Would friends and strangers describe you as an extrovert? Are you fluent with words and highly persuasive if you are passionate about something? Do you thrive in an organization that values your ability to build relationships? Would you describe yourself as fairly organized but lack interest in roles that require rigorous attention to detail over big picture thinking? Do you thrive in a fast-paced environment? Do you believe in the 2nd Amendment? If this sounds like a fit for you, becoming an Outside Sales Representative at Delta Defense might be the perfect place for you! _____________________________________________________________________________________________ Position Summary: As a Delta Defense Outside Sales Representative, you will build and maintain professional relationships with business owners in your own territory. Our training allows you to share the USCCA story and provide education, training, and legal protection to those who are ready to protect themselves and their loved ones. Duties/Responsibilities: Prospect for new business Build and maintain client base Use our tools to present solutions to groups and individuals Provide an unprecedented customer experience Execution of the organizations outbound sales program. Sell USCCA Memberships at CCW (Concealed Carry Weapons Permit ) classes (along with other firearms classes), and at brick & mortar stores/ranges Develop effective sales strategies for assessing customer needs and positioning the organization's products or services as potential solutions. Ensures the successful achievement of Deltas sales goals across the nation. Create action planning and prioritizing documents for the target market segments to include opportunity assessment, positioning strategy, financial analysis, and required tactical action plans. Drives the development and attainment of short-medium-long term objectives through short-medium-long term tactics; Establishes and maintains ongoing customer and business relationships. Be an internal subject-matter expert on the outbound sales segment(s), including market requirements, applicable regulations, industry trends, competitors, and market conditions. Skills/Abilities: Visionary, entrepreneurial-minded professional with strong commercial and interpersonal leadership skills Strong analytical and problem-solving skills; the ability to draw conclusions and make solid recommendations Proven business acumen and ability to capitalize on customer market findings and develop long-term strategies to capture potential Proven achiever with a strong record of growing business and innovation to drive higher revenues and profits Excellent communication skills to present, inform, and persuade high-level customers Outstanding interpersonal communication skills, both written and oral Exceptional negotiation skills Self-motivator Strong motivational and organizational skills Understanding of direct response Internet marketing preferred Strong understanding of the Delta Defense, LLC product suite Solid understanding of Integrity Selling principles (AIDINC/GAP) required. (We will train if necessary) Computer literate and proficient in software and internet functions High level of professionalism and confidentiality Proven ability to communicate and work effectively with a diverse range of people at all levels and functions of the organization Advanced skills in composition, spreadsheets, and presentations Demonstrates the Core Values of Delta Defense LLC Education Requirements: Bachelors Degree Preferred Must pass the state licensing Property & Casualty examination (32 hours of pre-licensing state mandated training provided upon hire) REQUIRES 70% TRAVEL WITHIN YOUR STATE TERRITORY As a full-time employee of Delta Defense, LLC, you will enjoy: Competitive base salary with UNCAPPED commissions Mileage reimbursement for all work-related mileage and car allowance Additional allowance for your cell phone Full, comprehensive benefits package Your own territory Productivity bonuses Paid training, plus ongoing training Promotion opportunities Virtual work environment with company-provided equipment Potential to earn USCCA Top Shots Sales Trip TRAVEL TO OUR HQ IN WEST BEND, WISCONSIN IS REQUIRED _____________________________________________________________________________________________ About Delta Defense: Delta Defense is the private company that provides Marketing, Operations and Customer Care for the USCCA. The USCCA provides self-defense education, training, and legal protection to the most responsible gun owners. Delta Defense, LLC, is one of the fastest-growing companies in America. Inc. 5000 company EIGHT years in a row! Journal Sentinel Top Workplace - 4 years in a row Milwaukee Business Journal Top Workplace - 4 years in a row We are a fun, fast-paced and rewarding place to work and grow! We hire rockstars, and help them rock even harder! PM19 PI117258260
Jan 19, 2020
Would friends and strangers describe you as an extrovert? Are you fluent with words and highly persuasive if you are passionate about something? Do you thrive in an organization that values your ability to build relationships? Would you describe yourself as fairly organized but lack interest in roles that require rigorous attention to detail over big picture thinking? Do you thrive in a fast-paced environment? Do you believe in the 2nd Amendment? If this sounds like a fit for you, becoming an Outside Sales Representative at Delta Defense might be the perfect place for you! _____________________________________________________________________________________________ Position Summary: As a Delta Defense Outside Sales Representative, you will build and maintain professional relationships with business owners in your own territory. Our training allows you to share the USCCA story and provide education, training, and legal protection to those who are ready to protect themselves and their loved ones. Duties/Responsibilities: Prospect for new business Build and maintain client base Use our tools to present solutions to groups and individuals Provide an unprecedented customer experience Execution of the organizations outbound sales program. Sell USCCA Memberships at CCW (Concealed Carry Weapons Permit ) classes (along with other firearms classes), and at brick & mortar stores/ranges Develop effective sales strategies for assessing customer needs and positioning the organization's products or services as potential solutions. Ensures the successful achievement of Deltas sales goals across the nation. Create action planning and prioritizing documents for the target market segments to include opportunity assessment, positioning strategy, financial analysis, and required tactical action plans. Drives the development and attainment of short-medium-long term objectives through short-medium-long term tactics; Establishes and maintains ongoing customer and business relationships. Be an internal subject-matter expert on the outbound sales segment(s), including market requirements, applicable regulations, industry trends, competitors, and market conditions. Skills/Abilities: Visionary, entrepreneurial-minded professional with strong commercial and interpersonal leadership skills Strong analytical and problem-solving skills; the ability to draw conclusions and make solid recommendations Proven business acumen and ability to capitalize on customer market findings and develop long-term strategies to capture potential Proven achiever with a strong record of growing business and innovation to drive higher revenues and profits Excellent communication skills to present, inform, and persuade high-level customers Outstanding interpersonal communication skills, both written and oral Exceptional negotiation skills Self-motivator Strong motivational and organizational skills Understanding of direct response Internet marketing preferred Strong understanding of the Delta Defense, LLC product suite Solid understanding of Integrity Selling principles (AIDINC/GAP) required. (We will train if necessary) Computer literate and proficient in software and internet functions High level of professionalism and confidentiality Proven ability to communicate and work effectively with a diverse range of people at all levels and functions of the organization Advanced skills in composition, spreadsheets, and presentations Demonstrates the Core Values of Delta Defense LLC Education Requirements: Bachelors Degree Preferred Must pass the state licensing Property & Casualty examination (32 hours of pre-licensing state mandated training provided upon hire) REQUIRES 70% TRAVEL WITHIN YOUR STATE TERRITORY As a full-time employee of Delta Defense, LLC, you will enjoy: Competitive base salary with UNCAPPED commissions Mileage reimbursement for all work-related mileage and car allowance Additional allowance for your cell phone Full, comprehensive benefits package Your own territory Productivity bonuses Paid training, plus ongoing training Promotion opportunities Virtual work environment with company-provided equipment Potential to earn USCCA Top Shots Sales Trip TRAVEL TO OUR HQ IN WEST BEND, WISCONSIN IS REQUIRED _____________________________________________________________________________________________ About Delta Defense: Delta Defense is the private company that provides Marketing, Operations and Customer Care for the USCCA. The USCCA provides self-defense education, training, and legal protection to the most responsible gun owners. Delta Defense, LLC, is one of the fastest-growing companies in America. Inc. 5000 company EIGHT years in a row! Journal Sentinel Top Workplace - 4 years in a row Milwaukee Business Journal Top Workplace - 4 years in a row We are a fun, fast-paced and rewarding place to work and grow! We hire rockstars, and help them rock even harder! PM19 PI117258260
NAPA Auto Parts We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Category: Retail Job Id: 273736 Brand: NAPA Auto Parts Location: Jackson, MS Major Market: MS - Jackson Date Posted: January 18, 2020 Job Description Imagine not only being able to learn but then use your expertise to help our customers succeed and stay safely on the road! NAPA's Automotive Counter Sales Trainee role is the ideal position for energetic people who have a passion for automotive parts, believe in taking care of the customer, and want to learn. As a Automotive Counter Sales Trainee, you will learn to deliver exceptional NAPA Know How service to our Wholesale customers and help Retail Customers with their auto parts questions, do-it-yourself projects and auto parts needs. Why NAPA? NAPA delivers quality experience not only to our customers but to our employees, in the form of career growth opportunities, great benefits including 401(k), and a parts discount!What we need from you: Customer focus and high energy in our fast-paced stores Ability to operate a cash register and navigating computer and paper catalog systems Passion for delivering customer care in a strong team environment Qualifications NAPA's ideal Automotive Counter Sales Trainee will have strong Know How and experience of all things automotive, and will bring a passion for delivering customer care to the job every day. Requirements include: Excellent verbal and written communication skills. Motivated to train and learn. Ability to thrive and have fun in a busy, fast-paced retail environment. Minimum 18 years of age. Valid driver license AND/OR reliable transportation. Prior experience in the retail industry, preferably an automotive parts department, dealership, jobber or retail establishment. High school diploma or GED. Able to work retail hours including weekends and holidays. Able to process cash, checks, and credit card transactions. Capable of lifting and moving items of up to 45 pounds. GPC believes the fair and equitable treatment of employees, customers, suppliers and other persons is critical to fulfilling its vision and goals. GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, age, pregnancy, sexual orientation, gender identity, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. PI117248133
Jan 19, 2020
NAPA Auto Parts We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Category: Retail Job Id: 273736 Brand: NAPA Auto Parts Location: Jackson, MS Major Market: MS - Jackson Date Posted: January 18, 2020 Job Description Imagine not only being able to learn but then use your expertise to help our customers succeed and stay safely on the road! NAPA's Automotive Counter Sales Trainee role is the ideal position for energetic people who have a passion for automotive parts, believe in taking care of the customer, and want to learn. As a Automotive Counter Sales Trainee, you will learn to deliver exceptional NAPA Know How service to our Wholesale customers and help Retail Customers with their auto parts questions, do-it-yourself projects and auto parts needs. Why NAPA? NAPA delivers quality experience not only to our customers but to our employees, in the form of career growth opportunities, great benefits including 401(k), and a parts discount!What we need from you: Customer focus and high energy in our fast-paced stores Ability to operate a cash register and navigating computer and paper catalog systems Passion for delivering customer care in a strong team environment Qualifications NAPA's ideal Automotive Counter Sales Trainee will have strong Know How and experience of all things automotive, and will bring a passion for delivering customer care to the job every day. Requirements include: Excellent verbal and written communication skills. Motivated to train and learn. Ability to thrive and have fun in a busy, fast-paced retail environment. Minimum 18 years of age. Valid driver license AND/OR reliable transportation. Prior experience in the retail industry, preferably an automotive parts department, dealership, jobber or retail establishment. High school diploma or GED. Able to work retail hours including weekends and holidays. Able to process cash, checks, and credit card transactions. Capable of lifting and moving items of up to 45 pounds. GPC believes the fair and equitable treatment of employees, customers, suppliers and other persons is critical to fulfilling its vision and goals. GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, age, pregnancy, sexual orientation, gender identity, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. PI117248133
NAPA Auto Parts We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Category: Retail Job Id: 273735 Brand: NAPA Auto Parts Location: Jackson, MS Major Market: MS - Jackson Date Posted: January 18, 2020 Job Description Imagine not only being able to learn but then use your expertise to help our customers succeed and stay safely on the road! NAPA's Automotive Counter Sales Trainee role is the ideal position for energetic people who have a passion for automotive parts, believe in taking care of the customer, and want to learn. As a Automotive Counter Sales Trainee, you will learn to deliver exceptional NAPA Know How service to our Wholesale customers and help Retail Customers with their auto parts questions, do-it-yourself projects and auto parts needs. Why NAPA? NAPA delivers quality experience not only to our customers but to our employees, in the form of career growth opportunities, great benefits including 401(k), and a parts discount!What we need from you: Customer focus and high energy in our fast-paced stores Ability to operate a cash register and navigating computer and paper catalog systems Passion for delivering customer care in a strong team environment Qualifications NAPA's ideal Automotive Counter Sales Trainee will have strong Know How and experience of all things automotive, and will bring a passion for delivering customer care to the job every day. Requirements include: Excellent verbal and written communication skills. Motivated to train and learn. Ability to thrive and have fun in a busy, fast-paced retail environment. Minimum 18 years of age. Valid driver license AND/OR reliable transportation. Prior experience in the retail industry, preferably an automotive parts department, dealership, jobber or retail establishment. High school diploma or GED. Able to work retail hours including weekends and holidays. Able to process cash, checks, and credit card transactions. Capable of lifting and moving items of up to 45 pounds. GPC believes the fair and equitable treatment of employees, customers, suppliers and other persons is critical to fulfilling its vision and goals. GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, age, pregnancy, sexual orientation, gender identity, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. PI117246084
Jan 19, 2020
NAPA Auto Parts We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Category: Retail Job Id: 273735 Brand: NAPA Auto Parts Location: Jackson, MS Major Market: MS - Jackson Date Posted: January 18, 2020 Job Description Imagine not only being able to learn but then use your expertise to help our customers succeed and stay safely on the road! NAPA's Automotive Counter Sales Trainee role is the ideal position for energetic people who have a passion for automotive parts, believe in taking care of the customer, and want to learn. As a Automotive Counter Sales Trainee, you will learn to deliver exceptional NAPA Know How service to our Wholesale customers and help Retail Customers with their auto parts questions, do-it-yourself projects and auto parts needs. Why NAPA? NAPA delivers quality experience not only to our customers but to our employees, in the form of career growth opportunities, great benefits including 401(k), and a parts discount!What we need from you: Customer focus and high energy in our fast-paced stores Ability to operate a cash register and navigating computer and paper catalog systems Passion for delivering customer care in a strong team environment Qualifications NAPA's ideal Automotive Counter Sales Trainee will have strong Know How and experience of all things automotive, and will bring a passion for delivering customer care to the job every day. Requirements include: Excellent verbal and written communication skills. Motivated to train and learn. Ability to thrive and have fun in a busy, fast-paced retail environment. Minimum 18 years of age. Valid driver license AND/OR reliable transportation. Prior experience in the retail industry, preferably an automotive parts department, dealership, jobber or retail establishment. High school diploma or GED. Able to work retail hours including weekends and holidays. Able to process cash, checks, and credit card transactions. Capable of lifting and moving items of up to 45 pounds. GPC believes the fair and equitable treatment of employees, customers, suppliers and other persons is critical to fulfilling its vision and goals. GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, age, pregnancy, sexual orientation, gender identity, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. PI117246084
Motion Industries We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Category: Sales/Business Development Job Id: 273491 Brand: Motion Industries Location: Jackson, MI Major Market: MI - Jackson Date Posted: January 14, 2020 Account Representative Motion Industries is seeking an Account Representative (Outside Sales) for our Cincinnati, OH location. This is an opportunity for an experienced outside sales professional to join a great team and a very successful company. Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k) plan, tuition reimbursement, vacation, sick, and holiday pay. Responsibilities Ensure customer relationships are positive and deep within all accounts Create and conduct sales presentations to customers Prospect for new customers Ensure customer service requirements are met May be required to be on-call nights or weekends, depending on need Generate new business with new or existing customers Ensure technical requirements for the customer are met Assist with on-site troubleshooting of customers' concerns Routinely interact face-to-face with customers to foster strong relationships and maintain satisfaction May handle customer returns Work with customers to identify, quote, engineer, and close product and solution sales Provide technical support as required Work with Branch Manager on business planning to reach product and sales goals Work with and coordinate vendor resources to build relationships and support sales Determine priorities and appropriately allocate time to reach goals and apply efforts to high ROI opportunities Maintain appropriate and profitable relationships with key suppliers Qualifications Good customer service skills Reliable, organized, detailed, and focused Industry and sales experience Microsoft Office skills with proficiency in Excel and Outlook Good communication skills, both verbal and written Able to multitask and manage time well Knowledge of supply chain systems Knowledge of industrial products: power transmission, hydraulic, pneumatic, and mill supply High School Diploma or GED GPC believes the fair and equitable treatment of employees, customers, suppliers and other persons is critical to fulfilling its vision and goals. GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, age, pregnancy, sexual orientation, gender identity, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. PI117134833
Jan 16, 2020
Motion Industries We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Category: Sales/Business Development Job Id: 273491 Brand: Motion Industries Location: Jackson, MI Major Market: MI - Jackson Date Posted: January 14, 2020 Account Representative Motion Industries is seeking an Account Representative (Outside Sales) for our Cincinnati, OH location. This is an opportunity for an experienced outside sales professional to join a great team and a very successful company. Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k) plan, tuition reimbursement, vacation, sick, and holiday pay. Responsibilities Ensure customer relationships are positive and deep within all accounts Create and conduct sales presentations to customers Prospect for new customers Ensure customer service requirements are met May be required to be on-call nights or weekends, depending on need Generate new business with new or existing customers Ensure technical requirements for the customer are met Assist with on-site troubleshooting of customers' concerns Routinely interact face-to-face with customers to foster strong relationships and maintain satisfaction May handle customer returns Work with customers to identify, quote, engineer, and close product and solution sales Provide technical support as required Work with Branch Manager on business planning to reach product and sales goals Work with and coordinate vendor resources to build relationships and support sales Determine priorities and appropriately allocate time to reach goals and apply efforts to high ROI opportunities Maintain appropriate and profitable relationships with key suppliers Qualifications Good customer service skills Reliable, organized, detailed, and focused Industry and sales experience Microsoft Office skills with proficiency in Excel and Outlook Good communication skills, both verbal and written Able to multitask and manage time well Knowledge of supply chain systems Knowledge of industrial products: power transmission, hydraulic, pneumatic, and mill supply High School Diploma or GED GPC believes the fair and equitable treatment of employees, customers, suppliers and other persons is critical to fulfilling its vision and goals. GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, age, pregnancy, sexual orientation, gender identity, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. PI117134833
Join our team as a Preschool Photographer! Full-time and part-time positions available. As a Photographer, you: Have the opportunity to capture several hundred smiles every week! Use a complete mobile studio and professional photography equipment ! Enjoy traveling to assigned Picture Day locations in the comfort of your own vehicle! Participate in training to increase your photography skills and experience! Will start your work day early and end about the same time as the average school day. Have summers off , between spring and fall season Picture Days! Our Preschool Photographers Enjoy Competitive hourly wage Paid drive-time Seasonal schedule flexibility (with summers off) Comprehensive paid training Requirements/Qualifications Eager to learn and deliver excellent customer service skills High School diploma or GED, strongly preferred Ability to work early morning hours Reliable, insured vehicle and valid U.S. driver's license Apply today! Lifetouch, a Shutterfly Inc. Company is an Equal Opportunity Employer. Employment with Lifetouch is contingent upon satisfactory results of a criminal background and driving record check. PI116918804
Jan 09, 2020
Join our team as a Preschool Photographer! Full-time and part-time positions available. As a Photographer, you: Have the opportunity to capture several hundred smiles every week! Use a complete mobile studio and professional photography equipment ! Enjoy traveling to assigned Picture Day locations in the comfort of your own vehicle! Participate in training to increase your photography skills and experience! Will start your work day early and end about the same time as the average school day. Have summers off , between spring and fall season Picture Days! Our Preschool Photographers Enjoy Competitive hourly wage Paid drive-time Seasonal schedule flexibility (with summers off) Comprehensive paid training Requirements/Qualifications Eager to learn and deliver excellent customer service skills High School diploma or GED, strongly preferred Ability to work early morning hours Reliable, insured vehicle and valid U.S. driver's license Apply today! Lifetouch, a Shutterfly Inc. Company is an Equal Opportunity Employer. Employment with Lifetouch is contingent upon satisfactory results of a criminal background and driving record check. PI116918804
ID 2019-2834 Job Locations Jackson, NE Job Post Information* : Posted Date 2019-10-03 Department Customer Service Representative Schedule Flexible Day, Evening & Weekend Shifts | M-F, S Wage Description Base Hourly (CWE) + Bonus & Daily Contest Bonus Weekly Education High School Diploma/GED POSITION OVERVIEW CUSTOMER SERVICE REPRESENTATIVE Careers start here! Join our team as a Customer Service Representative. Take inbound calls from customers to resolve customer issues and inquiries. Some positions require customer service selling as well as answering questions. We'll teach you the customer service skill sets you'll need improve customer satisfaction. Every team member earns a weekly base wage with an attendance and performance bonus. Full-Time or Part-Time, Base + Bonuses. SCHEDULE NEED A SCHEDULE THAT WORKS WITH YOUR LIFE? For qualified candidates, there are always multiple options to fit your busy schedule and deliver the work-life balance you want and need. Work with our talent acquisition team to find the right schedule for you. Apply sooner rather than later, the best schedules fill quickly. Available Full-Time & Part-Time Shifts: Day Evening Weekend POSITION RESPONSIBILITIES WHAT DOES A CUSTOMER SERVICE REPRESENTATIVE DO HERE? We improve the customer's experience, providing exceptional solutions to simple requests. Apply the latest customer service techniques and learn our account management systems. You may manage a few accounts, but your main responsibility is self-improvement so you can grow with our team! Our Customer Service Representatives are responsible for the following tasks: Assist customer with their service inquiries Learn the common requests and solutions Improve the customer's experience Utilize our service techniques and systems Escalate customer dissatisfaction to proper channels Increase your skills with every interaction In addition to becoming the best-in-the-business, you will need to be confident, fully engaged, a team player, and dedicated. You are also responsible for bringing a positive and enthusiastic outlook to work each day! CANDIDATE QUALIFICATIONS WONDER IF YOU HAVE WHAT IT TAKES? We provide all new employees with paid, world-class training. Qualified candidates must be willing to learn new products, processes, and technology. Candidates should be positive, driven, and confident individuals that will represent the company and its customers professionally. Experience in customer care, sales, or phone-based roles is a plus but not required. Other Customer Service Representative Qualifications Include: High school diploma or equivalent; College Students, Interns, and recent College Graduates are welcome Ability to learn contact center applications Positive can-do attitude Must be proficient with basic PC skills Ability to multi-task in a fast-paced environment Highly reliable Minimum 18 years of age Experienced and entry-level candidates are encouraged to apply. Previous experience in retail, bartending, receptionist roles, phone jobs, sales, purchasing, hospitality, collections, customer service, food service, or office/administrative roles is preferred, but not required since we train all new employees for the job. COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At Mass Markets we believe that hard work should pay off, so we make sure that our compensation and total rewards are exceptional. Our people are not just employees, they are our most important resource! Standard starting compensation includes a base hourly wage commensurate with experience, an hourly attendance bonus, and a weekly performance bonus. Regular reviews and raises are awarded based on tenure and performance, so our employees make more each year. Employees earn generous paid time off as well as paid holiday's and paid training opportunities. Regular daily, weekly and monthly incentives are part of the overall compensation our team members enjoy and include cash uploads to company issued Visa card, prizes such as computers, tablets, phones, TV's, trips, tickets, and even cars. All employees are eligible for MEC medical plans after 30 days and group medical, dental and vision benefits after 90 days. Optional Roth IRA retirement accounts, Term Life Insurance, and Whole Life Insurance plans are available to all employees each open enrollment period. TOTAL REWARDS BREAKDOWN Competitive Starting Compensation Weekly Bonus Opportunity Weekly Pay Cycles Paid Time-Off Daily, Week, and Quarterly Recognition Paid Holidays Daily Contest Payouts Company Debit Card (With Daily Cash Uploads) Full-Benefits (Medical, Dental, Vision, Life Insurance, Retirement IRA, and more) Regular Raises and Career Progression Flexible Scheduling Options Employee Discount Program Advancement Opportunity and Ongoing Training Fun, Engaging Work Environment Cash and Prize Incentives Modern Work Environment Casual Dress Code And More... ABOUT US MASS MARKETS Mass Markets, an MCI Company, is a world leader in advanced, tech-enabled B2B, B2C and H2H contact center telesales, customer care and digital services. With a culture built on customer experience, we are committed to excellent customer interactions that create value for our clients. Since 2003, Mass Markets has delivered innovative, high-impact, agile, scalable, and compliant business process outsourcing services with superior quality and performance. People-powered and tech-enabled, we SAVE, SELL and SERVICE across the customer life-cycle; we SOLVE complex people, process, and technology challenges. Mass Markets is proud to be an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of age, race, color, creed, religion, sex, sexual orientation, gender, gender identity or expression, medical condition, national origin, ancestry, citizenship, marital status or civil partnership/union status, physical or mental disability, pregnancy, childbirth, genetic information, military and veteran status, or any other basis prohibited by applicable federal, state or local law. Mass Markets will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. ABOUT MCI MCI is the Parent Company for the following businesses: Gravis Apps, Mass Markets, and OnBrand24. MCI acquires and operates companies that provide tech-enabled BPO CX services, software applications, and technology to mid-market & enterprise customers. MCI is a multi-faceted tech-enabled business services supplier with a synergetic product and services portfolio and an expert leadership team. Our focus is on the development and delivery of dynamic technology, human capital, and professional services. PI116784608
Jan 04, 2020
ID 2019-2834 Job Locations Jackson, NE Job Post Information* : Posted Date 2019-10-03 Department Customer Service Representative Schedule Flexible Day, Evening & Weekend Shifts | M-F, S Wage Description Base Hourly (CWE) + Bonus & Daily Contest Bonus Weekly Education High School Diploma/GED POSITION OVERVIEW CUSTOMER SERVICE REPRESENTATIVE Careers start here! Join our team as a Customer Service Representative. Take inbound calls from customers to resolve customer issues and inquiries. Some positions require customer service selling as well as answering questions. We'll teach you the customer service skill sets you'll need improve customer satisfaction. Every team member earns a weekly base wage with an attendance and performance bonus. Full-Time or Part-Time, Base + Bonuses. SCHEDULE NEED A SCHEDULE THAT WORKS WITH YOUR LIFE? For qualified candidates, there are always multiple options to fit your busy schedule and deliver the work-life balance you want and need. Work with our talent acquisition team to find the right schedule for you. Apply sooner rather than later, the best schedules fill quickly. Available Full-Time & Part-Time Shifts: Day Evening Weekend POSITION RESPONSIBILITIES WHAT DOES A CUSTOMER SERVICE REPRESENTATIVE DO HERE? We improve the customer's experience, providing exceptional solutions to simple requests. Apply the latest customer service techniques and learn our account management systems. You may manage a few accounts, but your main responsibility is self-improvement so you can grow with our team! Our Customer Service Representatives are responsible for the following tasks: Assist customer with their service inquiries Learn the common requests and solutions Improve the customer's experience Utilize our service techniques and systems Escalate customer dissatisfaction to proper channels Increase your skills with every interaction In addition to becoming the best-in-the-business, you will need to be confident, fully engaged, a team player, and dedicated. You are also responsible for bringing a positive and enthusiastic outlook to work each day! CANDIDATE QUALIFICATIONS WONDER IF YOU HAVE WHAT IT TAKES? We provide all new employees with paid, world-class training. Qualified candidates must be willing to learn new products, processes, and technology. Candidates should be positive, driven, and confident individuals that will represent the company and its customers professionally. Experience in customer care, sales, or phone-based roles is a plus but not required. Other Customer Service Representative Qualifications Include: High school diploma or equivalent; College Students, Interns, and recent College Graduates are welcome Ability to learn contact center applications Positive can-do attitude Must be proficient with basic PC skills Ability to multi-task in a fast-paced environment Highly reliable Minimum 18 years of age Experienced and entry-level candidates are encouraged to apply. Previous experience in retail, bartending, receptionist roles, phone jobs, sales, purchasing, hospitality, collections, customer service, food service, or office/administrative roles is preferred, but not required since we train all new employees for the job. COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At Mass Markets we believe that hard work should pay off, so we make sure that our compensation and total rewards are exceptional. Our people are not just employees, they are our most important resource! Standard starting compensation includes a base hourly wage commensurate with experience, an hourly attendance bonus, and a weekly performance bonus. Regular reviews and raises are awarded based on tenure and performance, so our employees make more each year. Employees earn generous paid time off as well as paid holiday's and paid training opportunities. Regular daily, weekly and monthly incentives are part of the overall compensation our team members enjoy and include cash uploads to company issued Visa card, prizes such as computers, tablets, phones, TV's, trips, tickets, and even cars. All employees are eligible for MEC medical plans after 30 days and group medical, dental and vision benefits after 90 days. Optional Roth IRA retirement accounts, Term Life Insurance, and Whole Life Insurance plans are available to all employees each open enrollment period. TOTAL REWARDS BREAKDOWN Competitive Starting Compensation Weekly Bonus Opportunity Weekly Pay Cycles Paid Time-Off Daily, Week, and Quarterly Recognition Paid Holidays Daily Contest Payouts Company Debit Card (With Daily Cash Uploads) Full-Benefits (Medical, Dental, Vision, Life Insurance, Retirement IRA, and more) Regular Raises and Career Progression Flexible Scheduling Options Employee Discount Program Advancement Opportunity and Ongoing Training Fun, Engaging Work Environment Cash and Prize Incentives Modern Work Environment Casual Dress Code And More... ABOUT US MASS MARKETS Mass Markets, an MCI Company, is a world leader in advanced, tech-enabled B2B, B2C and H2H contact center telesales, customer care and digital services. With a culture built on customer experience, we are committed to excellent customer interactions that create value for our clients. Since 2003, Mass Markets has delivered innovative, high-impact, agile, scalable, and compliant business process outsourcing services with superior quality and performance. People-powered and tech-enabled, we SAVE, SELL and SERVICE across the customer life-cycle; we SOLVE complex people, process, and technology challenges. Mass Markets is proud to be an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of age, race, color, creed, religion, sex, sexual orientation, gender, gender identity or expression, medical condition, national origin, ancestry, citizenship, marital status or civil partnership/union status, physical or mental disability, pregnancy, childbirth, genetic information, military and veteran status, or any other basis prohibited by applicable federal, state or local law. Mass Markets will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. ABOUT MCI MCI is the Parent Company for the following businesses: Gravis Apps, Mass Markets, and OnBrand24. MCI acquires and operates companies that provide tech-enabled BPO CX services, software applications, and technology to mid-market & enterprise customers. MCI is a multi-faceted tech-enabled business services supplier with a synergetic product and services portfolio and an expert leadership team. Our focus is on the development and delivery of dynamic technology, human capital, and professional services. PI116784608