree preferred. 3+years of relevant experience required, Relevant experience may include groundwater data analysis, groundwater statistical evaluation, drilling oversight, logging soil borings, collecting soil and groundwater samples, and writing technical reports. Master's Degree in Geology can be a substitute for experience. Professional Geologist (PG) licensure or ability to acquired. Experience with Access or other database formats preferred. Experience with groundwater monitoring system design and implementation for municipal solid waste and industrial landfills, industrial and commercial sites preferred. Experience with federal and state regulatory interpretation and compliance preferred. Experience with Federal Rule 40 CFR 257 preferred. Experience with NR 700, Wisconsin Administrative Code and/or other State environmental remediation codes and procedures. Experience with and/or interest in Phase 1 and 2 Environmental Site Assessments (ESAs) and other property transaction due diligence services Completion of (or willingness to complete) a 40-hour Hazardous Waste Operations and Emergency Response (HAZWOPER) training and annual refresher training required. Valid, unrestricted driver's license with a driving record in good standing required. Excellent oral and written (technical) communication skills required. At SCS, you will have an opportunity to contribute to our strategic direction, help us continue to grow, and provide our clients with responsive, innovative, high quality client service. We offer excellent opportunities for career advancement and a competitive compensation package, including: medical, dental, vision, 401K, ESOP, Student Debt Employer Contribution Program, paid holidays and PTO. SCS Engineers is an Equal Opportunity Employer (EOE). SCS provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran or disabled status. If you have questions, difficulty using our online system and/or you need an accommodation due to a disability then please contact us about your interest in employment at recruiting@scsengineers.com. PI119413571

Madison, Wisconsin, United States of America Job Type Job Description Zendesk is looking for an experienced Applied Machine Learning Scientist to join the Anti-abuse Engineering Team. Your mission is to Prevent abuse of Zendesk by malicious actors -- both directed at our customers and at Zendesk's platform itself. You will contribute to the pipeline that scans content in Zendesk's systems and the tools our analysts use to fight spam, fraud, and malicious use of resources. Zendesk processes millions of requests every day, and sends messages through email, chat, social media, and voice systems. Any of these can be used by bad actors to harass, scam and defraud victims. You will work closely with a team of engineers and analysts and cross-functionally with a wide variety of teams to stop attackers, protect Zendesk's customers and prevent unlawful and unwanted use of Zendesk's infrastructure. This is a full-time position and will be based in our Madison office. What you get to do every day: Use data to understand the ways bad actors try to use Zendesk resources to damage our systems and take advantage of others Build a roadmap on how machine learning could be leveraged to fight against bad actors Collaborate with product, analysts and engineering teams to build and deploy machine-learning-powered solutions to fight fraud and abuse in real time and scale to millions of requests everyday Solve meaningful and challenging problems with recent ML techniques Write and deploy production-grade code Collaborate with hardworking, intelligent and humble colleagues Present your work to a multi-disciplinary, global audience What you'll bring to the role: 1+ years of experience developing and shipping machine-learning-powered products in fraud and abuse domains 2+ years of experience developing and shipping machine-learning-powered products at scale A solid foundation in statistical machine learning techniques (experience with deep learning and/or NLP a bonus) Ability to collaborate with cross functional partners in product, engineering and design to build the business case for ML products Experience in mentoring and upskill junior members Excellent coding experience Exceptional written and verbal communication skills, with experience conveying technical concepts to a diverse audience of stakeholders A calm demeanor and collaborative attitude with the internal fire to deliver A commitment to continuous learning Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Zendesk products are easy to use and implement. They give organizations the flexibility to move quickly, focus on innovation, and scale with their growth. More than 150,000 paid customer accounts in over 150 countries and territories use Zendesk products. Based in SanFrancisco, Zendesk has operationsintheUnitedStates, Europe,Asia,Australia,and South America. Interested in knowing what we do in the community? Check out the Zendesk Neighbor Foundation to learn more about how we engage with, and provide support to, our local communities. Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. By submitting your application, you agree that Zendesk may collect your personal data for recruiting, global organization planning, and related purposes. Zendesk's CandidatePrivacyNotice explains what personal information Zendesk may process, where Zendesk may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Zendesk's use of your personal information. PI119394944

Madison, Wisconsin, United States of America Job Type Job Description Zendesk is looking for an experienced Employee Communications Manager, who can make an immediate impact on our team! To succeed in this role, you'll need to be a highly collaborative, creative, and self-motivated individual. This role isn't just about creating and managing content; we're looking for someone to be a strong thought partner to our leaders. This means asking tough questions, and advising our leaders to ensure that Zendesk employees understand and support new programs and policies. We don't believe in doing things a certain way just because that's how they've always been done. We want someone who will come to Zendesk with fresh ideas and new ways to engage our employees around the globe. This role reports into the Internal Communications organization, but requires very close partnership with the People & Places team. You'll be responsible for: Building communications best practices Design and implement communications standard methodologies for the People & Places team to help us effectively communicate all the things we're doing for our employees. Partner closely across all parts of People & Places to support programs (e.g., annual Rewards Cycle or Open Enrollment) and initiatives (e.g., new technology implementation, organizational changes). Manage and coordinate messages and cadences across People & Places communications and campaigns, so there is "one source of truth" and employees aren't feeling overwhelmed by our communications. Work with the Internal Communications, Creative, and Brand designers to deliver communications in innovative ways. Utilize our employee listening channels (e.g., All Hands meetings, Slack, engagement surveys, Office Hours) to ensure we are listening and learning from our employees and grounding our communications in data. Experiment and develop new skills yourself. There is no one-size fits all for communications and not everything works for everyone, all of the time. You should be comfortable trying new things in order to see what resonates best with our various audiences. Creating and managing content Create opportunities for dialogue across all levels of the organization. This will include drafting written communications, developing presentations for All Hands and other fora, monitoring Slack to engage with employees, and hosting live Q&As and webinars. Developing, posting, and handling content on our internal help center in partnership with People & Places teams such as Total Rewards, Talent & Org Development, Recruiting, etc. Facilitate communication by developing campaigns and crafting messaging to support various teams. In all communications, you will ensure that it's clear how the work ties back to our broader mission, goals, and values. Partner with People & Places to host regular people manager all hands meetings and create materials and plans to help enable people managers around the world. What you'll bring to the role: Ability to build relationships based on empathy, and have people look to you for direction and feel supported by you 3+ years experience in global internal or employee communications Superior writing, editing and proofreading skills Ability to work in a fast-paced environment, with multiple and changing priorities while maintaining strong focus on execution and results Experience producing communications across a variety of channels, including video, podcast, and live events Experience producing conferences, seminars, or all-hands meetings Ability to juggle multiple projects simultaneously Ability to pay close attention to detail without losing sight of the bigger picture Self-motivated and excited to tackle challenging projects You are curious, innovative, extremely creative and constantly looking for ways to tweak and optimize process You have experience working globally Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Zendesk products are easy to use and implement. They give organizations the flexibility to move quickly, focus on innovation, and scale with their growth. More than 150,000 paid customer accounts in over 150 countries and territories use Zendesk products. Based in SanFrancisco, Zendesk has operationsintheUnitedStates, Europe,Asia,Australia,and South America. Interested in knowing what we do in the community? Check out the Zendesk Neighbor Foundation to learn more about how we engage with, and provide support to, our local communities. Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. By submitting your application, you agree that Zendesk may collect your personal data for recruiting, global organization planning, and related purposes. Zendesk's CandidatePrivacyNotice explains what personal information Zendesk may process, where Zendesk may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Zendesk's use of your personal information. PI119351671

Madison, Wisconsin, United States of America Regular Job Description We're looking for a fellow word lover to join the content marketing team in our San Francisco office. As Zendesk Editor, this position edits and manages the Zendesk blog. Our ideal candidate thinks like a marketer and acts like a journalist. Our team relishes identifying topics and stories that appeal to our audience of customer service professionals and Zendesk customers and then creating and distributing content that attracts attention and helps establish Zendesk as a trusted source of information and inspiration. Interested? Show us your stuff! In addition to your resume/CV, please send some writing samples and/or a link to your portfolio or blog. Responsibilities Manage the editorial calendar content plan for the Zendesk corporate/product blog Find and manage freelancers, agencies, partners, and guest bloggers to contribute to the blog Proofread all content prior to publication Coordinate with Creative, Web Development, and other teams for design, production, and posting Manage the Zendesk blog budget Track, analyze, and report on content success on a monthly and quarterly basis Moderate the blog comments and engage with the reader community Ensure editorial style guidelines are followed Work with the Content Team lead to manage Zendesk content requests from various parts of the company and work with requesters and content writers to define (or refine) the strategy, plan, and schedule Work with the Relate team to cross-promote Zendesk content on Relate properties and vice versa Requirements Strong writing, editing, and proofreading skills 5+ years of writing experience (a mix of journalism and marketing is ideal) A demonstrated nose for news, the ability to turn ideas into compelling concepts/copy, and the moxie to explore new and emerging methods and channels for getting our content in front of our audience Strong project management skills and experience working successfully with diverse departments and groups of people Bachelor's degree in communications, journalism, English, or marketing is preferred Experience working in customer service and/or with technology companies is a plus Experience with graphic production, Photoshop, Google Analytics, HTML, and/or WordPress (or a similar CMS) is a huge plus Characteristics Passion for the written word, creativity, and content marketing Demonstrated aptitude for storytelling and sticky content A desire to get to know and understand our buyers and the customer service industry A healthy respect for deadlines and the drive to see projects through to completion A love for most of the following: long discussions on esoteric points of grammar, storytelling podcasts, and being kind! Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Zendesk products are easy to use and implement. They give organizations the flexibility to move quickly, focus on innovation, and scale with their growth. More than 150,000 paid customer accounts in over 150 countries and territories use Zendesk products. Based in SanFrancisco, Zendesk has operationsintheUnitedStates, Europe,Asia,Australia,and South America. Interested in knowing what we do in the community? Check out the Zendesk Neighbor Foundation to learn more about how we engage with, and provide support to, our local communities. Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. By submitting your application, you agree that Zendesk may collect your personal data for recruiting, global organization planning, and related purposes. Zendesk's CandidatePrivacyNotice explains what personal information Zendesk may process, where Zendesk may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Zendesk's use of your personal information. PI119351701

Madison, Wisconsin, United States of America Regular Job Description Are you looking to be part of a growing team in the Customer Success - Renewals or to continue growing your career? Maybe you work in a SaaS business and have an interest in Renewals or helping customers succeed, but don't want the risk of learning "on the job" and hitting a quota. Well... Zendesk is the world's leading Customer Support Platform, and we are growing fast with a game-changing suite of products. We're looking for individuals to focus on growing our large base of existing customers through managing their account renewals. Perhaps you're wondering why are we different from other companies out there. We don't believe in unachievable and unrealistic targets… seriously. We want you to have rocked your target, have money to be able to afford an Uber home then order food in with Deliveroo (P.S. They are our customers). We'd like you to keep developing and will support you in a career to become a Renewals star of the future (for Zendesk hopefully) so we'll give you everything you need to be successful, from state of the art technology through to detailed training on all things Zendesk and how to put the customer at the centre of what you do, the Zendesk way. We have fully-stocked kitchens, food and coffee on tap (literally), we keep sane working hours whilst still taking care of business, and we believe in being ourselves on and off the job. You will: Be a key member of the AMER Renewals team, enthusiastically renewing our existing customer's accounts, at the same time looking for growth opportunities. Manage a busy pipeline of accounts due for renewal working alongside the account owners, and provide top-class experiences to our second most valuable asset, our customers (after YOU of course!) Be passionate about making customers succeed while being able to communicate and mitigate risk to resolution. Use your exceptional powers of persuasion and negotiation to encourage our customers (at CXO level) to renew their contracts and retain access to our amazing products. Need to have the sort of personality where you can just dust yourself off and move on to the next customer. Let's be honest, some of these conversations won't be easy. Don't worry, we've got thousands of customers. Be motivated to overachieve on daily, weekly & monthly targets. Pick up and assist with some of the critical revenue-generating work that our Account Executives do, freeing up their time to go get more customers for you to renew. Keep yourself up to speed with our products, and our competitors. We want your brains. Well not literally, but we want people whose creativity will flourish naturally in a Zen environment. Be the face of our Brand and 100% focused to create a best-in-class customer experience. You are: Passionate to start, move over to or continue a career path in consultative sales or customer success You have: 1 year + proven experience in Sales, Operations, or Account Management with a focus on negotiating contracts. Solid business knowledge - curious and keen to learn A "can-do" / "winner" attitude, with hunger and a 'self-starter' drive to overachieve and succeed Excellent written and verbal communication skills with internal/external clients Strong numeracy skills Value-based selling Bachelor's or Master's degree or equivalent work experience What it means to be part of the Zendesk team: Play a part in building a new fast-growing renewals motion for Zendesk and carve out your career within the commercial arm of the customer experience team. A career in the fast lane: Zendesk's hyper growth creates boundless opportunities to progress faster. You will learn by innovating, doing and will be guided quickly to further your career. Top talent flows, fast! Giving Back: We believe that volunteering our time and energy both improves the community and our camaraderie. Each office has its own program, and our Dublin Office is very active in our local community and supports worthwhile causes that the employees are passionate about. Fully stocked kitchens, weekly happy hours and much more… Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Zendesk products are easy to use and implement. They give organizations the flexibility to move quickly, focus on innovation, and scale with their growth. More than 150,000 paid customer accounts in over 150 countries and territories use Zendesk products. Based in SanFrancisco, Zendesk has operationsintheUnitedStates, Europe,Asia,Australia,and South America. Interested in knowing what we do in the community? Check out the Zendesk Neighbor Foundation to learn more about how we engage with, and provide support to, our local communities. Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. By submitting your application, you agree that Zendesk may collect your personal data for recruiting, global organization planning, and related purposes. Zendesk's CandidatePrivacyNotice explains what personal information Zendesk may process, where Zendesk may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Zendesk's use of your personal information. PI119287512

Madison, Wisconsin, United States of America Regular Job Description We're looking for an Associate Account Executive Manager to manage a team selling into new and existing enterprise organizations with 100-1,000 employees! You will report to the Director of Account Associates. You will lead a team of quota-carrying Associate Account Executives who support our Commercial Account Executives and are responsible for prospecting, managing and closing transactional business in our Commercial accounts. Strong candidates will possess strong sales leadership experience, as well as deep knowledge of driving sales cycles and prospecting, likely from experience as an individual contributor. This person will play a key role in leading a highly transparent and motivated sales team that focuses on Zendesk's Commercial accounts! Responsibilities Provide strong leadership, vision, and direction Build and lead a high performing sales team Track and analyze sales activities to understand and capitalize on buying trends and patterns Be accountable for the attainment of assigned new customer acquisition and current customer expansion Collaborate with the Commercial leadership team to support segment-wide objectives Support direct reports by participating and leading in prospect meetings and engaging other corporate resources as required Ongoing mentoring and development of the team including recruiting, on-boarding and training new Associate Account Executives Conduct weekly forecast meetings Report on all aspects of the business to senior sales management Working closely with other teams; field marketing, outbound sales development to drive market awareness and build pipeline for sales team to achieve revenue targets Required Skills 4+ years of combined software sales experience in an individual contributor and management role Must have a consistent track record of success, driving revenue growth against quota and increased profitability in the software industry Currently and successfully managing sales reps in a B2B software environment Excellent presentation and listening skills Ability to hire and train new Associate Account Executives Ability to provide accurate forecasting and pipeline development and management Ambitious, proactive with a passion to succeed A creative, out of the box problem solver Must be analytical and metrics-driven through all stages of the sales cycle BA/BS degree required Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Zendesk products are easy to use and implement. They give organizations the flexibility to move quickly, focus on innovation, and scale with their growth. More than 150,000 paid customer accounts in over 150 countries and territories use Zendesk products. Based in SanFrancisco, Zendesk has operationsintheUnitedStates, Europe,Asia,Australia,and South America. Interested in knowing what we do in the community? Check out the Zendesk Neighbor Foundation to learn more about how we engage with, and provide support to, our local communities. Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. By submitting your application, you agree that Zendesk may collect your personal data for recruiting, global organization planning, and related purposes. Zendesk's CandidatePrivacyNotice explains what personal information Zendesk may process, where Zendesk may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Zendesk's use of your personal information. PI119210489

Tenax TM LLC Title Quality Assurance / Safety Lead About the Organization Tenax is a leading provider of special mission aircraft and related services to the U.S. Government and commercial customers.Founded in 2001, Tenax is a privately-owned small business (by number of employees) headquartered in Madison, Mississippi. Our company focuses on special mission aviation programs critical to national security and the public interest including, but not limited to: aerial fire suppression, aerial intelligence gathering and airborne data acquisition. EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. Description The Quality Assurance / Safety Lead (QASL) is responsible for the oversight of all quality and safety functions outlined under Army Regulation (AR) 95-20 and the operators Flight and Ground Operating Procedures (FGOP). This position is responsible for providing oversight of Technical Operations as they relate to quality and safety and ensuring regulatory and company requirements are being adhered to at the field level. The QASL's duties and responsibilities include, but are not limited to, the following: Essential Functions Performs assigned inspection functions in accordance with the Manufacturer's Maintenance Manual Procedures and applicable FGOP guidance and ensures that the Company aircraft, engines, equipment, and components are maintained to the prescribed standards of airworthiness and serviceability. Provides quality oversight for all on-site program (maintenance and flight) activities. Performs preliminary, in progress, hidden damage and final inspections as required. Performs special and detailed Inspections to the requirements of the program documents. Performs assurance oversight of required inspection items and airworthiness release functions. Serves as an inspector during all aircraft maintenance activities. Performs material inspections of incoming aircraft components to ensure the use of legal, conforming and applicable parts and materials. Coordinates with the Customer's Quality Assurance Representative concerning quality matters, inspection points and final acceptance inspection of contract services. Maintains Quality, Safety, Training and Certification Records. Conducts surveillance and sampling of work performed, maintenance practices and processes to ensure maintenance and documentation is accomplished according to the Tenax maintenance program and FGOP guidance. Assures the use of approved data, materials, tools, test equipment and that a high standard of workmanship is present. Conducts final review of all maintenance documents and AR 95-20/FGOP records prior to archival for completion, correctness, use of appropriate references to approved data. Reviews aircraft logbooks for pilot discrepancies, deferred maintenance and accomplishment of correct airworthiness release procedures. Monitors tool control programs, inspects and maintains records to ensure that measuring and test equipment meets calibration requirements. As designated and assigned, accomplishes safety and housekeeping checks of line work areas. Provide guidance and assistance to maintenance personnel in order to train, maintain and enhance compliance to programs, policies, and procedures governed under the FGOP/Training Program. Performs as a designated instructor in areas and/ or subjects as qualified and approved by the Program Manager. Assists in the development of quality control assurance and on the job training procedures for technicians. Assists maintainers and pilots with completion of various FGOP forms. Secures and maintains an accurate turnover log to include complete tracking of all open Non-Essential Furnishing items, open Minimum Equipment List/Required Equipment List (MEL/REL) items, ongoing intermittent discrepancies, troubleshooting and materials order-tracking; communicated with Program Manager and Director of Maintenance. Responsible for overseeing timely completion of Gulfstream CMP cards and other required log entries upon completion of work. Contributes to the successful program execution and customer support Perform additional duties as assigned. Supervisory Responsibility None Work Environment This job operates in field locations. This role routinely uses standard office equipment. Travel and rotational deployment to OCONUS and possibly austere OCONUS duty locations is required. Position Requirements Minimum Qualifications High School Diploma At least 3-5 years of relevant aviation and/or quality experience Possess a valid driver's license Capable of lifting at least 50 pounds Ability to work extra hours when necessary Possess a current US Passport Able to secure necessary VISA(s) Airframe and Powerplant (A&P) license Must be able to secure and maintain a secret level clearance Must be able to complete pre-deployment training in accordance with program standards through a CONUS Replacement Center Graduate of industry recognized aviation safety education program or have formal and comprehensive training in aviation safety program management, SMS, risk management, aviation human factors, HAZMAT, crew resource management, and aircraft accident investigations. Preferred Qualifications ISO 9001 experience IOSA experience Familiarity with Safety Management Systems (SMS) Inspection Authorization (IA) Certifications for specific aircraft may also be required Current secret level security clearance Familiarity with DCMA Instruction 8210-1c or Army Regulation 95-20 Associate or bachelor's degree in a related field Tenax TM is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, Full-Time/Part-Time Full-Time Position Quality Assurance / Safety Lead Division Tenax TM LLC Number of Openings 2 Location Remote PI119144847

Tenax TM LLC Title Quality Assurance / Safety Lead About the Organization Tenax is a leading provider of special mission aircraft and related services to the U.S. Government and commercial customers.Founded in 2001, Tenax is a privately-owned small business (by number of employees) headquartered in Madison, Mississippi. Our company focuses on special mission aviation programs critical to national security and the public interest including, but not limited to: aerial fire suppression, aerial intelligence gathering and airborne data acquisition. EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. Description The Quality Assurance / Safety Lead (QASL) is responsible for the oversight of all quality and safety functions outlined under Army Regulation (AR) 95-20 and the operators Flight and Ground Operating Procedures (FGOP). This position is responsible for providing oversight of Technical Operations as they relate to quality and safety and ensuring regulatory and company requirements are being adhered to at the field level. The QASL's duties and responsibilities include, but are not limited to, the following: Essential Functions Performs assigned inspection functions in accordance with the Manufacturer's Maintenance Manual Procedures and applicable FGOP guidance and ensures that the Company aircraft, engines, equipment, and components are maintained to the prescribed standards of airworthiness and serviceability. Provides quality oversight for all on-site program (maintenance and flight) activities. Performs preliminary, in progress, hidden damage and final inspections as required. Performs special and detailed Inspections to the requirements of the program documents. Performs assurance oversight of required inspection items and airworthiness release functions. Serves as an inspector during all aircraft maintenance activities. Performs material inspections of incoming aircraft components to ensure the use of legal, conforming and applicable parts and materials. Coordinates with the Customer's Quality Assurance Representative concerning quality matters, inspection points and final acceptance inspection of contract services. Maintains Quality, Safety, Training and Certification Records. Conducts surveillance and sampling of work performed, maintenance practices and processes to ensure maintenance and documentation is accomplished according to the Tenax maintenance program and FGOP guidance. Assures the use of approved data, materials, tools, test equipment and that a high standard of workmanship is present. Conducts final review of all maintenance documents and AR 95-20/FGOP records prior to archival for completion, correctness, use of appropriate references to approved data. Reviews aircraft logbooks for pilot discrepancies, deferred maintenance and accomplishment of correct airworthiness release procedures. Monitors tool control programs, inspects and maintains records to ensure that measuring and test equipment meets calibration requirements. As designated and assigned, accomplishes safety and housekeeping checks of line work areas. Provide guidance and assistance to maintenance personnel in order to train, maintain and enhance compliance to programs, policies, and procedures governed under the FGOP/Training Program. Performs as a designated instructor in areas and/ or subjects as qualified and approved by the Program Manager. Assists in the development of quality control assurance and on the job training procedures for technicians. Assists maintainers and pilots with completion of various FGOP forms. Secures and maintains an accurate turnover log to include complete tracking of all open Non-Essential Furnishing items, open Minimum Equipment List/Required Equipment List (MEL/REL) items, ongoing intermittent discrepancies, troubleshooting and materials order-tracking; communicated with Program Manager and Director of Maintenance. Responsible for overseeing timely completion of Gulfstream CMP cards and other required log entries upon completion of work. Contributes to the successful program execution and customer support Perform additional duties as assigned. Supervisory Responsibility None Work Environment This job operates in field locations. This role routinely uses standard office equipment. Travel and rotational deployment to OCONUS and possibly austere OCONUS duty locations is required. Position Requirements Minimum Qualifications High School Diploma At least 3-5 years of relevant aviation and/or quality experience Possess a valid driver's license Capable of lifting at least 50 pounds Ability to work extra hours when necessary Possess a current US Passport Able to secure necessary VISA(s) Airframe and Powerplant (A&P) license Must be able to secure and maintain a secret level clearance Must be able to complete pre-deployment training in accordance with program standards through a CONUS Replacement Center Graduate of industry recognized aviation safety education program or have formal and comprehensive training in aviation safety program management, SMS, risk management, aviation human factors, HAZMAT, crew resource management, and aircraft accident investigations. Preferred Qualifications ISO 9001 experience IOSA experience Familiarity with Safety Management Systems (SMS) Inspection Authorization (IA) Certifications for specific aircraft may also be required Current secret level security clearance Familiarity with DCMA Instruction 8210-1c or Army Regulation 95-20 Associate or bachelor's degree in a related field Tenax TM is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, Full-Time/Part-Time Full-Time Position Quality Assurance / Safety Lead Division Tenax TM LLC Number of Openings 2 Location Remote PI119141446